Grand Mercure Bengaluru at Gopalan Mall

Customer review rating (ALL Rating) 4.6/5 325 reviews

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Grand Mercure Bengaluru at Gopalan Mall
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+ 20 Services

Hotel extras

  • Elegantly designed rooms starting from 37 sq.m. Feature wireless charging dock.

  • Features 1 Ballroom and 7 meeting rooms & can host 20 to 400 delegates

  • 29 apartment styled suites, with state of the art kitchenette and private terrace

  • 8 well equipped meeting spaces to host events for 20-400 guests

  • La Utsav - the all day dining restaurant features the a' la carte menu

Hotel location

Grand Mercure Bengaluru at Gopalan Mall

Opposite RMZ Infinity Techpark,
Swamy Vivekananda Road
560093 bengaluru
india

Tel: +9108068430000

Fax: (+91)08068430001

Check-in from 14h00

Check out up to 12h00

  • By plane

    BANGALORE INTL APT At 35km / 21 miles - Shuttle paying

  • By plane

    KEMPEGOWDA APT BLR At 35km / 21.75 miles - Shuttle paying

  • By helicopter

    HAL At 7km / 4.35 miles

  • By train

    KR PURAM At 2km / 1.24 miles

GPS:12.992607, 77.660589

Companies

  • ACCENTURE 6.0 km / 3.73 mi
  • ALSTOM 3.0 km / 1.86 mi
  • AMAZON 6.0 km / 3.73 mi
  • BOEING INDIA 0.5 km / 0.31 mi
  • COGNIZANT 2.5 km / 1.55 mi
  • EY 0.5 km / 0.31 mi
  • GOOGLE 0.5 km / 0.31 mi
  • HPE 3.0 km / 1.86 mi
  • HSBC 3.0 km / 1.86 mi
  • ORACLE 2.5 km / 1.55 mi
  • PWC 3.0 km / 1.86 mi
  • STATE STREET 0.5 km / 0.31 mi
  • TEXAS INSTRUMENTS 2.5 km / 1.55 mi
  • VOLVO 2.5 km / 1.55 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

La Utsav

La Utsav is a celebration of flavours featuring a great selection of local & global delicacies. The vibrant restaurant with large interactive kitchens serves a delectable a la carte menu during breakfast, lunch and dinner.

Your meetings and events

Room descriptions and layouts

8 

meeting rooms

From 1 to 300 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • Day light

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The hotel features 212 spacious rooms including 183 guest rooms and 29 one and two bedroom suites with complimentary WiFi, 49" TV, wireless charging docking station, tea/ coffee maker, mini bar and a multimedia hub.

Our guest reviews for
Grand Mercure Bengaluru at Gopalan Mall

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

325 reviews

TripAdvisor Rating 5.0/5

275 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

TripAdvisor rating 4.0/5

Harishpokuri 03/12/2021 TripAdvisor review

Had a wonderful stay in this property, But service in the restaurant is a bit lag. Pool is so small for such a property. Except this two everything was so good in my stay, specially its connected to the mall is a good thing.

Dear Mr. Pokuri, Thank you for taking the time to tell us about your experience at the Grand Mercure Bengaluru at Gopalan Mall. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards Sachin MAHESHWARY General Manager

Comfortable & Relaxing

Customer review rating 5.0/5

Mahesh G. Couples - 01/12/2021 Confirmed reviews ALL

Enjoyed staying. Great location, great connectivity, good food & most important courteous staff.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

Good stay. But room service not good .

Customer review rating 3.5/5

Anonymous Families - 01/12/2021 Confirmed reviews ALL

Room service is not good. No one responded after repeatedly calling housekeeping

Dear Mr. a., Thank you for taking the time to tell us about your experience at the Grand Mercure Bengaluru at Gopalan Mall. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Regards, Sachin MAHESHWARY General Manager

Wonderful

Customer review rating 5.0/5

N R. Business - 01/12/2021 Confirmed reviews ALL

Fantastic experience and excellent service. Polite and efficient staff. The food and amenities were great too. Had a great stay!

Dear Noyonika, We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

Awesome stay

Customer review rating 4.5/5

Akhilesh H. Business - 30/11/2021 Confirmed reviews ALL

It was good stay and enjoyed. Good service. Thank you

Dear Akhilesh, We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

Good stay

Customer review rating 4.5/5

Takehiro I. Solo - 29/11/2021 Confirmed reviews ALL

I stayed 1 and half month, during stay every staff help me all time. Especially Restaurant and housekeeping staffs are very good. When I request something, they did very quickly with smile. Very comfortable for me.

