Novotel Muenchen City Arnulfpark

Novotel Muenchen City Arnulfpark 4 stars

Customer review rating (ALL Rating) 4.7/5 2,397 reviews

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Description

Hotel extras

  • An ALLSAFE certified hotel

  • Only 1.8 km from the main train station and 200 m to the tram

  • The FLAVE restaurant and bar with "100% homemade" bread

  • 185 air-conditioned rooms, sauna and fitness area with natural light

  • 7 meeting rooms with natural light and the Novotel Premium Meeting concept

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636 MUNICH
Germany

  • 16, 17:  16, 17 MARSSTRASSE

  • By plane

    MUNICH FJS AIRPORT At 35km / 21 miles

  • By train

    HAUPTBAHNHOF At 2km / 1 miles

GPS:48.145601, 11.539065

Companies

  • ALLIANZ 4 km / 2 mi
  • BAYERISCHER RUNDF. 1 km / 0 mi
  • ERNST & YOUNG 0 km / 0 mi
  • LINDE AG 4 km / 2 mi
  • MERCEDES BENZ 0 km / 0 mi
  • OSRAM 8 km / 4 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

The FLAVE of Munich

At The Flave of Munich restaurant, everything revolves around bread! It is freshly prepared by our master baker in our own bakery - 100% homemade! Whether you fancy a snack or something heartier, bread rolls are a satisfying treat at any time.

Your meetings and events

Great Novotel meeting offers!

Room descriptions and layouts

11 

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Ideal for business trips or family stays: 2 children up to 16 years stay free of charge in their parents' or grandparents' room, including free breakfast. Our hotel has 185 air-conditioned rooms with all the modern comforts and free WIFI.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,397 reviews

TripAdvisor Rating  4.5/5  1,449 reviews

Certificate of excellence 2022

Brilliant offering, engaged staff

Customer review rating 5.0/5

Luis C. Couples - Confirmed reviews ALL

We had a brilliant time at Novotel Munich! From the reception to the fantastic breakfast and straightforward checkout. Everything was smooth the pleasant. We recommended.

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on the breakfast and the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

I wish I could give a better review

Customer review rating 3.5/5

S S. Families - Confirmed reviews ALL

Clean Hotel, nice staff. Nice rooms. Had difficulty finding my reservations. Could not provide the rooms I reserved (one room with double bed, one room with twin beds) for two nights. Windows were locked in my room. Collected 210 EUR for unknown charges, while promised the only amount I would be billed is for three breakfasts (30 EUR plus taxes). Tried calling the hotel to correct the charges. Nobody is answering the number provided on the reservation. If I cannot contact anyone at the Hotel I will be disputing these charges with my credit card company.

Dear Mr. S., I would like to offer my sincere apologies for the problems regarding the bill. Please allow me to explain briefly: You had two bookings. The first booking was prepaid, the second was reserved as self-pay. Therefore, we have charged your credit card for the overnight stay and breakfast. As a sign of apology for this misunderstanding, please allow us to cancel the breakfast. Another explanation: The windows are closed for security reasons at our hotel. However, after asking at reception, we were given a key for them. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

Good stay

Customer review rating 4.0/5

Michael S. Business - Confirmed reviews ALL

Friendly staff, the few days I stayed at the hotel the staff made me feel welcome as if I was a regular guest.

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remark on the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Good stay

Customer review rating 5.0/5

Sorin Families - Confirmed reviews ALL

Very friendly reception staff, clean rooms, very good beakfast, well location, parking

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on the room, the breakfast, the location and the front desk staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Hotel was nice but lacked proper housekeeping

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Hotel was nice. My room was not clean when I entered from check in (there was trash on the floor, refrigerator was not stocked) so it was a disappointing first impression. I chose to not have my room cleaned the next day by hanging the sign on my door but housekeeping still came in to restock the refrigerator. The following day when housekeeping came, they again did not really clean. The toilet paper was not restocked, the body soap I had was taken away, the body wash in the shower was not refilled.

Dear Ms F., I would like to offer my sincere apologies for the problems regarding the housekeeping. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City Arnulfpark. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager

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