Mercure Hotel Amersfoort Centre

I have stayed at the hotel before and everything on this visit was as expected and of a good standard

Very friendly and obliging staff who want to help and assist you if you have any queries or concerns. We booked a double bed room but found out when we were about to go to bed late on the first night that it was actually 2 single beds pushed together. Also the pillows are not the normal type of rectangular but are square and quite small and not the most comfortable to sleep on. The next day the reception staff kindly moved us to another room with a double bed (actually still two single beds pushed together but this time with a double mattress). However the bed still had two single duvets not a double duvet and the pillows were still the same small square ones. Apparently these type of pillows are the only type the hotel has. Overall, the room was comfortable. Breakfast in the restaurant was good but the room was quite dark with limited lighting so it was like eating dinner instead of breakfast (this must be a ‘Dutch thing’ with Accor hotels in the Netherlands as we experienced the same ‘darkness’ at the Novotel in Hoofddorp). The location is great as only a short walk to the historic old town and also to the train station (bus stop is also right outside the hotel to take a bus to the train station). Only about 30 minutes by train to Amsterdam and Schiphol airport and 60 minutes to The Hague but the cost of train travel is exorbitant - the most expensive we have experienced anywhere in developed countries. The train fares were 3 times what we pay in Australia! The old town of Amersfoort is beautifully preserved with lots of cafes and restaurants and shops including a museum and some galleries. We dined at a different restaurant in the old town every night. The hotel was reasonably priced and far cheaper than paying the ridiculous hotel prices in Amsterdam. The restaurants were a bit expensive but everything in the Netherlands seems to be expensive from coffees to restaurants to museum entrance fees and tour costs. So you need to budget more for a stay in the Netherlands but visiting it it well worth it and I would recommend the Mecure in Amersfoort.

The hotel was very clean and well maintained, the room was very comfortable, breakfast was outstanding.

We got offered an upgrade, which is obviously appreciated. The room was new and good maintained, and beds comfortable. One remark: a double room should not have twin beds moved closely together, but a queen/king-size instead. Breakfast was good, and all personnel was very friendly.

We experienced the access of the hotel a little difficult. Missing road-signes what should lead to the parking. In the hotel we were not able to use our Le Club points, and when checking in, the officer was not quite on operational level. (We booked with breakfast, but we were asked to confirm that the booking was without breakfast. The bathroom was forgotten to clean 100%. The Le club privileges, the office-desk they were not aware. (no voucher, no priority) but because of misunderstandings, we received an upgrade in room. Afterall a happy weekend

Just like my previous stay I had booked very last minute, to be near relatives. The airline had taken my hand luggage, put it in the aircraft hold... and then lost it. So I arrived delayed and with only the clothes on my back. Mercure's staff stepped up, provided me with a robe, toothbrush and toothpaste —and human kindness and understanding (not to be underestimated). When my travel bag did finally arrive, hotel staff took delivery and kept it safe for me. During a stay for stressful family matters, it really helps to stay in a hotel where people genuine care and you don't have to worry about anything related to your stay. I am immensely grateful for this and hope to stay with you again in the future.

It was a very nice stay! Thank you!

Perfect hotel for this 2 days visit. Rooms and breakfast is super.

Stayed to visit friends who live on a barge moored on a nearby canal. Excellent corner room, well appointed, immaculately maintained. Wide choice breakfast buffet.

Good hotel with excellent rooms and good bedrooms.

I booked this hotel at the last minute whilst travelling. It is a very nice hotel. My only complaint was that normally when I check into an Accor Hotel as a gold member I am made feel more than welcome. I didn't get this feeling here....

Nice clean modern hotel,good location,the only down side was the staffing at breakfast,it took a while for coffee,i ended up going and asking for some myself,no one came and took the dirty glasses,plates,so the table was full and we only had a small breakfast.

A six night stay in a 'Privilege' room. Hard to see what we paid extra for apart from a view from the 10th floor. Overall a standard chain hotel experience but poorer than other Mercures in which I've stayed.

We had a very nice & quiet room. The staff was friendly & helpful. The free coffee & tea service in the lobby is a nice gesture and really appreciated. And the coffee was really good. Breakfast was extensive & of high quality.