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Pullman São Paulo Guarulhos Airport Hotel 5 stars

Customer review rating 4.5/5 7,475 reviews

ALLSAFE approved hotel

Pullman São Paulo Guarulhos Airport
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+ 17 Services

Hotel extras

  • Hotel with pool, gym and Shishindo Spa

  • New and modern event room for 650 people

  • Use of exclusive round-trip transfer to Guarulhos Airport

  • No charge for children aged 11 or under staying with their parents

  • The hotel offers various multi-sport activities to guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • GUARULHOS
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Basketball facilities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 23 Meeting room(s)
  • Congresses/conventions
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman São Paulo Guarulhos Airport

Rod Helio Smidt S/N
Acesso Base Aerea Cumbica
07190 100 guarulhos
brazil

Tel: +551121245800

Fax: (+55)11/21245801

Check-in from 15h00

Check out up to 12h00

  • By plane

    GUARULHOS At 6.5km / 4.04 miles - Shuttle free

  • By car

    RODOVIA AYRTON SENNA At 1km / 0 miles

  • By car

    RODOVIA DUTRA At 1km / 0 miles

GPS :-23.449635, -46.489227

Congress centre

  • ANHEMBI 25.0 km / 15.53 mi

Your meetings and events

Our meeting rooms with natural light can each accommodate 50 people. The banqueting facilities can accommodate up to 180 people and the convention center up to 650 people. The events manager will help you to plan your meetings.

Room descriptions and layouts

23 

meeting rooms

From 1 to 650 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Soundproof areas for greater confort

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Comfortable, fully equipped apartments with modern decor, bathroom with shower, cable TV, telephone, air conditioning, alarm clock, minibar, safe and high-speed Internet.

Our restaurants and bars

BASE STEAKHOUSE

Type of cuisine: International

The Base Steakhouse offers a new, casual concept for private dinners or meetings between friends. Open for breakfast, lunch and dinner, it offers menus based on contemporary cuisine and is an excellent place to meet for happy hour.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

BASE BAR

The Base Bar is a great meeting point for happy hour in the area and for those looking for musical performances to liven up their night.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
Pullman São Paulo Guarulhos Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,475 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,544 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Amazing stay

Customer review rating 4.5/5

Anonymous Families - 25/07/2021 Confirmed reviews ALL

My husband and I stayed at this hotel 1 night with my dog and we felt so welcomed!! All staffs talked to my dog nicely and all pet items such as bed, pee pads, food pots etc were all ready in the room!

Kanae, Thank you for choosing Pullman and for sharing your comments. The team is glad to learn that you and you best best friend felt welcome. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

No Receipt

Customer review rating 2.0/5

Yb Business - 21/07/2021 Confirmed reviews ALL

One week later and I still have not received the receipt.

Sr. Yugues, Obrigado por compartilhar seus comentários. O hotel lamenta por sua insatisfação em relação ao tempo para recebimento da nota fiscal. As notas fiscais são produzidas pelo município e, após serem processadas no sistema, links são automaticamente enviados para os e-mails registrados. Nossa equipe o enviará uma cópia já anexada em e-mail. Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Nice Hotel and Well Equipped Room for Business Travel

Customer review rating 5.0/5

Mike W. F. U. Business - 19/07/2021 Confirmed reviews ALL

I only stayed for about 20 hours between flights. It was very helpful to be able to pay 50% extra for late afternoon check out. Breakfast was very good and the desk area of my room was perfect with the various electrical points in clear site and reach.

Mike, Thank you for sharing your Pullman experience. The team is glad to lean that you could recharged your batteries here. Your comment on electrical points was very interesting, as hotels forget this important detail frequently. But the hotel is sorry about the waiting time at check-in. The reception manager was notified about the number of employees at that time to investigate what happened and act due to avoiding recurrences. Pullman hopes to welcome you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Super nice Staff

Customer review rating 4.5/5

Viktoria Business - 18/07/2021 Confirmed reviews ALL

Staff is always super friendly and helpful, the rooms a nice an clean, very good breakfast

Viktoria, Thank you for sharing your comments. It was great to learn that you always feel well taken care by the team with your crew. It's always a pleasure to welcome you. Pullman will be waiting for your next visit! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Very good located

Customer review rating 5.0/5

Cleidison A. Solo - 13/07/2021 Confirmed reviews ALL

was my first time that I stayed on this hotel, super recommend for everyone.

