WIFI/Internet Access- 15-min drive from and to Soekarno-Hatta International Airport of Jakarta
- Direct connection to PIK Avenue Mall
- Easy access to mangrove conservation park, international golf course and Waterbom Jakarta
- Famous food streets, fresh market and night seafood within walking distance
- Restaurant with amazing views of the Jakarta Bay and downtown
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
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Parking
- Private indoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Well-lit parking
- Reduced mobility rooms
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Services for children
- Children's Club for 0 to 3 years
- Children's Club for 3 to 6 years
- Children's Club for 4 to 6 years
- Childrens Club for 6 to 12 years
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Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
- SOEKARNO HATTA AIRPORT
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Languages spoken at the hotel
- Chinese Mandarin
- German
- English
- Reception open 24 hours a day
- Dry cleaning / Ironing
- Concierge
Hotel location
Jalan Pantai Indah Kapuk
Kamal Muara Penjaringan
North Jakarta
14470
jakarta
indonesia
- DAMRI : SOEKARNO HATTA
- SOEKARNO HATTA AIRPORT At 12km / 7.46 miles - Shuttle paying
- RAWA BUAYA STATION At 21km / 13.05 miles
GPS : -6.110089, 106.740407
Companies and event centres nearby
Company
Your meetings and events
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| PINE | 37 m2 | 3 m | 40 | 10 | 14 | 8 | 16 |
| OAK | 55 m2 | 3 m | 50 | 14 | 14 | 18 | 24 |
| MAPLE | 69 m2 | 3 m | 50 | 18 | 18 | 24 | 40 |
| MAHOGANY | 77 m2 | 3 m | 60 | 18 | 18 | 24 | 48 |
| TEAK | 82 m2 | 3 m | 60 | 16 | 16 | 28 | 40 |
Our rooms
Mercure Jakarta Pantai Indah Kapuk offers 240 comfortable rooms and suites that are designed for modern business and leisure travellers.
Superior Room with 1 King Size Bed
The bright and modern Room features a King Bed, 43" LED TV, complimentary WIFI, working desk, contemporary bathroom with rain shower, electronic safe, mini bar and tea/coffee.
Superior Room with 2 Single Beds
The bright and modern Room features 2 Single Beds, 43" LED TV, complimentary WIFI, working desk, contemporary bathroom with rain shower, electronic safe, mini bar and tea/coffee.
Privilege Room with 1 King Size Bed
Experience Privilege Room featuring a King Size Bed, 43" LED TV, complimentary WIFI, contemporary bathroom with rain shower, larger windows and views, arm chair, Dolce Gusto coffee machine, Mercure bathroom amenities and complimentary Mini Bar.
Privilege Room with 2 Single Beds
Experience Privilege Room featuring a King Size Bed, 43" LED TV, complimentary WIFI, contemporary bathroom with rain shower, larger windows and views, arm chair, Dolce Gusto coffee machine, Mercure bathroom amenities and complimentary Mini Bar.
Suite with 1 King Size Bed
Designed with convenience in mind, the Suite features a King bed with views of North Jakarta, a separate living room, dining table, bathroom with rain shower, exclusive benefits with complimentary Mini Bar and Dolce Gusto coffee machine.
- 240 rooms
- 220 non-smoking rooms
- 24 connecting rooms
- Extra bed in room for child
- Extra bed in room for adult
- Baby bed
Our restaurants and bars
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NSNTR is our All Day Dining restaurant located on level 8. It features both Indonesian and Western cuisine in buffet and à la carte options.
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Indulge yourself in our Lounge Bar, which offers a wide selection of coffee, tea, wines, cocktails and mocktails to compliment our delectable snacks and pastries. An excellent place to meet and catch up with friends.
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NSNTR bar, which has access to the pool, is the perfect place to unwind over Indonesian themed cocktails and snacks.
