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Novotel Muenchen City Arnulfpark Hotel 4 stars

Customer review rating 4.7/5 10,767 reviews

ALLSAFE approved hotel

Novotel Muenchen City Arnulfpark
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+ 21 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Only 1.8 km from the main train station and 200 m to the tram

  • The FLAVE restaurant and bar with "100% homemade" bread

  • 185 air-conditioned rooms, sauna and fitness area with natural light

  • 7 meeting rooms with natural light and the Novotel Premium Meeting concept

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636 munich
germany

Tel: +49892420780

Fax: (+49)89/242078150

Check-in from 15h00

Check out up to 12h00

  • 16, 17 :  16, 17 MARSSTRASSE

  • By plane

    MUNICH FJS AIRPORT At 35km / 21 miles

  • By train

    HAUPTBAHNHOF At 2km / 1 miles

GPS :48.145601, 11.539065

Companies

  • ALLIANZ 4.0 km / 2.0 mi
  • BAYERISCHER RUNDF. 1.0 km / 0.0 mi
  • ERNST & YOUNG 0.0 km / 0.0 mi
  • LINDE AG 4.0 km / 2.0 mi
  • MERCEDES BENZ 0.0 km / 0.0 mi
  • OSRAM 8.0 km / 4.0 mi

Hotel services

The FLAVE of Munich

At The Flave of Munich restaurant, everything revolves around bread! It is freshly prepared by our master baker in our own bakery - 100% homemade! Whether you fancy a snack or something heartier, bread rolls are a satisfying treat at any time.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 7 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 185 rooms
    • 5 rooms for people with reduced mobility
    • No family room
    • 10 connecting rooms
    • 185 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • Polish
    • Italian
    • English
    • German
    • French
    • Spanish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • garage Additional charge
    • Near the property
    • 50 parking spaces
    • Public
    • Electric car recharging units 3,7 kVA
    • Parking opened 24/7
  • Private Parking Additional charge
    • On site
    • 50 parking spaces
    • Private
    • Electric car recharging units 3,7 kVA
Well-being
  • Fitness room and Sauna
    • On site
    • Sauna room
Family
  • Services for children
    • Childrens TV Channels
    • Video game area
    • Indoor playground for children
    • Play area

Your meetings and events

Great Novotel meeting offers!

Room descriptions and layouts

10 

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Auditorium

  • Meeting room

  • Audio and video equipment

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Ideal for business trips or family stays: 2 children up to 16 years stay free of charge in their parents' or grandparents' room, including free breakfast. Our hotel has 185 air-conditioned rooms with all the modern comforts and free WIFI.

Our guest reviews for
Novotel Muenchen City Arnulfpark

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

10,767 reviews

TripAdvisor Rating 4.5/5

1,430 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Super

Customer review rating 4.5/5

Hans Business - 11/10/2021 Confirmed reviews ALL

All good and friendly staff

Dear Mr D., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

Convenient to Train

Customer review rating 3.5/5

Us V. Business - 04/10/2021 Confirmed reviews ALL

Check in was stressful and confusing. The lady scolded me for not booking directly and advised my loyalty program would not be credited. As I explained, my company process my travel, and I woul not be able to cancel and rebook at the desk. She then advised my room was "up the elevator" and did not explain any hotel features. Thankfully the bar and wait staff made up for the initial events. The lady that checked me out was incredible!!!

Dear Mr. L., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the check-in. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager
Customer review rating 4.5/5

Yousuf A. M. Business - 03/10/2021 Confirmed reviews ALL

Actually it was wonderful staying in Novotel muenchen city arnulfpark, and I would like to give full credit to the Hotel management and receptions stuff , specially miss ( veera) and miss ( shusma ) they was so kind and helpful , I’ve been in Germany so many time and I stay in (Hilton park hotel ) but the Service what they provide to us I believe in five star hotel I will not get such a service, thankful to them. M.r Yousuf Ali M.

Dear Mr. M., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Novotel München City Arnulfpark, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff (Veera & Shusma!) in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jochen Fuchs General Manager

Good location, comfortable room

Customer review rating 4.5/5

Jerzy Business - 01/10/2021 Confirmed reviews ALL

Very good and modern hotel. Local made bread was excellent for breakfast and dinner.

Dear Mr. P., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the breakfast. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

Excellent Staff

Customer review rating 4.5/5

James F. Couples - 28/09/2021 Confirmed reviews ALL

We noticed immediately the exceptional staff. They were helpful and easy to communicate with. They have suggestions and made all processes like checking in and out very easy. Thank you.

Dear Mr. F., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Novotel München City Arnulfpark, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jochen Fuchs General Manager

Good stay but a bit of laggy

Customer review rating 4.0/5

Anonymous Business - 26/09/2021 Confirmed reviews ALL

The stay was good but still had to change room to other room because of the internet connection. Several times really needed badly the connection for my work emails and ordering, they were urgent. Four star hotel but the tea collection horrible and still costs you 3€ tasteless tea! Please and highly recommend change to Dallmayar or Taylors or Twinings.