Cleidison, Thank you for sharing your impressions and for recommending Pullman. It was a pleasure to welcome you. Pullman hopes this was just the first of many visit from you! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Well located, great service, attention to detail on pet stay was my favorite aspect of this visit.

Customer review rating 4.0/5

Leticia F. Families - 08/07/2021 Confirmed reviews ALL

The care to my cat was the highlight of my stay. I was very disappointed at the parking service. The hotel offers free parking and I didn't have a car when I checked in. When I was picked up by my brother the door man wouldn't allow him to park for 10 minutes to go up to the room with me, even though I had a free parking spot.

Leticia, Thank you for sharing your comments with us. The team is glad to learn that you felt welcome with your best pet friend at the hotel. We are sorry that your expectations on parking service were not met. The parking service is provided by a third party and it's true that guests have free parking when they come by car. Visitors, on the other side, are charged. The rules are imposed by the other company. The team hopes to welcome you again soon. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Nice well located for airport travel.

Customer review rating 4.5/5

Jeff H. P. Solo - 06/07/2021 Confirmed reviews ALL

Overall was great. Only issue was the coffee maker in room was non functional. Otherwise was a great stay.

Jeff, Thank you for sharing your Pullman experience and for making part of ALL. Pullman is glad to learn that your overall experience was positive. The team is sorry about the coffee machine issue. The Housekeeping was informed about this and is going to act, so they can prevent from recurrences. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Well located and friendly staff.

Customer review rating 4.0/5

Anonymous Couples - 05/07/2021 Confirmed reviews ALL

Just had a brief one night stay for my wife to catch a late flight back to the USA.

Marvin, Thank you for choosing the hotel on your way back to USA. The team realized that you gave a lower score to breakfast. If you have the time, would you give more details about your impressions, please? And would you like to share some suggestions with the Management? Thank you very much for your time. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good stay

Customer review rating 5.0/5

Piotr Business - 21/06/2021 Confirmed reviews ALL

well located nearby GRU airport hotel, comfortable rooms, very friendly and helphull staff, good restarurance, free shuttle bus,

Piotr, Thank you for sharing your Pullman experience. It was great to learn that you enjoyed shuttle, room, restaurant, service, and felt safe. Pullman hopes you come back every time you stop at GRU! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Friendly staff and comfortable room

Customer review rating 4.5/5

Th… Families - 21/06/2021 Confirmed reviews ALL

We spent a night at the hotel just to wait for another flight. The staff couldn't have been more friendly and supportive. The hotel is well located and the room was amazing. We strong recommend it.

Thiago, É gratificante saber que sua experiência Pullman durante seu layover em GRU foi plenamente satisfatória. Obrigado pelos calororsos elogios e por recomendar o hotel. A equipe espera por mais visitas suas! Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good stay

Customer review rating 4.0/5

Peter Couples - 18/06/2021 Confirmed reviews ALL

Staff very friendly but F&B quality could be better in restaurant and pool area

Peter, Thank you for taking your time to share your comments. The team is glad to hear that you enjoyed a good stay. But is sorry that the quality of foods and beverages didn't meet your expectations. Would you share more details of your impressions? And would you like to give the hotel some suggestions? Once again, thank you for your contribution. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Amazing place to stay!

Customer review rating 5.0/5

Wilmenia S. Families - 10/06/2021 Confirmed reviews ALL

My experience with the Pulmann Guarulhos was excellent. The hotel has a good location, it is pleasant, well decorated, the room very comfortable. My pet was also very comfortable as he had everything arranged for him. All of the staff are kind, know how to please the customer, are efficient and proactive. I travel a lot and honestly it has been years since I stayed in a hotel where I have no criticism to make. Just compliments. Congratulations!!

Dear Wilmenia Thank your kind comments on food, decoration and staff friendliness. The team is glad that you enjoyed the experience, and We'd like to tell you that We really love pets. The Pullman hopes to welcome you again soon. Best regards, Rodrigo Neri (Welcome Desk Manager)
Customer review rating 5.0/5

Thiago Couples - 08/06/2021 Confirmed reviews ALL

Wonderful!

Olá Thiago, Obrigado por ter compartilhado sua experiência conosco. Nossa equipe encontrou em contato com você para solucionar a questão da instabilidade do programa ALL. Já programamos a devolução do valor pago em pontos. Espero que tenhamos ajudado com essa questão, e estarei à sua disposição. Até breve! Cordialmente, Rodrigo Neri (Gerente de Welcome Desk)

High standard and conveniently located...

TripAdvisor rating 5.0/5

jnha Business - 12/01/2021 TripAdvisor review

Very close to the São Paulo Int'l Airport (8 min drive), it is very convenient for those who want to catch a very early flight or need to have a good rest upon arrival from a long-haul trip. Friendly and efficient service from check-in up to check-out. Excellent accomodations with very comfortable beds. In one word: excellent!

Dear Guest, Thank you for rating and recommending Pullman. The team is glad to hear that all your needs were met. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero (Customer Experience)

Excellent hotel

TripAdvisor rating 5.0/5

cmdeoliveira Family - 29/12/2020 TripAdvisor review

My stay at Pullman’s was very good as usual. From the check-in to the check-out, my experience was excellent! I am a regular customer and I always recommend Pullman São Paulo Guarulhos Airport. The restaurant is very good!

Dear Guest, Thank you for choosing and recommending Pullman. The team is glad when guests are glad. Pullman wishes you all the best for 2021. And see you next time! Best regards, Guilherme Conigiero (Customer Experience)

Always a pleasure staying at this hotel

TripAdvisor rating 5.0/5

921rit Couples - 08/01/2020 TripAdvisor review

I always stay overnight here when arriving/leaving Brazil. One of the best Pullman hotels I've stayed at worldwide. The staff is extremely friendly and helpfull, with great attention to detail. The rooms are modern, well equipped and clean. The breakfast selection is great with a chef preparing fresh dishes to order of you wish. Hotel looks great overall, executive facilities are great and the free shuttle bus to the airport terminal is a plus. Can fully recommend.

Ri, Thank you for taking your time to tell about Pullman facilities. It was gratifying to hear that this property was one of the best Pullman's you've ever visited. The team is always prepared to welcome you again. See you next time! Feel Welcome. Guilherme Conigiero (Customer Experience)

Guarulhos stop-over

TripAdvisor rating 5.0/5

Q472ANmartins Business - 18/12/2019 TripAdvisor review

Good hotel with cool vibe. Good sized and well-equipped room. Pool area with food and beverage was a bonus for his kind of hotel. The reception was under-staffed when we arrived with only one receptionist dealing with multiple guests, so there was a short wait to check-in.

Martin, Thank you for sharing your experience. The team is glad that you had a relaxing time. Your observation was transmitted to the Reception Manager, so he can act. Pullman hopes you can come back soon. Feel Welcome. Guilherme Conigiero (Customer Experience)

Great Hotel

TripAdvisor rating 5.0/5

miker0wley Business - 11/04/2019 TripAdvisor review

Stayed many times but this time booked executive floor room ....... if you are on a long day stopover its well worth the extra for the comfort and relaxation. Complimentary refreshments in executive lounge include an excellent cheeseboard .... staff as always are really helpful.

Mike, Thank you very much for sharing your Pullman experience. The team is glad to hear that you enjoyed the Executive Floor service and facilities. Pullman will be waiting for your next visit! Feel Welcome. Guilherme Conigiero (Customer Experience)

Good convenient place to stay

TripAdvisor rating 5.0/5

Jean O Solo travel - 06/02/2019 TripAdvisor review

I keep returning to this hotel conveniently located close to Guarulhos Airport. Well received, well looked after, what else does one need? Some confusion about where to have breakfast but nothing very serious.

Jean, Thank you for sharing your Pullman experience. The team is happy to hear that you felt well looked after. Pullman hopes you can come back soon! Feel Welcome. Guilherme Conigiero (Customer Experience)

Short and perfect

TripAdvisor rating 5.0/5

Andrew K Business - 03/12/2018 TripAdvisor review

Was there just for an overnight prior to a morning flight on the next day. However everything was perfect: fast check-in, invitation drink, gym, good wifi service for work, a good rest and a fast check-out. Just what I needed to catch up between stops.

Dear Andrew, Thank you so much for sharing your Pullman experience. It is a pleasure to know that the facilities and the services have met your expectations. The whole team is waiting for your next visit! Bianca Tavano (Customer Experience Manager) #PullmanGuarulhos #FeelWelcome

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