Novotel Muenchen City Arnulfpark Hotel 4 stars

Customer review rating 4.7/5 9,626 reviews

Novotel Muenchen City Arnulfpark
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+ 22 Services

Hotel extras

  • Just 1.1 miles (1.8 km) from the main train station and 219 yds (200 m) to the tram

  • 185 comfortable, air-conditioned rooms

  • The FLAVE restaurant and bar with "100% homemade" bread

  • Sauna and fitness area with natural light

  • 7 meeting rooms with natural light and the Novotel Premium Meeting concept

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636
munich
germany

Tel: +49892420780

Fax: (+49)89/242078150

Check-in from 15h00

Check out up to 12h00

  • 16, 17 :  16, 17 MARSSTRASSE

  • By plane

    MUNICH FJS AIRPORT At 35km / 21 miles

  • By train

    HAUPTBAHNHOF At 2km / 1 miles

GPS :48.145601, 11.539065

Companies

  • ALLIANZ 4.0 km / 2.0 mi
  • BAYERISCHER RUNDF. 1.0 km / 0.0 mi
  • ERNST & YOUNG 0.0 km / 0.0 mi
  • LINDE AG 4.0 km / 2.0 mi
  • MERCEDES BENZ 0.0 km / 0.0 mi
  • OSRAM 8.0 km / 4.0 mi
Companies

Your meetings and events

Great Novotel meeting offers!

10 

meeting rooms

From 1 to 28 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Auditorium

  • Meeting room

  • Audio and video equipment

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Ideal for business trips or family stays: 2 children up to 16 years stay free of charge in their parents' or grandparents' room, including free breakfast. Our hotel has 185 air-conditioned rooms with all the modern comforts and free WIFI.

Standard room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Views: City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 double bed/Business Room Standard

Accessible room
  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: Patio, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Views: Patio, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with 1 double bed and a sofa

  • Max. number of persons: 4
  • Area: From 37 / 398 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

FLAVE OF MUNICH

Type of cuisine: International

Our FLAVE is all about bread! Freshly prepared daily by our master bakers in our own bakery - 100% HOMEMADE. From light, tasty snacks to savoury, satiating meal bread, bread is always right.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FLAVE OF MUNICH

Non contractual photo

Take a break at The FLAVE restaurant, open until 1am, or while away the evening with a drink. Don't forget to try our delicious varieties of bread to keep hunger at bay.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Muenchen City Arnulfpark

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

9,626 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,404 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good product

Customer review rating 4.7/5

Marcus V. D. W. Couples - 08/08/2020 Confirmed reviews ALL

Bed is not good for 2 pax

Dear Marcus Van Der W., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Pleasant stay - 2nd time

Customer review rating 4.7/5

Kris Business - 07/08/2020 Confirmed reviews ALL

Your staff is very friendly and helpful. Breakfast is great! One recommendation: the air in the rooms is not so nice with the air con.

Dear Kristina S., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Well located

Customer review rating 4.7/5

Torsten Families - 03/08/2020 Confirmed reviews ALL

Nice family rooms with enough space. Nice bathroom. Breakfast 23 EUR p.p. too expansive.

Dear Torsten S., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Warm regards, Jochen Fuchs General Manager

Nice rooms, service fell short on key parts

Customer review rating 4.7/5

Bram Friends - 21/07/2020 Confirmed reviews ALL

We enjoyed the modern rooms however the service was lacking in some parts (maybe due to corona). The rooms weren’t cleaned during our stay and the restaurant was closed. Furthermore, the reception charged us for 2 items of the mini bar which weren’t used. This left us with a bad aftertaste. However the staff was kind and helpful.

Dear Bram Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. Of course I did not miss the low ratings regarding our service and room cleaning. I am very sorry that we did not meet your expectations regarding the room cleaning and restaurant service. It is a worldwide standard for all Accor hotels not to clean guest rooms at the moment to minimize the possibility of an infection for the staff and the guest. It is our highest goal to take care of our guests and employees. We know, that we do not have a high possibility of infection in Germany at the moment but this could change easily (as different hot spots show). Due to this the company made this decision for all hotels. I also hope that we can reopen our restaurant soon and try this step by step already. Since this week the bar is open from Monday to Saturday for drinks and cold meals. As soon as our occupancy gets high enough we will offer full service here again. I hope that you enjoyed your upgrade from ibis to Novotel anyway and would be happy to welcome you again as our guest here in Munich. Best regards, Jochen Fuchs General Manager

Highly recommend, very clean and extremely friendly

Customer review rating 4.7/5

Susana Families - 20/07/2020 Confirmed reviews ALL

Short business/ family stay, everything Highly hygienic and well organised. All staff very profesional and friendly from pre sales, back office to front desk. Very well located, close to the u-Bahn

Dear Susana Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Customer and Family friendly hotel

TripAdvisor rating 4.5/5

Ditteheiden 16/07/2020 TripAdvisor review

We had the best stay in München. Clean rooms, nice staff and very good breakfeast. The location was a good balance between close to Mitte and in good distance. The parkhaus had lots og Space. The only negative ting was the cost of the parkhaus.20 euro. That is to much.

