Hotel - Novotel Caserta Sud
Novotel Hotel Novotel Hotel

Novotel Caserta Sud Hotel

3.5/5 785 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NAPOLI CAPODICHINO
  • Languages spoken at the hotel
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 10 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BARILLA1 km / 0.62 mi COCACOLA2 km / 1.24 mi JABIL5 km / 3.11 mi
CIRA20 km / 12.43 mi ECO BAT1 km / 0.62 mi LSM2 km / 1.24 mi

Exhibition centre

IL TARI4.5 km / 2.8 mi

Your meetings and events

Extensive experience and expertise for high quality and successful meetings. With the Meeting@Novotel offer, Novotel promises the right solution to meet every need.Our years of experience have let us build a great expertise in meetings organization.

Novotel Caserta Sud Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PALINURO 25 m2 3 m 15 0 15 10 0
POMPEI 25 m2 3 m 15 0 15 10 0
PROCIDA 25 m2 3 m 15 0 15 10 0
AMALFI 50 m2 3 m 32 18 32 16 2
NAPOLI 50 m2 3 m 32 18 32 16 2
POSITANO 50 m2 3 m 32 18 32 16 2
VIETRI 50 m2 3 m 32 18 32 16 2
ISCHIA + 1/2 CAPRI 105 m2 3 m 80 32 80 35 4
ISCHIA + CAPRI - SORRENTO + CAPR 140 m2 3 m 100 38 100 40 5
ISCHIA+CAPRI+ SORRENTO 210 m2 3 m 220 55 220 70 10
    • Screen
    • Flipchart
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

A spacious room with king-size bed, en suite bathtub or shower, sofa bed, work area, TV set, WIFI connection, hair dryer and safe. Up to 2 adultsA modern spacious room with king-size bed, en suite shower, sofa bed, ergonomic work area, TV, WIFI connection, hair dryer, minibar and tea & coffee making facilities. Up to 2 adults and 2 children.

  • 126 rooms
  • 105 non-smoking rooms
  • 8 rooms for people with reduced mobility
  • 6 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 ALL Rating 1,509 reviews

Our guest reviews for
Novotel Caserta Sud

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 785 reviews
Boris Couples - 23/09/2019 Confirmed reviews ALL
« Nice stay »

We stayed only one night to catch morning flight from Napoli airport. The staff extremely polite and helpful,great location,safe parking place(although chargeable but amount is reasonable),convenient room,will not hesitate to stay again.

Roj Couples - 06/09/2019 Confirmed reviews ALL
« Not satisfied with the hotel »

The hotel and rooms were very old and not looked green, there was an alarm was running all nights which would not let you sleep. There was a sewage smell close to pool and parking area. The hotel was not up to accor standard also there was no upgrade or welcome pack for platinum members.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rojand N., Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management and Staff of Novotel Caserta Sud

Mrs T. Families - 25/08/2019 Confirmed reviews ALL
« Meet the expectations of Novotel Hotel »

Friendly staffs, clean and comfortable room. Good facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely. The Management and Staff of Novotel Caserta Sud

Nicholas O. Families - 04/08/2019 Confirmed reviews ALL
« Not too bad nothing special unfortunately... »

The hotel doesn't really seem to accommodate families, rooms were cramped and outdated, one lady in the restaurant was fantastic despite the reception not knowing what time breakfast closed at she extended the time for us! Staff were very nice but the hotel owners seem to not understand their guests...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management and Staff of Novotel Caserta Sud

Anonymous Couples - 25/06/2019 Confirmed reviews ALL
« Dated »

Staff friendly, but the room was dated and dirty, for instance lots of small hairs in the bathroom. Breakfast - okay but eggs poorly cooked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management of Novotel Caserta Sud

Dawid Business - 19/06/2019 Confirmed reviews ALL
« Disgusting and dirty place. »

Room is not cleaned properly. There is a big problem with cleaniness in the bathroom (a lot of melt in theshower, old urine stains near the toilet.. AC is basically not working, during night is very hot and dull. The worst hotel in Italy we have even slept.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, General Manager and Staff of Novotel Caserta Sud

Michele Families - 19/06/2019 Confirmed reviews ALL
« Bella »

Bello

Anonymous Couples - 24/04/2019 Confirmed reviews ALL
« In urgent need of renovation »

The hotel is in urgent need of renovation (common areas looking like falling apart as well as the rooms full of stains - carpets, couch or the linens); the beds are nor comfortable (too used as well as the pillows); and the "public parking" is clearly insufficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In Agust we will start the renovation of our rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management and Staff of Novotel Caserta Sud

Ec Families - 18/04/2019 Confirmed reviews ALL
« No air conditioning in April »

The evening we arrived the room was very hot and I turned on the air conditioning just to realise that it is getting even hotter. Next morning I told reception the A/C is not cooling and when I returned in the evening there was no change. I called the reception and they sent someone to check it and he told me that the system is working either on cooling or heating and because it is April it is still in winter heating mode.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely. The Management and Staff of Novotel Caserta Sud.

Martine Families - 14/04/2019 Confirmed reviews ALL
« SATISFAIT »

PERSONNEL TRES AGREABLE. CUISINE EXCELLENTE. SAUF TELEVISEUR: AUCUNE CHAINE EUROPEENNE. DECONCERTANT. SOMMES FRANCAIS.

Couples - 09/04/2019 TripAdvisor review
« Visiting Naples »

Personel is super nice. Breakfast is super fresh and complete (although it lacks from fruits). Negative point is definitely the rooms which are really old and not so clean (carpet is overused and bathroom completely outdated and far from clean).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence: in this week we will start the renovation of our rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management and Staff of Novotel Caserta Sud

Luiz M. Business - 14/03/2019 Confirmed reviews ALL
« Congratulations! »

It was a very nice experience!

P. F. Business - 13/02/2019 Confirmed reviews ALL
« I was well pleased of my stay there. »

I only didn't like the fact that my surname is wrongly introduced in your database. Instead of "F." you registered it differently.

R. Couples - 06/01/2019 Confirmed reviews ALL
« Good price and courtesy »

The stay experience has exactly met the expectations, no surprise no hidden costs

Anonymous Business - 04/11/2018 Confirmed reviews ALL
« It is not a Novotel »

Dirty, shabby, some staff very unhelpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The refurbishment will take place for most of the rooms to guarantee a better experience to each of our guest, following the Novotel standards. We also would like to apologize if our staff members did not assist you as expected, we will investigate on it and we will try to do our best in order to avoid this situation in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management and Staff of Novotel Caserta Sud

Anonymous Business - 01/11/2018 Confirmed reviews ALL
« Quiet and friendly »

I did not have to use many appliances like TV, so the stay was almost comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management and Staff of Novotel Caserta Sud

Hilmar D. M. Couples - 11/10/2018 Confirmed reviews ALL
« Human »

We were very well treated by Valeria a recepcionist. We had a problem with a broken rented car and she was fantastic. In this crazy world we were treated as people and not machines. Very kind and effective this lady. A tip your directions saying Capodrise and it is Caserta need a thought, it drives the GPS crazy. Tks

Peter Couples - 15/09/2018 Confirmed reviews ALL
« A nice hotel looking a little tired in places. »

A couple of items that should not have happened but did. Maid service a little hit and miss I booked two rooms one for my friends, the towels were not changed for four days and my room the shower soap was not replaced every day. Carpets in dining room showing signs of wear.

Shane Couples - 13/09/2018 Confirmed reviews ALL
« It was just okay »

Poorly staffed bar and restaurant area. Receptionist scared us with the area saying leaving our car outside may not be a good idea. Rooms very tired and basic . Morning breakfast very average and not much choice. Probably would not like to stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely The Management of Novotel Caserta Sud

Anshuman C. Business - 06/09/2018 Confirmed reviews ALL
« Impolite Staff, Poor Hospitality »

Staff not good and impolite. Not hospitable. Not valued as an Accor Gold member. First hotel where I would rate it this poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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