Hotel - Novotel Muenchen City Arnulfpark
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Novotel Muenchen City Arnulfpark Hotel

4.5/5 1,359 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

ALLIANZ4 km / 2 mi ERNST & YOUNG0 km / 0 mi MERCEDES BENZ0 km / 0 mi
BAYERISCHER RUNDF.1 km / 0 mi LINDE AG4 km / 2 mi OSRAM8 km / 4 mi

Exhibition and convention centre

ICM MESSE MÜNCHEN13 km / 8 mi

Your meetings and events

Great Novotel meeting offers!

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BERNHARD WICKI 44 m2 2 m 0 12 0 0 0
ERIKA MANN 45 m2 2 m 30 14 10 18 0
GRETE MOSHEIM 45 m2 2 m 30 14 10 18 0
LILLY PALMER 60 m2 3 m 40 16 12 24 30
LUISE ULLRICH 60 m2 3 m 40 16 12 24 30
MARLENE DIETRICH 60 m2 3 m 40 16 12 24 30
RAINER WERNER FASSBINDER 75 m2 2 m 0 0 16 0 0
GRETE MOSHEIM + ERIKA MANN 90 m2 2 m 70 28 70 42 0
LUISE ULLRICH + LILLI PALMER 120 m2 3 m 100 32 28 32 40
MARLENE DIETRICH + LUISE ULLRICH 120 m2 3 m 100 32 28 56 40
    • Screen
    • Flipchart
    • Auditorium
    • Meeting room
    • Audio and video equipment
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Ideal for business trips or family stays: 2 children up to 16 years stay free of charge in their parents' or grandparents' room, including free breakfast. Our hotel has 185 air-conditioned rooms with all the modern comforts and free WIFI.

  • 185 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.7/5 ALL Rating 8,952 reviews

Our guest reviews for
Novotel Muenchen City Arnulfpark

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,359 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Darko D. Business - 28/11/2019 Confirmed reviews ALL
« Fantastic »

Only a single night stay - but everything from checkin to checkout was flawless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "everything from checkin to checkout was flawless". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Sh L. Families - 25/11/2019 Confirmed reviews ALL
« Mr L. »

Staying at this hotel is awsome, good location and easy to access to Munich town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Anonymous Business - 22/11/2019 Confirmed reviews ALL

Hotel and room was clean, spacious and good - Bed could have been a bit more comfortable, but was fine - Food, both dinner and breakfast were disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback on the room, and also for your critique regarding the food (breakfast and dinner). We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Anonymous Business - 22/11/2019 Confirmed reviews ALL
« Comfortable stay »

neither exceptional nor poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Sunil B. Business - 19/11/2019 Confirmed reviews ALL
« Comfortable and well taken care of. »

Staff at checkin was extremely polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff at check-in made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

A. Business - 18/11/2019 Confirmed reviews ALL
« Okay »

wasn't bad. The TV wasn't working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Anonymous Business - 18/11/2019 Confirmed reviews ALL
« Relaxing »

Nice and easy feeling well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the nice comments. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

Eve Families - 17/11/2019 Confirmed reviews ALL
« Perfect place »

Best customer service by Vera at the front desk. Will recommend and will be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the great remarks on the staff and especially on Vera. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager General Manager

Peter Business - 14/11/2019 Confirmed reviews ALL
« Great hotel, perfect service, fantastic lobby... »

Please do not change your customer service and also do not change the design of lobby. My wife love that. Chees and other foods looks out so perceft and service was up the novotel niveau. Like as Nürnberg...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that your wife really enjoyed our lobby. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Khaled Families - 13/11/2019 Confirmed reviews ALL
« Perfekt »

Super klasse Hotel

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr E., im Namen meines gesamten Teams und ganz persönlich sage ich Danke für die sehr positive Bewertung und das Fazit "Perfekt". Ein Feedback wie das Ihre zeigt uns, dass wir in unserem Anspruch, bestmögliche Gastgeber sein zu wollen, auf einem guten Weg sind. Es freut uns sehr, dass Sie sich die Zeit genommen und die Mühe gemacht haben, Ihren Aufenthalt im Novotel München City Arnulfpark zu bewerten. Und es freut uns, dass Sie sich bei uns rundum wohl gefühlt haben. So soll es sein, das ist unser Anspruch! Selbstverständlich werde ich Ihre Bewertung gerne an mein Team weiterleiten. Allesamt hoffen wir, dass wir Sie bald wieder als unseren Gast begrüßen dürfen. Mit den besten Grüßen, Ihr Jochen Fuchs General Manager

Sergio B. Families - 12/11/2019 Confirmed reviews ALL
« Perfect weekend with family in Munich »

Great breakfast, hotel is really nice for families. Family rooms might be bigger to be perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you and your family enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks on the breakfast. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Anonymous Business - 11/11/2019 Confirmed reviews ALL

It's fine. The hotel is usually comfortable and convenient location without issues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. Thank you very much for your positive feedback. I do acknowledge, however, that there is still “room for improvement” in every category. Please be assured that the issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Jochen Fuchs General Manager

John Z. Business - 10/11/2019 Confirmed reviews ALL
« Good hotel with nice staff in a good location. »

I have stayed at the Novotel on Arnulfstrasse several times. No complaints at all. In fact, because of my frequent stays, they offer me the mini-bar as a complimentary service. Lots of healthy choices for breakfast, the bed is excellent and I appreciate the option to skip housecleaning in exchange for Novotel making a donation to an environmental cause.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Business - 09/11/2019 TripAdvisor review
« very good hotel . »

very good hotel modern and clean. excellent breakfast. the room and bathroom was very good. quite noisy in the lobby. they took a deposit of 100 euro for extras which is not customary. good recommendation

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your visit, the positive feedback and the recommendation. I am very pleased that you rated us highly and are delighted that you really enjoyed your stay with us and the breakfast in particular. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Paata G. Families - 05/11/2019 Confirmed reviews ALL
« Amazing experience »

Really amazing Hotel, clean, bright, comfortable, stuff very friendly, we loved the interior and had really good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

E. J. Couples - 04/11/2019 Confirmed reviews ALL
« Mr E. J. »

Great hotel, good location, friendly helpful staff, very clean and well maintaoned

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Anonymous Business - 03/11/2019 Confirmed reviews ALL
« Super, simple and very pleasant. »

Very nice, the lobby area is welcoming, the rooms are well designed, spacious and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and your room in particular. Our guests deserve the best. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

328NKT Family - 03/11/2019 TripAdvisor review
« Good Facilities, Service questionable »

Great rooms and food ,great bar .I have travelled to 25 countries, many destinations , but this is the first time in my life I had to pay a 150Euro security deposit for a room I pre-payed .I stayed in Ibis at least 30 times in the past, which is part of the chain and had not payed deposit.It upset me as it shows distrust . Also , in my 3 night stay, my room was cleaned once. So I spent 600 Euro, which is 3 weeks wage in my country and my room was only cleaned once. When I brought this to the attention of reception , there was a dry I am sorry , which sounded like a copy paste response , but there was no honest concern to address the matter. Even though the food and facilities are great , I will not stay again , as I do not like the attitude . Demand deposit for prepaid room and not clean the room. No thanks

Our hotel has responded to the review
Our hotel has responded to the review

First I would like to offer my sincere apologies for the problems regarding the house-keeping. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. Regarding the security deposit for a room I would like to explain that this is standard in all Novotel. I would like to ask you for understanding. Now I would like to ask you to give us another chance. I very much hope that on your next will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

Susu Couples - 01/11/2019 Confirmed reviews ALL
« Extremely Satisfied »

It is a great experience for this stay in Novotel Muenchen City Arnulfpark, the lady in reception in the day I arrival (around 2pm Oct 9) is so nice and so helpful. She show her profession and kindness while I checked in and helped me a lot. I am saying that because in the night of Oct 11, another lady only tells nothing she can help, so it will be a strong contrast. And the breakfast is good, we feel comfortable when we stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms L., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the staff at check in and the breakfast. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Jeff Couples - 01/11/2019 Confirmed reviews ALL
« Clean comfortable hotel »

Enjoyed our stay...very nice well equipped clean room. Pleasant reception staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for our rooms and the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

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