Pullman São Paulo Guarulhos Airport Hotel 5 stars

Customer review rating 4.5/5 7,243 reviews

ALLSAFE approved hotel

Pullman São Paulo Guarulhos Airport
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+ 26 Services

Hotel extras

  • Hotel with pool, gym and Shishindo Spa

  • New and modern event room for 650 people

  • Use of exclusive round-trip transfer to Guarulhos Airport

  • No charge for children aged 11 or under staying with their parents

  • The hotel offers various multi-sport activities to guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • GUARULHOS
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Basketball facilities
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 23 Meeting room(s)
  • Congresses/conventions
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Pullman São Paulo Guarulhos Airport

Rod Helio Smidt S/N
Acesso Base Aerea Cumbica
07190 100 guarulhos
brazil

Tel: +551121245800

Fax: (+55)11/21245801

Check-in from 15h00

Check out up to 12h00

  • By plane

    GUARULHOS At 6.5km / 4.04 miles - Shuttle free

  • By car

    RODOVIA AYRTON SENNA At 1km / 0 miles

  • By car

    RODOVIA DUTRA At 1km / 0 miles

GPS :-23.449635, -46.489227

Congress centre

  • ANHEMBI 25.0 km / 15.53 mi
Congress centre

Your meetings and events

Our meeting rooms with natural light can each accommodate 50 people. The banqueting facilities can accommodate up to 180 people and the convention center up to 650 people. The events manager will help you to plan your meetings.

Room descriptions and layouts

23 

meeting rooms

From 1 to 650 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Soundproof areas for greater confort

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Comfortable, fully equipped apartments with modern decor, bathroom with shower, cable TV, telephone, air conditioning, alarm clock, minibar, safe and high-speed Internet.

CLASSIC ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Superior room, 1 queen size bed

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Mini Bar

PREMIUM LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM LUXURY ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM EXECUTIVE ROOM, 1 king size bed

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

PREMIUM EXECUTIVE ROOM, 2 single size beds

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

DESIGN EXECUTIVE ROOM, adapted for reduced mobility, 1 queen size bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Nespresso machine

Disturb Room LE KIDS CLUB - Premium Executive, 2 single size beds

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Nespresso machine

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
  • Nespresso machine
Rooms

Our restaurants and bars

BASE STEAKHOUSE

Type of cuisine: International

The Base Steakhouse offers a new, casual concept for private dinners or meetings between friends. Open for breakfast, lunch and dinner, it offers menus based on contemporary cuisine and is an excellent place to meet for happy hour.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BASE BAR

Non contractual photo

The Base Bar is a great meeting point for happy hour in the area and for those looking for musical performances to liven up their night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman São Paulo Guarulhos Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,243 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,522 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Best service

Customer review rating 5.0/5

Ab Families - 05/04/2021 Confirmed reviews ALL

Excellent service. Attention to details. Nice rooms. Great family stay

Ab, Thank you for sharing your Pullman experience. The team is glad to learn that you enjoyed a pleasant time with your family. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Amazing Staff

Customer review rating 5.0/5

Jamie Business - 03/04/2021 Confirmed reviews ALL

Great Hotel from Staff,Rooms and facilities.

Jamie, Thank you for sharing your comments. Pullman is glad to learn that you felt welcome and safe. The team hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Well located", "Good stay`

Customer review rating 4.5/5

Lyle Business - 29/03/2021 Confirmed reviews ALL

Friendly , professional staff, very helpful with excellent service

Lyle, Thank you for taking your time to share your Pullman experience. The team is glad to learn that you felt welcome and had a good time by the pool. Your suggestion on the breakfast was transmitted to the executive chef and will be considered. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Great please to rest and regain energy

Customer review rating 4.5/5

Donato Families - 29/03/2021 Confirmed reviews ALL

This was my second stay, after 2018. I stayed at the hotel for one night, between connecting flights. The hotel is close to the airport, which every 30 minutes is served by a shuttle. The drive is very careful. Check in was fast and I was allowed to enter the room earlier than expected. The room was clean, and so was the bathroom, which has a separate shower and bathtub. Wifi worked well. TV channels are ok. More than average middle east channels. Airconditioning works great, but for my ears just a little too loud. Curtains make the room very dark. Sound isolation from outside is great: almost no noise from incoming/outgoing planes. Lunch and dinner were tasty. Many options, including vegan and vegetarian. Breakfast was even better. Lot's of alternatives. The only negative point is that breakfast doesn't last forever. Check out was also fast. I did not go to the leisure area but did however notice that it is well equipped. Also with a swimming pool. For sure I will consider Pullman in my next journeys through Sao Paulo, regardless if I am travelling by myself or with my family.

Donato, Thank you very much for taking your time to share detailed comments about your impressions. It's really important to hear from guests what we are doing right and where the improvement opportunities are. The team is glad to learn that you felt welcome and could recharge your batteries having an enjoyable breakfast and a good time by the pool on the one hand. On the other hand, the hotel is sorry that the A/C noise (which the Maintenance will check) and the TV channels options didn't meet your expectations completely. Pullman assures you that all your comments and suggestions will be considered on future improvements. Once again, thank you for your contribution. And Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Excellent Customer Service

Customer review rating 5.0/5

F. P. Families - 23/03/2021 Confirmed reviews ALL

Super helpful and friendly staff! The facility is well maintained and properly cleaned. We stayed with our kids in the kids room... they absolutely loved it!

Ms. P., Thank you for sharing your Pullman experience. The team is glad to learn that your kids loved the room and had a good time. Erica and Wesley will be recognized for their great service. Pullman hopes to welcome you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

I did need to stay close to the airport

Customer review rating 4.5/5

Gilles D. Solo - 19/03/2021 Confirmed reviews ALL

customer agent very supportive before the stay to arrange a stay during the day between 09:00 and 18:00.

Gilles, Thank you for taking your time to share your comments. Pullman is glad to learn that the location was ideal for your needs. The team hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Pleasant service, feels very much at home

Customer review rating 5.0/5

Arya Business - 18/03/2021 Confirmed reviews ALL

Very good service, very nice staff

Arya, Thank you for taking your time to share your experience. The team is glad to learn that you felt at home. Priscilla will be recognized for her great job. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good, but could be better

Customer review rating 3.5/5

Anonymous Solo - 13/03/2021 Confirmed reviews ALL

The hotel staff was super kind and professional, the installations also were good. However, two points let me down. The first is the lack of an open window in the room. To not have the possibility of having fresh air in the room is really disturbing - even more in a pandemic time. The quality of the room service food also was quite bellow expected - and what would worth.

Thalita, Obrigado por ter reservado um momento do seu dia apra compartilhar seus comentários. A equipe lamenta que nem todas as suas expectativas tenham sido atingidas. Com efeito, as janelas não podem ser abertas (foi construído deste modo) por motivos de segurança, isolamento térmico (para melhor performance do ar condicionado) e isolamento acústico (pois estamos muito próximos do aeroporto e é importante garantir que os hóspedes não sejam incomodados com barulho de aviões). Mas o hotel segue os protocolos estabelecidos pela rede e pelas autoridades sanitárias para garantir a qualidade do ar e a segurança dos hóspedes. Em relação ao seu pedido de room service, caso tiver mais tempo, poderia dar mais detalhes sobre o seu pedido, quais eram suas expectativas e por que não forma cumpridos (se em razão de qualidade dos itens, sabor, apresentação etc)? Seria muito importante para que a chef identificasse a oportunidade de melhoria. Uma vez mais, muito obrigado por sua contribuição. E até uma próxima visita. Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Excelent room

Customer review rating 5.0/5

A. G. Solo - 03/03/2021 Confirmed reviews ALL

The front desk was so nice and helpful. The room was so clean and beautifull. Really felt rested.

Sr. G., Obrigado por ter reservado um momento do seu dia para avaliar sua experiência Pullman. A equipe ficou feliz em saber que se sentiu bem acolhido na recepção, apreciou o quarto e desfrutou de bom descanso. O Pullman espera por sua próxima visita! Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Wonderful but short stay

Customer review rating 5.0/5

Bob E. Solo - 26/02/2021 Confirmed reviews ALL

The welcoming by the team were terrific .all the team could not have been nicer. They are a credit to the hotel

Bob, Thank you very much for your kind words towards Pullman team. It was gratifying to receive your warm compliments. It's a pleasure to welcome you. The team team hopes you can come back soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Well located, comfortable room, good service

Customer review rating 4.5/5

Flavia L. D. V. Business - 25/02/2021 Confirmed reviews ALL

Pleasant hotel, comfortable, well located but the breakfast is not good ( poor quality of fruits, poor quality of omelet and tapioca) nothing really good. For the level of the hotel the breakfast quality is too bad

Flavia, Obrigado por ter reservado um momento do seu dia para compartilhar suas impressões. A equipe ficou feliz em saber que sua estada foi, em linhas gerais, agradável. Mas lamenta que suas expectativas em relação ao café da manhã não tenham sido atingidas. Quais frutas jugou que não eram de boa qualidade: as fatiadas ou as frutas inteiras? E o que trouxe as más impressões sobre a omelete e a tapioca? Poderia dar mais detalhes de suas impressões? Uma vez mais, obrigado por sua contribuição. Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport
Customer review rating 5.0/5

Anonymous Solo - 22/02/2021 Confirmed reviews ALL

Very friendly and helpful, thank you

Mr. B., Pullman thank you for you fidelity and for sharing your comments. It's always a pleasure to welcome you. The team hopes you can come back soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Nice

Customer review rating 5.0/5

Humberto P. Families - 22/02/2021 Confirmed reviews ALL

Cool

Humberto, Thank you very much for sharing your Pullman experience. The team is glad to learn that it was nice. Pullman hopes you can come back soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Great staff

Customer review rating 5.0/5

Paz U. Solo - 20/02/2021 Confirmed reviews ALL

.

Maria, Obrigado por ter reservado um momento do seu dia para responder à pesquisa de satisfação. A equipe ficou feliz em saber que sua experiência foi positiva. O Pullman espera por sua próxima visita! Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Excellent stay!!

Customer review rating 5.0/5

Anonymous Families - 16/02/2021 Confirmed reviews ALL

Staff members are amazing, all of them!!! The place is beautiful , clean and safe.

Flavia, Obrigado por ter reservado um momento do seu dia para compartilhar sua experiência Pullman. A equipe ficou feliz em saber que se sentiu bem acolhida e segura. A Natalia, a Priscila e o Ronaldo serão reconhecidos pelo ótimo trabalho. O Pullman espera por sua próxima visita! Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Feeling home

Customer review rating 5.0/5

Ms S. Business - 12/02/2021 Confirmed reviews ALL

After more than one year I went to my home country. I could only stay at the hotel due to the pandemic, so I wasn’t expecting much. But it was so nice to be there! All the staff were smiling, greeting the crew, offering a great service. I can only say good things. Obrigada de verdade. See you next time!

Bruna, O Pullman consegue imaginar como é difícil e frustrante, depois de tanto tempo longe, chegar ao seu país e não poder sair do hotel. Foi gratificante saber que a equipe a fez se sentir bem acolhida, que te proporcionou uma experiência positiva apesar das circunstâncias. Muito obrigado pela atenção em deixar o seu feedback, que será compartilhado com todos. Até a próxima visita! Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Excellent and close to GRU

Customer review rating 5.0/5

Carlos Business - 10/02/2021 Confirmed reviews ALL

This hotel is really good, close to GRU Airport

Carlos, Obrigado por ter reservado um momento para avaliar sua experiência Pullman. É gratificante saber que apreciou o quarto e que a localização foi adequada para suas necessidades. A equipe espera por sua próxima visita! Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport
Customer review rating 4.5/5

Sugunya S. Solo - 07/02/2021 Confirmed reviews ALL

All good, great location, staff are friendly and helpful, good food

Sugunya, Thank you for taking your time to share your Pullman experience. It was great to learn that you enjoyed the location, the food and felt welcome. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport
Customer review rating 3.0/5

J Business - 04/02/2021 Confirmed reviews ALL

Room service a disaster

Joseph, Thank you for talk openly about your experience. The hotel is sorry that your expectations were not met. If you have the time, would you give more details about your room service experience? Why you said it was a 'disaster'? All information will be very helpful for the Management to act. Once again, thank you for your contribution. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Best hotel next to airport

Customer review rating 3.5/5

Anonymous Business - 04/02/2021 Confirmed reviews ALL

Good location , profesjonell personell

Jan, Thank you for sharing your experience. The team is glad that the location was suitable for you and that you felt welcome. The only low score you gave was on the breakfast. Would you like to give some suggestions to the Management? Once again, thank you for your contribution. And see you next time! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

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