ibis budget Surabaya Airport

ibis budget Surabaya Airport 2 stars

Customer review rating (ALL Rating) 4.4/5 504 reviews

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Hotel extras

ibis Budget Surabaya Airport invites you to enjoy our comfortable rooms, all of which come with a contemporary ambience.

ALLSAFE approved hotel

Hotel location

ibis budget Surabaya Airport

Terminal Bandara International, Juanda Jl Ir Juanda No 1, Sedati Sidoarjo
61253 SIDOARJO
Indonesia

GPS:-7.375076, 112.794022

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Breakfast

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 80 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  504 reviews

TripAdvisor Rating  4.5/5  667 reviews

Good

Customer review rating 4.5/5

Ramli T. Business - Confirmed reviews ALL

Good

Dear Mr. Ramli T., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager

Good for one night to get an early departing flight

Customer review rating 3.5/5

Leslie Solo - Confirmed reviews ALL

Check in agent got booking mixed up and thought i booked a non runway view room. Finally found the correct booking and i got runway view. Very disappointed that garden restaurant is closed for evening dinner. I always enjoyed that place on previous stays. During the night the electricity went off 4 times and every time it came back the television started up. A very disturbing night and the hotel should disconnect the tv from automatically starting up. Breakfast was not very nice with limited western food. Not very hygienic surroundings but staff were nice.

Dear Leslie S., Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Related to some of your inputs regarding your experience stay a few days ago such as power outages up to four times, after being investigated there were maintenance activities from the airport where we did not get any previous information and because of this we have followed up with the relevant parties to inform our hotel in advance first so that we can provide information to guests staying. You can enjoy dinner at our Coffee Garden until 11pm. And regarding your room booking, we really do apologize because there was an error in our internal team. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Friendy Rares Hotel Manager

The Atitude of your staff is the best

Customer review rating 5.0/5

Helvit Solo - Confirmed reviews ALL

Very good, the internet is good, the hospitality is good

Dear Mrs. Helvita D., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager

Good location

Customer review rating 5.0/5

Eka S. Business - Confirmed reviews ALL

For brake fast need improvement

Dear Mr. Eka S., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager

Well located

Customer review rating 4.0/5

Julius Solo - Confirmed reviews ALL

Well located if your flight early in the morning.

Dear Mr. Julius C., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager

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Other web-users rate our hotel

  • 165 reviews 9.1/10 Location
  • 592 reviews 7.9/10 Room
  • 726 reviews 9.5/10 Service
  • 13 reviews 9.2/10 WiFi
  • 445 reviews 9.4/10 Cleanliness
  • 100 reviews 6.7/10 Value
  • 75 reviews 8.8/10 Vibe
  • 46 reviews 5.6/10 Breakfast

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