Mercure Milton Keynes Hotel

Information message

Mercure Milton Keynes Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 325 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • The most accessible hotel in the area with the most comfortable beds in town

  • Near Woburn Safari, Gulliver's Land, Silverstone, Bletchley Park and Centre MK

  • 103 modern guest rooms with golf course views, connecting rooms available and free car parking

  • Fully equipped meeting room, break out areas, Hotel Bar & Restaurant with free unlimited Wi-Fi

Hotel location

Mercure Milton Keynes Hotel

The Approach, Two Mile Ash
MK8 8LY MILTON KEYNES
United Kingdom

Telephone +44 1908 561666

Fax +44 1908 568303

Contact email

  • ARRIVA BUS:  NO 4 TWO MILE ASH

  • By plane

    LHR HEATHROW At 95.2km / 59.15 miles

  • By plane

    LONDON LUTON At 44km / 27.34 miles

  • By train

    MILTON KEYNES At 4.5km / 2.8 miles

GPS:52.044876, -0.807678

Companies

  • ARGOS 4.83 km / 3 mi
  • B P OIL 4.83 km / 3 mi
  • BT 8.05 km / 5 mi
  • COCA COLA 7.6 km / 4.72 mi
  • FOREIGN OFFICE 12.87 km / 8 mi
  • JOHN LEWIS 14.48 km / 9 mi
  • M K COUNCIL OFFICES 4.83 km / 3 mi
  • MERCEDEZ BENZ 6.44 km / 4 mi
  • MILLBROOK TEST CTR 25.75 km / 16 mi
  • NETWORK RAIL 4.83 km / 3 mi
  • OPEN UNIVERSITY 12.87 km / 8 mi
  • RAILCARE LTD 3.22 km / 2 mi
  • RED BULL RACING 11.8 km / 7.33 mi
  • SANTANDAR 3.7 km / 2.3 mi
  • VOLKSWAGEN LEARNING 1 km / 0.62 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Breakfast Non contractual photo

Your meetings and events

Room descriptions and layouts

9 

meeting rooms

From 1 to 160 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Our guest reviews

Our guest reviews for
Mercure Milton Keynes Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  325 reviews

TripAdvisor Rating  4.0/5  1,486 reviews

Overnight stay

Customer review rating 4.5/5

David (. Couples - Confirmed reviews ALL

Decided to book this hotel rather than travel a relatively short distance home, after visiting the local theatre. It turned out to be a very wise decision, as the hotel was very impressive and we had a wonderful stay. The facilities were very good, lunch and breakfast very tasty and all the staff very friendly and engaging.

Dear David M., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to hopefully welcoming you again. Sincerely, Thusitha General Manager

Well located. Friendly staff.

Customer review rating 3.5/5

Suzanne Business - Confirmed reviews ALL

Friendly staff on reception and in the restaurant.

Dear Sharon H., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologise for the issue with you TV remote. This is not the level of service we usually pride ourselves on delivering, please accept my apologies. We are pleased to announce that all the TVs will be upgraded in the coming week with new remote controls. Thank you again for sharing your experience, and we hope you give us the opportunity to welcome you again. Sincerely, Thusitha General Manager

Family visit

TripAdvisor rating 4.0/5

Seychelles21 TripAdvisor review

The food in the restaurant on both nights was excellent. A good choice available for breakfast but the hot breakfast buffet wasn't particularly hot both mornings. The classic room we had was very clean with a good shower but the standard lamp shade was badly water marked and needs to be replaced. Easy car parking (free).

Thank you for your review. We're happy to hear you enjoyed your stay and the food. We apologise the food was not hot enough, our team are always happy to help arrange a hot plate for you should you need. We have noted about the lamp and thank you for letting us know. We hope to welcome you again and wish you well in the meantime. MMK

Lovely clean hotel & friendly staff.

Customer review rating 4.0/5

John Couples - Confirmed reviews ALL

Good room overlooking golf course. Nice bar area but felt too many low chairs & tables so didn't feel comfortable to eat a bar meal. Enjoyed a good breakfast though.

Dear Meryl C., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry you did not enjoy the seating in the bar. We have the bar stools to provide more support or you are always welcome to eat within the restaurant. Thank you again for sharing your experience, as we hope you give us the opportunity to welcome you again. Sincerely, Thusitha General Manager

Great stay

Customer review rating 5.0/5

Michelle S. Couples - Confirmed reviews ALL

Stayed at Mercure Milton Keynes for one night we was attendingat wedding the room was ready earlyso we was able to freshen up an get changed for the wedding. The room we had was lovey, the bed was comfortable too. The next morning there was plenty of breakfast to eat.

Dear Michelle S., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, as we hope to welcome you again very soon. Sincerely, Thusitha General Manager

Pleasant stay

Customer review rating 4.0/5

Lester K. Couples - Confirmed reviews ALL

Wedding party stayed here and as Mother and father of the bride they upgraded our room. Room was spacious and comfortable but the Aircon was not working and it was a very hot day. On mentioning to reception was told just open the window which is my only complaint. My wife has a bug phobia and the reply she got was they won't get through our thick curtains. Not great customer service. Breakfast was lovely as was every other bit of our stay.

Dear lester K., Thank you for taking the time to tell us about your experience at the Mercure Milton Keynes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thusitha General Manager

Good Stay

Customer review rating 4.0/5

Kindle Friends - Confirmed reviews ALL

Though we only stayed one night the room was very clean and comfortable. Breakfast was really good with plenty of choice and staff very helpful full marks to the chef

Dear Gwen C., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, as we hope to welcome you again. Sincerely, Thusitha General Manager

Absolutely Brilliant Stay

Customer review rating 5.0/5

Chelle L. Families - Confirmed reviews ALL

I treated my sister to a night away for her 50th birthday and it was absolutely perfect. The service was the best ever. There were balloons, gateaux with handwritten happy birthday on the presentation slate with strawberries and chocolate, chilled prosecco, and a birthday card for £25. We had a delicious full cooked breakfast AND continental, with tea and coffee, juice and an actimel drink each served to our room at 10.30. Late checkout was 2pm! It really was a wonderful experience and the staff went above and beyond to make it special. The rooms were lovely and clean and overall I would definitely recommend staying here.

Dear Michelle L., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are happy to hear your sister had a lovely birthday. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thusitha General Manager

Couldn't fault a thing.

Customer review rating 5.0/5

Danny H. Solo - Confirmed reviews ALL

I had 2 nights stay with breakfast included, the rooms were lovely, powerful rainwater shower, comfy beds and spotless. The breakfast was so good that I also ate in the restaurant in the evening which was very nice. The staff were all very friendly and I'm already looking forward to coming back in a couple of months time and have also recommended the hotel to the rest of the people on my course who were all staying on local hotels. 5 stars!

Dear Danny H., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be more than happy to help accommodate you and your friends for your next visit. Thank you again for sharing your experience, as we look forward to welcoming you again very soon. Sincerely, Thusitha General Manager

Relaxing stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Staff were polite and helpful . Hotel was clean. Restaurant provided a fantastic breakfast and our evening meal was great.

Dear Theresa H., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, as we look forward to hopefully welcoming you again. Sincerely, Thusitha General Manager

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Comfortable bed. Good food. The staff were very polite, helpful and efficient

Dear graham s., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thusitha General Manager

Good and not so good

Customer review rating 4.0/5

Ian B. Solo - Confirmed reviews ALL

Waited 15 mins to check in. Breakfast - hot options had dried out and no-one available to refresh food. Room very high standard and dinner food excellent

Dear Ian B., Thank you for taking the time to tell us about your experience at the Mercure Milton Keynes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thusitha General Manager

Convenient location for my needs

Customer review rating 3.5/5

C. Business - Confirmed reviews ALL

Great rooms, staff friendly and helpful. Evening meal OK but not to the standard I am use to. Also, there was the smell of people smoking in the corridor near my room.

Dear Mills C., Thank you for taking the time to tell us about your experience at the Mercure Milton Keynes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thusitha General Manager

Very impressed

TripAdvisor rating 5.0/5

Kelvin K TripAdvisor review

From walking through the door all of the staff are marvellous. The hotel is well furnished and everything works, although the TV is disappointing as there are only a few channels. Very clean environment and good parking. Adequate breakfast and a nice bar area.

Dear Kelvin, Thank you for your review. We're happy to hear you enjoyed the hotel and your stay. We are also happy to share that all our TVs will be upgraded in the coming weeks. The new features will include chromecast as well as fix the channels availability that some rooms have experienced. We very much hope to welcome you again to be able to showcase the new offering. Wishing you well in the meantime. MMK

Great stay

Customer review rating 5.0/5

Happy V. Families - Confirmed reviews ALL

Very good

Dear Mary R., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We very much look forward to welcoming you again and hope your next visit will be as pleasant as the previous one. Wishing you well in the meantime. Sincerely, Thusitha General Manager

Outstanding staff

TripAdvisor rating 5.0/5

nafonso2022 TripAdvisor review

Outstanding staff is the main reason for keeping us choosing this hotel. When you travel with babies and children, it makes all the difference when the staff can accommodate very specific and sometimes unexpected needs. A Big Thank You to all the staff, in particular Tracey, Natalie, Anna Maria and Teresa.

Thank you for your lovely review. We're delighted to hear you enjoy your stays with us and are grateful for your repeat visits. We very much agree, our staff are the heart of the hotel, and their desire to go above and beyond is at the core of our ethos as a company. We will be sure to pass on your lovely comments to the team. We look forward to hopefully welcoming you again and wish you and the family well in the meantime. MMK

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Staff/service- exceptional Food - exceptional Surroundings - lovely we were lucky enough to have a view of the golf course from our room. Room- good: light above bed was broken, toilet roll holder was broken and sofa bed and hallway were very dusting but apart from that the room was lovely just needs the broken things to be fixed. We will be coming back.

Dear Olivia J., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comments about the bedroom and are delighted to let you know that all Privilege Rooms are undergoing a renovation in the coming months. We very much hope to welcome you again to experience the new offerings, Thank you again for sharing your experience. We wish you well in the meantime. . Sincerely, Thusitha General Manager

Very nice hotel

Customer review rating 4.5/5

Samantha Friends - Confirmed reviews ALL

Hotel was easy to find, plenty of parking space, felt like it was new, lovely and clean and comfy rooms

Dear Samantha B., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We very much look forward to welcoming you again and we hope your next visit will be as pleasant as the previous one. Wishing you well in the meantime. Sincerely, Thusitha General Manager

Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Very nice hotel , friendly helpful reception staff. Clean, comfortable room . Very good breakfast buffet . Had an evening meal in the restaurant, food good but waiting staff need a little more training/supervision

Dear Julie m., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that your comments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We very much hope to welcome you again and wish you well in the meantime. Sincerely, Thusitha General Manager

Hotel and staff great food however was unbelievably poor not what i have come to expect from this hotel

Customer review rating 4.0/5

Bob Business - Confirmed reviews ALL

Booked as I have stayed many times before and have always been impressed with the service and staff etc but the food served for breakfast was just awful such a let down clear sign that overheads and quality have been cut here.

Dear Robert F., Thank you for taking the time to tell us about your experience at the Mercure Milton Keynes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thusitha General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby