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Mercure Milton Keynes Hotel 4 stars

Customer review rating 4.2/5 3,184 reviews

ALLSAFE approved hotel

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Mercure Milton Keynes Hotel
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+ 18 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • The most accessible hotel in the area with the most comfortable beds in town

  • Near Woburn Safari, Gulliver's Land, Silverstone, Bletchley Park and Centre MK

  • 103 modern guest rooms with golf course views, connecting rooms available and free car parking

  • Fully equipped meeting room, break out areas, Hotel Bar & Restaurant with free unlimited Wi-Fi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Boutique Gourmande
  • Porter
Catering
  • Breakfast Paying
Leisure and activities
  • Fitness centre
  • Outdoor playground for children
  • Golf Paying
Business services
  • 8 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Milton Keynes Hotel

The Approach
Two Mile Ash
MK8 8LY milton keynes
united kingdom

Tel: +441908561666

Fax: (+44)190/8568303

Check-in from 14h00

Check out up to 12h00

  • ARRIVA BUS :  NO 4 TWO MILE ASH

  • By plane

    LHR HEATHROW At 95.2km / 59.15 miles

  • By plane

    LONDON LUTON At 44km / 27.34 miles

  • By train

    MILTON KEYNES At 4.5km / 2.8 miles

GPS :52.044876, -0.807678

Companies

  • ARGOS 4.83 km / 3.0 mi
  • B P OIL 4.83 km / 3.0 mi
  • BT 8.05 km / 5.0 mi
  • COCA COLA 7.6 km / 4.72 mi
  • FOREIGN OFFICE 12.87 km / 8.0 mi
  • JOHN LEWIS 14.48 km / 9.0 mi
  • M K COUNCIL OFFICES 4.83 km / 3.0 mi
  • MERCEDEZ BENZ 6.44 km / 4.0 mi
  • MILLBROOK TEST CTR 25.75 km / 16.0 mi
  • NETWORK RAIL 4.83 km / 3.0 mi
  • OPEN UNIVERSITY 12.87 km / 8.0 mi
  • RAILCARE LTD 3.22 km / 2.0 mi
  • RED BULL RACING 11.8 km / 7.33 mi
  • SANTANDAR 3.7 km / 2.3 mi
  • VOLKSWAGEN LEARNING 1.0 km / 0.62 mi

Your meetings and events

Room descriptions and layouts

8 

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Mercure Milton Keynes Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,184 reviews

TripAdvisor Rating 4.0/5

1,413 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.0/5

Malcolm W. Couples - 23/09/2021 Confirmed reviews ALL

All staff very friendly and helpful

Customer review rating 2.5/5

Anonymous Business - 23/09/2021 Confirmed reviews ALL

I have not stayed with you for a while after having a problem with my payment last time I stayed. Payment was taken twice and I wasted several calls and a visit to the hotel specifically to sort it out. I only got my second payment back after completing an application to my credit card provider. I stayed this week as frankly the alternative was not available. I stayed in room 160 this week. The furniture was very tired with the drawer in the dresser have seen better days and a wonky lampshade on the floor lamp. The usb charging point in the plug was not working. The room had a fusty smell. I usually get a drink voucher when I stay at Accor hotels, which I do regularly. I did not get one at this hotel. Looking for a positive the towels were lovely and soft.

Comfortable hotel with very accomodating staff.

Customer review rating 4.0/5

Julie G. Friends - 21/09/2021 Confirmed reviews ALL

We used this hotel for a visit to Bletchley Park, it is also very close to Silverstone. The staff could not have been more friendly and accommodating, nothing was too much bother for them.

Very average room, breakfast in the morning was shocking, had an uncooked egg that had a teaspoon of clear runny egg white on top that made me feel sick and sausages were hard and rubbery, not nice

Customer review rating 1.5/5

Anonymous Families - 18/09/2021 Confirmed reviews ALL

Very poor, I had been attending a wedding so to be awoken by the fire alarm next morning at 7am was not a great experience, was rather hoping for a lay in! I might as well have travelled back home after the wedding as breakfast was terrible too. I asked the chef about my undercooked egg and he said they always did that as usually they finish off under the lights keeping them warm! I asked about the fire alarm, somebody had showered leaving the door open, really? The receptionist said she couldn’t get to turn it off in time. I was actually awoken by the initial warning alarm which went on for about 30-40 seconds before the actual real alarm, my guess is that she wasn’t on reception where she was meant to be! Barely an apology on asking about it. I’d have had a better time at home, staying at a hotel is meant to be a lovely relaxing experience and a treat of breakfast cooked for you! I paid £125 for that horrible experience

My best stay

Customer review rating 5.0/5

Janet B. Business - 16/09/2021 Confirmed reviews ALL

Beautiful place and fabulous staff ❤️❣️

Dear Janet B., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thusitha General Manager

Very unorganised

Customer review rating 1.5/5

Carole Families - 14/09/2021 Confirmed reviews ALL

My son the groom went in days before tk find the booking were messed up and not to have one of my rooms as 2 nights like the other. Even the receptionist said that one room would cancel out because I booked two rooms... no I booked two so one would go to my daughter which they were told. This ruined the wedding lead up and my.son all stressed and even on the day the bookings were wrong with not the right beds in them. If we didn't have improvised, then it would have been much worse

Enjoyable stay convenient for attending family wedding locally.

Customer review rating 4.5/5

Steve N. Families - 14/09/2021 Confirmed reviews ALL

Nice hotel in a good location with welcoming staff, clean comfortable room with good amenities with the breakfast excellent.

Room for improvement!

Customer review rating 3.5/5

Terry S. Families - 14/09/2021 Confirmed reviews ALL

The breakfast area is now completely buffet style with all the guests pressing the same tea/coffee button on a flask and touching the same breakfast food tongs; yet the room servicing is not available due to COVID? No advance notice was given of this, even though we checked in at a quiet time. After a long drive from Lincolnshire we hoped to be able to have a snack, but no food was available. We were able to get crisps and when we asked for a G&T were told that there was no ice in the hotel! This was my daughter's wedding venue and on the Saturday, with 50+ thirsty men, the bar had no gas bottles for the draught beer to be pulled up from the cellar! Allegedly the delivery day for the gas bottles was Tuesday and now four days later still no gas! Overall this hotel should be a 2 star rating unless the management act on their guest comments asap.

Good stay

Customer review rating 5.0/5

Melissa K. Families - 13/09/2021 Confirmed reviews ALL

Comfortable, clean. Polite service

Dear Melissa k., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted the comments about the Manager as well as the bed. We are happy to arrange an alternative bed should you require next time? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alicia Kanji Head of Communications

Good stay

Customer review rating 4.5/5

Edward T. Solo - 12/09/2021 Confirmed reviews ALL

Great Reception staff, excellent rooms and hygiene but bar and restaurant services and food choices required improvements.

Pleasant stay, great breakfast!

Customer review rating 5.0/5

Anonymous Families - 08/09/2021 Confirmed reviews ALL

One night stay with children to go to safari park

Ideal

Customer review rating 5.0/5

Eddy W. Couples - 07/09/2021 Confirmed reviews ALL

Stayed one night because we were doing indoor skydiving with iFly at 09-15 next day. Mid-day checkout was great as we left our valuables in the room safe, came back and had a brew after we flew. Staff were extremely helpful and pleasant. A positive experience.

Nice Rooms, helpful Staff

Customer review rating 4.0/5

David H. Business - 06/09/2021 Confirmed reviews ALL

My 4-night stay was really nice, I was pleasantly surprised by the standard of the room, and breakfast was really good too!

Good stay

Customer review rating 4.0/5

Kate Families - 06/09/2021 Confirmed reviews ALL

Was visiting family in the local area and so stayed here Room was comfortable and clean, and had a good night's sleep. Only negative - The bar seemed very understaffed, at some points waiting 15+ mins for a drink, and empty glasses/plates not collected in a timely manner. Bar staff were friendly and did a great job, just could have done with more of them!

Not good

Customer review rating 2.5/5

Lynn F. Couples - 05/09/2021 Confirmed reviews ALL

Unable to use cash, breakfast unacceptable.

Good Stay

Customer review rating 4.0/5

Kevin Families - 04/09/2021 Confirmed reviews ALL

We stayed for two nights for days out in the area.

Disappointing

Customer review rating 2.5/5

Vi… Families - 02/09/2021 Confirmed reviews ALL

Have stayed at your hotels before but this stay was very disappointing. We opted for a Premier room but was told at check in complimentary tea, coffee and soft drinks were not available, our room was dirty (left over ubbish from previous guests) and thst the restaurant wasn't open but a very limited bar menu was available. Was told check in was earlier than what we believed we had booked and despite it claiming to be a child and family friendly hotel had very limited food or drink options for our children.

Dear V., Thank you for taking the time to tell us about your experience at the Mercure Milton Keynes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, George Baird General Manager

Lovely welcoming hotel

Customer review rating 5.0/5

Christine Families - 01/09/2021 Confirmed reviews ALL

When we arrived we were met with a lovely welcome. Even though the bar wasn’t open, the lady on reception kindly made us both a drink of coffee. The room was very nice with a comfortable bed and all the facilities you’d expect. All in all a very pleasant overnight stay.

Golf trip

TripAdvisor rating 5.0/5

roysutherland 27/08/2021 TripAdvisor review

I stayed here for two nights. The room was spacious with all expected facilities. It was clean and fully met my expectations. Its location was perfect for Woburn Golf Club, being right on the A5 road with easy access to our destination.

Dear Roy, Thank you for your lovely review. We're delighted to hear you enjoyed your stay and we're hopeful it resulted in a great golf game the next day. We look forward to hopefully welcoming you again very soon and wish you well in the meantime. MMK

Had a few issues at first but we left very happy

TripAdvisor rating 5.0/5

mattbroomes 27/08/2021 TripAdvisor review

Was impressed with the reception and look of the decor leading to the dining area. Very happy with the room except me & my dad noticed the tv remote was missing and when we switched to the hand shower was leaking a lot. Was told by the man at reception who we checked in with in the afternoon and saw in the morning that he would see to it. Both issues weren't sorted until we saw the manager a lady at the desk when checking out the morning after. She was very apologetic and friendly, she offered us a big discount which we didn't expect. So overall we had a nice experience there and after the discount in no way can complain lol. Would definitely stop again only 5 minutes away from my sister's house, thank you

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