Hotel - Pullman São Paulo Guarulhos Airport
Pullman Hotel Pullman Hotel

Pullman São Paulo Guarulhos Airport Hotel

4.0/5 1,435 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • GUARULHOS
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Outdoor playground for children
  • Basketball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 23 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

ANHEMBI25 km / 15.53 mi

Your meetings and events

Our meeting rooms with natural light can each accommodate 50 people. The banqueting facilities can accommodate up to 180 people and the convention center up to 650 people. The events manager will help you to plan your meetings.

Pullman São Paulo Guarulhos Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Yoga Station 18 m2 3 m 0 0 0 0 0
Balance Room 28 m2 3 m 0 0 9 0 0
Connection #2 28 m2 2 m 0 0 10 0 0
Connection #3 28 m2 2 m 0 0 10 0 0
Connection #4 28 m2 2 m 0 0 10 0 0
Play Room 28 m2 3 m 0 0 10 0 0
Unplugged Room 28 m2 2 m 0 0 10 0 0
Connection #1 28 m2 2 m 0 0 10 0 0
Chillout Space 48 m2 2 m 0 0 8 0 0
Work Room 56 m2 3 m 50 20 20 27 40
Cosmopolitan II 104 m2 5 m 110 33 30 45 80
Cosmopolitan III 104 m2 5 m 110 33 30 45 80
Cosmopolitan I 130 m2 5 m 160 33 40 60 90
Aquarium 134 m2 2 m 0 0 0 0 70
Cosmopolitan IV 135 m2 5 m 160 45 50 72 90
Deck Aquarium 158 m2 2 m 0 0 0 0 90
Cosmopolitan II + III 208 m2 5 m 240 62 60 100 150
Foyer 221 m2 0 m 0 0 0 0 0
Cosmopolitan I + II 234 m2 5 m 250 70 60 110 160
Cosmopolitan III + IV 239 m2 5 m 250 70 60 110 160
Cosmopolitan I + II + III 338 m2 5 m 450 80 70 110 280
Cosmopolitan II + III + IV 343 m2 5 m 450 80 0 110 290
Cosmopolitan I + II + III + IV 473 m2 5 m 650 0 0 260 440
    • Videoconferencing
    • Soundproof areas for greater confort
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Comfortable, fully equipped apartments with modern decor, bathroom with shower, cable TV, telephone, air conditioning, alarm clock, minibar, safe and high-speed Internet.

  • 385 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box
    • Telephone
    • WIFI in your room
    • Wide working desk
    • Telephone in bathroom
    • Baby bed
    • Automatic temperature control
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 6,542 reviews

Our guest reviews for
Pullman São Paulo Guarulhos Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,435 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Esteban P. Business - 11/02/2020 Confirmed reviews ALL
« Good experience »

It is a very recommendable hotel for people who need to stay close to the airport. Great service, good quality, excelent breakfast and good spaces for doing some sport (Swimming, tennis, basketball).

Our hotel has responded to the review
Our hotel has responded to the review

Esteban, Pullman is glad that you could exercise and enjoyed the hotel facilities before your flight. Thank you for your comments and your compliment on the bar staff. The team hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Zoltan G. Business - 10/02/2020 Confirmed reviews ALL
« Good quality »

Everything went well, there was not any issues. Except I am still waiting for the invoice....

Our hotel has responded to the review
Our hotel has responded to the review

Zoltan, Thank you for your feedback. It was a pleasure to welcome, it's always a pleasure to welcome people from your company. The team is sorry about the invoice. The financial department is sending it soon. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Jordan.c.t. Business - 10/02/2020 Confirmed reviews ALL
« Smashing experience »

You'll made me feel like royalty, literally

Our hotel has responded to the review
Our hotel has responded to the review

Jordan, It was totally gratifying to hear that you felt special. The team is happy that you were happy. Thank you very much for sharing your feelings. The barman and the whole Pullman team hope you can come back soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Stephen L. Couples - 10/02/2020 Confirmed reviews ALL
« Very convenient »

We stayed one night arriving at about 9.00pm and had to leave at 6.30am the following day.

Our hotel has responded to the review
Our hotel has responded to the review

Stephen, Thank you for your feedback. The team is glad that Pullman was suitable for your short layover. Pullman hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Dennis Business - 07/02/2020 Confirmed reviews ALL
« Well located to the airport »

easy to check in and out. great dinner buffet. just a very comfortable hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dennis, Thank you for your compliments on check-in/check-out and dinner buffet. Pullman is happy when guests are happy. The team hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Mukondi Business - 07/02/2020 Confirmed reviews ALL

I think apart from things sold in the room there should at least free water, tea and coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Mukondi, Thank you for taking your time to respond the survey. The team is glad that your overall satisfaction was positive. Pullman does offer complementary water and coffee. So the Housekeeper is going to investigate why it missed on your stay. The team is sorry for that. Pullman hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Mike H. Business - 06/02/2020 Confirmed reviews ALL
« Brief stop »

Close to the airport for a meeting. Meeting room was small and air con didn’t work.

