Mercure Gold Coast Resort

Mercure Gold Coast Resort

Customer review rating (ALL Rating) 4.3/5 2,628 reviews

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Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Your meetings and events

With an exceptional range of indoor and outdoor event spaces, Mercure Gold Coast Resort provides an ideal setting for meetings, incentives and events on the Gold Coast. As a Gold Coast conference center, boasting three outdoor spaces ideal for cocktail functions and banquets, as well as a dedicated conference floor with eight modern event spaces. Accommodating up to 600 delegates, event spaces are versatile allowing for a variety of function layouts and styles. A range of conference facilities are available, including paging systems, presentation equipment and WIFI access.

Room descriptions and layouts

14 

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Mercure Gold Coast Resort's 292 guest rooms are fresh, contemporary and stylish. Guests can find a wide range of accommodation options at this superb resort, in each beautifully appointed and spacious room features an ensuite, a work desk, coffee and tea making facilities and a flat screen TV. Our resort features three story low-rise accommodation, accessible via stairs (no elevators). Should you require a ground floor room, please contact us in advance and we will do our best to accommodate.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,628 reviews

TripAdvisor Rating  4.0/5  1,707 reviews

Great Hospitality & Awesome Service

TripAdvisor rating 4.0/5

RonTang TripAdvisor review

I will begin with things to note about the resort so as to manage one's expectations when booking rooms at this resort. The rooms are located across three levels in various blocks and are not facilitated by elevators. However, the resort has rooms on the ground floor to cater to people with mobility disabilities. Please enquire when booking your stay. The carpark is free to use by guests and spaces are unmarked. This could present a challenge as one may find yourself parking further away from your room. As the resort is located remotely from many amenities like convenience stores, restaurants, shops and supermarkets, be sure to stock-up prior to check-in if you do not intend to get out of the resort during your stay. Due to its location though, one can look toward a peaceful and tranquil stay amidst nature and fresh air. Special mention to Hannah at front desk who welcomed me with broad smiles, polite greetings and swift check-in. Great Queensland hospitality. She even offered to send someone to assist with my luggage since my room was on the second level. However, upon reaching the foot of my block, no one was there. But it was ok as I slowly managed to get to my room. Kudos to the resort for the special treat I received for my birthday. You made me feel very special. The rooms are relatively dated but well maintained. very clean and tidy. The resort has two swimming pools, a gym, and tennis courts. It is a place I would recommend for families and couples for a great weekend away. The restaurant serves a generous spread for breakfast and even at AUD30 per person, it is worth the money. Mercure is part of the Accor Group of hotels. It has once again lived up to its good name in providing great hospitality and awesome service. Thank you.

Wonderful stay

Customer review rating 4.5/5

Peter Couples - Confirmed reviews ALL

Great pool,accom and golf.

Dear Peter, Thank you for your review. We appreciate your insight into your recent stay with us. We certainly look forward to welcoming you back for a return stay. Warm regards, Ben Carroll Assistant Front Office Manager

Good stay, could be cleaner

Customer review rating 4.0/5

Ali Families - Confirmed reviews ALL

Check in was chaotic, despite us being the only ones checking in, the pre check in does not make anything faster, rooms could do with a deep clean, con webs everywhere, air con vent thick with dust, windows need cleaning on inside, like I said a deep clean. No phone numbers or pen or paper in rooms. Beds and pillows extremely comfortable. Pool is amazing. Breakfast good value, altho the menu for lunch and dinner could do with a few more items added to it. Location was great for us. Just would like rooms to be cleaner

Lovely hotel

Customer review rating 4.0/5

Jo Families - Confirmed reviews ALL

Nice facilities, clean, comfortable, attentive and friendly staff, lovely pool, great location.

Dear Joanne, Thank you for choosing to stay with us and appreciate your positive comments regarding your stay. I will certainly share your positive feedback with teams as it is always encouraging to receive positive comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Azam

Great service and property

Customer review rating 4.0/5

Brett D. Families - Confirmed reviews ALL

The stay was excellent and the property is incredibly well maintained. The staff were amazing and we enjoyed our stay. The only down side was that room 7103 where our kids stayed had a strong smell of stale cigarette smoke which was disappointing

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Other web-users rate our hotel

  • 722 reviews 8.2/10 Location
  • 2,108 reviews 6.5/10 Room
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  • 972 reviews 7/10 Comfort
  • 876 reviews 5/10 Cleanliness
  • 800 reviews 6.6/10 Food
  • 454 reviews 7.2/10 Breakfast

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