Amarterra Villas Bali Nusa Dua - MGallery 5 stars

Amarterra team has been succeeded to surprised my wife on her birthday. Special arrangement in the room with special welcome amenities. Romantic dinners was fantastic, i am very appreciate for the hard work, its beyond my expectation. And food also magnificent delicious, thank to the super chef.

We were greeted and served very well during our visit in this difficult time. The service, the food, the cleanliness, and the place itself are superb...We were upgraded from 1 BR villa to 2 BR villa which is unbeliavable generous. The kids especially love the jacuzzi !!! they can't stop playing with the bath foam as well.

Overall enjoy and happy with my stay. The service is good. The villa is great with quite big private pool , so you don't need to go to the big pool , more safety during this pandemic situation. Thank you.

We stayed for a couple of nights in a 1 bedroom villa. Check in was easy and the hotel facilities explained clearly. As we were early our villa wasn't ready so we had a coffee in the restaurant and from there was escorted to our villa in a buggy and again all the villa functions were explained clearly and our questions answered. The villa was in immaculate condition and presented very well. They have their own private beach area for hotel guests only which is a short stroll from the hotel via the private back entrance. We had breakfast and dinner both days in the restaurant with the breakfast being ala carte and a good choice of western or indonesian food and was presented well and served hot. We had 2 courses for dinner each night which again were presented well, excluding my club sandwich which I was disappointed with as it didn't look appetising, badly made and not what I would expect from a 5 star hotel (and I have eaten club sandwiches around the world in many many hotels) but was quickly replaced with another dish of my choice so overall the food was good, nicely presented and tasty. From Front Office We would like the thank Indah, Mahendra and especially Aslan for his friendly and personal service and was a great ambassador for Amarterra. From the restaurant thank you to Chandra and Liberta who served us each day for their fantastic and personalised service that added that special touch to the stay. If I could rate the hotel 4. I would as it was almost a perfect stay. We will definately be back soon

Staff sangat ramah, helpful, kebersihan terjaga, akses bagus

Staffs are very kind. They were following government protocol very well . As a member of Accor i felt very welcomed. And facilities are well maintained. Beach was just 5mins walking, bicycle also available. Buggy cart also can be called if needed :)

Everything is good, love the villa, the services, the friendliness of the staffs. However, the wooden floors at the wardrobe area needs immediate maintenance as it's almost coming apart when we stepped on it. We really loved our stay and will definitely come back again !

This was our first time stay at a Villa-style hotel and we were pleasantly surprised by the kind of stay we experienced. If you look for a quiet and private stay in an exclusive area in Bali, away from touristic area but close enough to shopping, Amarterra Villas is your option. For us, however, after 3 days (we stayed here for 5 days), it became too quiet and lonely. The hotel has NO direct access to the beach, just need to walk about 500m from the back door of the hotel and you'll be a the Mengiat Beach. The staff said there is an area allocated for the Amarterra guests. About 500m from the lobby to the Bali Collection shopping center with 82 stores & restaurants. We were there in the middle of the pandemic, only 5 ouf ot 82 stores were open, the rest was closed off. The Sogo supermarket remains open for business.

Stayed 1 night at 1bedroom private pool villa and all were extremely satisfied. Villa is big and clean, all staffs are very kind and friendly, breakfast taste also delicious. We requested for floating breakfast at Villa and the restaurant staff set everything nicely. They also served delicious cake for celebrating our wedding anniversary. Bath towel and bed linen, bedcover are all clean. Very recommended.

amazing

beautiful villa with private pool, the jacuzzi is amazing and modern, th food and floating breakfast are great, the staff and hospitality are exceptional, that was my first time stay at Amarterra Nusa Dua, and surely wont be the last. Thanks alot. Really enjoyed

The staffs are very friendly and helpful

Staffs are friendly and helpful. Beach and Bali collection(shopping arcade) just 5mins walk from hotel you also can ask hotel staff to drive you there. Hotel only have 1restaurant but its good enough for satisfy my 3meals and the lobster was good, breakfast is nice I like it serve as a la carte iso buffet. Mini bar in the room is free of charge (except alcohol). The pool size in the room is bigger than I thought at least the size is good enough to swim a bit. But the outdoor shower location is a bit inconvenience. Overall its nice to stay in Amarterra Villas Bali Mgallery.

It was our 3rd time at the Villas. Villas and grounds are perfectly maintained and very enjoyable. The access to the beach is easy and the beach area is perfect. The service this time was not as great as the previous times: - no cold towels on arrival (would have been appreciated after a long trip); - welcoming encense ceremony not in the villa but at the reception i.e. just to give us a bracelet to confirm we are patrons of the hotel: in that case give us the bracelet and forget the ceremony alltogether; - no daily fruit basket (while advertised on the hotel web site); moreover the basket we had on arrival was removed on the third day while not finished; - minibar stock either colas or local drinks; no more refreshing ice tea - had to ask twice for refilling the shower gel - no greating from the Manager while she was talking to guests next to our table at breakfast for a long time. A minimum "hello" would have been appreciated especially when there are 6 tables. Globally these are minimal lacks of service but it shows a downward trend in the service. Re. breakfast although very good it was also downgraded: no more lobster offer. As a conclusion we used to have great stays at the Villas, this time it was good

Excellent location and meals. However, a lot of villas in the resort were being renovated, including the one directly next door! Tradesmen working from 8am-6pm every day, power tools, dust, jackhammers etc made it impossible to relax and enjoy what should have been a peaceful stay, either inside or outside by the pool. Booked direct + have Accor status. Was a terrible stay.