Dear Mr. I., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

Excellent

Customer review rating 5.0/5

Joel Families - 27/11/2021 Confirmed reviews ALL

It was an excellent stay will definitely come back. Please do help we s single bed next time rather than twin

Dear Mr. m., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

Well located

Customer review rating 4.0/5

Person Couples - 26/11/2021 Confirmed reviews ALL

Rooms where very nice and reasonably priced. Staff was attentive and friendly. the location close to everything.

Dear Mr. t., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

Excellent Stay!

Customer review rating 5.0/5

Rajarshi P. Families - 26/11/2021 Confirmed reviews ALL

Very well looked after. Special mention of Zibraan from front off, Prashant Tiwari of f&b, Arvind from reception, Yadav from engg ,Renji from restaurant and special shout out to Sachin Maheshwary for the overall beautiful experience.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

Comfortable stay

Customer review rating 4.5/5

R. Business - 22/11/2021 Confirmed reviews ALL

Good

Dear R., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

very good

Customer review rating 5.0/5

Suresh P. Business - 22/11/2021 Confirmed reviews ALL

very nice

Dear Mr. P., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

Great stay

TripAdvisor rating 5.0/5

mandeepmsm 20/11/2021 TripAdvisor review

Had a great time at this property. It's fresh and very well maintained. Staff is very polite and helpful too. Had such a good time that we ended up extending our stay. Would love to go back and enjoy the hospitality again.

Dear Mandeepmsm, Thank you for taking the time to share your review on TripAdvisor. We are equally happy to know that you left with a positive impression of the hotel and our hospitality. I am also happy to know that you were impressed with the care that my terrific team members demonstrated, such encouragement will mean a lot to them. I look forward to welcoming you back. Warm regards, Sachin MAHESHWARY General Manager

Excellent Stay

Customer review rating 5.0/5

Sushil K. Families - 17/11/2021 Confirmed reviews ALL

This Hotel is one of the finest Hotel in Bangalore, It's ultimate Luxury Hotel with world class Hospitality, Rooms are too good and specius. Loved the stay

Dear Mr. K., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

Great stay

Customer review rating 5.0/5

Nirali N. Families - 17/11/2021 Confirmed reviews ALL

We had a wonderful stay of 5 days at Grand Mercure. The breakfast was lovely nd elaborate. Their service was very good and the hotel is definitely luxury at the best price nd very well do e.

Dear Ms. N., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

Location and ambience is superb

Customer review rating 4.5/5

Purvi R. Couples - 17/11/2021 Confirmed reviews ALL

The staff is very helpful and courteous

Dear Ms. R., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Sachin MAHESHWARY General Manager

Excellent Stay

TripAdvisor rating 5.0/5

Pandiarajan2021 Business - 25/08/2021 TripAdvisor review

Great Ambience, Awesome Food and Wonderful staff. The service of the staff is so good and more helpful from the time of check in till check out. It becomes one of my favourite places to stay from now on.

Dear Mr. Pandiarajan, We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Sachin MAHESHWARY General Manager

Grand Mercure Bengaluru at Gopalan Mall - Awesome

TripAdvisor rating 5.0/5

rajind7574 21/07/2021 TripAdvisor review

A Perfect family place to stay in a word. This hotel within Gopalan Signature mall, offers one of the biggest rooms in Bangalore at least. Stayed couple of times in the 1 bed room suite which has a huge terrace (not balcony). The best part is, there is very high in hygiene and had maintained their property quite good which is very much a YES for me during this covid crisis. The food is good with some specific items are exceptional. My family with 2 kids enjoyed the stay here and I would always come back here should I visit Bangalore. The staffs had the best attitude starting from the front desk (Ajay, Vijay, Pratiksha) to the restaurants. One of the best check in and check out I had seen in the recent times. After a long time I had seen a hotel where all the staffs were smiling and greeting a quest regardless of the 1000 requests and enquiries I had during my long stay. And there was this Mr.Prahanth, the Security Head I believe. Cool chap, who spend hours together playing snooker with me (not much guests ..lol) and even helped getting my family to the hotel when we were stuck in the rain. Lastly, the guy who made all this happen. The hotel manager Zeebran. He literally persuaded me 😊 in to staying in this hotel when i had just made an enquiry call. A friendly guy who doesn’t mind spending his time chatting and he made sure my requests were attended too. Though not much of the facilities were open due to the current pandemic, he tried his best to give us the space and allowed us use some of the recreation areas. He even went to extend of opening up a restaurant to just allow the in room guests to have breakfast instead of in room dining. I literally needed that after being tired of the in room dining. I liked the way he treated us during our stay and was there to send me off at the end of the stay. Look for this guy should you need anything, he doesn’t show the manager attitude and is quite cool!

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Sachin MAHESHWARY General Manager

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