Dear Ms. P., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the wifi and the tea. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Kennel, not a hotel

Customer review rating 1.5/5

Vienna Business - 24/09/2021 Confirmed reviews ALL

Dogs all around, barking the whole night. Impossible to sleep. You need to decide if you are hotel for dogs or for people, both doesn’t work. I am paying 119€ to stay in your hotel (without breakfast) and the dog is paying how much? 20€? So, how can the animal have priority over me?? Who is filling your cash registers??

Dear Ms. R., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel München City Arnulfpark. We regret that your experience with our hotel did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem "dog" and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Quiet and central

Customer review rating 4.5/5

Patrick C. Business - 24/09/2021 Confirmed reviews ALL

I had a very pleasant stay in the Novotel Arnulfpark. Everything was tidy, the bar and the restaurant offered excellent food at moderate prices. I will certainly return.

Dear Mr. C., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the bar & the restaurant in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Good stay, room quality and staf courtesy

Customer review rating 4.5/5

Vince P. Business - 19/09/2021 Confirmed reviews ALL

Great stay, most pleasant and helpful staff.

Dear Mr. P., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the amazing remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Nice staff and nice hotel

Customer review rating 4.0/5

Lmb Business - 17/09/2021 Confirmed reviews ALL

Good decor and well appointed rooms. Staff friendly and helpful. Good breakfast choice.

Dear Ms. B., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Very nice hotel

TripAdvisor rating 5.0/5

781willi Business - 15/09/2021 TripAdvisor review

nice room which was very clean. ,nice breakfast buffet which offer everything what you like to have in the morning. ,nice people which are helpful and very profecional . this hotel is also not far away from the center which is also very good.

Well located, good service.

Customer review rating 3.5/5

Sandra D. D. A. Solo - 11/09/2021 Confirmed reviews ALL

Good experience, staff very supportive.

Dear Ms. Desco De A., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Good location and excellent Service

Customer review rating 4.5/5

Mohamed A. Families - 03/09/2021 Confirmed reviews ALL

Stayed with Family for 10 days and I was not disappointed at all.. despite changing Covid regulations, i was kept informed all times. Team at reception was always helpful and quickly to support any matters.

Dear Mr. A., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Novotel München City Arnulfpark, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the reception team in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jochen Fuchs General Manager
Customer review rating 4.5/5

Cristina G. Couples - 31/08/2021 Confirmed reviews ALL

very clean

Dear Mr. G., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

Nice hotel

TripAdvisor rating 4.0/5

Ditteheiden 04/08/2021 TripAdvisor review

Nice hotel. Friendly people and very food breakfeast, especially the bread.parkinghouse is great and our car got charged for free. The distance to centrum is around 2 km, so Not so close. I can recommend the hotel

Very pleasant hotel

TripAdvisor rating 5.0/5

ShadowUZ 28/07/2021 TripAdvisor review

Our stay was very pleasant in this modern hotel. Despite of "surprise requirement to make tests for our kids" to be able to check in, Sandra at the reception made our check in experience pleasant and smooth (thank you!). The hotel is modern and very well located. One can get a public transport pass at the reception. There is a coffee/tea (free drink) machine available in the lobby. The rooms were spacious, clean and the hotel was very well designed. We loved our stay there and we will come back, hopefully.

Quiet and decent hotel near the center

TripAdvisor rating 5.0/5

swelton Business - 22/03/2021 TripAdvisor review

I had to go to Munich on business during the lockdown and so wanted a hotel that had a nice comfortable room as it's not possible to go out in the evening and this fitted the bill perfectly. Staff were friendly and helpful, room was very quiet with just the correct temperature! Even though breakfast was in a paper bag to be taken back to the room, it was still good and with free (decent tasting) coffee on tap in the foyer, my stay was just right.

Customer and Family friendly hotel

TripAdvisor rating 5.0/5

Ditteheiden 16/07/2020 TripAdvisor review

We had the best stay in München. Clean rooms, nice staff and very good breakfeast. The location was a good balance between close to Mitte and in good distance. The parkhaus had lots og Space. The only negative ting was the cost of the parkhaus.20 euro. That is to much.

Excellent place to stay in Munchen

TripAdvisor rating 4.0/5

rcarpinteir0 Family - 28/02/2020 TripAdvisor review

pros: -location -staff - "suite" for a family of 4 is very good - breakfast is good and the products have high quality - public transportation available and underground at a 2-4 walking distance from the - hotel is very "children oriented" excelente experience and whenever in Munchen, this will be our 1st choice again

Thank you so much for the great remarks on the suite, the breakfast and especially on the staff. We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jochen Fuchs General Manager

excellent hotel in excellent location

TripAdvisor rating 5.0/5

Usama-Zaki Business - 28/12/2019 TripAdvisor review

i had a business trip to Munich with customers , i made a reservation for 7 rooms everything went perfect , the breakfast was excellent , the hotel location is just less than 5 minutes to the station , rooms are clean and front desk were always very helpful , i recommend this hotel for business or leisure trips

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review, the recommendation and the lovely remarks on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you enjoyed our services and your overall stay with us one more time. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

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