WIFI/Internet Access- 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich
- Advantage 2
- 313 contemporary guest rooms including 26 designer style Suites with panoramic London views
- 9 design inspired meeting rooms including E-board technology
- BOKAN - Three breath taking options for food and drink located on the hotel's top floors
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
PayingHotel location
40 Marsh Wall
E14 9TP
london
united kingdom
- BUS : 135 D3 D7, MARSH WALL
- SUBWAY : DLR JUBILEE, CANARY WHARF
- LONDON CITY AIRPORT At 8km / 5 miles
- LONDON CITY AIRPORT At 8.05km / 5 miles
- THAMES CLIPPER At 2.2km / 1.37 miles
- LIMEHOUSE At 1.61km / 1 miles
GPS : 51.501331, -0.023293
Companies and event centres nearby
Company
Exhibition and convention centre
Your meetings and events
Extensive experience and expertise count, and Novotel has both. All our network hotels can organize meetings for up to 50 persons, while our convention center hotels can plan and host very large events.With the Meeting@Novotel offer, Novotel promises the right solution to meet every need.All nine rooms are individually designed with bespoke interiors representing London's Docklands history. The innovatively designed spaces can be configured to facilitate boardroom, cocktail or theatre set-up.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| WEST INDIA | 12 m2 | 2 m | 0 | 0 | 6 | 0 | 0 |
| COFFEE | 18 m2 | 2 m | 0 | 11 | 0 | 0 | 0 |
| SPICE | 18 m2 | 2 m | 0 | 0 | 6 | 0 | 0 |
| TOBACCO DOCK | 22 m2 | 2 m | 0 | 0 | 9 | 0 | 0 |
| CRATE | 27 m2 | 2 m | 0 | 0 | 12 | 0 | 0 |
| RUM | 28 m2 | 2 m | 0 | 0 | 10 | 0 | 0 |
| LOGS | 33 m2 | 2 m | 0 | 0 | 10 | 0 | 0 |
| SILK | 40 m2 | 2 m | 0 | 0 | 10 | 0 | 0 |
| EAST INDIA | 96 m2 | 2 m | 40 | 13 | 0 | 0 | 40 |
Our rooms
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
Nouvelle suite NOVOTEL
- 313 rooms
- 100% non-smoking hotel
- 32 rooms for people with reduced mobility
- Baby bed
Our restaurants and bars
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We are BOKAN, the award winning 2 AA Rosette dockside beacon for artisanal food and drink. We have crafted a menu inspired by rich European cultural cuisines that have flowed along the Thames since ancient times.
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A cosy and stylish space located on street level with outdoor terrace seating - relax, unwind and indulge in a selection of locally roasted artisan coffee, pastries, snacks and stone baked pizza at Canary Coffee.
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A warm welcome to Le Club Lounge - our stylish and cosy space designed exclusively for our Le Club Accor Hotel members. An ideal getaway from the hustle and bustle of the hotel with a range of refreshments and snacks available.
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Inspired mixology, locally distilled spirits, craft beers and extensive wine list set in a memorable space with views of Canary Wharf and the City of London. For reservations, dress code and age policy, please visit bokanlondon.co.uk
Lounge in the sky and admire breath taking 360 degree views across the London skyline - take the chance to perch inside at the rooftop bar or unwind on the terrace. For reservations, dress code and age policy, please visit bokanlondon.co.uk
Our guest reviews for
Novotel London Canary Wharf
100% genuine reviews from our guests
Find out more
Certificate of excellence 2019
Dear Jon, Thank you for taking the time to tell us about your experience at the Novotel London Canary Wharf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are sorry you had been disturbed by other guests during your night sleep. I personally checked our records as we have a security walking around the hotel and the floors on that evening they were dealing with some situation that resulted that we were not aware about the noise until you called the reception. This is frustrating that the attitude of unrespectful guests had broken your night sleep and we were not informed earlier. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Warm regards, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Olufunmike , We very much appreciate your comments regarding your stay at the Novotel London Canary Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, , FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Julia, We very much appreciate your comments regarding your stay at the Novotel London Canary Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Annelouise, We very much appreciate your comments regarding your stay at the Novotel London Canary Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the room temperature we hope you had called the reception and they managed to help you to have the room temperature you want. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Ann, We very much appreciate your comments regarding your stay at the Novotel London Canary Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Rahim, We very much appreciate your comments regarding your stay at the Novotel London Canary Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Jonathan, Bonjour! We very much appreciate your comments regarding your stay at the Novotel London Canary Wharf. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We are glad you gound The staff are so friendly and the rooms are great. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Warm regards, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Catherine, We very much appreciate your comments regarding your stay at the Novotel London Canary Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Alannagh, Thank you so much for taking the time to complete our Guest Satisfaction Survey and this amazing feedback! It is always our goal to make sure our guests are happy and I look forward to sharing your comments with our team. Thank you for choosing to stay with us and we hope to welcome you back again soon. Warm regards, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Meredith, We very much appreciate your comments regarding your stay at the Novotel London Canary Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Tom , We very much appreciate your comments regarding your stay at the Novotel London Canary Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad you choosed us for your girlfriend birthday and we made it ! Feel free to come back for another special occasion we will be delighted to assist you again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Charanpal, Thank you so much for taking the time to complete our Guest Satisfaction Survey. We are thrilled to see that you enjoyed your stay with us and thank you for choosing us as your home away from home. We hope to welcome you back again soon. Warm regards, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Marta, We very much appreciate your comments regarding your stay at the Novotel London Canary Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Sabrina O., Bonjour! We very much appreciate your comments regarding your stay at the Novotel London Canary Wharf. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We are so happy you enjoyed your anniversary with us! Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Warm regards, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Marta Lopez, Thank you so much for taking the time to complete our Guest Satisfaction Survey. We are thrilled to see that you enjoyed your stay with us and thank you for choosing us as your home away from home. We hope to welcome you back again soon. Warm regards, Jerome Leuliette Assistant Front Office Manager
Dear Tania, We very much appreciate your comments regarding your stay at the Novotel London Canary Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Lyes D., Thank you for taking the time to tell us about your experience at the Novotel London Canary Wharf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sorry to hear that you found our staff unhelpful, and I am wondering if you are getting back to our survey in regards of the stay of last week, where you have been complimentary upgraded to a Deluxe room or if you are getting back to us following the fact we were unable to accommodate you in a superior room matching with your request for high floor last night. Best regards, Jerome Leuliette Assistant Front Office Manager
Dear Thithiwat M., Thank you for taking the time to tell us about your experience at the Novotel London Canary Wharf. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I am very surprised by your comment because I had the chance to meet you on couple occasions during your 5 nights stay and when asking you how you were and how you were with your stay you always replied positively. I will be pleased if you can contact me directly as I would like to understand and receive more details.My email fr… I am looking forward to hearing from you. Sincerely, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Minh Duc L., We very much appreciate your comments regarding your stay at the Novotel London Canary Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
Dear Julien, We very much appreciate your comments regarding your stay at the Novotel London Canary Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate