Hotel - Mercure Darlington Kings Hotel
Mercure Hotel Mercure Hotel

Mercure Darlington Kings Hotel

4.0/5 986 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • TEES VALLEY AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AMEC2 km / 1.24 mi CUMMINS1 km / 0.62 mi HERTEL19 km / 11.81 mi HMRC13 km / 8.08 mi KROMEK11 km / 6.84 mi NORTHGATE PLC1 km / 0.62 mi SAKS1 km / 0.62 mi VIRGIN MEDIA13 km / 8.08 mi
CAP GEMINI12 km / 7.46 mi DUPONT2 km / 1.24 mi HITACHI5 km / 3.11 mi JOHNSON MATHEY12 km / 7.46 mi NIFCO13 km / 8.08 mi RFMD FILTRONIC5 km / 3.11 mi TEESSIDE UNI1 km / 0.62 mi

Your meetings and events

Mercure Darlington Kings Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
THE STEPHENSON 27 m2 2 m 24 14 16 10 16
THE LOCOMOTION 34 m2 2 m 30 20 24 18 20
THE PULLMAN 60 m2 3 m 50 26 36 24 36
KINGS BALLROOM 310 m2 4 m 300 60 80 120 220
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 83 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.2/5 ALL Rating 951 reviews

Our guest reviews for
Mercure Darlington Kings Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 986 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
C G. Solo - 11/02/2020 Confirmed reviews ALL
« Dissapointed »

Very impersonal check in... old sash windows that banged and howled in the winds... bathroom needed attention toilet and toilet roll holder Coming off the wall... very discurtius breakfast greeter..i did not eat breakfast at the hotel....plus side...friendly bar staff and cleaners and the baggage storage facility..

Our hotel has responded to the review
Our hotel has responded to the review

Dear peter james G., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we disappointed and the bathroom maintenance will be addressed; our F&B Manager will also investigate with his breakfast team. On a more positive note, thank you for the kind words on our bar and housekeeping teams. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Ian Couples - 11/02/2020 Confirmed reviews ALL
« Good stay »

Nice and clean . Breakfast was really good

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} R., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. We value our guests' experience and use as an opportunity to develop our consistency and standards. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and shared with our team.. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Anonymous Business - 10/02/2020 Confirmed reviews ALL
« Good location, no prblems »

MY stay was only overnight on a relatively quiet night for the hotel. I had no problems at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric C., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Eugenio A. Business - 10/02/2020 Confirmed reviews ALL
« Well located »

Excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eugenio A., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Mr. S. Business - 09/02/2020 Confirmed reviews ALL
« Good hotel. Friendly staff »

Nice comfortable room. Lighting could have been better. Excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grahame S., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Paul Business - 09/02/2020 Confirmed reviews ALL
« Good for the price paid. »

Hotel is located close to where I needed to be and good for a business stay. Room was clean and had everything I needed. I was located on the 4th floor so two lifts and lone long corridors to get there was unusual. Staff were efficient but without warmth. Breakfast was pretty standard but not great. Service was a bit random. Coffee terrible. Car park is convenient (underground) if quite small. Staircase from the parking to the hotel could be very tricky for the less abled and/or those with any significant luggage. Considering the price I paid, it was reasonable value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles Paul L., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. We value our guests' experience and use as an opportunity to develop our consistency and standards. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and shared with our team.. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Margaret J. Friends - 09/02/2020 Confirmed reviews ALL
« Central location, good value. »

Good size bedroom, comfortable bed, friendly reception staff, very welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret J., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. We value our guests' experience and use as an opportunity to develop our consistency and standards. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and shared with our team. We are sorry to note that breakfast was not to your satisfaction, sincere apologies. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

A H. Couples - 07/02/2020 Confirmed reviews ALL
« perfect location »

theatre break room lovely and comfortable.Perfect location for shops restaurants and theatre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan H., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel for your theatre break. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Lynn B. Families - 04/02/2020 Confirmed reviews ALL
« Excellent Location »

Really enjoyed my stay with free carparking Only one little naaggly only two tea bags in room needed to ask for more ,but was replaced right away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynn B., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Pleased to read you received extra tea bags on request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Mike Business - 30/01/2020 Confirmed reviews ALL
« Okay »

