Mercure Rio de Janeiro Botafogo Mourisco Hotel 4 stars

Customer review rating 4.3/5 5,559 reviews

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Mercure Rio de Janeiro Botafogo Mourisco
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+ 21 Services

Hotel extras

  • No charge for children aged 8 or under staying with their parents.

  • Enjoy the hotel leisure area with pool and gym

  • Five corporate event rooms with capacity for up to 180 people.

  • 6-minute walk to Botafogo subway station

  • 12-minute drive to Rio de Janeiro Santos Dumont Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Rio de Janeiro Botafogo Mourisco Hotel

Rua da Passagem 39
22290 030 rio de janeiro
brazil

Tel: +552121311212

Fax: (+55)21/21311200

Check-in from 14h00

Check out up to 12h00

  • By plane

    GALEAO At 24km / 14.91 miles

  • By plane

    SANTOS DUMONT At 10km / 6 miles

GPS :-22.9516, -43.1822

Companies

  • BAKER HUGHES 3.0 km / 1.86 mi
  • CAPEMISA 2.0 km / 1.24 mi
  • CLARO 3.0 km / 1.86 mi
  • CONSTRUTORA OAS 2.0 km / 1.24 mi
  • CULTURA INGLESA 3.5 km / 2.17 mi
  • ERNEST AND YOUNG 3.5 km / 2.17 mi

Hotel services

AMARANTO

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 6 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 110 rooms
    • One room for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 11 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Currency exchange
    • Currency exchange
Access to property
  • USAPARK Additional charge
    • On site
    • Private
    • Parking opened 24/7
    • Valet parking
Well-being
  • MERCURE MOURISCO
    • Covered
    • On site
  • ACADEMIA
    • On site

Your meetings and events

Room descriptions and layouts

5 

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Room Office - Apartment without bed adapted as an officeNon contractual photo

  • Max. number of persons: 2
  • Area: From 31 m² / 334 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our guest reviews for
Mercure Rio de Janeiro Botafogo Mourisco Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,559 reviews

TripAdvisor Rating 4.0/5

1,178 reviews

Customer review rating 3.5/5

Vaguiner Business - 31/08/2021 Confirmed reviews ALL

Great people, great food. The structure of the accommodation needs to be renewed due to broken floors and scratches.

Great hotel service

Customer review rating 5.0/5

Claudio S. Couples - 30/08/2021 Confirmed reviews ALL

I stay at Mourisco Mercure hotel since over 10 years. It is well located near the Pao-de-Açucar mountain and the Botafogo Subway station. The hotel provides all the amenities, with good breakfast. I would like to thank in special all the attention that Diogo (@reception) gives us, it does make us feel at home, and willing to come back.

Noisy and degraded hotel

Customer review rating 2.0/5

Roberto W. Families - 17/08/2021 Confirmed reviews ALL

Mercure Rio de Janeiro Botafogo Mourisco Hotel needs urgent renovation. Floors, bathrooms and furniture are old and uncomfortable. Additionally, the rooms that face the front of the hotel are very noisy. Additionally, the staff tried to move us to another close by Accor hotel because it was overbooked. We have spent weekends here multiple times and this, by far, was our worst experience.

Dear Roberto W., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Bad accommodation.

Customer review rating 1.5/5

David Business - 09/08/2021 Confirmed reviews ALL

Shower takes a long time to heat the water and waiting causes smoke that triggers the smoke alarm

Dear David Roberto N., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

a good reception and other as waited

Customer review rating 4.0/5

Luiz C. G. Business - 22/06/2021 Confirmed reviews ALL

First of all when I arrived, the hotel clerk was very friendly, the other things were as I waited in Accor Mercure

Dear Luiz G., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Good stay

Customer review rating 4.5/5

Augusto Business - 17/05/2021 Confirmed reviews ALL

Very satisfied with the service offered to me.

Dear Augusto , We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Well located

Customer review rating 3.5/5

Henry J. Business - 07/03/2021 Confirmed reviews ALL

The hotel room was well equipped and really comfortable. Conveniently located, nearby my office. The work desk is pretty ample, enough to set up my 2 working laptops. The very only drawback (which I believe may apply to me only) is the quality of the food on offer. For example, The breakfast is mainly composed of things I do not like (breads, hams, cheeses, sugary stuff). The only options I had left were fruits, eggs (which I grew tired of), and sweet potatoes, from time to time. And, the room service menu never changes, always the same options & are not that appealing to my likings, either. I really struggled with the food available while in the hotel, and just hope that the hotel’s management makes the effort to start offering a better and healthier variety of food items. One more thing to look at is the cleanliness of the carpets in each floor. The carpets looked pretty dirty (and a bit smelly too).

Dear Henry, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Good stay

Customer review rating 4.0/5

Anonymous Business - 28/02/2021 Confirmed reviews ALL

Good stay and Well located

Dear Heitor, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Nothing special.

Customer review rating 3.0/5

Dorel J. Business - 19/01/2021 Confirmed reviews ALL

Good spacoius room / old furniture / poor menu/ food quality was on minimum level

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Boa estadia

Customer review rating 5.0/5

Paulo Business - 13/01/2021 Confirmed reviews ALL

Confortavel e limpo

Prezado Paulo, Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Great location, very comfortable!

Customer review rating 4.5/5

Daniel W. Families - 06/01/2021 Confirmed reviews ALL

Our stay was incredible. We were surprised by the room (906), by its enormous size (almost too big! haha!) and its beautiful view of Cristo Redentor. I honestly had no idea we'd be treated to a view like that. Our room was cleaned to perfection every day. We also loved the breakfast (always my most-anticipated part of staying at a hotel) and the breakfast staff were so attentive (especially Marcia--what a wonderful woman!).

Dear Daniel Eugene W., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MERCURE BOTAFOGO MOURISCO

Room is comfortable and spacious

Customer review rating 4.0/5

Andre N. Friends - 03/01/2021 Confirmed reviews ALL

The hotel is well located, room is comfortable and spacious! There Is a swimming pool, nice! Internet works properly! Area of breakfast it’s good. The only point is the room service! You always have to ask to clean the room when you leave, even with the door sign that the room is available for cleaning.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Average

Customer review rating 2.5/5

Chris Business - 21/12/2020 Confirmed reviews ALL

Bad: - after a meal, the customers leave their plate in front of their door in the corridor side and sometimes it is picked up only 24hours later. Smells horrible, very disgusting. - even the water from the minibar is not free, what kind of cheap hotel does that especially that you cannot drink from the tap water - the two elevators are not synchronised so it takes ages for it to arrive at the level.

Dear Mr. Christophe, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO
Customer review rating 4.0/5

Daniel F. Solo - 06/12/2020 Confirmed reviews ALL

Nice upgrade to two bedroom suite. Breakfast choice was limited. Staff were pleasant

Prezado Sr. Agradeço muito pelos comentários sobre sua hospedagem no Mercure RJ Botafogo Mourisco. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este sua avaliação servirá como incentivo ao nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Mercure RJ Botafogo Mourisco. Atenciosamente, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Good stay, very nice employees.

Customer review rating 5.0/5

Rafael Business - 03/12/2020 Confirmed reviews ALL

Good food and nice employees, I recommend..

Dear Rafael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Staff always willing to please the needs

Customer review rating 4.5/5

Ace Business - 08/11/2020 Confirmed reviews ALL

I had a good experience. The only thing missing was a coffee maker in the room. Since we were on quarantine it would avoid direct contacts and make it easier on both sides. On check in, i requested a upper level room towards either side with sun exposure. Since i was there booked by my employer i noticed they seem to leave the better rooms for private costumers. So i had to ask to switch rooms because mine were faced to the wall and with a smaller balcony. My stay was for 6 days all paid by the company, so we should get the best rooms because we are guaranteing bussiness for Mercury.

Dear Aecio O., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Good stay

Customer review rating 4.0/5

Anonymous Business - 13/10/2020 Confirmed reviews ALL

Breakfast delay is a improvement opportunity.

Excellent service and location

TripAdvisor rating 4.0/5

tatianesr85 Couples - 21/11/2019 TripAdvisor review

I was very well attended by the reception, the hotel has a great location, and the rooms are comfortable. The hotel has a good breakfast and the staff are attentive, and it was a Great cost benefit. I've been to work and leisure.

We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Bruno Lima Bento – General Manager Mercure Botafogo Mourisco

Good location, good pricing

TripAdvisor rating 5.0/5

Chung Ki H Business - 25/02/2019 TripAdvisor review

Conveniently located for both Centro and Zona Sul. The only problem would be supermarkets close 2 pm on Sundays, yet nearby shopping malls are on walking distance. Metro station is also near. Be careful on complicate one way.

Dear Mr. Quest, We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Turism and family

TripAdvisor rating 5.0/5

A7081PAmariod Family - 24/02/2019 TripAdvisor review

Excellent. The staff works very well . The breakfast is healthy and tastes good . Who cleans the room number 1101 , CHARLENE MARIA DOS SANTOS , did her work very well done . The Hotel is located near subway , cinemas and shopping centers , which is really conveniente.

Dear Sir/ Madam We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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