Hotel - Mercure Bergamo Aeroporto
Mercure Hotel Mercure Hotel

Mercure Bergamo Aeroporto

4.0/5 772 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • BGY ORIO AL SERIO-IL CARAVAGGIO (Paying)
    • LIN LINATE - MILANO (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 19:00-22:30
    • Opening hours : Week-end 12:00-14:30 19:00-22:00

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ABB SPA DALMINE0.5 km / 0.31 mi BREMBO SPA2 km / 1.24 mi KILOMETRO ROSSO2 km / 1.24 mi TENARIS DALMINE4 km / 2.49 mi
ARTONI TRASPORTI0 km / 0 mi FLUNCH ITALIA2 km / 1.24 mi SCHNEIDER ELECTIC3 km / 1.86 mi ZANETTI SPA1 km / 0.62 mi

Exhibition and convention centre

FIERA DI BERGAMO8.8 km / 5.47 mi

Your meetings and events

The room seats 80 people on comfortable armchairs. It is soundproofed and has all the necessary equipment for holding meetings. Various room formats are available (theater style, U-shape, classroom style).Room with a capacity of 18 people, ideal for small meetings. It is completely soundproofed and has a central table for working. The screen can be used to display projections via a PC or an overhead projector.

Mercure Bergamo Aeroporto Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ANDROMEDA 42 m2 2.7 m 0 0 20 0 0
PERSEO 85 m2 2.7 m 70 30 0 45 40
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our Standard Rooms have traditional decor with accessories in pastel shades. These rooms are in the building that was once the old farmhouse, which has now been restored.Our Superior Rooms have modern decor and a bathroom with a large shower and anti-fog mirrors. These rooms are in the newly constructed building and the doors and windows guarantee a high level of soundproofing from outside noise.

  • 82 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Pay per view channel(s)
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 1,823 reviews

Our guest reviews for
Mercure Bergamo Aeroporto

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 772 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 10/02/2020 Confirmed reviews ALL
« Deceiving name of the hotel »

The hotel has in its name "Aeroporto", which implies that it should be located closer to the airport than the city; however, the city of Bergamo is closer to the airport and has better transport connections. The shuttle is 20 Euro per every single course and it's a third-party service, but not of the hotel. Therefore, I would never use this hotel again and I would never recommend it to anyone. The hotel staff isn't trained to provide quality service and could be considered as unqualified. They told me that I made my reservation through an agency and it took them an hour and a half to find out that I booked the hotel through Accor's website directly... Bad experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Samat B., Thank you for taking the time to tell us about your experience at the Mercure Bergamo Aeroporto. I am really sorry that your experience did not meet your expectations.. The name of our Hotel was chosen 8 years ago - respecting the international guide rules - as there is one Mercure in the Bergamo downtown and ours is outside the city, 7,5 KM far from the airport. All the hotels in our neighbourhood have the same label. Within 10 km from the airport is normal all over the world to get the label "Airport hotel". This is not a "Deceiving name". The location is anyhow well described on all the booking sites. We have a shuttle of property but if it is not available at the time of booking, we use a partner which applies our same conditions. As there was another Guest on the same date with a name much similar to yours, there was a little misunderstanding and our Receptionist thought you was the other person which booked through an Agency. He anyhow gave you immediately the room key and he called you in the room soon after. He then sent you the receipt of your staying on the email address which you provided at check-in time. Hoping to have the possibility to host you again in the future Sincerely Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Rachel Families - 03/02/2020 Confirmed reviews ALL
« Nice rooms, good breakfast, efficient staff »

In all good experience although we had few problems. When we stayed with our son and girlfriend the room they received was unpleasantly smelly but it was changed w/o any discussion. The hot water in our room changed temperature from extremely hot to extremely cold which made the shower unpleasant. But we loved the hotel, the staff and the breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Rachel Y., We very much appreciate your comments regarding your stay at the Mercure Bergamo Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will take in due account all your considerations Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

M. T. S. B. Couples - 28/01/2020 Confirmed reviews ALL
« Very nice people »

It is a hotel a little remote and difficult to find but it is cozy. The only thing, that on Sunday could extend the breakfast time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Sanchez B., We very much appreciate your comments regarding your stay at the Mercure Bergamo Aeroporto. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Business - 22/01/2020 TripAdvisor review
« Nice hotel,pleasent stay »

Nice hotel,clean room,various choice of food and drinks for breakfast, parking area in front of the hotel,garage available The staff members are the real treasure of the hotel , addition value for the clients.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I thank you a lot for the time spent in reviewing our hotel. I am pleased you enjoyed your staying and appreciated the services made from our Team. Hoping to have the possibility to host you again in the future My best regards Antonio Manzerra

