Mercure Warszawa Airport

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Mercure Warszawa Airport 3 stars

Customer review rating (ALL Rating) 4.6/5 514 reviews

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Description

Hotel extras

  • We organize special events

  • Ironing room

  • 10 min drive from Chopin Airport

  • 8 meeting rooms

  • We accept pets

Hotel location

Mercure Warszawa Airport

Al Krakowska 266
02210 WARSAW
Poland

Telephone +48 22 575 28 88

Fax +48 22 575 28 01

Contact email

  • BY TRAM:  7/9/15 WLOCHY RATUSZ

  • By plane

    WARSZAWA At 4.4km / 2.73 miles

  • By plane

    WARSZAWA At 4.4km / 2.73 miles

  • By train

    DWORZEC CENTRALNY At 5.9km / 3.67 miles

GPS:52.192729, 20.961652

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURACJA

Offering a wide range of various buffet breakfast options. From noon we offer regional menu as well as international cuisine. Perfect place for everyday business lunch with menu changing seasonally.

Your meetings and events

Room descriptions and layouts

9 

meeting rooms

From 1 to 140 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Our guest reviews

Our guest reviews for
Mercure Warszawa Airport

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  514 reviews

TripAdvisor Rating  4.0/5  520 reviews

Good stay

Customer review rating 3.5/5

Krzy Solo - Confirmed reviews ALL

Satisfied

Szanowny Panie Krzysztofie, Bardzo dziękujemy za pobyt w naszym hotelu Mercure Warszawa Airport. Jesteśmy bardzo wdzięczni za wypełnienie ankiety. Z przyznanych punktów wynika, że nie do końca spełniliśmy Pana oczekiwania. Wyciągniemy wnioski z Pana opinii. Jeszcze raz dziękuję za podzielenie się z nami Pana opinią i obiecuję, że dołożymy wszelkich starań by kolejny pobyt w naszym hotelu był bardziej przyjemny i udany. Z poważaniem, Iwona Świtek General Manager

Nuit veille retour aéroport

Customer review rating 4.5/5

D. Business - Confirmed reviews ALL

Everything ok except the access to the underground parking which is almost impossible with a normal car, road not wide enought !!

Customer review rating 5.0/5

Cristian M. Solo - Confirmed reviews ALL

Nice buffet, ubication. A very confortable and equiped hotel.

Nice hotel but room not clean

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

The hotel was nice and excellent location. My only concern is regarding the cleanliness of the room. The bathroom had not been cleaned (e.g. garbage bin full from previous guest and shampoo bottle previously used and open). In addition there was a garbage bag stuffed in the wardrobe.

Dear Mr. P., We truly appreciate your taking the time to complete our survey regarding the quality of the services provided by our hotel Mercure Warszawa Airport. I would like to express my sincere apology for all that you experienced during your stay. I did an investigation to find out how it was possible that our housekeeping inspectors missed 2 bins full of rubbish. We will focused our efforts on our housekeeping personnel and I guarantee that improvement will be seen very soon. I hope that you will accept my apology and give us a chance to prove that we can offer higher level of services. We will strive to provide you with much better service when you will visit us next time. Sincerely yours Iwona Świtek General Manager

Customer review rating 4.0/5

Andrej Families - Confirmed reviews ALL

Bar not available after 00:00

Dear Mr. T., Thank you very much for choosing Mercure Warszawa Airport hotel. We truly appreciate your taking the time to complete our survey regarding the quality of the service provided by us. We appreciate your comments pointing what should be improved by our personnel. We will work more intense on it. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely yours, Iwona Świtek General Manager

As expected..Very Good

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Staff very responsive and helpful..Room as expected, clean and functional

Ok stay

Customer review rating 3.5/5

Marta Business - Confirmed reviews ALL

Card to hotel room wasn't working several times and I needed to check it twice at reception

Szanowna Pani Marto, Bardzo dziękujemy za pobyt w naszym hotelu. Jesteśmy bardzo wdzięczni za wypełnienie ankiety. Dziękujemy za wszystkie krytyczne uwagi i bardzo przepraszamy, że nie do końca spełniliśmy Pani oczekiwania. Opinie naszych Gości są dla nas zawsze bardzo ważne, pozwalają nam szybciej zmieniać się na lepsze. Bardzo Panią przepraszam za wadliwie działające klucze, niestety jakość kart magnetycznych bywa zawodna i wtedy kodowanie jest nieskuteczne. Jeszcze raz dziękujemy za podzielenie się z nami Pani opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie bardziej udany - dołożymy starań by tak było. Z poważaniem, Iwona Świtek General Manager

Great stay

Customer review rating 5.0/5

Irina Solo - Confirmed reviews ALL

I liked everything. The room is really spacious and has it all. Service was also impeccable. Location is great - just a few minutes by taxi to the airport, tram and bus stops are really close by. All in all, loved it and would like to come back.