Just across from my new office! Very clean and cordial atmosphere!

Customer review rating 4.7/5

Alan P. Business - 12/07/2020 Confirmed reviews ALL

I had a great day and I will definitely be back!

Dear Mr. P., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed these on, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

very pleasant

Customer review rating 4.7/5

Maria Families - 14/03/2020 Confirmed reviews ALL

the room was comfortable AND CLEAN, the staff was very polite and helpful, the parking was a great asset

Dear Mr. K., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the parking in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Excellent hotel

Customer review rating 4.7/5

Tareq Couples - 08/03/2020 Confirmed reviews ALL

I liked the hotel and the atmosphere. Very friendly hotel staff, new hotel and very nice clean rooms

Dear Mr. A., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and your in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

mr

Customer review rating 4.7/5

Samuel Business - 05/03/2020 Confirmed reviews ALL

it was very relaxing, staff was very friendly

Dear Ms. O., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Novotel München City Arnulfpark, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jochen Fuchs General Manager

Satisfied

Customer review rating 4.7/5

Fahad Families - 04/03/2020 Confirmed reviews ALL

Very good , room , atmosphere, employees and breakfast

Dear Mr. K., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

As usual - perfect stay with excellent client service

Customer review rating 4.7/5

Anonymous Business - 03/03/2020 Confirmed reviews ALL

I am a regular guest to the Novotel Arnulfpark. Reception Team is exceptional friendly, helpful and supportive. Rooms are very clean and have a modern style. Breakfast is very good and sufficient. Biggest asset is the Team!

Dear Mr. S., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the staff in particular. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Nice, clean hotel, just a bit on the warm side!

Customer review rating 4.7/5

Paul Business - 02/03/2020 Confirmed reviews ALL

Overall really good. The main issue I had, which is the same as the one I had last time, is that the aircon doesn't work. I understand that it relates to the ambient temperature outside the building, but the result is the same: I struggled to sleep for being too hot, and there was nothing I could do about it without aircon.

Dear Mr. L., I am sorry that you were unable to have a restful night again, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel München City Arnulfpark. We hope to welcome you as our guest again. Best regards, Jochen Fuchs General Manager

Very enjoyable experience

Customer review rating 4.7/5

Alastair Families - 02/03/2020 Confirmed reviews ALL

Very enjoyable with everything that I needed

Dear Mr. B., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Excellent place to stay in Munchen

TripAdvisor rating 4.5/5

rcarpinteir0 Family - 28/02/2020 TripAdvisor review

pros: -location -staff - "suite" for a family of 4 is very good - breakfast is good and the products have high quality - public transportation available and underground at a 2-4 walking distance from the - hotel is very "children oriented" excelente experience and whenever in Munchen, this will be our 1st choice again

Thank you so much for the great remarks on the suite, the breakfast and especially on the staff. We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jochen Fuchs General Manager

Overall very satisfied with the only one issue - incorrect billing of the breakfast service

Customer review rating 4.7/5

Anonymous Families - 26/02/2020 Confirmed reviews ALL

Dear Sir/Madame, my overall expericence staying in your hotel was very positive with the only exception being incorrect bill for the breakfast service and no response to my mail on the issue which I have sent 2 days go to H8…

Dear Mr. K., I would like to offer my sincere apologies for the problems regarding the breakfast bill. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jochen Fuchs General Manager
Customer review rating 4.7/5

Ita J. Families - 20/02/2020 Confirmed reviews ALL

Very nice place with great breakfast.

Dear Ms. J., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Novotel München City Arnulfpark, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the breakfast in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jochen Fuchs General Manager

Change of my booking JDGDKQDP

Customer review rating 4.7/5

X. Business - 16/02/2020 Confirmed reviews ALL

My name is Jianfeng X., I booked the hotel from 17 Feb to 21 Feb. But it was wrong. It should be 24 Feb to 28 Feb. I hope, you can help me.

Dear Mr. X., Thank you very much for the positive feedback. We changed your booking to 24 Feb to 28 Feb! My team and I are looking forward to welcoming you back as our guest next week. Best regards, Jochen Fuchs General Manager

Comfortable and well maintained room

Customer review rating 4.7/5

Charles C. Couples - 15/02/2020 Confirmed reviews ALL

Check in process is fast. Room is comfortable. Hotel is situated in a quiet location.

Dear Mr. C., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Mr.

Customer review rating 4.7/5

Robert Business - 15/02/2020 Confirmed reviews ALL

Everything as expected, the room upgrade for silver member highly appreciated. The room is really nicely made, with the slightest details. Bathroom very comfortable. The door between the hall and bathroom - impressive. In overall I am very satisfied and looking forward to my next stay at Novotel.

Dear Mr. S., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

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