Novotel London Canary Wharf

Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.3/5 3,262 reviews

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Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • An ALLSAFE Bureau Veritas certified hotel.

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel London Canary Wharf

40 Marsh Wall
United Kingdom

GPS:51.501331, -0.023293

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Extensive experience and expertise count, and Novotel has both. All our network hotels can organize meetings for up to 45 persons, while our convention center hotels can plan and host very large events. With the Meeting@Novotel offer, Novotel promises the right solution to meet every need. All nine rooms are individually designed with bespoke interiors representing London's Docklands history. The innovatively designed spaces can be configured to facilitate boardroom, cocktail or theatre set-up.

Room descriptions and layouts

meeting rooms

From 1 to 40 


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Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,262 reviews

TripAdvisor Rating  4.5/5  1,677 reviews

Customer review rating 4.5/5

Ben Couples - Confirmed reviews ALL

From check in to checking out everyone was so helpful and happy to help. Would definitely stay again. The rooms had everything you could need and where very clean and tidy! The one thing I would add is if it would be possible sync you're apple device to the tvs in the room.

Dear Ben , Thank you so much for your feedback. It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! We'll try to work out the way to sync the iphone with our tv for next time :) Hope to see you soon, Noelia & The Novotel London Canary Wharf Family

Well located, 200 metres from my office.

Customer review rating 4.5/5

Andrea C. D. B. Business - Confirmed reviews ALL

Perfect stay for business. Excellent meal in Bokal restaurant.

Thank you so much for this amazing review, Andrea. I cannot wait to share your feedback with my team. We hope to welcome you back in the near future. Kindest regards Samira & the Novotel London Canary Wharf family

Great room, staff very accommodating

Customer review rating 4.5/5

Mrs J. Couples - Confirmed reviews ALL

Stress free

Dear Honei, Thank you so much for your feedback. It was our great pleasure to welcome you and we're glad to hear you had a great stay with us and got to enjoy a stress free stay! Hope to see you soon, Noelia & The Novotel London Canary Wharf Family

Not as good as it seems

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

i booked a night in this hotel due to good location and nice view with a hope for a quiet stay. Unfortunatelly the alarm went off on 28 floor just before 6am which sounded like fire alarm (later it appeared to be in relation to water pipes). This was the most stressful visit, causing me to dress up, start packing and leaving the room before 6 am unnecessairly thinkig i need to evacuate. No apologies or explanation from the hotel. They also called my husband who made the single reservation in the middle of night to ask why he has not checked in waking him up. in addition the room entry card stopped working before check out which made me to go up and down 3 times. Not too professional customer service for such a high rate.

Nice Location nice room

Customer review rating 5.0/5

Brooke Couples - Confirmed reviews ALL

I stayed on floor 20 room 2008 and the view was of the shard, the london eye and london bridge. When i got to the hotel the last at the desk said if i signed up for the loyalty programme (free) i could get a free upgrade so of course i did. I don’t know if they do this regularly but i was very pleased. The room was very clean and spacious and the shower was my favourite with the privacy setting through the glass. The reception smelt AMAZING. We got complimentary body wash and shampoo but no conditioner which was slightly disappointing considered i paid £230 for one night. Beautiful restaurants near by and an ice skating rink if you go in November. Honestly couldn’t fault my stay. I should have brought a fire tv stick or something though to put into the Tv so i could watch netflix as the tv was HUGE. Would definitely recommend to a friend and would come back.

Dear Mae Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed welcoming you as much as you enjoyed your stay. Take care! Samira & the Novotel London Canary Wharf family

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Other web-users rate our hotel

  • 1,001 reviews 9.1/10 Location
  • 2,711 reviews 7.6/10 Room
  • 2,052 reviews 8.1/10 Service
  • 31 reviews 7.5/10 WiFi
  • 1,021 reviews 4.7/10 Cleanliness
  • 863 reviews 7.7/10 Breakfast
  • 763 reviews 7.1/10 Amenities
  • 466 reviews 9/10 Vibe

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