WIFI/Internet Access- Relaxing resort set amongst lush tropical gardens
- Family friendly with free parking
- MINDFUL MEETINGS conferences and events
- MyGlass beverage packages available for members of Le Club AccorHotels
- Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI access
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Parking
- Private indoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Valet parking
- Well-lit parking
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Babysitting on request
- 100% non-smoking hotel
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Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
- Reception open 24 hours a day
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Early check-in/Late check-out
- EARLY CHECK IN FROM 8AM (Paying)
- LATE CHECK-OUT UP TO 6PM (Paying)
- Dry cleaning / Ironing
- Currency exchange
- Porter
- Concierge
Hotel location
64 Palm Meadows Drive
4211
carrara
australia
- BRISBANE AIRPORT At 87km / 54 miles
- GOLD COAST AIRPORT At 27.36km / 17 miles
- Nerang Station At 7km / 4 miles
GPS : -28.029533, 153.377278
Your meetings and events
With an exceptional range of indoor and outdoor event spaces, Mercure Gold Coast Resort provides an ideal setting for meetings, incentives and events on the Gold Coast.As a Gold Coast conference center, boasting three outdoor spaces ideal for cocktail functions and banquets, as well as a dedicated conference floor with eight modern event spaces.Accommodating up to 600 delegates, event spaces are versatile allowing for a variety of function layouts and styles. A range of conference facilities are available, including paging systems, presentation equipment and WIFI access.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| The Boardroom | 62 m2 | 3 m | 30 | 24 | 22 | 25 | 30 |
| Phoenix Room | 70 m2 | 3 m | 50 | 24 | 16 | 32 | 50 |
| Gleneagles Room | 90 m2 | 3 m | 50 | 24 | 22 | 32 | 40 |
| St Andrews Room | 90 m2 | 3 m | 50 | 24 | 22 | 32 | 40 |
| Pinehurst Room | 160 m2 | 4 m | 120 | 30 | 30 | 60 | 70 |
| The Deck | 170 m2 | 20 m | 0 | 0 | 1 | 0 | 80 |
| Links Foyer | 180 m2 | 3 m | 0 | 0 | 1 | 0 | 1 |
| The Club Room | 183 m2 | 3 m | 100 | 36 | 30 | 72 | 80 |
| Doral Room | 205 m2 | 4 m | 160 | 40 | 40 | 80 | 90 |
| The Oasis Pool | 220 m2 | 20 m | 0 | 0 | 1 | 0 | 200 |
| Augusta Room | 230 m2 | 4 m | 200 | 40 | 50 | 90 | 100 |
| The Lounge | 270 m2 | 3 m | 60 | 24 | 25 | 30 | 90 |
| The Masters Ballroom | 595 m2 | 4 m | 600 | 100 | 100 | 300 | 350 |
| The Green | 2,000 m2 | 20 m | 0 | 0 | 100 | 0 | 600 |
Our rooms
Mercure Gold Coast Resort's 292 guest rooms are fresh, contemporary and stylish. Guests can find a wide range of accommodation options at this superb resort, in each beautifully appointed and spacious room features an ensuite, a work desk, coffee and teamaking facilities, a TV with pay-per-view channels. Our resort features three story low-rise accommodation, accessible via stairs (no elevators). Should you require a ground floor room, please contact us in advance and we will do our best to accommodate.
Superior Garden view room with 1 kingsize bed
Modern in design, featuring tranquil views of the resort's manicured gardens beyond your private balcony or courtyard. Spacious and well-appointed rooms, with complimentary WiFi and 24 hour in-room dining available.
Superior Garden view room with 2 queen beds
Modern in design, featuring tranquil views of the resort's manicured gardens beyond your private balcony or courtyard. Spacious and well-appointed rooms, with complimentary WiFi and 24 hour in-room dining available.
Superior Pool view room with 1 kingsize bed
Take in the lively atmosphere and enjoy poolside views from your private balcony or courtyard. Spacious and well-appointed rooms, with complimentary WiFi and 24 hour in-room dining available.
Superior Pool view room with 2 queen beds
Take in the lively atmosphere and enjoy poolside views from your private balcony or courtyard. Spacious and well-appointed rooms, with complimentary WiFi and 24 hour in-room dining available.
Superior Golf view room with 1 kingsize bed
Whether you're about to hit the fairways, or relaxing after the day's activities, our Superior Golf View Rooms, with a private balcony or courtyard overlooking the beautiful Palm Meadows Golf Course, are the perfect spot to unwind.