Our hotel has responded to the review
Our hotel has responded to the review

Mr. Mike, Thank you for sharing your impressions. The team is sorry that you experience didn't meet your expectations. The Events team identified the meeting room you used and the hotel will offer different options on the next opportunity, as it has other sort of rooms, with bigger size. There is no excuses for don't asking the member number. It's an important standard and the reception team is going to be reoriented. The hotel is very sorry for this and will certainly give you a very good room upgrade on your next time. Once again, thank you for helping the Management on improving the services. Pullman will be working to enhance you next experiences. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Anonymous Business - 03/02/2020 Confirmed reviews ALL
« Very comfortable »

Very relaxing. I wish I'd had more time to enjoy the facilities including the exec lounge and pool

Our hotel has responded to the review
Our hotel has responded to the review

Mr T., Thank you for your feedback. The team is glad to hear that you enjoyed a relaxing experience. You mentioned that you needed to wait for the shuttle bus. Could you give more details about this moment? Where were you waiting for the shuttle? Do you remember the time you reached the stop and how long the bus took to arrive? Once again, thank you for your contribution. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Anonymous Business - 03/02/2020 Confirmed reviews ALL
« Well located close to airport, quiet and room to walk in the grounds. »

Generally good except: Gym is very poorly equipped. Breakfast disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Mr. J., Thank you for giving your opinion. The hotel is attentive to guests needs and expectations. Which equipment did you miss at the gym? And do you have suggestions on the breakfast selection? How can it be improved? The Management will be waiting for your response. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Anonymous Business - 02/02/2020 Confirmed reviews ALL

The room was tired and poor lighting. The pedestal lamp in the corner didn’t work. A PowerPoint near the bed was out of the wall socket which made it dangerous to use. It was weird having a camp stretcher bed in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Simone, Thank you for sharing your comments. The hotel is sorry that the room experience didn't meet your expectations. The Management is going to investigate those maintenance issues and the extra bed in your room, which is uncommon and out of standards. A feedback will be given to you about it. Once again, thank you for helping the hotel improving its services. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Gary O. Business - 29/01/2020 Confirmed reviews ALL
« Alway an enjoyable stay »

I am never disappointed with my stays at this hotel, its location to GRU, the friendly staff, the much improved BASE restaurant and the facilities always make for an enjoyable stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Gary, Thank you very much for your kind comments on Pullman and Base. The team is glad to hear that you always get satisfied. See you later today! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Matt K. Business - 27/01/2020 Confirmed reviews ALL
« Great Experience »

My experience did not disappoint in any way this time - had a great stay

Our hotel has responded to the review
Our hotel has responded to the review

Matt, Thank you for taking your time to give your feedback. The team is glad to hear that your expectations were met this time. Pullman hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Dp Business - 27/01/2020 Confirmed reviews ALL
« Good stay, convenient location »

Very good stay a hotel, staff is quite nice, and hotel is at very convenient location. Getting there is not that straight forward, so a description in the hotel page would help A LOT. Especially indicating the frequencies of the shuttle bus (in the airport terminal)

Our hotel has responded to the review
Our hotel has responded to the review

Daniel, Thank you for taking your time to share your impressions. Your suggestions on the hotel website, the breakfast selection, and the bar-cashiers communication are going to be considered by the Management. Pullman thanks you for helping by showing some improvements opportunities. The team hopes you can come back soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Anonymous Couples - 25/01/2020 Confirmed reviews ALL
« convenient location for a daystop »

nice, spacious rooms and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Andres, Thank you for your compliments on location, rooms, and staff. It was gratifying to know about your satisfaction. Pullman hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Guido Families - 21/01/2020 Confirmed reviews ALL
« very friendly staff, easy airport access, modern facilities »

i always use the day use or the relax day options in my commutes to/from guarulhos.

Our hotel has responded to the review
Our hotel has responded to the review

Guido, Thank you very much for sharing your Pullman experience. The team is glad to hear that the facilities were suitable for your needs. Priscila Fukuda was the receptionist that checked you in. Pullman hopes you can visit the hotel again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Caio R. Solo - 21/01/2020 Confirmed reviews ALL
« The room was in a terrible state (e.g. stains on the flor and walls, fridge did not work, etc). »

The room was in the terrible state as mentioned previously. The rest of the hotel and the staff was great.

Our hotel has responded to the review
Our hotel has responded to the review

Caio, Thank you for sharing your impressions. The hotel is sorry that the room didn't meet your expectations. The rooms were partially refurbished on last two years and soon all of them will be. The team hopes you had a good flight back after that unforeseen situation with the aircraft. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Carlos D. Families - 21/01/2020 Confirmed reviews ALL
« Excellent service and location for the overnight stay in Guarulhos »

No problems. Nice staff.

Our hotel has responded to the review
Our hotel has responded to the review

Carlos, Thank you for sharing your experience and for your compliment on the staff. Pullman is glad to know about your satisfaction. But Pullman also saw that you didn't like the booking experience. Did you get any issue during making the reservation? Would you share your comments with the Management? Once again, thank you for your feedback. Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Kalin N. Couples - 20/01/2020 Confirmed reviews ALL
« Great place. »

Extremely great facilities, good location, and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Kalin, Thank you very much for your compliments on Pullman facilities, location, and staff. The team is glad that you enjoyed a pleasant experience. Pullman hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Costa P. Families - 19/01/2020 Confirmed reviews ALL
« Comfort, great staff and overall great experience »

Met all my high exepctations. The hotel is close to the airport, architecture and design are great, the staff is efficient and friendly. The room was clean and well taken care of.

Our hotel has responded to the review
Our hotel has responded to the review

Rodolfo, It was gratifying to hear that all your expectations were met and you felt well taken care. Thank you very much for sharing your experience. Pullman hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

James O. Families - 17/01/2020 Confirmed reviews ALL
« Great service in classy surroundings »

Made to feel very special, staff were outstanding. Nice touches in the room for my dinosaur loving son. Stayed at many hotels all over the world this was up with the best.

Our hotel has responded to the review
Our hotel has responded to the review

Mr. O., It was totally gratifying to hear that you and your son felt well taken care by the team. It was a pleasure to welcome you. Thank you for sharing your kind words. Pullman hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

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