Novotel Samator Surabaya Timur 4 stars

Customer review rating (ALL Rating) 4.5/5 1,091 reviews

Hotel extras

  • 261 rooms & suites, including Superior, Deluxe, Suite, and Executive Suites room types.

  • Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar I Una Una Sky Lounge

  • InBalance Wellness & Spa | Adult and Kids Pool | Kids Playroom

  • A Grand Ballroom and 10 functional rooms

  • Web Corner on a Mac | Hi-speed WiFi internet connection in all hotel area

ALLSAFE approved hotel

Hotel location

Novotel Samator Surabaya Timur

Jl. Raya Kedungbaruk No. 26-28
60298 SURABAYA
Indonesia

GPS:-7.310807, 112.77313

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

Food Exchange by Novotel offers international buffet and a la carte options, with a large choice of Asian and international specialities, and a la minute cooking. Stylish materials make you feel European and Asian influences.

Your meetings and events

The hotel has a Convention Centre and several functional meeting rooms, which feature the latest modern equipment. Modern audio visual equipment available on request.

Room descriptions and layouts

13 

meeting rooms

From 1 to 1,000 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Our well-appointed suites and guests rooms feature high-speed Internet. Regardless of whether you are here for work or leisure, we will make you feel at home.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,091 reviews

TripAdvisor Rating  5.0/5  1,005 reviews

Great room

Customer review rating 4.5/5

Wein Business - Confirmed reviews ALL

Nice room

Good housekeeping, clean n comfort- best value for money

Customer review rating 4.5/5

D.… Business - Confirmed reviews ALL

Best value for money n good access

Nice and clean room.

Customer review rating 4.5/5

Andriawan S. Business - Confirmed reviews ALL

Good location, easy to go anywhere. Friendly and helpful staff.

Nice Room

Customer review rating 3.5/5

Tyas Business - Confirmed reviews ALL

I think the exhaust in my room is off.

Dear TYAS A., We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive feedback. I will share your comments with our team, and we surely will double check exhaust at your previous room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David C. Kalalo General Manager

good stay

Customer review rating 4.5/5

Edhi Families - Confirmed reviews ALL

nice and clean room

Dear EDHI S., We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David C. Kalalo General Manager

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Other web-users rate our hotel

  • 221 reviews 8.4/10 Location
  • 759 reviews 8.7/10 Room
  • 727 reviews 8.6/10 Service
  • 26 reviews 5.6/10 WiFi
  • 458 reviews 8.7/10 Cleanliness
  • 232 reviews 8.9/10 Vibe
  • 216 reviews 8.6/10 Comfort
  • 212 reviews 8.4/10 Breakfast

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