ibis Styles Edinburgh St Andrew Square 3 estrelas

Nota clientes Avis (Classificação ALL) 4.6/5 3.125 comentários

19 St Andrew Square, EH2 1AU EDINBURGH, Reino Unido

Extras do hotel

  • Localização central, com ligações de transportes e estação ferroviária de Edimburgo perto

  • Ask about our balcony rooms for a breathtaking view for a restorative night's sleep

  • On-site bar and restaurant "Bonnie & Whistle" serving brasserie style meals

  • Access our Food & Drink menu via our "Click , Pay & Collect" QR code service

  • Facilities for disabled guests and parking only 10 minutes away

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Hotel aprovado por ALLSAFE

Localização do hotel

ibis Styles Edinburgh St Andrew Square

19 St Andrew Square
EH2 1AU EDINBURGH
Reino Unido

GPS:55.954396, -3.194415

Telefone +44 131 292 0200

Fax +44 131 292 0210

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Restaurante
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
Perto da propriedade
  • Estacionamento

RESTAURANT

"Com mobília confortável e toques de xadrez tradicional, a nossa brasserie excêntrica e acolhedora no local é ideal para uma refeição ligeira ou para um jantar longo e descontraído. A maneira perfeita de terminar o seu dia.

As nossas opções de alojamento

Acolhedores, modernos e calorosos, com uma cama confortável e uma casa-de-banho prática, os nossos quartos têm tudo o que necessita para ter uma estadia agradável.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.6/5  3.125 comentários

Classificação do TripAdvisor  4.5/5  2.580 comentários

Customer service

Nota Tripadvisor 5.0/5

Andrew E Avaliação com certificação TripAdvisor

I was in the bar recently at this hotel and I was greeted by a bartender called Jordan with the impressive tattoos he was very nice and made me feel very comfortable during my time there his Knowledge of the cocktails and the bar was very impressive

Fantastic in every way

Nota Tripadvisor 5.0/5

darrenmA7594UK Avaliação com certificação TripAdvisor

I loved this place so much! Room 501 had a great view over the square - however the room itself was still very quiet and had a fantastic sleep too. Really enjoyed live music too on one evening, it created such a cute vibe in the bar. Breakfast was great - wish they had cooked options, but the smoked salmon with bagel made up for not having cooked buffet. We had great chat with one of the staff member too, Jamie had great chat with us.

Great experience!

Nota Tripadvisor 5.0/5

Glen L Avaliação com certificação TripAdvisor

We all enjoyed our stay. Everything was excellent, including the rooms and breakfast. In particular, Jordan, Jamie, Reece were very helpful and friendly. The hotel was near by everything to walk to as well. And enjoyed the beer selections at the bar.

Great location, Disappointed with room, breakfast offer and team interactions. I wouldn’t return to this location.

Nota Tripadvisor 2.0/5

EleRsl Famílias - Avaliação com certificação TripAdvisor

I recently visited Edinburgh, staying at the Ibis looked perfect …. The location was perfect, the hotel was I would say quite disappointing. As an experienced Hotelier myself, I understand that this operation was a step away from the traditional Reception welcome and 4 star service you might expect for the price paid, but the most disappointing thing for me was the poor attention to detail in cleanliness and guest services. The hotel room was small, design elements did not fit the room layout and size. The idea behind the design was great, I loved the Scottish elements, with the tartan carpet and nod to scottish dialect. They should have been adapted to room size and type. One size does not always fit all. The cleanliness of the room was poor, especially the bathroom…. Dusty ledges, no bin liners and dirty taps. Hospitality is going through a period of transformation and has had to adapt and change…. I know the challenges we as an industry have in recruiting the right people, who can be trusted to complete tasks to the highest standards, or greet guests was a smile, before turning to a task. Training and checking is the key and certainly did not appear to be in action here. Breakfast has great potential to be less labour intensive service, but the layout has been poorly thought out. Maybe if direction had been given to guests (either in person or a well placed sign), they might find that guests manoeuvre in and out more smoothly than they do currently. Bowls should be near the porridge, cups should be by the coffee machine…and so on. One thing that was evident was when staff members arrive at work, they all go via the coffee machine! (It was obvious they were staff as they all had keycards to access locked doors). It looked like they had enough people (mostly milling about reception) but the two in the restaurant were joined at the hip. They needed to divide and conquer, rather than acting like two boys on a night out, checking out the talent, with little interaction with the guests in their charge. Maybe I see more than others… after all, it is my job, Scots are known for their interactions and hospitality and I simply didn’t feel that on my visit. A real shame, a great hotel location, I loved being right in the centre of the town, but I would choose another hotel on my next visit. I guess a lot of their guests are not return guests, but those visiting the city from abroad and used to a continental feel and buffet, and I guess many like myself, will not stop to report their unhappiness but simply write a review such as this. These days that means the team “on the floor” should be able to pick up on issues, body language during interactions with guests…. If there are no interactions, then less opportunities to turn that guest’s experience around! Good luck.

Very disappointing.

Nota Tripadvisor 2.0/5

Scotlands_wanderer Couples - Avaliação com certificação TripAdvisor

Dirty and poorly maintained bathroom. Breakfast food was poor quality. Did not feel like a hotel, it felt more like a very expensive hostel. Really surprised how disingenuous the staff were. Have stayed in the same brand before and this place was a lot worse than the last hotel I stayed in. Would not recommend or stay again.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 2.924 comentários 9.7/10 Localização
  • 3.022 comentários 6.9/10 Quarto
  • 3.126 comentários 9.4/10 Serviço
  • 30 comentários 8.8/10 Internet
  • 2.324 comentários 8.1/10 Pequeno-almoço
  • 1.572 comentários 4.4/10 Conforto
  • 1.185 comentários 7.3/10 Limpeza
  • 860 comentários 9.4/10 Atmosfera

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