Excellent hotel

Customer review rating 4.5/5

Sidney Business - Confirmed reviews ALL

Nice rooms, professional staff, quick checkin, good breakfast, secure parking facilities. Nothing to complain

Good hotel

Customer review rating 4.5/5

Hemppa Solo - Confirmed reviews ALL

Good location, very close to public transport. A lot of shops and restaurants nearby. Big and quiet room. Staff is friendly.

Good!

TripAdvisor rating 4.0/5

peeter2019 Business - TripAdvisor review

I like this hotel. Staff always very kind and helpful. Outside car parking. Exactly for me, because I travel by car mostly. For me good location. Normal kitchen. Rooms are nice and clean. Good WiFi and so.

Good stay again!

Customer review rating 4.5/5

Peeter Business - Confirmed reviews ALL

I stay in Mercure Warszawa Airport several times and always I have very nice experience! Very helpful staff and so.

Weel suited for my business trip

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I am fine with services delivered

Dear Mr. H., Thank you very much for your stay at our Mercure Warszawa Airport hotel. We appreciate very much your nice comment. It's great that you found time and shared your opinion with us. We will make every effort to ensure that each and every stay at our hotel is equally pleasant and successful. We are looking forward to host you again. Iwona Świtek / General Manager and the Hotel Team

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Horrible internet, low quality breakfast, no wine glass in the bar. Shame …

Dear Mr. S., Thank you very much for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We haven't met complains regarding wi fi so far, I thing that something sporadical must had happened that day. I promise we will pay more attention on breakfast quality and buy additional amount of glasses immediately. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please accept my sincere apology for all you experienced. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely yours, Iwona Świtek General Manager

Good stay and nice service

Customer review rating 4.5/5

Kim L. A. Solo - Confirmed reviews ALL

Nice welcome and good at speaking english

Dear Mr. A., Thank you very much for your stay at our Mercure Warszawa Airport hotel. We appreciate very much your nice comment. It's great that you found time and shared your opinion with us. We will make every effort to ensure that each and every stay at our hotel is equally pleasant and successful. We are looking forward to host you again. Iwona Świtek / General Manager and The Team

Didnt sleep

Customer review rating 0.5/5

Rj Business - Confirmed reviews ALL

Didnt sleep with constant noise. I had requested before to give a quiet room. Unfortunately my request was not fulfilled..

Dear Mr. R., Thank you for taking the time to tell us about your experience at the Mercure Warszawa Airport. Having received your comment I must admit that I am at a loss for words. I am very sorry - please allow me to express my sincerest apologies. Your comment indicates that our receptionists need immediate training in fulfilling Guest’s requests. Our technicians checked immediately the source of noise, so far we recognized street hubbub. Despite sporadic dissatisfaction we hope you will be our returning Guest and you will have many opportunities to observe how we keep changing for the better. Thank you again for sharing your opinion with us. We will do our best for your next stay to be pleasant. Sincerely yours, Iwona Świtek General Manager

Good stay.

Customer review rating 4.0/5

Celso D. Couples - Confirmed reviews ALL

We stayed at this property prior to flying back to the States. The staff is awesome, very welcoming and always greeted us with smiles. The breakfast buffet is exceptionally good with lots of choices. The hotel itself needs a big facelift though as it's showing its age. While it is a " no smoking" hotel, the hallway and even the first room were given, smelled badly of cigarettes that we had to request to be moved to another.

ok

Customer review rating 4.0/5

Artur Business - Confirmed reviews ALL

bez problemow

Nothing to recommend

Customer review rating 2.5/5

William Families - Confirmed reviews ALL

Stayed 2 nights in a family room. The room was fine, however the sofa bed was quite uncomfortable, to the extent that I did not sleep well.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Hotel Mercure Warszawa Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can see that sofa bed was not comfortable enough and based on the score you gave I assume that the breakfast offer needs more our attention. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iwona Świtek General Manager

Quality nights

Customer review rating 5.0/5

Kim Solo - Confirmed reviews ALL

Hotelroom 444 was so nice and comfortable. The view was beautiful.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Iwona Świtek General Manager

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