Mercure Pattaya Ocean Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 278 reviews

Hotel extras

  • Ocean resort with mini water park, mini rock climbing & cave

  • 200 metres away from Pattaya beach

  • Walk to beach,Terminal 21 Pattaya, Art in Paradise

  • Pamper your kids everyday with MyKids package

  • Free flow & unique beverage experience with MyGlass Package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Pattaya Ocean Resort

463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung
20150 PATTAYA
Thailand

GPS:12.94721, 100.887436

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MOLTEN

Savour a variety of delicious Thai and international cuisine at the popular all day dining Molten Restaurant. Guests who want to dine in the privacy of their rooms can opt for the in-room dining option, which is also available all day.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 60 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  278 reviews

TripAdvisor Rating  4.0/5  903 reviews

Perfect on Mercure's Standard

TripAdvisor rating 5.0/5

d821yip Friends getaway - TripAdvisor review

I have been to Pattaya many times and this hotel is my only choice. Good location to go anywhere in town. Walking distance to the beach, shops, restaurants, and T21. Services are excellent and especially the concierge's team, you could always feel their welcome to all guests. The room is tidy and thanks for upgrading me to their suite I love this room the most. However, may I suggest you should have more vegetarian choices in the hotdish section at the breakfast. I honestly do have not much choice for my breakfast anyway. Besides, the wifi connect has to be improved. Other than that this hotel is good.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Excellent reception team, always friendly and helpful. Breakfast so far so good. Location is great. Room ok

Pet friendly free ticks and fleas.

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Overall service is ok. Bring my dog together. when i came back, it was found to be infested with ticks and fleas. I unsure whether my request for deep cleaning before arrival is reliable or not

NO WINE KEY

TripAdvisor rating 5.0/5

danielgN4841XP Solo travel - TripAdvisor review

ACCOR has really disappointed me. In China Sofitels have wine keys in the room. I can understand in Pattaya, there maybe lots of theft with so many guests. But it should not be an added cost of 600 Baht to have a wine key delivered to your room. I had to go down stairs to the bar to have my bottle opened. Very inconvenient for this type of price I am paying for a night. The grounds and pools are very nice!! The little things that Marriott does, make a difference!! In ASIA ACCOR seems to cut corners everywhere to squeeze a profit and sacrifice conveniences and hospitality as a result. I worked in the service industry in the United Sates. I understand the standards of service they should be UNIVERSAL. Accor Standards are lower in Asia for service. Next time its best to stay at very nice hostel and knowing what to expect and paying for is much better.

Pleasant enough.

TripAdvisor rating 3.0/5

tamlynr2014 Families - TripAdvisor review

We have been to so many hotels in pattaya but chose this one for the children, we were a family with an 11 and 4 year old. The children loved the slides,pool and the wall they were able to jump off, it was so much fun for the children, the pool area is quite shaded for me I do like the sun. There is a “kids club” but there was never anyone there in the whole time we were there other than kids put in there to run wild whilst their parents laid on the floor on their phones. The food we had was very hit and miss, the pizza was okay but the thai noodle meal I had was horrendous. Rooms are tiny,brilliant for a couple no good for a family. For what we paid for this hotel and what we got we would not return.

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Other web-users rate our hotel

  • 370 reviews 9.2/10 Location
  • 590 reviews 6.4/10 Room
  • 508 reviews 7.3/10 Service
  • 13 reviews 6.1/10 WiFi
  • 294 reviews 6.9/10 Cleanliness
  • 249 reviews 3.6/10 Comfort
  • 243 reviews 5.1/10 Breakfast
  • 124 reviews 4.8/10 Food

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