Hotel - Pullman São Paulo Vila Olímpia
Pullman Hotel Pullman Hotel

Pullman São Paulo Vila Olímpia Hotel

4.5/5 1,177 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H
    • Opening hours : Week-end 24H

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

TRANSAMÉRICA EXPO11 km / 6.84 mi

Exhibition centre

JOQUEI CLUBE3.5 km / 2.17 mi

Your meetings and events

With 14 modular meeting spaces for between 15 and 600 people in auditorium format. Spacious foyer measuring 5759 sq. ft (535 m2), natural lighting and free WIFI. The Event Manager and IT Manager will gladly suggest ideas and help you from start to finish.Let's get technical for a moment. All the meeting rooms are equipped with LCD screens, flipcharts, videoconferencing, and free WiFi is available throughout the hotel.Our in-house experts - that is, the dedicated Event Manager and IT Solutions Manager - step up to provide advice and assistance from start to finish.

Pullman São Paulo Vila Olímpia Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SAO PAULO 1 38 m2 2 m 0 0 15 0 0
SAO PAULO 2 38 m2 2 m 0 0 15 0 0
SAO PAULO 3 38 m2 2 m 0 0 15 0 0
SÃO PAULO 9 38 m2 2 m 30 20 0 18 0
SAO PAULO 4 40 m2 2 m 0 0 15 0 0
SAO PAULO 10 41 m2 2 m 0 0 15 0 0
SAO PAULO 6 48 m2 2 m 40 20 15 20 20
SÃO PAULO 8 48 m2 2 m 40 20 15 21 20
SÃO PAULO 7 59 m2 2 m 45 21 15 24 30
SAO PAULO 5 68 m2 2 m 35 21 25 24 4
FARIA LIMA 1 202 m2 5 m 200 50 50 100 100
FARIA LIMA 3 213 m2 5 m 200 50 50 100 100
FARIA LIMA 2 218 m2 5 m 200 50 50 100 100
FARIA LIMA 1+2 420 m2 5 m 400 100 100 200 200
FARIA LIMA 1 TO 3 639 m2 5 m 600 50 0 350 350
    • Videoconferencing
    • An extensive array of audio, video and projection equipment
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • Catering available
    • Certified Conference Hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The rooms at the Pullman Vila Olímpia hotel bring together functionality and elegance, and feature comfortable beds, air conditioning, a flat-screen TV, desk and free WIFI. We offer category upgrades with a variety of services.

  • 173 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Wide working desk
    • Telephone in bathroom
    • Baby bed
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 ALL Rating 5,840 reviews

Our guest reviews for
Pullman São Paulo Vila Olímpia

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,177 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Tadeu Solo - 10/02/2020 Confirmed reviews ALL
« SEnsacional »

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Our hotel has responded to the review
Our hotel has responded to the review

Olá Tadeu , Gostaríamos de agradecer seu tempo e gentileza em nos avaliar. Ficamos felizes que tenha tido uma excelente estada conosco! Esperamos receber você novamente em breve. Juliana Constantino Customer Experience #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

Bai S. Solo - 07/02/2020 Confirmed reviews ALL
« very good »

hope the food can change a little every day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bai, Thank you for taking the time to evaluate your experience. We are happy to hear, that you had a nice stay with us! All your comments have been forwarded to the areas involved that are already reviewing and taking the needed measures. We look forward to welcoming you back again so that we can provide a better experience! Juliana Constantino Customer Experience

Bob E. Couples - 06/02/2020 Confirmed reviews ALL
« Wonderful stay »

Everything went very well..all the staff made you feel very welcome . Really enjoyed my stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Customer Experience #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

Tulio Families - 02/02/2020 Confirmed reviews ALL
« Good stay at all »

The hotel is quite good and all staffs are well trained, however, I'd like to make a tiny complaint about the bedroom situation, in my room, there was a lot of dust. Apart from this, the rest was really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tulio, Thank you for taking the time to evaluate your experience. We are happy to hear, that you had a nice stay with us! All your comments have been forwarded to the areas involved that are already reviewing and taking the needed measures. We look forward to welcoming you back again so that we can provide a better experience! Juliana Constantino Customer Experience

Alexandra Business - 29/01/2020 Confirmed reviews ALL
« Great location and english-friendly »

Great location, clean, minor issues resolved quickly, and a very friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Customer Experience #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

P.a.t.r. Business - 28/01/2020 Confirmed reviews ALL
« Expected more »

Excellent location, friendly staff. Very good beds and showers. Needs improvement: - I stayed for 5 nights and the breakfast experience was not good at all. I tried ordering eggs from the menu (rather than scrambled eggs from the hot bar) and in on day i waited for over 20 min and it never came. The waiter noticed when I left and told me next day eggs would be right out as soon as I would come in. Next day experience was even worse: ordered the eggs, it never came (stayed for about 20 min) and waiter did not even noticed when I left unattended. Very poor experience with the breakfast. Waiters are always busy and running, and do not come to see you once you sit down to check if you need anything. - Would like to suggest a cover sheet rather than only duvet for the bedding. - Another bad experience with the taxi: 3 days out of 5 when asking for a taxa at front desk the same driver came in (may it is hired by the hotel, not sure). But fact is: on the mornings I rode with this car (gray sedan not marked as taxi or cab car) it took twice the time and $ than on the other two mornings when I rode with regular city of SP taxi cars. Very weird, since my office is about 5 blocks away from this hotel. - Gym too small and always crowded for the AM guests. Maybe a bigger space considering the number of rooms you have. Anyways, it was a poor experience overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia , Thank you for taking the time to tell us about your experience. We were honored to have chosen us as your hotel in Sao Paulo. At the same time, we were sorry for not meeting all your expectations. Rest assured, that we are taking the appropriate measures to address the points of improvements to ensure a great hospitality experience. At Pullman , we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Even though the mentioned setbacks, our team hopes to have another opportunity to welcome you on your next visit to São Paulo. Sincerely, Juliana Constantino Customer Experience

Paola S. L. Business - 27/01/2020 Confirmed reviews ALL
« Great service in all hotel areas »

Besides the Spa, this time I had the chance to use all hotel services. During my stay, the dilligency and outstanding service in my room, dry cleaning service, restaurante and gym, made me feel in home and pamper. Thank yuo to all the team, for being always so kind and smiling. Thank you also for speaking in Spanish and making communication easier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paola, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Customer Experience #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

Glen Business - 27/01/2020 Confirmed reviews ALL
« Good service and everything worked fine »

Very pleasant stay and everything worked fine for me. Checkin and checkout was very fast and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glen, Thank you for taking the time to evaluate your experience. We are happy to hear, that you had a nice stay with us! All your comments have been forwarded to the areas involved that are already reviewing and taking the needed measures. We look forward to welcoming you back again so that we can provide a better experience! Juliana Constantino Customer Experience

Balilyn7 Couples - 27/01/2020 Confirmed reviews ALL
« South America Trip »

The hotel is in a great location close to a large shopping mall. Staff were very efficient and very helpful. The restuarant was amazing. They had a really good chef.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynette, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Customer Experience #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

Shelly Business - 26/01/2020 Confirmed reviews ALL
« Comfortable stay »

The public areas were clean, open, and well lit. There was music in the evenings that was fun to listen to while at the bar. The staff were all very nice and helpful. The rooms were spacious, clean, and comfortable. The location is good with restaurants and shopping easily accessible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shelly, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Customer Experience #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

Charles B. Business - 26/01/2020 Confirmed reviews ALL
« Great location, Wonderful staff »

I stay at this property frequently and enjoy feeling welcome and expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Customer Experience #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

Victor A. Business - 23/01/2020 Confirmed reviews ALL
« Good Stay »

Always nice to stay here

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor , Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Customer Experience #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

Jc Business - 22/01/2020 Confirmed reviews ALL
« Good location and clean rooms »

Clean bathrooms are my number 1 concern and the Pullman is very good compared to other hotels I've stayed around Sao Paulo for around the same price. The lobby restaurant is also good and the service/staff is always wonderful. The room walls are a bit thin and could use some soundproofing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Customer Experience #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

Njabulo Solo - 20/01/2020 Confirmed reviews ALL
« Good experience »

The location, the room, the checking in and the courtesy of staff added to the good experience at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Njabulo, Thank you for taking the time to evaluate your experience. We are happy to hear, that you had a nice stay with us! We look forward to welcoming you back again so that we can provide an even better experience! Juliana Constantino Customer Experience

Anonymous Business - 20/01/2020 Confirmed reviews ALL
« Great Staff...Beautiful Hotel »

From Check In to Check Out everyone was so positive and helpful. The rooms are spacious, comfortable and had everything I could hav eneeded.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jo Ann, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Customer Experience #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

Joep Business - 14/01/2020 Confirmed reviews ALL
« Looking forward to come back »

From the start the staff was trying to make my stay as comfortable as possible. Lobby, restaurant, cleaning staff, all where very helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joep, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Customer Experience #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

S Business - 14/01/2020 Confirmed reviews ALL
« Great hotel with style and service »

Best Accor hotel in SP. Staff is very service oriented (please note a personal best acknowlegement for Melo at breakfast). Attention is good, English is splendid and the full staff from safety in front to room service wears a smile. This is very representative to the management of the hotel: a happy staff! The style is good as well and makes it distinguished.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sven, Pullman is thankful for your comments. We are delighted to hear that you had a comfortable stay and that Pullman SP Vila Olímpia staff made you feel welcome. Especially Melo was grateful for the compliments! In fact, at Accor we seek to make our staff happy, and at this particular hotel we have had wonderful results of organizational climate and engagement. We are happy that you have noticed this in your experience with us. Our team hopes to welcome you back on your next trip to São Paulo! Juliana Constantino Customer Experience #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

Chulyun K. Business - 12/01/2020 Confirmed reviews ALL
« It could have been perfect if the internet system were better. »

This was my second time in your hotel. And I’ll be back from 2nd of March till 7th of March in São Paulo. But I won’t stay anymore unless you change your internet system. I’ve never seen such a bad system that affected my work. Due to my work, I’ll be traveling to São Paulo every month with visitors from China and I was thinking Pullman SP my official hotel there. If you change your internet, then I’d consider to stay all the time. Otherwise I’m thinking to find another hotel with better internet. Please do something immediately. Thank you. P.S.: I paid in advance R$400 for guarantee apart from what I have paid full one day stay. The due amount was around R$ 300 more or less. They couldn’t solve the difference and you still owe me. Please help me to resolve this small problem too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chulyun, Thank you for taking the time to tell us about your experience. We were honored to have chosen us as your hotel in Sao Paulo. At the same time, we were sorry for not meeting all your expectations. Rest assured, that we are taking the appropriate measures to address the points of improvements to ensure a great hospitality experience. Regarding your credit card, we have verified that the pre-authorization was canceled on the day of your check out. Please confirm that the amount has already been cleared by your credit card company. As for your observations about the internet, It would be important to specify what kind of problem you had with the WIFI, access difficulty or speed because our IT Manager could not identify problems on our internet and we had no other complaints at the hotel. At Pullman, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Even though the mentioned setbacks, our team hopes to have another opportunity to welcome you on your next visit to São Paulo. Sincerely, Juliana Constantino Customer Experience

Harold A. Business - 11/01/2020 Confirmed reviews ALL

The facilities and the personal were great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harold , Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Customer Experience #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

Anonymous Business - 10/01/2020 Confirmed reviews ALL
« Very comfortable »

Hotel is very comfortable and location is really good, just across a shopping mall and close to the financial center of São Paulo.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Breno, Grand Mercure is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Customer Experience #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

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