Hotel - Amarterra Villas Bali Nusa Dua - MGallery
Mgallery Hotel Mgallery Hotel

Amarterra Villas Bali Nusa Dua - MGallery

5.0/5 1,050 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

BNDCC1.9 km / 1.18 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BAYU GALLERY 102 m2 3 m 80 0 80 50 70
    • Day light
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

39 private pool villas designed for comfort and luxury. Occupying 200-300 m² land, each villa is built with high-quality local materials. Everything is made with high craftsmanship and artistic value.

  • 39 rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Full kitchen
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.9/5 ALL Rating 1,357 reviews

Our guest reviews for
Amarterra Villas Bali Nusa Dua - MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 1,050 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Wayne P. Couples - 24/11/2019 Confirmed reviews ALL
« Very relaxing very polite & help full staff »

The overall experience was excellent & we are already planning next year the only very minor suggestion check in staff grasp of English had a few questions went to reception no one seemed to be able to help with things to see were to go still very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. WP, Thank you for taking the time to share your experience following your stay with us. We are thrilled knowing that everything we provided truly lived up to your expectations. Thank you for highlighting front office staff language skill; which we will certainly improve to meet guests need. It would be a pleasure to welcome you back next year. Sincerely, General Manager

George M. Couples - 21/11/2019 Confirmed reviews ALL
« Awesome villa, excellent food and service »

Exceeded our expectations. The villa was well maintained, private, and grounds lovely. Service was exceptional, the staff was professional and very accommodating. We chose half board and weren’t disappointed with wide choices of entrees.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. GM, Thank you for dedicating the time to share your experience with us. We are thrilled knowing that everything we provided exceeded your expectations, especially in terms of service and facilities. Thank you for your loyalty. It would be a pleasure to welcome you back soon. Sincerely, General Manager

Gerard A. R. P. Couples - 17/11/2019 Confirmed reviews ALL
« A very pleasant and relaxing stay »

Relaxing, food and staff were exceptional especially Julian and ana

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. GP, Thank you for dedicating the time to write prompt feedback. It is wonderful to know that you had a very pleasant and relaxing stay at Amarterra Villas Bali Nusa Dua. Julian and Ana are delighted by your compliments. We are so glad you could feel our spirit in serving you. We surely look forward to welcoming you back in the near future for more memorable moments. Sincerely, General Manager

Annie T. Couples - 16/11/2019 Confirmed reviews ALL
« Pure relaxation »

Beyond all my expectations. The hotel was incredibly beautiful and all grounds were well kept. The staff was always for graceful and eager to please. The hotel provided a peaceful energy and complete privacy. The food was absolutely amazing and always well presented. The daily breakfast had plenty of option and never got old and always arrived to our villa on time. The floating breakfast was the best experience ever. The rooms were cleaned and turn down every night. The in Villa private pool was maintained daily and the water was always perfect temperature. Overall my experience was excellent and it made my honeymoon so special!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. AT, Thank you for sharing such memorable experience at Amarterra Villas Bali Nusa Dua! We are thrilled knowing that the beautiful hotel ground, graceful staff, peaceful atmosphere, amazing food, wonderful floating breakfast, and well maintained villa made you feel like home. Thank you for letting us be part of your memorable honeymoon. It would be a pleasure to welcome you back soon. Sincerely, General Manager

Marwan Couples - 09/11/2019 Confirmed reviews ALL
« Amazing stay at Amarterra Villas! »

Having come to Amarterra 4 times over the last 15 months, its pretty obvious my wife and I prefer this hotel over any other in Bali. Our normal stays are usually great, but this past stay is heads and shoulders above previous stays, and although difficult to top, it'll be interesting to see what the team comes up with the next time we're here in 2020. Platinum A+ recognition was acknowledged with welcome drink vouchers and an upgrade to a 2 bedroom villa (we certainly appreciated the extra space and larger pool), and as I mentioned to the team that this particular visit was for both our birthdays, we were treated to a cheeseburger (halal) dinner on arrival! The whole team, from the breakfast staff (mainly Sigit and Komang who greeted us every morning and remembered our drinks order as well as the kitchen team that prepared fresh mango juice and were happy to go off-menu as we'd ordered from the regular menu so often) to the front desk (Geraldine on arrival, Putri and Queen at other times and the rest that I didn't manage to get their names) to the dinner staff (my wife ordered for us for delivery to our villa, so I never had a chance to interact with them, but according to her they were more than kind) were amazing. Patricia (the GM) runs a tight ship, and my congratulations to her! As mentioned, we'll be back again very soon, and we look forward to our next holiday at Amarterra.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. MM, Thank you for your stunning feedback and become to our loyal member. We grateful to read your highlight on every aspect of our service and facilities that we have fulfill to your satisfaction to celebrate your birthday. We are utterly happy by reading your feedback on how impressed you were with service from our team especially from Sigit, Komang, Geraldine, Putri & Queen. By this review, this is another reason for me to proud of my dedicated team who did an extra mile to make our guest stay an enriching one. Thank you very much for your staying with us and we certainly look forward to welcoming you both back for more enriching holiday experience with us. Sincerely, General Manager

Rachel S. Couples - 07/11/2019 Confirmed reviews ALL
« Private, pristine and perfect »

Absolutely perfect for our 5 year wedding anniversary. We were so relaxed and felt so pampered in our Villa. We cannot wait to come back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. RS, What a great pleasure to discover your stay at Amarterra Villas was a wonderful one. We strive to give the best service and create memorable moments for our guests during their stay and going through your comment make us believe that we achieved this goal. Together with Amarterra family, we look forward to welcome you to our resort in a not so distant future and it will be our utmost pleasure to provide you once again with an enriching and unforgettable holiday experience. Sincerely, General Manager

Ken M. Couples - 29/10/2019 Confirmed reviews ALL
« Great »

Very good. Luxurious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. KM, Thank you for dedicating the time to share your experience following your stay with us. We are thrilled to learn how enjoyable and memorable your trip was at Amarterra Villas Bali Nusa Dua. Thank you for giving us a chance to serve you. We look forward to welcoming you back for another wonderful experience. Sincerely, General Manager

Mark W. Couples - 21/10/2019 Confirmed reviews ALL
« An Amazing and Relaxing Experience »

Our experience was excellent. We enjoyed ourselves immensely. From the quality of the accommodation to the friendliness of the staff, everything went as planned and was all we could hope for. The quality of the food at the restaurant was excellent and the service was good. Staff were always friendly, helpful and willing to engage in conversation. The setting of the restaurant makes for an enjoyable meal regardless of the time of day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. MW, Thank you fro dedicating the time to share your experience following your stay with us. It was a privilege being able to have you as our Elite member. Nothing makes us happier knowing that the service from the staff, the quality of the food, and the setting of the restaurant truly lived up to your expectations. Thank you for your loyalty, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

- Couples - 19/10/2019 Confirmed reviews ALL
« Have written a 5 star review on Trip Adviser already »

Have written a 5 star review on Trip Adviser already

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. AC, Thank you for dedicating the time to share your experience following your stay with us. We are beyond happy that you found tranquility in the heart of Bali at Amarterra Villas Bali Nusa Dua. Thank you for letting us be part of your memorable experience. Thank you for your loyalty and for sharing a wonderful review on TripAdvisor. We hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Friends getaway - 17/10/2019 TripAdvisor review
« Good but not Great »

It was our 3rd time at the Villas. Villas and grounds are perfectly maintained and very enjoyable. The access to the beach is easy and the beach area is perfect. The service this time was not as great as the previous times: - no cold towels on arrival (would have been appreciated after a long trip); - welcoming encense ceremony not in the villa but at the reception i.e. just to give us a bracelet to confirm we are patrons of the hotel: in that case give us the bracelet and forget the ceremony alltogether; - no daily fruit basket (while advertised on the hotel web site); moreover the basket we had on arrival was removed on the third day while not finished; - minibar stock either colas or local drinks; no more refreshing ice tea - had to ask twice for refilling the shower gel - no greating from the Manager while she was talking to guests next to our table at breakfast for a long time. A minimum "hello" would have been appreciated especially when there are 6 tables. Globally these are minimal lacks of service but it shows a downward trend in the service. Re. breakfast although very good it was also downgraded: no more lobster offer. As a conclusion we used to have great stays at the Villas, this time it was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear PBBParis, Thank you very much for your continued loyalty and for choosing Amarterra Villas Bali Nusa Dua, for the third time, as your home away from home in Bali. We very much appreciate your valuable feedback, and the detailed information you have shared with us about missed standards during your visit. It is always important for us to know how our guests view the changes we make to our menus, amenities and services. We have indeed made some minor changes to some offer, however, it also appears that some basic standards were missed during your visit. Please accept my apologies for the details missed, and rest assured that we continue to uphold the same standards you have come to know us for, and have no intention of down grading our service. It is feedback such as yours that allows us to retrace our steps to ensure consistency and accuracy in everything we do. We need to take the opportunity to connect with our guests, as you well mentioned, so that we are able to communicate appropriately any changes, and ensure our returning guests are aware of all the improvements and new offers for them to enjoy. On behalf of all of us here at Amarterra, thank you for taking the time to share your experience with us. We look forward to having the opportunity to welcome you back to Amarterra and to regain your trust in us again in a near future. Our best wishes, Patricia Ghamami General Manager

