Mercure Gold Coast Resort

Customer review rating 4.4/5 14,700 reviews

ALLSAFE approved hotel

Mercure Gold Coast Resort
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+ 23 Services

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • MINDFUL MEETINGS conferences and events

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Golf
  • Tennis
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Self-service catering
Business services
  • 14 Meeting room(s)
  • Web Corner on a Mac

Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive
4211 carrara
australia

Tel: +61755557700

Fax: (+61)7/55557701

Check-in from 14h00

Check out up to 11h00

  • By plane

    BRISBANE AIRPORT At 87km / 54 miles

  • By plane

    GOLD COAST AIRPORT At 27.36km / 17 miles

  • By train

    Nerang Station At 7km / 4 miles

GPS :-28.029533, 153.377278

Your meetings and events

With an exceptional range of indoor and outdoor event spaces, Mercure Gold Coast Resort provides an ideal setting for meetings, incentives and events on the Gold Coast.As a Gold Coast conference center, boasting three outdoor spaces ideal for cocktail functions and banquets, as well as a dedicated conference floor with eight modern event spaces.Accommodating up to 600 delegates, event spaces are versatile allowing for a variety of function layouts and styles. A range of conference facilities are available, including paging systems, presentation equipment and WIFI access.

Room descriptions and layouts

14 

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Resort Living

  • Flipchart

  • Screen

  • Audio and video equipment

  • Lectern

  • WIFI access

  • Video equipment

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Mercure Gold Coast Resort's 292 guest rooms are fresh, contemporary and stylish. Guests can find a wide range of accommodation options at this superb resort, in each beautifully appointed and spacious room features an ensuite, a work desk, coffee and tea making facilities, a TV with pay-per-view channels. Our resort features three story low-rise accommodation, accessible via stairs (no elevators). Should you require a ground floor room, please contact us in advance and we will do our best to accommodate.

Superior Garden View with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Garden View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Garden View with 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: Garden View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Golf View with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Golf view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Golf View with 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: Golf view *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Pool View Room with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Pool side *
  • Most of the accommodation: BALCONY *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Pool View Room with 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: Pool side *
  • Most of the accommodation: BALCONY *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Spa Room with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Garden View, Patio *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Spa Room with 2 queen bed

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: Garden View, Patio *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

THE GREEN DINING

Type of cuisine: International

The Green at Mercure Gold Coast Resort is your neighbourhood locale, offering dinner every night with your favourite dishes in a casual dining space. Our Executive Chef is inspired by the warm balmy Queensland weather and it's delicious produce.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Cart Takeaway

Type of cuisine: Cafe

Enjoy a range of takeaway items from our seasonal menu and dine in the comfort of your resort room.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Green Bar

Non contractual photo

The bar provides a range of light snacks and beverages all day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Gold Coast Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

14,700 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,648 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good stay

Customer review rating 4.0/5

K N. Families - 03/05/2021 Confirmed reviews ALL

I booked online with breakfast and a room with a view included only to find out this wasn’t the case when I got to the property which was disappointing. I mentioned it to the reception person but I didn’t have enough evidence to state my case so I didn’t bother pushing it. Apart from that our stay was okay, we enjoyed ourselves. A good suggestion would be to place all the children/families together I did find that there were a lot of younger couples/people around us that partied all night which disturbed our children’s sleep. Thanks for the opportunity to express myself.

Great Stay, beautiful property

Customer review rating 5.0/5

Emma Families - 03/05/2021 Confirmed reviews ALL

We stayed as a part of a larger wedding block. We were able to be located next to my parents which helped out with the festivities. It could of been better if the whole block were located in the same building or close by, however it seemed the whole block was spread as far as possible across all the different buildings. The property is fantastic although extensive so walking between buildings especially at night was problematic. We requested an early check in and whilst we weren't guaranteed this, it didn't happen due to our request to be next / close by to my parents rooms. This was disappointing. Overall, we had a great stay. The facilities were fantastic and the cleanliness of the property and our room was above expectations.

Well Located

Customer review rating 4.0/5

Darrell H. Couples - 03/05/2021 Confirmed reviews ALL

Service excellent,food beautiful,rooms adequate,bar was limited in beverage availability. Otherwise ok

Not bad

Customer review rating 3.5/5

M. Friends - 03/05/2021 Confirmed reviews ALL

Could have been closer to of the wedding group instead of been at opposite sides of the complex but other then that wasn't to bad

Great stay - standards never fall

Customer review rating 4.0/5

Naomi Families - 03/05/2021 Confirmed reviews ALL

We enjoyed our stay once again at the Mecure. We were not sure what to expect with the menu revamp but it was really lovely food at the same standard as usual. The rooms were clean and tidy. A little disappointed to see the concierge gone especially when many guests stay there for golf and they always helped with your clubs to get to the course. Lovely gardens and the pool area. The spa was

Good stay

Customer review rating 4.5/5

Jemma Couples - 03/05/2021 Confirmed reviews ALL

Good customer service when we first checked in, everything was easy to locate and all facilities met expectations. Overall a great stay!