Superior Golf view room with 2 queen beds
Whether you're about to hit the fairways, or relaxing after the day's activities, our Superior Golf View Rooms, with a private balcony or courtyard overlooking the beautiful Palm Meadows Golf Course, are the perfect spot to unwind.
Superior Spa Room with 1 kingsize bed
Take the opportunity to spoil yourself in one of our recently refurbished Spa Rooms, boasting garden or golf views and a sumptuous spa bath. Indulge with all-inclusive extras including WiFi, bathrobes and slippers.
Superior Spa Room with 2 queen bed
Take the opportunity to spoil yourself in one of our recently refurbished Spa Rooms, boasting garden or golf views and a sumptuous spa bath. Indulge with all-inclusive extras including WiFi, bathrobes and slippers.
Standard Room 1 King Bed
This beautifully appointed room features a king size bed, en suite bathroom and views of the resort gardens.
Standard Room 2 Queen Beds
This beautifully appointed room features two queen beds, en-suite bathroom and views of the resort gardens.
- 292 rooms
- 100% non-smoking hotel
- 4 rooms for people with reduced mobility
- 24 connecting rooms
- Baby bed
Our restaurants and bars
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Open every day from 6:30am until late, The Restaurant serves an extensive a-la-carte menu highlighting the freshest local produce available.
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The bar provides a range of light snacks and beverages all day.
Certificate of excellence 2019
Dear Melinda, Thank you for leaving us such wonderful feedback. All of us here at Mercure Gold Coast Resort are glad that you loved your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Martin Pedreira Assistant Manager
Dear Stephen, Thank you for taking the time to share your feedback. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to welcome you back to our hotel very soon! Warm regards, Martin Pedreira Assistant Manager
Dear Nicholas, We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martin Pedreira Assistant Manager
Dear Rex, Thank you for leaving us such wonderful feedback. All of us here at Mercure Gold Coast Resort are glad that you loved your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Martin Pedreira Assistant Manager
Dear Dave, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Martin Pedreira Assistant Manager
Dear Narelle, Thank you for taking the time to tell us about your experience at the Mercure Gold Coast Resort. Please allow me to express my sincerest apologies that your experience with us did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Martin Pedreira Assistant Manager
Dear Peta-Ann, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Regards, Martin Pedreira Assistant Manager
Dear Anthony, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Regards, Martin Pedreira Assistant Manager
Dear Deb, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Regards, Martin Pedreira Assistant Manager
Dear Susan, We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. We are incredibly grateful that you took the time to leave us this feedback. Here at Mercure Gold Resort we put Guest satisfaction as our top priority and we are committed to our guests. Its guests like you that make our job wonderful. We look forward to serving you again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Martin Pedreira Assistant Manager
Dear Aaron, Thank you for taking the time to share your feedback. Our dedicated staff will be pleased to learn of your high praise. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, Please feel free hesitate to contact me directly to look after you, I can assure you that we will do our best to give you the great resort experience that so many of our guests have grown so fond of. Sincerely, Martin Pedreira Assistant Manager
Dear Steve, We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. We are incredibly grateful that you took the time to leave us this feedback. Here at Mercure Gold Resort we put Guest satisfaction as our top priority and we are committed to our guests. Its guests like you that make our job wonderful. We look forward to serving you again for 100 more. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Martin Pedreira Assistant Manager
Dear Amanda, We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. We are incredibly grateful that you took the time to leave us this feedback. Please allow me to express my sincerest apologies that your arrival experience with your first room did not meet your expectations. Here at Mercure Gold Resort we put Guest satisfaction as our top priority and we are committed to our guests. Its guests like you that make our job wonderful. We look forward to serving you again. Thank you again for sharing your experience. Kind regards, Martin Pedreira Assistant Manager
Dear Tat, We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martin Pedreira Assistant Manager
Dear Alice, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrew Cabel Assistant Manager
Dear Sharon, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrew Cabel Assistant Manager
Dear Yvonne, We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martin Pedreira Assistant Manager
Dear Milo's, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ben Carroll Assistant Manager
Dear Michael, Thank you for your fantastic feedback. Our team & I are thrilled to see you and your family had an enjoyable stay. If the Golf Course is calling loudly next time, Please let us know and we happily book you into the course! :). Once again, Michael. Thank you for the kind words. We hope to welcome you and your family back again soon. Warm regards, Ben Carroll Assistant Manager.
Dear Rhonda, Thank you for taking the time to tell us about your experience at the Mercure Gold Coast Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Martin Pedreira Assistant Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