Handy location, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael D., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. We value our guests' experience and use as an opportunity to develop our consistency and standards. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and shared with our team; we wish to apologise for the breakfast service being slower than anticipated. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Mrs M. Business - 27/01/2020 Confirmed reviews ALL
« good stay overall »

Nice spacious rooms. Flean and tidy. Fomfortable sleep but noisy as room onlooking shops in town centre,early morning deliveries woke me regular . Good selection of breakfast on menu . Food nice and nice friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura M., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. We value our guests' experience and use as an opportunity to develop our consistency and standards. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and shared with our team.. We are sorry that our central location and associated noise impacted your experience negatively. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

James Business - 25/01/2020 Confirmed reviews ALL
« Dated rooms and bathrooms, can hear everything from the corridors »

Room was small, temperature hard to get right, shabby bathroom, terrible shower. Door so thin I could hear everyone in the corridor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas S., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we disappointed and are investigating to take the appropriate measures where possible to address the points raised and prevent a future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Robert F. Business - 23/01/2020 Confirmed reviews ALL
« Good location »

Comfy and clean rooms, pleasant staff, would avoid the kings grill, evening meal very very poor, chosen wine not drinkable, might you choice of wine was so limited, they do not offer a wine menu,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Keith F., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. We value our guests' experience and use as an opportunity to develop our consistency and standards. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and shared with our team. We are currently revamping dinner service with new menus currently being written with a view to launching in February. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

graemek227059 22/01/2020 TripAdvisor review
« Great comfortable friendly stay »

This is the third time we have stayed here and will definitely be back. The staff are professional while still being friendly and helpful, the rooms are immaculate and very comfortable. And breakfast has a wide variety of fresh good quality products

Our hotel has responded to the review
Our hotel has responded to the review

Dear graemek227059, thank you for returning and we very much appreciate your comments regarding your most recent stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will again be as pleasant as the previous one. Kind regards Gordon Stewart

Denise K. Couples - 21/01/2020 Confirmed reviews ALL
« Comfortable friendly service »

This is thee third time wee have stayed here and would definitely be return, staff are helpful and friendly, rooms are bright and comfortable and breakfast has a good selection of good quality produce and all of of these services come at a reasonable price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise K., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Roger Couples - 21/01/2020 Confirmed reviews ALL
« Convenient and friendly »

The hotel is handily situated in the centre of town. The rooms were comfortable and the staff gave us a really warm welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger H., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Jon Couples - 20/01/2020 Confirmed reviews ALL
« All fine apart from a couple of things »

It was ok. For us, we found the shower very impractical - it had a real wow factor when we walked into the room, but the taps being at the far end of it made no sense and it wasn’t very practical. We also found an empty Pringles tube under the bed from previous guests. That said, the bed was comfortable and the rest of the room met our requirements. Parking was a bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jon P., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. We value our guests' experience and use as an opportunity to develop our consistency and standards. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and shared with our team.. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

John A. Friends - 19/01/2020 Confirmed reviews ALL
« Service and breakfast in particular very good and overall exvellent value »

See above - just one night, so limited demand on services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear john a., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. We value our guests' experience and use as an opportunity to develop our consistency and standards. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and shared with our team.. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Ag A. M. P. Couples - 13/01/2020 Confirmed reviews ALL
« One night stay for a theatre break »

Good welcome and check in, nice card and proseco in room, our wedding anniversary, good breakfast, very clean. Will be back in April for another theatre break

Our hotel has responded to the review
Our hotel has responded to the review

Dear A.G P., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. Thank you for choosing our hotel for your anniversary! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

Mr K. C. Couples - 12/01/2020 Confirmed reviews ALL
« Disappointing »

We have stayed at this hotel on a previous occasion and loved it, hence the return. Lovely hotel, friendly staff , nice food and great location. However on this stay we were in room 403 which we feel was once used as a storage cupboard. It was tiny, we felt as if we were staying in a box and it didn't help that it backed onto the lift. Very little sleep! So on this occasion very disappointing. We had already booked another weekend for 13th March. We are so hoping that we have a better stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear kevin C., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. We value our guests' experience and use as an opportunity to develop our consistency and standards. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and shared with our team.. We appreciate your sharing your feedback, and it is our focus to ensure your return in March secures a restoration of your faith through listening to your valued feedback and allocating a room to your expectations. Yours Sincerely, Best Regards, Gordon Stewart General Manager I Mercure Darlington Kings Hotel I Priestgate, Darlington I DL1 1NW

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