Piotr Families - 21/01/2020 Confirmed reviews ALL

It's called Bergamo Airport but it's not possible to eat reserved breakfast before 7 AM. They don't have any cold snack or breakfast pack for early check out. Really people travelling sometimes before 9 AM. Receptionist want to charge me again for prepiad stay. In spite of this it's good value for money hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for taking the time to tell us about your experience at the Mercure Bergamo Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Anonymous Business - 20/01/2020 Confirmed reviews ALL
« Pleasent stay »

Nice hotel,clean room,various choice for breakfast, parking area in front of the hotel,garage if needed.The hotel is situated close to the highway and Bergamo Airport.Compliments to all the staff members.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

I. G. Families - 29/12/2019 Confirmed reviews ALL

Minor issues with one of the rooms we used. The air conditioning seemed not to be working and the room was too hot - needed to keep the window open to get the temperature down. We had a second room and the system seemed to work well there. We did not call the staff as it was late and we were staying only for 1 night. In the same room the bathroom seemed to need some repairs - rather cosmetic, but still was leaving a bit doubtful impression... All was functioning, but pieaces from the shower were laying aside waiting to be installed, the shower head was almost broken, although functioning. Nevertheless - minor issues and due to the fact that we have used this hotel before - we knew that this is rather an exception, than being the norm there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ivaylo G., We very much appreciate your comments regarding your stay at the Mercure Bergamo Aeroporto. It is always a pleasure to receive your precious feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we do hope your next visit will be much pleasant than the previous one. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Inna Families - 12/12/2019 Confirmed reviews ALL
« Hotel quite used »

It was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Accor M. Families - 10/12/2019 Confirmed reviews ALL
« Pleasant one night stay »

Clean new hotel that offers shuttle transportation with extra charge that is reasonable for Italy. Recommend if flying from Bergamo with late arrival and/or early departure as shuttle service was very professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

James Business - 05/11/2019 Confirmed reviews ALL
« The bathroom had serious issues. »

I went to this hotel after a late flight arriving between Midnight and 1AM. The bathroom had serious issues. The toilet flush was not working and the sink water had no pressure at all (not enough flow to brush teeth or wash hands). The shower water once opened was of orange color for a good 2 minutes, then it become clear. I believe this was a old part of the hotel but I simply find unacceptable the fact that a room in this state was given to me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Thank you for taking the time to tell us about your experience at the Mercure Bergamo Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Andrew Families - 30/10/2019 Confirmed reviews ALL
« Not the first time in a hotel - very satisfied »

Good hotel. we got rather big room. On a Reception work nice guys. Was a bit slowly service in the restaurant, and conditions of the hotel should be a bit improved (we have been there 2 years ago and rooms, small facilites were much better- nothing sepcial). Was a pleasure to get 5 welcome dringks for me and my parents. It would be also very big plus point if hotel can arrange breakfast boxes for guests who check out very early.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Victoria Business - 28/10/2019 Confirmed reviews ALL
« Acceptable »

The staff was really nice. The clean in the bathroom was not the expected, when opening the toilet an strong bad smell was coming from there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at the Mercure Bergamo Aeroporto. I am very sorry about the reported problem. We will take in due account all your words. Thank you again for sharing your experience, and we hope to have the possibility to host you again in the near future. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Карев Н. Couples - 28/10/2019 Confirmed reviews ALL
« Nice stay »

Very nice and comfortable. Staff was friendly and helpful. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Dariusz Couples - 07/10/2019 Confirmed reviews ALL
« Short stay at airport »

Very nice, clean hotel. Parking place available and secure with closed gate during night. Due to short stay I didn’t have food experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., We very much appreciate your comments regarding your stay at the Mercure Bergamo Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Matekopio Solo - 24/09/2019 Confirmed reviews ALL
« Very convenient place to stay »

Fast, efficient and very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr w., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Anonymous Families - 23/09/2019 Confirmed reviews ALL
« Stay »

It was good, ratio of price and quality was reasonable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Anonymous Solo - 11/09/2019 Confirmed reviews ALL

The hotel it nice. The staff is very polite and patient. The room was very clean and really nite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Morten Couples - 23/08/2019 Confirmed reviews ALL
« Is NOT close to the airport. 15 minutes in taxi from airport »

Nice hotel. but not close to hotel, as expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for having reviewed our hotel. We are located at 7.5 km far from the airport and this is shown on the internet sites. Hoping to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Anonymous Business - 17/08/2019 Confirmed reviews ALL
« Nice hotel,a perfect "feel welcome experience" »

Nice and clean room ,perfect breakfast ,staff team - compliments

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

k1n3t1k Family - 14/08/2019 TripAdvisor review
« Good value for money »

All good, second stay there, need to reserve in advance dinner table; draft beer was not available for at least 24 hrs (very hot those days, needed beer). Breakfast so and so, good coffee, excellent dinner. All in all, I recommend this propriety.

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