Mercure Gold Coast Resort

Customer review rating 4.4/5 14,359 reviews

ALLSAFE approved hotel

Mercure Gold Coast Resort
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+ 23 Services

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • MINDFUL MEETINGS conferences and events

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Golf
  • Tennis
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Self-service catering
Business services
  • 14 meeting room(s)
  • Web Corner on a Mac

Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive
4211 carrara
australia

Tel: +61755557700

Fax: (+61)7/55557701

Check-in from 14h00

Check out up to 10h00

  • By plane

    BRISBANE AIRPORT At 87km / 54 miles

  • By plane

    GOLD COAST AIRPORT At 27.36km / 17 miles

  • By train

    Nerang Station At 7km / 4 miles

GPS :-28.029533, 153.377278

Your meetings and events

With an exceptional range of indoor and outdoor event spaces, Mercure Gold Coast Resort provides an ideal setting for meetings, incentives and events on the Gold Coast.As a Gold Coast conference center, boasting three outdoor spaces ideal for cocktail functions and banquets, as well as a dedicated conference floor with eight modern event spaces.Accommodating up to 600 delegates, event spaces are versatile allowing for a variety of function layouts and styles. A range of conference facilities are available, including paging systems, presentation equipment and WIFI access.

Room descriptions and layouts

14 

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Resort Living

  • Flipchart

  • Screen

  • Audio and video equipment

  • Lectern

  • WIFI access

  • Video equipment

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Mercure Gold Coast Resort's 292 guest rooms are fresh, contemporary and stylish. Guests can find a wide range of accommodation options at this superb resort, in each beautifully appointed and spacious room features an ensuite, a work desk, coffee and tea making facilities, a TV with pay-per-view channels. Our resort features three story low-rise accommodation, accessible via stairs (no elevators). Should you require a ground floor room, please contact us in advance and we will do our best to accommodate.

Superior Garden View with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Garden View with 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Golf View with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Golf view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Golf View with 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: Golf view *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Pool View Room with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Pool View Room with 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Spa Room with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Garden View, Patio *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Spa Room with 2 queen bed

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: Garden View, Patio *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

THE GREEN RESTAURANT

Type of cuisine: International

The Restaurant serves an extensive a-la-carte menu highlighting the freshest local produce available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Cart Takeaway

Type of cuisine: Cafe

Enjoy a range of takeaway items from our seasonal menu and dine in the comfort of your resort room.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Green Bar

Non contractual photo

The bar provides a range of light snacks and beverages all day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Gold Coast Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

14,359 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,638 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Fabulous resort!

TripAdvisor rating 5.0/5

owenoakeyconsulting 22/02/2021 TripAdvisor review

Fantastic spa room, pool and spa area plus restaurant (great food) and takeaway service (superb coffee!!) Very friendly and helpful staff. Loved the view of the lake from balcony Enjoyed our stay very much xx

Well located, Good Stay & Free Parking

Customer review rating 4.0/5

Michael Business - 21/02/2021 Confirmed reviews ALL

Breakfast set up was much better, you only pay for what you order and eat.

Great services and staff

Customer review rating 4.5/5

Cameron C. Couples - 21/02/2021 Confirmed reviews ALL

Had a lovely time at your Gold Coast hotel. The staff were really friendly and very helpful.

Great location, great price

Customer review rating 3.5/5

Mischelle Friends - 21/02/2021 Confirmed reviews ALL

Nice hotel with good facilities, friendly staff and clean and tidy rooms. Close to shopping centres and Surfers.

Excellent relaxing week-end away

Customer review rating 4.5/5

Viola P. Couples - 20/02/2021 Confirmed reviews ALL

As always the staff and service was exceptional. Thank you for the room upgrade, it was most appreciated :-)

Great value

Customer review rating 4.0/5

Ross Families - 20/02/2021 Confirmed reviews ALL

Spacious comfortable Air conditioned rooms in quiet garden surrounds, very comfy beds, good pools, tennis courts, friendly check in staff

stay-cation

Customer review rating 4.5/5

Joel Families - 19/02/2021 Confirmed reviews ALL

great spot clean rooms friendly staff great food at good prices

Great location and exceptional reception service

Customer review rating 5.0/5

Chris Families - 19/02/2021 Confirmed reviews ALL

Very friendly and helpful. Particular mention to Assistant Manager ‘Ben’ who went over and above with a technical issue I had. Ben, great job with my ‘card’. You are a credit to the hotel.

clean and nice place to stay

Customer review rating 4.0/5

Julinar H. Couples - 18/02/2021 Confirmed reviews ALL

we will come back to stay at mercure resort again for sure

Great Staff

Customer review rating 5.0/5

Kylie W. Families - 17/02/2021 Confirmed reviews ALL

I had booked 4 rooms for my family and initially one set of our room cards wouldn't open the door so we had that corrected, then I phoned the restaurant to confirm what time I had booked our dinner for 6:30 or 6:45 as I couldn't recall. I had booked dinner with the restaurant after I made my reservation for the rooms. A staff member told me that she was unable to view the system without her manager and that her manager wasn't there at that time. I left my number for the manager to contact me when she was back. Half an hour later I phoned again as I hadn't heard. My call went through to reception, I explained what happened and he went to the restaurant to ask for me as nobody was picking up. It took so long that I ended up hanging up the phone. We went for a swim then becoming worried I phoned again and was told that they would call my room back. This time they did call back but told me unfortunately they could not see my booking in the system and that I wouldn't be able to have dinner until 7:45 which was too late for the toddlers. I then explained everything that happened so far and that because they had left it so late to let me know I didn't have anything else organised. The restaurant manager listened to me and managed to rearrange the tables bringing our dinner booking back to 7 p.m. which was great. When we arrived to dinner we were treated absolutely fantastically. The staff went over and above their call of duty to make sure that everything was ok. They offered free garlic cobs and everyone at our table loved the new waiter Jason I believe his name was. He managed to organise our table brilliantly, everyone was chopping and changing orders and he got everything perfect and correct and he was just brilliant. Some way through dinner I realised how well they were looking after us over and above the call of duty. I really appreciate it. Additionally the pool for the little children was perfect and I like the fact that you allowed drinking near the pool. The rooms are clean, well appointed and private and the general atmosphere is relaxing. I would definitely book again.

Customer review rating 3.5/5

Anonymous Business - 17/02/2021 Confirmed reviews ALL

Everything was good. ordered bacon and eggs for breakfast however it came with no bacon. Minor complaint.

Good stay

Customer review rating 4.0/5

L. Couples - 17/02/2021 Confirmed reviews ALL

We stayed for 2 nights, everything was good, must need to drive, not many shops close by.

Amazing Resort Style Hotel

TripAdvisor rating 5.0/5

Mitzi1303 17/02/2021 TripAdvisor review

The Mercure Carrara never disappoints all the staff are very helpful and nothing is to much trouble. The pool area is fantastic and has a new café/bar, the area around the pool has plenty of seating. and shade The rooms are well equipped and have Foxtel. Beds are amazingly comfortable The restaurant serves excellent meals and has a great feel about it. A small drive from Surfers Paradise but nice to be out a bit and get the opportunity to relax.

Average stay, given price

Customer review rating 2.0/5

Anonymous Couples - 16/02/2021 Confirmed reviews ALL

Disappointed to be honest. Was a romantic weekend away after being proposed to by my now fiance. Tick valet parking is none. No offer of bags to room so have to wheel them from carpark. Room well..... needs a massive revamp old and needs refreshing. Bathroom you have a tiny sign warning about steam setting off alarms... put extractor fans in problem solved. Shower the head needs to be thrown out size well my shower at home is bigger. Lighting in room minimal. You cant help covid but the breakfast options were nil to none. $80 for 2 people 2 mornings is vastly high for bacon and eggs and a muffin. Wont recommend

Very Good

Customer review rating 5.0/5

Tai Q. Couples - 16/02/2021 Confirmed reviews ALL

A very down to earth atmosphere, friendly and helpful staff

Ok stay food services need a lot of work

Customer review rating 3.5/5

Pete Couples - 16/02/2021 Confirmed reviews ALL

Food no better than the local pub and the service has a lot to be desired dinner was dissapointing breakfast service was a joke

We will book here again!

Customer review rating 5.0/5

Feras M. Families - 16/02/2021 Confirmed reviews ALL

Great Service & Super Clean Facilities at an Affordable Price.

Clean comfortable and modern

Customer review rating 5.0/5

Lee Families - 15/02/2021 Confirmed reviews ALL

Very good

Awesome my wife and I had a wonderful stay

Customer review rating 5.0/5

Steven Couples - 15/02/2021 Confirmed reviews ALL

the staff are very helpful and friendly. Loved our room and the food

Quiet peaceful stay with great facilities.

Customer review rating 4.5/5

Wendy F. B. Couples - 15/02/2021 Confirmed reviews ALL

From checkin to check out our stay was wonderful, in every way. Friendly attentive staff, great pool & facilities, comfy beds & clean comfortable good sized rooms. The food, drinks & coffee were all delicious & of a high standard & service was very pleasant at the Cafe. The only thing missing was somewhere to purchase snacks or small groceries. Overall excellent, we will return.

Our most recent 20 reviews

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