Mercure Jakarta Pantai Indah Kapuk

Mercure Jakarta Pantai Indah Kapuk 4 stars

Customer review rating (ALL Rating) 4.4/5 931 reviews

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Hotel extras

  • 15-min drive from and to Soekarno-Hatta International Airport of Jakarta

  • Direct connection to PIK Avenue Mall

  • Easy access to mangrove conservation park, international golf course and Waterbom Jakarta

  • Famous food streets, fresh market and night seafood within walking distance

  • Restaurant with amazing views of the Jakarta Bay and downtown

ALLSAFE approved hotel

Hotel location

Mercure Jakarta Pantai Indah Kapuk

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.110089, 106.740407

Telephone +62 21 22571000

Fax +62 21 22571999

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NSNTR

NSNTR is our All Day Dining restaurant located on level 8. It features both Indonesian and Western cuisine in buffet and à la carte options.

Your meetings and events

Room descriptions and layouts

5 

meeting rooms

From 1 to 60 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Mercure Jakarta Pantai Indah Kapuk offers 240 comfortable rooms and suites that are designed for modern business and leisure travellers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  931 reviews

TripAdvisor Rating  5.0/5  1,383 reviews

great location

Customer review rating 3.5/5

Edward Business - Confirmed reviews ALL

lack of TV channel for movies. installing SMART TV with NETFLIX will be great

Dear Mr. Lee Song W., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angel Wungkana Guest Experience Manager

Outstanding service of Management and their team.

TripAdvisor rating 5.0/5

Deffieflint Families - TripAdvisor review

We came back to stay at this hotel because the employees are so helpful and professional. One of the staff assisted my eldery mum that come to visit to my room without being asked to help, very kind. We were also shown the facility at the Swissotel next door and it looks amazing! Our next visit to Jakarta we will definitely stay there, we were informed it was fully booked that week. The GM of this hotel and Swissotel done a very great job of ensuring the smooth operations of both hotels. Thank you Mercure PIK for your kind and friendly hospitality! Room 2007.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

everything good

Dear Mrs. Nadine H., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angel Wungkana GuestE Experience Manager

Mr florante

TripAdvisor rating 5.0/5

Florante8 Business - TripAdvisor review

Room service is really and enjoy my stay in this hotel I recommend to stay in this place speacially with room being cleaned by Dian house keeping and also very friendly staff in the reception and restaurant

Dear florante8, Thank you for taking the time to share your experience during your stay at Mercure Jakarta Pantai Indah Kapuk. I am very ecstatic to know that you really enjoyed your time because of the cleanliness of the room and the hospitality by the team. I will share this to the team, especially Dian who ha ensure your stay was comfortable. We look forward to your next visit. Best regards, Sean Halpin General Manager

Engenering

TripAdvisor rating 5.0/5

CHRISANDIMA Business - TripAdvisor review

Mercure is a pleasant hotel to stay, and staff are very helpful, also their english is very good. This makes it easy to settle in and get on with your business. Breakfast has plenty of variety and with a shopping mall next door food is plentiful. Blue Bird taxi que outside the hotel. Remember to pay the customs on your phone when you arrive if you intend to use a local sim. Failing to do so will mean your phone will not work. Do a little research before you leave. Room 1902

Dear Chrisandima, I would like to start by thanking you for taking the time to share a review of Mercure Jakarta Pantai Indah Kapuk. I am very happy know that you feel satisfied with our staff and breakfast. Thank you for trusting us as your accommodation during your business trip. Hope we will have the pleasure of serving you again soon. Best regards, Sean Halpin General Manager

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Other web-users rate our hotel

  • 383 reviews 9.4/10 Location
  • 680 reviews 7.7/10 Room
  • 752 reviews 8.8/10 Service
  • 14 reviews 8.1/10 WiFi
  • 352 reviews 7.9/10 Cleanliness
  • 236 reviews 7.5/10 Food
  • 153 reviews 7.3/10 Breakfast
  • 133 reviews 8.3/10 Vibe

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