Mercure Santiago Centro
Mercure Santiago Centro
Customer review rating (ALL Rating)
4.3/5
549 reviews
ALLSAFE approved hotel
Description
Hotel extras
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Terrace with bar and panoramic view of the city.
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In the center of Santiago. Close to Santa Lucia Hill, the metro and public transport.
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Convention center for social and corporate events of up to 300 people
Hotel location
Mercure Santiago Centro
Avda Lib Bernardo O'Higgins,632, Santiago Centro
8330066 SANTIAGO
Chile
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Estación Central: O'higgins 3170 Estación Central
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METRO SANTIAGO: Linea 1 Santa Lucia
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By plane
ARTURO-MERINO-BENÍTEZ AIRPORT At 18km / 11 miles
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By train
ESTACION CENTRAL At 4.91km / 3.05 miles
GPS:-33.442807, -70.645634
Companies
- BANCO CHILE 0.5 km / 0.31 mi
- BANCO ESTADO 0.6 km / 0.37 mi
- BANCO SANTANDER 0.3 km / 0.19 mi
- BCI SEGUROS 0.5 km / 0.31 mi
- CMPC 0.4 km / 0.25 mi
- COOPEUCH 0.7 km / 0.43 mi
- COPEC 0.4 km / 0.25 mi
- ENERSIS 0 km / 0 mi
- ENTEL 0.4 km / 0.25 mi
- METLIFE 0.3 km / 0.19 mi
- METRO 0.6 km / 0.37 mi
- MOVISTAR 0.7 km / 0.43 mi
- UNIV SILVA HENRIQU 0.6 km / 0.37 mi
- UNIVER CATOLICA 0.4 km / 0.25 mi
- UNIVER DE CHILE 0.4 km / 0.25 mi
Hotel services
Check-in from - Check out up to
- Swimming pool
- Shuttle
- Restaurant
- Wheelchair accessible hotel
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
- Car park
AMARANTO
The best alternative to taste a variety of local flavors within a warm and exclusive atmosphere. In the heart of the city, allow us to take you on a tour of culture and heritage
COBRE
Cobre is an ideal environment for a tasty snack with ground coffee or ice-cold drinks. In the evenings, we traditionally offer tastings of wines or local produce, which connect us with the area's culture.
NIMBUS
Located on the terrace, with pleasant background music, panoramic views of the city center and a special menu of drinks and finger food.
Breakfast Non contractual photo
Pool Non contractual photo
Your meetings and events
The hotel offers practical and versatile spaces, with an infrastructure especially suited to functions. You only need to focus on the content of your meeting, as we will take care of the rest. The hotel offers a business center with work areas that are fully equipped with fax machines, copiers, computers, printers, scanners and broadband Internet.
Room descriptions and layouts
meeting rooms
attendees
- m / m²
- ft / sq ft
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
---|---|---|---|---|---|---|---|
11 m² 113 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
6 participants |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
|
11 m² 120 sq ft |
3 m 9 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
10 participants |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
|
11 m² 120 sq ft |
3 m 9 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
10 participants |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
|
11 m² 118 sq ft |
3 m 9 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
10 participants |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
|
14 m² 155 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
10 participants |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
|
20 m² 215 sq ft |
3 m 9 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
10 participants |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
|
21 m² 226 sq ft |
2 m 8 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
10 participants |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
|
25 m² 269 sq ft |
3 m 9 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
10 participants |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
|
33 m² 355 sq ft |
5 m 16 ft |
Configuration is not available for this hotel |
15 participants |
20 participants |
18 participants |
Configuration is not available for this hotel |
|
33 m² 355 sq ft |
5 m 16 ft |
Configuration is not available for this hotel |
15 participants |
20 participants |
18 participants |
Configuration is not available for this hotel |
|
57 m² 614 sq ft |
3 m 10 ft |
Configuration is not available for this hotel |
21 participants |
25 participants |
30 participants |
Configuration is not available for this hotel |
|
99 m² 1065 sq ft |
5 m 16 ft |
Configuration is not available for this hotel |
30 participants |
40 participants |
70 participants |
50 participants |
|
127 m² 1367 sq ft |
3 m 10 ft |
Configuration is not available for this hotel |
40 participants |
50 participants |
80 participants |
Configuration is not available for this hotel |
|
128 m² 1378 sq ft |
3 m 10 ft |
Configuration is not available for this hotel |
40 participants |
50 participants |
80 participants |
60 participants |
|
165 m² 1776 sq ft |
5 m 16 ft |
Configuration is not available for this hotel |
50 participants |
60 participants |
120 participants |
100 participants |
|
255 m² 2745 sq ft |
3 m 10 ft |
Configuration is not available for this hotel |
70 participants |
80 participants |
160 participants |
120 participants |
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Unsure of the capacity needed for your event?
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Convert different units of measurement and make organising your events easier.
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This hotel is not suitable for your event?
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Our accommodation(s)
Rooms with all the amenities that you need to relax after a hard day's work. Enjoy an environment designed to give you the refreshing rest that you deserve.
Classic Room with 2 single beds
Accessible room
- Max. number of persons: 4
- Area: From 27 m² / 290 sq ft
- Views: City View Note
- Wireless internet in your room
- High speed internet
- Satellite/cable colour TV
- Business Desk
Classic Room with 1 double bed
Accessible room
- Max. number of persons: 3
- Area: From 27 m² / 290 sq ft
- Wireless internet in your room
- High speed internet
- Satellite/cable colour TV
- Business Desk
Superior Room - 2 double beds
Accessible room
- Max. number of persons: 4
- Area: From 27 m² / 290 sq ft
- Wireless internet in your room
- High speed internet
- Satellite/cable colour TV
- Business Desk
Superior Room - Queen Size Bed
Accessible room
- Max. number of persons: 3
- Area: From 27 m² / 290 sq ft
- Views: City View Note
- Wireless internet in your room
- High speed internet
- Satellite/cable colour TV
- Business Desk
Junior Suite - Queen Size Bed and Sofa Bed
Accessible room
- Max. number of persons: 3
- Area: From 54 m² / 581 sq ft
- Views: City View Note
- Wireless internet in your room
- High speed internet
- Satellite/cable colour TV
- Business Desk
Our guest reviews
Customer review rating 4.5/5
Enrique B. Business - Confirmed reviews ALL
We overall had a good experience with our stay at the Mercure. The staff was excellent with in particular Geraldine who began her employment at the Mercure the day of our arrival 4th of April. Her attention to detail and her hospitability towards the guest was of the highest professional standard I have seen in a long time. You have an exceptional employee in Geraldine. My only complaint is the the room key reader in the elevators is not functioning properly. This caused us to continue to have cards reprogramed and causing frustrations when going up to the rooms. The key card reader in the elevator needs to be replaced.
Dear Enrique, We very much appreciate your comments regarding your stay at the Mercure Santiago Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Allow to apologize for the inconveniences with the key, we will continue working to improve our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Ramón Silva Subgerente
Customer review rating 3.5/5
Anonymous Couples - Confirmed reviews ALL
The hotel was clean, with good service, etc. But we would not come back due to the fact that it is in an extremely dangerous neighborhood. Our friend from Santiago insisted on driving us right up to the door.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Juan Ramón Silva Subgerente
Customer review rating 5.0/5
Richard Z. Friends - Confirmed reviews ALL
The front desk gentleman was extremely helpful and excellent. Sadly I didn't write down his name but he was a very distinguished-looking man with graying hair who spoke excellent English. He went out of his way to help us. We stayed the night of March 19.
Dear Richard , We very much appreciate your comments regarding your stay at the Mercure Santiago Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Ramón Silva Subgerente
Customer review rating 5.0/5
Paula E. Couples - Confirmed reviews ALL
Good hotel, well located
Dear Paula , We very much appreciate your comments regarding your stay at the Mercure Santiago Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Ramón Silva Subgerente
Customer review rating 4.0/5
Helen L. Couples - Confirmed reviews ALL
excellent location, good sized and comfortable room. everything working fine.
Dear Helen, Thank you for taking the time to share your feedback. Your opinion is important for us, we will continue working on improving our service. We hope to welcome you back to our hotel very soon! Sincerely, Juan Ramón Silva Subgerente
Our most recent 20 reviews
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