Our guest reviews for
Mercure Jakarta Pantai Indah Kapuk
100% genuine reviews from our guests
Find out more
Certificate of excellence 2019
Dear Ms. Maria P., Thank you for your loyalty as our ALL member and we appreciate your support and recent stay. We are very excited to read that your stay has been very pleasant and satisfying and all the touch points of your stay. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. Thank you again for your feedback, we invite you to share your experience online by clicking the following link http://bit.ly/2k2XCwC. We look forward to welcoming you back real soon! Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Mr. Alberto V., We very much appreciate your comments regarding your recent stay at the Mercure Jakarta Pantai Indah Kapuk. We are very excited to learn that your stay has been very pleasant. It is a great pleasure to receive such positive feedback. Your feedback regarding the water leaking to the floor is sincerely regretted and has been shared with our technical director for improvement. Thank you again for sharing your experience, we hope we will have the opportunity to welcome you back real soon! Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Ms. Sandra R., Thank you for your loyalty as our ALL Platinum member and for your lovely feedback regarding your recent stay. We are very thrilled to learn that you felt welcome and very pleased with the friendly and professional services extended by our associates. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. Thank you again for your feedback, we invite you to share your experience online by clicking the following link http://bit.ly/2k2XCwC. We look forward to welcoming you back real soon! Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Mr. Dev R., Thank you for your feedback regarding your recent stay at the Mercure Jakarta Pantai Indah Kapuk. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback regarding the pedestrian access to the mall is sincerely regretted. Kindly be advised that pedestrian accesses to the street is available at the front of the mall next to Agneya Restaurant (south) and next to Swissotel (north). Due to your feedback is related to the Mall complex management, please rest assured that is has been shared and communicated with the Mall Management for improvement. We sincerely appreciate your feedback regarding the lighting the closet for our future improvement. Thank you again for sharing your stay experience, we hope we will have the opportunity to serve you better in the near future. Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Mr. Wayne Leith A., Thank you for your lovely feedback regarding your recent stay with us. We are very thrilled to learn that your recent stay with us has been pleasant. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. Thank you again for your feedback, we do look forward to welcoming you back real soon! Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Mr. Zack T., Thank you for your lovely and superb feedback regarding your recent stay with us. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. Thank you again for your feedback, we do look forward to welcoming you back real soon! Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Mr. Manh Hung N., Thank you for your loyalty as our Le Club Accorhotels Gold member. We are excited to learn that your enjoyed our breakfast buffet spread. Your feedback is sincerely appreciated and has been shared with our executive chef and his team. Thank you again for your feedback, we do look forward to welcoming you back real soon! Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Ms. R., Thank you for your lovely feedback regarding your recent stay with us. We are very thrilled to learn that you had an awesome stay and very pleased with the friendly and warm services extended by our associates. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Mr. Christian H., Thank you for your lovely feedback regarding your recent stay with us. We are very thrilled to learn that you had an awesome stay and very pleased with the location and what the surrounding has to offer. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. Thank you again for your feedback, we invite you to share your experience online on TripAdvisor by clicking the following link http://bit.ly/2k2XCwC. We look forward to welcoming you back real soon! Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Christopher Julian K., Thank you for taking the time filling up the online survey. It was great to have you with us during the training. Hope to see you again soon! Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Mr. Y., Thank you for your lovely and constructive feedback regarding your recent stay at the Mercure Jakarta Pantai Indah Kapuk. We are very excited to learn that you had a pleasant stay. Your feedback regarding the shower flow in the room is sincerely regretted and has been rectified accordingly. Thank you again for your feedback, we all look forward to better servicing you again in the near future. Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Mr. Firdaus D., Thank you for your loyalty as our Le Club Accorhotels member. We are very thrilled to learn that you had an awesome stay and very pleased with the services, the location, and what the surrounding has to offer. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. Thank you again for your feedback, we invite you to share your experience online on TripAdvisor by clicking the following link http://bit.ly/2k2XCwC. We look forward to welcoming you back real soon! Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Mr. Kin L., Thank you for your loyalty as our Le Club Accorhotels Gold member and thank you for your lovely feedback. We are very thrilled to learn that you had an awesome stay and very pleased with the friendly and warm services extended by our associates, especially Ramos and Michiko. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. Thank you again for your feedback, we invite you to share your experience online on TripAdvisor by clicking the following link http://bit.ly/2k2XCwC. It was certainly a great pleasure for us to be at your service, we hope that you are back safely and in good health in your home, and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Ms. Sin W., Thank you for your lovely feedback regarding your recent stay with us. We are very thrilled to learn that you had an awesome stay and very pleased with our friendly associates and enjoyed our breakfast spread. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Mr. Ravi K., Thank you for your return visits as a loyal Le Club Accorhotels Gold member and thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are very thrilled to learn that you had an awesome stay and very pleased with the friendly and helpful services extended by our associates, especially Mr. Taju. We sincerely appreciate your kind feedback and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. Thank you again for your feedback, we invite you to share your experience online on TripAdvisor by clicking the following link http://bit.ly/2k2XCwC. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Mr. Robin Lynn v., Thank you for your lovely feedback regarding your recent stay with us. We are very thrilled to learn that you had an awesome stay and very pleased with the check-in and check-out process, and friendly and helpful services extended by our associates. We sincerely appreciate your kind feedback and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. Thank you again for your feedback, we invite you to share your experience online on TripAdvisor by clicking the following link http://bit.ly/2k2XCwC. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Mr. J., Thank you for taking the time to share your experience regarding your recent stay at Mercure Pantai Indah Kapuk. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. Thank you again for your feedback, It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Mr. Michael A., Thank you for your return visits as a loyal Le Club Accorhotels member and thank you for sharing your experience regarding your recent stay at Mercure Pantai Indah Kapuk. Your feedback has certainly raised many area of concerns that need to be addressed. Please accept our sincere apologies that your stay was made less pleasant due to the inconvenience. Kindly rest assured that your feedback has been shared with departments concerned and appropriate actions have been taken to rectify the issues including re-training our associates. Thank you again for your feedback, we hope we will have the opportunity to serve you better in the near future. Sincerely Yours, Dosen SINAGA Executive Assistant Manager
Dear Mr. Yongjian H., Thank you for your lovely and constructive feedback regarding your recent stay with us. We are very thrilled to learn that you had a good experience and valued our hotel. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager
Dear Mr. K. L., Thank you for your lovely feedback regarding your recent stay with us. We are very thrilled to learn that you had an excellent stay and very pleased with the location and what the surrounding has to offer. We sincerely appreciate your kind words and gladly shared them with the rest of the team, this will certainly motivate them to keep up the good work. It was certainly a great pleasure for us to be at your service and we all look forward to welcoming you again soon Sincerely, Dosen SINAGA Executive Assistant Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate