Pullman Ciawi Vimala Hills Resort Spa & Convention Hotel 5 stars

Customer review rating 4.5/5 1,534 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Ciawi Vimala Hills Resort Spa & Convention
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+ 23 Services

Hotel extras

  • The first Pullman Resort concept in Indonesia with convenient access from Jakarta and Bogor

  • 208 rooms with balcony overlooking the pools & Mount Salak and 21 villas with bedroom and pool

  • Vibrant dining options: 2 indulging restaurants & 2 stylish bars

  • 4soothing & rejuvenating swimming pools (up to 1500 sqm) with Kids Club & a relaxing Fit & SPA

  • 2 ballrooms & 4 function rooms (fit up to 1300 guests) with natural daylight and balcony

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Bicycles rentalPaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Pullman Ciawi Vimala Hills Resort Spa & Convention

Jl. Raya Puncak, Gadog
Megamendung, Bogor
Megamendung
16770
bogor
indonesia

Tel: +622518306888

Fax: (+62)2518306889

Check-in from 15h00

Check out up to 12h00

  • CISARUA BUS STATION :  BOGOR CIAWI

  • By plane

    SOEKARNO HATTA At 80km / 49.71 miles

  • By train

    BOGOR STATION At 15km / 9.32 miles

  • By train

    BOGOR STATION At 16km / 9 miles

GPS :-6.664875, 106.8673125

Companies

  • PT AMERTA INDAH 20.0 km / 12.43 mi
  • PT DJARUM 6.0 km / 3.73 mi
  • PT GUDANG GARAM 5.0 km / 3.11 mi
  • PT HINO 17.0 km / 10.56 mi
  • PT MILKO BEVERAGE 10.0 km / 6.21 mi
  • PT NUTRIFOOD 4.5 km / 2.8 mi
  • PT YEH BROTHER WOOD 6.0 km / 3.73 mi
Companies

Your meetings and events

The hotel features 5 meeting rooms and 1 large ballroom that can host up to 1.300 guests. Modern meeting equipment and high speed Internet connection are available.Extensively equipped rooms, innovative break activities, the support and coaching of an Event Manager and "A-la-carte Coaches" are all available to help make your event a success.

meeting rooms

From 1 to 1,000 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • Hotel connected to conv. centre

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Situated in a serene atmosphere, Pullman Ciawi Vimala Hills Resort Spa & Convention features 208 rooms & 21 villas with comfy Pullman bed, rain shower, up to 60" LED Interactive Technology TV, WiFi, balcony, pool access and view to Mount Salak.

DELUXE ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Garden View, Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

DELUXE ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Garden View, Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

EXECUTIVE ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Garden View, Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

EXECUTIVE ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Pool side, Mountain view, Garden View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, Garden Access

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 2 Single Size Beds, Garden Access

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, Pool Access

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 2 Single Size Beds, Pool Access

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

DAMAR RESTAURANT

Type of cuisine: International

Damar is an all day dining with access to family entertainment areas offering scrumptous buffet & a-la carte menu of Indonesian & International favorites with ingredients from locally grown products & serves non-alcoholic drinks except beers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAD COW VIMALA HILLS

Type of cuisine: Regional

Mad Cow Vimala Hills is a stylish departure from a traditional steakhouse to enjoy deliciously juicy steak, fresh seafood, tasty appetizers & platters for sharing socially accompanied by rejuvenating selections of non - alcoholic drinks except beers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Salak Bar & Lounge

Non contractual photo

Salak Bar & Lounge is where guests unwind & relax throughout the day savoring delectable gourmet snacks & selections of liquorless libations (except beers) to enjoy a pleasant relaxing sense & view overlooking the resort, lush garden & Mount Salak.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Padi Pool Bar

Non contractual photo

Set along in a natural surrounding & perched next to the resort's lagoon styles swimming pools, Padi Pool Bar is an enduring concoction of culinary experience & a haven of serenity, serving light dishes & refreshing non-alcoholic drinks except beers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Ciawi Vimala Hills Resort Spa & Convention

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,534 reviews

tripadvisor

TripAdvisor Rating 4.5/5

824 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located, good stay, good ambience, good food,

Customer review rating 4.5/5

Dini S. Families - 15/09/2020 Confirmed reviews ALL

My kids love staying there. The swimming pools are clean, friendly staff

Complete facilities

Customer review rating 4.5/5

H. A. G. Business - 14/09/2020 Confirmed reviews ALL

Worth to stay

Great Staycation

Customer review rating 4.5/5

Meinar Families - 14/09/2020 Confirmed reviews ALL

As much as it was a great staycation as a celebration of my son's 2nd bday; it was also kinda scary one because there were no Physical distancing whatsoever for the circus show, breakfast, and event kids pool. It was crowded and most of the guests did not wear mask.

Payment cancelation

Customer review rating 4.5/5

Anonymous Families - 13/09/2020 Confirmed reviews ALL

At the last time when I stayed in this hotel, I could pay my stay fee with using BCA at check out timing. For this time, when I checked in, front said I just needed to pay deposit by credit card. It was not stay fee. However they proceed to pay stay fee by credit card, which was different from their explanation. I recognized it when front said that my stay fee was paid at check in timing. On top of that, front said that it is impossible to cancel credit card payment. I negotiate with Andrie Manager and he committed to cancel my credit card and paid by BCA. Now I paid stay fee by both credit card and BCA. I have been communicating about status of cancellation with this hotel. It has not been informed to my credit card company. Stay itself was good but this payment issue are terrible. They might not proceed cancellation because it is better for them. If you stay this hotel, please be careful for payment.

Dear Mr. Masayuki O., Thank you for taking the time to tell us about your experience at the Pullman Ciawi Vimala Hills Resort Spa & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Although we delighted to hear that your stay experience meets your expectation but we are sorry for the misunderstanding regarding the payment process. our team leader is working to investigate this case. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Tressans General Manager

Tremendous

Customer review rating 4.5/5

Mr. A. N. Families - 12/09/2020 Confirmed reviews ALL

Service : I can see people put on a happy face, serve with heart and those guys were very polite. Felt like a VIP during my trip right there. Room : Stayed in Eboni Villa. Superb tidy and clean. Had a nice sleep there.

Dear Bapak Armiya N., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

Good stay

Customer review rating 4.5/5

Richard W. Families - 12/09/2020 Confirmed reviews ALL

I really enjoyed stay at Pullman Ciawi, the location not far from Jakarta, 45minutes drive by car. The hotel interior very nice, clean room, good service. Highly recommendation

Dear Bapak Richard W., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. I am delighted to learn that you were impressed with hospitality from our team member, and flawless atmosphere of hotel service and facilities. Your compliment to our team member is very meaningful to encourage them to serve you better. Thank you again for sharing your experience and your continued Loyalty to Pullman. We hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager.

Decent

Customer review rating 4.5/5

Kevin Families - 11/09/2020 Confirmed reviews ALL

The Hospitality service from each worker is very Good but some of the facilities and Food was really bad. The first day we arrived we have to deal with a clogged toilet. Also, me and my family ordered room service for dinner and my dad was very unpleased with the " Sop Buntut/Oxtail soup" he said that the meat was very hard to chew. Other then that it was a Decent short Trip.

Dear Enrico N., Thank you for taking the time to tell us about your experience at the Pullman Ciawi Vimala Hills Resort Spa & Convention. I am sorry that your experience did not meet your expectations especially your dining experience and we surprised that the room cleanliness is not at our standard, please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem especially to our food and beverages and housekeeping team leader for further improvement and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Tressens General Manager

Good staycation

Customer review rating 4.5/5

Nesa A. Couples - 11/09/2020 Confirmed reviews ALL

Its highly recommended for all of you especially from jakarta people to have fun in this hotel and need chill n relax this is so beautiful hotel , view very nice, many various menu and the pool is so big There are many pool, bathub is luxury and i love it

Dear Ibu Nesa A., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. I am delighted to learn that you were impressed with the dining experience and awesome atmosphere facilities you enjoyed as well as your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

lots of activities

Customer review rating 4.5/5

Ris Friends - 10/09/2020 Confirmed reviews ALL

good location, good environment, great hospitality

Dear Ibu Risca F., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. We have noted your concern and convey the information to related team leader for further improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

Best Experience ever had

Customer review rating 4.5/5

R. Families - 10/09/2020 Confirmed reviews ALL

Lots of indulgement and suprises best of services very comfort very friendly just feels like home

DearBapak R., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. I am delighted to know that your expectations were exceeded with the hospitality of our team members. We always strive to create engaging experiences that continue to enrich the lives of our guests long after they have returned home. Thank you again for your continued loyalty and sharing your experience. We look forward to welcoming you back to Pullman Ciawi Vimala Hills for another meaningful getaway. Sincerely, Gilles Tressens General Manager

Standard

Customer review rating 4.5/5

S. O. Couples - 09/09/2020 Confirmed reviews ALL

Signages of direcrion are not imformative and easy to find. Housekeeper did not come to attend our complaint on weighing machine malfunction. No restriction on how many persons guests could bring along, so it is overcrowded for us who wanted to be more quiet environment

Dear S. Sutarjo, Thank you for taking the time to tell us about your experience at the Pullman Ciawi Vimala Hills Resort Spa & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Tressens General Manager

good and healthy stay

Customer review rating 4.5/5

Wayan E. P. Couples - 08/09/2020 Confirmed reviews ALL

nice staycation, not too far from Jakarta

Dear Bapak Wayan Eka p. K., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive your feedback. As our philosophy was care to the guest well-being it will be reflected to our products, services and qualities. Thank you again for your continued Loyalty and sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

EXCELENT SERVICE

Customer review rating 4.5/5

Lucia Families - 08/09/2020 Confirmed reviews ALL

My family and I really enjoyed our vacation at Pullman Ciawi Vimala Hills Resort Spa & Convention Hotel. We stayed for 2 nights in a 3 bedroom villa with private pool and beautiful view. The food is very delicious, many activities they have and the butler is good. I hope to spend the holidays there again

Dearn Ibu Lucia Y., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. We are delighted to learn that you were impressed with hospitality from our team member and flawless views from your private villa. We please to hear that your dining experience also exceed your expectation. Your compliment to our team will surely make them more inspired and motivated to deliver their finest personalize service to each guest. Thank you again for your continued Loyalty and sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

Satisfied stay

Customer review rating 4.5/5

Raines S. Couples - 07/09/2020 Confirmed reviews ALL

Very nice welcoming amenities (Fruit basket, snack, cake, wine) in the room, it was the best I ever had. I hope i can get the same on my next stay.

Dear Bapak Raines A S., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. We are delighted to know that you were impressed with the welcome amenities in the spacious room. Guest satisfaction is at the hearth and soul of our resort experience. We have noted your concern and deliver the feedback to our team leader for further follow up. I am sure that this feedback will serve as continuously improvement toward our quality of our services. Thank you again for your continued Loyalty and we do look forward to welcome you back home again for better experience. Sincerely, Gilles Tressens General manager.

Good service

Customer review rating 4.5/5

Cipta D. U. Couples - 07/09/2020 Confirmed reviews ALL

Good service clean room, restaurant price is affordable

Dear Bapak Cipta Dwi U., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always wonderful to learn that you were impressed with our service especially the room cleanliness. The guest well-being is our brand philosophy that must be reflected to our service and facilities. Your compliment to our staff gives the huge impact for the to encourage the team member to serve you better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

we enjoyed the stay at Pullman Ciawi Vimala hills, the place has a good view, and the food is very good.

Customer review rating 4.5/5

Ingriani F. Families - 07/09/2020 Confirmed reviews ALL

I had a very comfortable and enjoyable stay at the hotel, and I would like to stay there again.

Dear Ingriani F., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. We are delighted to learn that you were impressed with our food and beverages product while you enjoyed the dining experience at place where the guest well-being is reflected. Thank you for your continued Loyalty to our resort and we do look forward to welcome you back home. Sincerely, Gilles Tressens General Manager

Good stay

Customer review rating 4.5/5

Hendra Couples - 07/09/2020 Confirmed reviews ALL

fun

Dear Bapak hendra K., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens. General Manager

nice & cozy place

Customer review rating 4.5/5

Enny N. F. Families - 07/09/2020 Confirmed reviews ALL

located is not far from Jakarta, nice place just to staycation, there is jogging track so we can just walk thru and inhale clear air.

Dear Ibu Enny Nurhaeni f., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. We delighted to learn that you were impressed with our personalized service by our team member. Its our commitment and our philosophy to provide the facilities that cares guest well-being. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens. General Manager

Rejuvenate stay

Customer review rating 4.5/5

Andhika P. Couples - 06/09/2020 Confirmed reviews ALL

Our stay at Pullman Ciawi Vimala Hills is memorable. The hotel located near Ciawi exit toll, so only short distance from Jakarta. We were allocated in Dieng building at top floor so the view to one of pool and the surrounding area was good. Thank you to the staff for excellent service. Will come again in the future.

Dear Bapak Andhika P., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback especially that you were impressed with our service and facilities. I will share your comments that you have noted with our team leader. I am sure that this feedback will serve as an improvement to all of our staff as we strive to continuously review and improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

Nice place

Customer review rating 4.5/5

Wiwi Families - 06/09/2020 Confirmed reviews ALL

My first time here, i love the location not to far from TOL Exit, the place so convenient, bcoz of COVID we dont take breakfast buffet just order some food to the room...we order dimsum platter and i thing the siomay a bit too salty. ( - ) the room have a sound like a machine sound...and a bit disturbing specially when you turn on the water...we dont know is that water tank machine or else...already call the operator they said will send engineers to check..but until we check out nothing come to fix it.. The bellboy a bit long when checkout But overall i still enjoy to stay here, kids playground and have many activities to try, unfortunately during COVID gym studio close.

Dear Ibu W., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. We are thrilled to hear that your stay with was enjoyable. at the same time we also regret to know that the room bit noise and your dining experience does not meet your standard. Your constructive feedback will be used to continually improve our services thus your feedback has been shared to our team leader for further improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens. General Manager

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