Hotel - ibis budget Surabaya Airport
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Surabaya Airport

4.0/5 406 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ARJUNA UTAMA KIMIA PT11 km / 6 mi ATLAS COPCO PT11 km / 6 mi FILTRONA INDONESIA PT11 km / 6 mi KEMANG FOOD INDUSTRIES PT11 km / 6 mi WARNA AGUNG PT11 km / 6 mi
ASSAB STEELS11 km / 6 mi DWI PUTRI DEWI PT11 km / 6 mi INTERJAYA SURYA MEGAH PT11 km / 6 mi TIRA AUSTENITE TBK11 km / 6 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Angkasa Room 0 m2 0 m 0 0 80 0 0
Samudra Room 0 m2 0 m 0 0 30 0 0
    • Screen
    • Flipchart
    • Podium
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 139 rooms
  • 139 non-smoking rooms
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Manual temperature control
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.1/5 ALL Rating 1,813 reviews

Our guest reviews for
ibis budget Surabaya Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 406 reviews
Dinar Families - 16/01/2020 Confirmed reviews ALL
« good »

services is good, even the airport is under construction, the receptionist tell it first and guarantee about changing room if we get inconvenience

Our hotel has responded to the review
Our hotel has responded to the review

Dear DINAR ANDAYU , MRS We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Stevanus U. Business - 09/01/2020 Confirmed reviews ALL
« Awesome place for transit passengers »

I had a great experience staying at Ibis Budget Surabaya Airport, as it is a very convenient place for transit passengers or the passengers with late night arrival and early morning flight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVANUS U. , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Taha A. Solo - 07/01/2020 Confirmed reviews ALL
« Ibis budget hotel surabaya airport is my home and stuff are my family »

Simply,all the stuffs are friendly and always helpful and smile,the rooms are very very clean and comfortable,many choices of good quality restaurant with a very reasonable prices,grocers also that for 24 hours,massage services, once I will like to thank pak Khuswatus,pak Anas and all stuffs for the warm feelings towards hotel guests,so I wish all the best for my ibis budget hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear a. TAHA , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback & yes surely we are very glad to welcome you back as our loyalty guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope your next visit will be as pleasant as the previous one and we are waiting for you on February. Have a great day, Mr a. Taha! :) Best Regards, Khuswatus Solikhin Hotel Manager Sincerely, Khuswatus Solikhin Hotel Manager

Nurlia Business - 18/12/2019 Confirmed reviews ALL
« great location, very convenience for business trip »

the location very strategic and convenience for business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NURLIA SADIKIN , MRS We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Rob Business - 16/12/2019 Confirmed reviews ALL
« Very Convenient. Aircon needs repairs »

Great Staff, nice cold beers, very convenient. The Air Con in my room didn't work properly - it was very hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TAUBE ALEXSEI ROBERT , MR. Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khuswatus Solikhin Hotel Manager

Yohanes L. W. Business - 15/12/2019 Confirmed reviews ALL
« mr »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear YOHANES LULUS w. , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Iwan Business - 15/12/2019 Confirmed reviews ALL
« Recomended »

For bussines travelling is good choice

Our hotel has responded to the review
Our hotel has responded to the review

Dear IWAN VITRIANTO , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Rieta R. D. Business - 13/12/2019 Confirmed reviews ALL
« about room position »

1. room facilities are in accordance with the price 2. strategic hotel location 3. suggestion: preferably for women who are staying alone given a room not too far from the front office 4. very like breakfast there is a choice of regional menu according to the location of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear RIETA ROSSITA , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Jeremy Business - 04/12/2019 Confirmed reviews ALL
« Fuss free stay »

Smooth check in and check out. Clean as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEREMY TEO , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Rully T. Business - 04/12/2019 Confirmed reviews ALL
« Sleep well »

It was great and i slept well

Our hotel has responded to the review
Our hotel has responded to the review

Dear RULLY T. , MR We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Hotma H. Families - 02/12/2019 Confirmed reviews ALL
« Satisfying facilities for a short break between long flight. »

Good assistance Good bed Good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOTMA H. , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Pria U. Business - 10/11/2019 Confirmed reviews ALL
« Good Experiences stay at Ibis »

We always looking ibis hotels to stay around Indonesia, we satisfied with Ibis hitels styles or budget,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S Hotel Manager

Anonymous Friends - 09/10/2019 Confirmed reviews ALL
« Stress free transit. »

I had not pre-booked but it couldn't haven't been simpler or easier to find and stay in the hotel. The rooms are simply and cleverly designed. Staff are friendly. And it's just next door to departures.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHRYN ANNE , MRS. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Franki Solo - 07/10/2019 Confirmed reviews ALL
« Disappointing »

Receptionists seemed burned out. No smiling faces and lack of communication skills even know how to speak English. Room service is inefficient and looked very disappointed when no tipps were given due to bad service. Good staff training is much needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Frankie, Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khuswatus Solikhin Hotel Manager

Randy W. Business - 07/10/2019 Confirmed reviews ALL
« Too cramp »

The room was too small, very difficult for 2 person to stay. Barely able to fit inside the toilet. Not enough power outlets. Hard to do any work. Lastly, bathroom and sink were too small and difficult to maneuver around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Randy W., Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khuswatus S Hotel Manager Khuswatus Solikhin Hotel Manager

Nurul Families - 04/10/2019 Confirmed reviews ALL
« Service could’ve been better »

Our aircon wasn’t in good condition. We were told to wait while the technician check on it. After an hour, there was go progress and I wished they could’ve offered a room move instead of making us wait longer as we needed to sleep. Service could’ve been better

Our hotel has responded to the review
Our hotel has responded to the review

Dear NURUL AIN MOHAMED ALI , MR. Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khuswatus Solikhin Hotel Manager

Muhammad F. A. Couples - 02/10/2019 Confirmed reviews ALL
« Worht it »

Clean, enough space, worht for short stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear M FAHMI A. , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Rido Couples - 02/10/2019 Confirmed reviews ALL
« better than expected »

your hotel called Ibis Budget so I'm assuming it's going to be like "budget" airline where everything are unpleasant experience. But I was wrong. The hotel was good for it's price. Quiet and peaceful. But the food need improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RIDO ADIMAS YOGATAMA , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Jessica Families - 02/10/2019 Confirmed reviews ALL
« Good value »

Please improve your shower head, the water stream coming out wasn't comfortable. It feels like too sharp on our skin.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JESSICA LEE FEI SZE , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

I P. N. E. P. Couples - 20/09/2019 Confirmed reviews ALL
« Very clean »

The bed was very comfort, the toilet is very clean, the room is cozy and comfortable to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr I Putu We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

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