Good stay

Customer review rating 5.0/5

Anonymous Families - 03/05/2021 Confirmed reviews ALL

Nice resort.

very friendly staff

Customer review rating 4.5/5

T N. Solo - 02/05/2021 Confirmed reviews ALL

great relaxed stay

Good for the price

Customer review rating 4.0/5

Zak Business - 02/05/2021 Confirmed reviews ALL

Did not disappoint. Concierge was very welcoming. We had to go through a spider web to get to our hotel but that’s no ones fault. Liked the nature vibe of the place. Clean, everything I expected to be there was there. The air conditioner of the room was alright but could certainly be better. The safe was really convenient.

Great location

Customer review rating 5.0/5

Betty M. Friends - 02/05/2021 Confirmed reviews ALL

Great place to stay ! Staff great ! Food great

Good stay

Customer review rating 5.0/5

Jess Couples - 02/05/2021 Confirmed reviews ALL

Relaxing, pleasant, beautiful surroundings, clean rooms

Great experience

Customer review rating 5.0/5

Anonymous Families - 01/05/2021 Confirmed reviews ALL

Great staff, comfortable accommodation and great food. One of the nicest, yet affordable, places we have stayed at on the Gold Coast.

A really nice stay

Customer review rating 5.0/5

Jane Families - 01/05/2021 Confirmed reviews ALL

Accommodation is a bit dated but it was extremely tidy and the service was Amazing and quick. Friendly team and welcoming. We will visit again

Dear Mr T., Thank you for your review. Great to see you had an enjoyable experience with us. I will pass your comments onto our team. We look forward to welcoming you back to the hotel again soon. Warm regards, Ben Carroll Guest Services

Well Located

Customer review rating 3.0/5

Di… Couples - 01/05/2021 Confirmed reviews ALL

On first entering the premises, I was thinking if this what it looks outside on the foyer, I would hate to see inside the rooms. The foyer was filthy and needed a good gernie. No help with luggage and directions and the room was so smelly with a strong musty mildew smell, that I coughed all night. The Media Corner where we could use the computer never worked, as the keyboard wasn't functioning correctly. I reported it on the night I booked in as I needed to print documents out, but nothing was done and all it needed was a new keyboard. But it was still like that the next day.

Nice for a Brisbane escape

Customer review rating 4.0/5

Joe Families - 01/05/2021 Confirmed reviews ALL

Check in process easy. Room a bit challenging to get to and no lift with made it hard with two under 3s and 2 suitcases Room well appointed and modern. Good shower pressure and comfortable bed. Was loud noise from a wedding which thankfully stopped at 10:55pm. The breakfast didn't have a menu in room (or price). Was a wait of about 10 mins for breakfast - but it was quite good and reasonable price. Checkout was a bit tricky. Was only able redeem 2000 accor points and they said they would do the other 2000 the next business day with the balance of my card. I still haven't received any accor points or status points which I'm relying on to get to Gold so if they could be followed up ASAP I would appreciate it!!!

Well located, very good service

Customer review rating 5.0/5

Sylvia K. Couples - 01/05/2021 Confirmed reviews ALL

Stayed overnight, room lovely and clean. Very comfortable staff lovely

Dear Sylvia k., Thank you for your review. We appreciate the kind words and look forward to welcoming you back again soon. Warm regards, Ben Carroll Guest Services

Location was excellent

Customer review rating 4.5/5

Bruce Business - 30/04/2021 Confirmed reviews ALL

I had no troubles. Food was good in the restaurant and I was close to the business venue .

Relaxed stay

Customer review rating 4.5/5

Deb Couples - 30/04/2021 Confirmed reviews ALL

Very quite location we had a room overlooking the golf course, very peaceful. Accomodation was clean and quite roomy for a standard room. Service was timely and friendly. We had dinner in the restaurant which was lovely, delicious and very well priced. As it was my partners birthday we were greeted with a nice bottle of bubbles waiting in our fridge on arrival . Most definitely will stay here again. All staff very friendly !

Good stay bad food

Customer review rating 2.5/5

Michael S. Couples - 30/04/2021 Confirmed reviews ALL

Stated 3 nights ate dinner in the restaurant 3 nights, 1st night fish and chips special excellant, 2nd night fish cakes rubbish no taste no sauce,Thai curry resembled cat food without any flavour or taste,satay edible.3rd night Pizza and chips not a lot you could do wrong.

Great Location, good service

TripAdvisor rating 5.0/5

Nashbakhit 13/04/2021 TripAdvisor review

Loved it, was so relaxing, we got all help we needed from staff members, thank you for making our stay very enjoyable. we were checked in early and easily enough to have a good kick start of our holiday and same easy checking out process.

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