Pullman São Paulo Guarulhos Airport Hotel 5 stars

Customer review rating 4.5/5 6,771 reviews
Pullman São Paulo Guarulhos Airport
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+ 26 Services

Hotel extras

  • Guests can enjoy free parking at the hotel and free transfers to the airport

  • Hotel in Guarulhos with free car park

  • DAY USE: Stay for a just few hours, perfect for night flights and connections.

  • Pet-friendly hotel! Dogs and cats weighing up to 22 lbs (10 kg) are welcome - fees apply.

  • Free WIFI - events and apartments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • GUARULHOS
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Basketball facilities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 23 meeting room(s)
  • Congresses/conventions
  • Business center with support staff
  • Copy/print service available
Information message

Accor is monitoring the development of the new Coronavirus and is following all the recomendations from the ministry of health. We decided to suspend the transfer service during april and may as a preventive measure.

Hotel location

Pullman São Paulo Guarulhos Airport

Rod Helio Smidt S/N
Acesso Base Aerea Cumbica
07190 100
guarulhos
brazil

Tel: +551121245800

Fax: (+55)11/21245801

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    GUARULHOS At 6.5km / 4.04 miles - Shuttle free

  • By car

    RODOVIA AYRTON SENNA At 1km / 0 miles

  • By car

    RODOVIA DUTRA At 1km / 0 miles

GPS :-23.449635, -46.489227

Your meetings and events

Our meeting rooms with natural light can each accommodate 50 people. The banqueting facilities can accommodate up to 180 people and the convention center up to 650 people. The events manager will help you to plan your meetings.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Soundproof areas for greater confort

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Comfortable, fully equipped apartments with modern decor, bathroom with shower, cable TV, telephone, air conditioning, alarm clock, minibar, safe and high-speed Internet.

CLASSIC ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Superior room, 1 queen size bed

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM LUXURY ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Executive room, access to the Executive Lounge, 1 king size bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE ROOM, access to the Executive Lounge, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM EXECUTIVE ROOM, access to the Executive Lounge, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM EXECUTIVE ROOM, access to the Executive Lounge, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

DESIGN EXEC. ROOM, exec. lounge, reduced mobility adapted, queen size bed.

  • Max. number of persons: 3
  • Area: From 26

Disturb Room LE KIDS CLUB - Premium Executive, access to Executive Lounge, 2 single beds

  • Max. number of persons: 3
  • Area: From 33

EXECUTIVE SUITE, access to the Executive Lounge, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 66
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

PRESIDENTIAL SUITE, access to the Executive Lounge, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 160
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

BASE STEAKHOUSE

Type of cuisine: International

The Base Steakhouse offers a new, casual concept for private dinners or meetings between friends. Open for breakfast, lunch and dinner, it offers menus based on contemporary cuisine and is an excellent place to meet for happy hour.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BASE BAR

Photo non contractuelle / Strictly non binding

The Base Bar is a great meeting point for happy hour in the area and for those looking for musical performances to liven up their night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman São Paulo Guarulhos Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,771 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,451 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

well located

Customer review rating 4.5/5

Luke Couples - 02/04/2020 Confirmed reviews ALL

wonderful. 10/10 i was about to end it all and then this hotel saved my life

Luke, It's totally gratifying to know how Pullman was important for you. Thank you very much for telling about your experience. Your kind words will be shared with the whole team. God bless you and your family during this difficult time! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Excelant

Customer review rating 4.5/5

Johanna P. Business - 31/03/2020 Confirmed reviews ALL

I did not have any problem and i'm thankfull for when my visa debit card did not want to work they kindly helped me.

Johanna, Thank you for telling about your Pullman experience. The team is glad to know that you felt welcome. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Great stay!

Customer review rating 4.5/5

Nick Business - 26/03/2020 Confirmed reviews ALL

Had a very good and comfortable stay.

Nick, Thank you for taking your time to share your Pullman experience. The team is glad that it was comfortable. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Yes very appropriate

Customer review rating 4.5/5

Kevin C. Business - 25/03/2020 Confirmed reviews ALL

Under the trying Covid19 circumstances the hotel did extremely well. Congratulations

Kevin, Thank you for recognizing Pullman's efforts against the COVID-19. The team is glad that you enjoyed a positive experience. The team hopes you and your loved ones stay good. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good Stay, lots of positives, some suggestions too

Customer review rating 4.5/5

Stuie Couples - 25/03/2020 Confirmed reviews ALL

We stayed overnight en route back to UK after our S American Tour of Argentina-Uruguay-Chile was aborted through coronavirus and the only flight available back to Europe was through Sao Paulo. We arrived in the early evening, had a few drinks and an excellent meal in the BASE Restaurant, and went to the airport after lunch the following day to get our flight using the excellent complimentary hotel shuttle service. The room was very clean and comfortable, and we slept well.

Stuart, Thank you for your feedback. The team is sorry that your expectations were not meet. The improvements opportunities in the room will be taken into account. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

no idea how this Pullman with ranking of 5 star

Customer review rating 4.5/5

Hanjiang Solo - 25/03/2020 Confirmed reviews ALL

I got surprised that this Pullman with 5 star ranking on Booking. When I got off from shuttle, no anyone coming to me for a hand on baggage. There is no shower gel and soap in bathroom. While I going to have some food in room, I found there is no menu on the tablet and nothing in minibar.

HanJiang, The hotel is sorry that your expectations were not met and understands your complaints. The Reception Manager and the Housekeeper are going to investigate why there was nobody to help you in your check-in and why some items were not immediately available when you entered the room. The team hopes you have a better experience in a future opportunity. Regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Wonderful in every way!

Customer review rating 4.5/5

Serena Couples - 24/03/2020 Confirmed reviews ALL

From the shuttle service at the airport, to the welcoming hostesses and the attentive bellboy, our stay was superb. The room was well equipped, dinner and breakfast were tasty and plentiful, the pool was refreshing. Loved our stay in every way!

Serena, It was pleasant to read that your experience was positive in every way. Thank you very much for sharing it. Pullman hopes you can come back soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good hotel close to the airport

Customer review rating 4.5/5

Martin G. Business - 23/03/2020 Confirmed reviews ALL

I stayed at Pullman for one night. All was great without any complaint. An extremely good bed made my stay really enjoyable. All clean and very friendly staff. The Corona situation was handled everywhere very professional. All required measures were taken to ensure best possible safety of the guests.

Martin, Thank you for your feedback. The team is glad that you recognized the efforts against the COVID-10 pandemic. Your suggestions on cleanliness, coffee machine, and shuttle driver skills are going to be taken into account. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Amazing Welcome

Customer review rating 4.5/5

Kerrie H. Couples - 20/03/2020 Confirmed reviews ALL

We arrived tired, late at night, in-transit back to Australia following many unexpected changes to our holiday plans, thanks to the worldwide pandemic. The staff were warm and welcoming, sensitive to our exhaustion and once they understood our transit plans and timings provided us with a late checkout the following day and an upgrade to a premium room. The room was amazing, the bed and facilities sumptuous! We were able to order room service ( same menu as restaurant downstairs ) and in no time were digging into a scrumptious, sizeable meal. The overall experience and comfort exceeded our expectations and the Pullman people went above and beyond to ensure our stay was AMAZING during a stressful transit experience.

Fabiano, Thank you for sharing your amazing experience. The team is glad that you felt comfortable and secure at Pullman, despite of the COVID-19 pandemic. Pullman hopes you and your loved ones stay good. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Well located

Customer review rating 4.5/5

Alexandre T. Couples - 20/03/2020 Confirmed reviews ALL

Wonderful

Alexandre, Thank you for taking your time to share your Pullman experience. The team is glad to hear that it was wornderful. Pullman hopes to see you again soon! Our World Is Your Playground. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Thanks

Customer review rating 4.5/5

Yasir Business - 16/03/2020 Confirmed reviews ALL

9

Yasir, Thank you for taking your time to respond the survey. The team is glad to know that your overall experience was very good. But Pullman realized that you gave a very low score to breakfast. Could you give more details about your impressions? Once again, thank you for your contribution. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good stay, good accommodations

Customer review rating 4.5/5

Vinicius Business - 13/03/2020 Confirmed reviews ALL

Very good restaurant and the site is amazing.

Vinicius, Thank you for your compliments on Pullman structure and restaurant. The team is pleased to know that you enjoyed a good time. Pullman hopes to see you again soon! Our World Is Your Playground. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Profis

Customer review rating 4.5/5

Lars Business - 13/03/2020 Confirmed reviews ALL

Positive

Lars, Thank you for taking your time to share your Pullman experience. The team is pleased to hear that it was positive. Pullman hopes to see you again soon! Our World Is Your Playground. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Great!

Customer review rating 4.5/5

Giulia Business - 12/03/2020 Confirmed reviews ALL

It was great. From the beggining until the end.

Giulia, Muito obrigado pela atenção em deixar seus comentários. Foi gratificante saber sobre sua satisfação. Os elogios nominais aos colaboradores de Banquetes e Eventos serão transmitidos. O Pullman espera por sua próxima visita! Our World Is Your Playground. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Loved our stay, well located and beautifully appointed in entrance and bedrooms.

Customer review rating 4.5/5

Patricia G. Friends - 12/03/2020 Confirmed reviews ALL

Lovely room. Was kindly given an upgrade as a returning client. Staff were exceptionally and were helpful, charming and kind. Breakfasts are varied and good. The food for dinner is never of the highest standard but only satisfactory.

Patricia, Thank you for your comments on location, room, food, and staff. Pullman is glad that you enjoyed a pleasant experience. The team hopes to see you again soon! Our World Is Your Playground. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good stay

Customer review rating 4.5/5

Colin Business - 11/03/2020 Confirmed reviews ALL

A clean and well appointed Hotel. Staff were friendly and the restaurant was superb. I will definitely stay again.

Colin, Thank you for your kind comments on Pullman and its restaurant Base. The team is pleased that you enjoyed a good time. Pullman and Base hope to see you again soon! Our World Is Your Playground. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good stay and well located

Customer review rating 4.5/5

Anonymous Business - 08/03/2020 Confirmed reviews ALL

Excelent!

Carmenza, Thank you for sharing your Pullman experience. The team is glad that the location was suitable for your needs and that you enjoyed a pleasant stay. Pullman hopes to see you again soon! Our World Is Your Playground. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Fantastic service from check-in to check-out

Customer review rating 4.5/5

Carlos D. Couples - 07/03/2020 Confirmed reviews ALL

I was in need of an overnight close to the airport of São Paulo and I booked this hotel through hotels.com. Because I’ve been before at Pullman in Paris (not a good experience at all) I was not expect anything special. But this hotel was amazing. Clayton at check-in was amazing - oh my god what a nice guy. Room service was fast and friendly. The Burger was delicious- best meat ever. Breakfast service incredible and the choice amazing. A different Clayton at the breakfast service was incredibly friendly. I could go on and on, since I’m frequent traveler and have literally have been all over the world I think I’m aloud to judge in this cases. For me one of the best hotel experiences ever! Thanks to the crew

Carlos, Thank you very much for your kind worlds. It was gratifying to hear how the team made you (who is a frequent traveler) feel special. It was also good to know that you enjoyed good food and beverages experiences. Your comments will be shared with all employees. Pullman hopes you can come back soon! Our World Is Your Playground. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Well located

Customer review rating 4.5/5

Anonymous Families - 03/03/2020 Confirmed reviews ALL

Everything was as good as I could expect

Fernando, Thank you for taking your time to share your experience. The team is pleased to hear that your expectations were met. Pullman hopes to see you again soon! Our World Is Your Playground. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Nice location

Customer review rating 4.5/5

Ghulam M. A. K. A. Business - 02/03/2020 Confirmed reviews ALL

All went very well except last night in room 1007 there was noise observed from the AC blower, although i Put of the room AC but the noise will still there.

Ghulam, Thank you for your feedback. The AC from the room you stayed is going to be verified by the Maintenance team. Pullman also realized that you didn't get totally satisfied with the breakfast. If you have the time, could you give more details about your impressions? What did you miss at the buffet? Do you have suggestions to the Management? The team hopes you can come back soon. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport
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