Vladimir S. Families - 26/09/2019 Confirmed reviews ALL
« Wonderful experience staying at Amarterra again »

We stayed in both Sofitel and Amarterra back in 2016 and liked the ambiance and service of Amarterra more, so when the chance to visit Bali again emerged we have decided to stay the whole time at Amarterra. This is considering that as an Accorhotels Platinum member I could count on an access to Club Millesime for my myself and my family and almost surely a free room upgrade. We forgo room upgrade and free breakfast by choosing Amarterra and did not regret it because the service provided by the hotel made up for this. Our stay at Amarterra was perfect, albeit from the day 2 when we asked to be moved to a quieter villa located away from an adjacent hotel's parking lot. The restaurant staff was super accommodating spoiling our toddler with extra strawberries, showing him how to feed fish in the adjacent pond, and going above and beyond by allowing us to get a food option that was on the breakfast menu in 2016 but nowadays no longer appears there. Everything else (spa, housekeeping, reception desk tour recommendations/arrangements) was impeccable contributing to the great stay. I am sure we will be back at Amarterra next time we make the long trip from USA to Bali! Thank you for the great vacation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. VS, Thank you for dedicating the time to share your experience following your stay with us, and thank you for trusting us again this time. We are beyond happy that you found tranquility in the heart of Bali at Amarterra Villas Bali Nusa Dua. It is thrilling to learn that you loved the ambiance and impeccable service from the staff that made you feel like home. Thank you for also highlighting the service efficiency on arrival, more selections of food, and the quality of our cocktail. Your feedback has certainly enabled us to make amends to ensure sharper standards of service. Thank you for your loyalty, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Barb Couples - 26/09/2019 Confirmed reviews ALL
« Beautiful relaxing end to a Bali holiday »

Our villa with private pool was beautiful & relaxing, just what we needed to finish the last couple of days of our Bali holiday with a little luxury. The beach was only a few minutes walk down the road with a separate area & sun lounges for Amarterra guests. All the staff were extremely friendly & helpful and knew who we were & what villa we were staying in, the personal touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. BS, Thank you for dedicating the time to share your experience following your stay with us. How wonderful it is to learn that you loved our pool villa, relaxing private beach area, and friendly staff with personal touch. It was a privilege assisting you. Thank you for your loyalty, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Anonymous Couples - 23/09/2019 Confirmed reviews ALL
« Happiest stay »

I had a great time in this great place. Hope I can go back for a longer stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. EP, Thank you for dedicating the time to share your experience following your stay with us. We really appreciate your comments on every aspect we have provided throughout your stay and it was such a privilege to assist you. Thank you for your loyalty, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Liz Couples - 21/09/2019 Confirmed reviews ALL
« We loved staying at Amaterra in Nusa Dua. »

We liked villa living. Very spacious villa, lovely pool/s. The flooring outside may need replacing and flooring inside repolished. Staff were very friendly. We would go back - a great location, near shops and restaurants and beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. LW, Thank you for dedicating the time to share your experience following your stay with us. We are delighted to learn that you were in love with your spacious lovely villa, friendly staff, and prime location. We appreciate the highlight on our indoor flooring, which we will be following up. It would be a pleasure to welcome you back for another memorable experience. Sincerely, General Manager

Yu H. Friends - 18/09/2019 Confirmed reviews ALL
« warm and comfort »

Staffs are all efficient and polite. Food are good. Pool side dinner gave us a wonderful experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. YH, We would like to express our sincere thank you to be as loyal Accor member and to choose Amarterra as your accommodation choice. I am so glad to hear that you impressed with good food quality, wonderful dinner at the pool side and especially the sincerity service from our team member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Couples - 09/09/2019 TripAdvisor review
« Would have been wonderful except for noisy, dusty renovations »

Excellent location and meals. However, a lot of villas in the resort were being renovated, including the one directly next door! Tradesmen working from 8am-6pm every day, power tools, dust, jackhammers etc made it impossible to relax and enjoy what should have been a peaceful stay, either inside or outside by the pool. Booked direct + have Accor status. Was a terrible stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Klacker, Thank you very much for choosing Amarterra villas Bali Nusa Dua as your home away from home in Bali during your recent holidays, and for taking the time to provide us with your valuable feedback! We are terribly sorry to know that the noise disturbance during your stay created a less than desirable effect on your time here with us. Unfortunately, due to unforeseen circumstances this maintenance work could not be postponed. we had hoped that relocating you to a new villa would have addressed your concerns. We thank you very much for your kind recognition of the service, and food and beverage offerings at the hotel during your stay. Our team are very grateful and encouraged by your wonderful comments. We sincerely hope to have the opportunity to welcome you back again in the future now that your concerns will have been addressed upon your return. Thank you again for your time and valuable feedback! Sincerely, Patricia Ghamami General Manager

Lynne T. Couples - 06/09/2019 Confirmed reviews ALL
« Exceeded our expectations »

Amarterra Villas is a wonderfully relaxing oasis at Nusa Dua. The staff are amazing and go above and beyond to make your stay special. The food is delicious. The spa definitely worth a visit. We will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. and Mrs. T, Thank you for dedicating the time to share your experience following your stay with us. We really appreciate your comments on every aspect we have provided throughout your stay and it was such a privilege to welcome our Elite members staying with us. Thank you for your loyalty, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Y Y. W. Families - 29/08/2019 Confirmed reviews ALL
« Great hotel at all. »

I stayed at two bedrooms private pool room, the room was amazing and the staff are super friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. YYW, Thank you for taking the time to share your experience following your stay with us. We are thrilled to learn that you very much enjoyed the private pool villa and amazing service from the team. It would be a pleasure to welcome you back for another memorable experience. Sincerely, General Manager

Steve Couples - 27/08/2019 Confirmed reviews ALL
« Luxury Villa Stay »

The Amarterra Villas is a fantastic destination. We spent a week in a very private Villa and were amazed daily by the staff and facilities. It is sensational luxury escape. We are already talking about returning next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. SB, We very much appreciate your comments regarding your stay at the Amarterra Villas Bali Nusa Dua - MGallery. It is pleasing to read that you had a memorable and enjoyable stay with us from the moment you arrived till departure our shores and everything we offered was lived up to your expectation. Thank you for your positive feedback in regards to service of our associates and we will surely share with the team whom I am sure will be pleased to learn that they have contributed in some small way to make your experience an enjoyable one Together with Amarterra Family, we look forward to welcoming you back whenever you return to this Paradise Island next year Sincerely, General Manager

Nevie R. Families - 27/08/2019 Confirmed reviews ALL
« The most relaxing place in Nusa Dua.. We had fantastic vacation »

Such an amazing place in Bali. Starts from unique warm welcome with the bracelet and the flower water. All the staff is very attentive to detail, helpful, and professional. The food is delicious; breakfast is fantastic. Love the shuttle service to go to Bali collections, sad that we don't have time to try your spa and gym as your villa makes us feels like home. Love Love Love definitely will come back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. NR, We very much appreciate your comments regarding your stay at the Amarterra Villas Bali Nusa Dua - MGallery. Thank you for sharing a very stunning review and it’s an honor to read the review tittle. We are all pleased to hear that you enjoyed your experience at our resort. Thank you very much for highlighting the arrival experience, foods, and as well as the luxury service of our team which you found exceptional. We strive to give the best service and create memorable moments for our guests during their stay and going through your comment make us believe that we achieved this goal. Together with Amarterra team, we look forward to welcome you back to our resort in a not so distant future and it will be our utmost pleasure to provide you once again with an enriching and unforgettable holiday experience. Sincerely, General Manager

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