La Griffe Roma MGallery Collection 5 stars

Customer review rating 3.9/5 2,339 reviews
La Griffe Roma MGallery Collection
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+ 20 Services

Hotel extras

  • Exclusive dinners with views over Rome

  • Pure elegance in the old town center

  • Discover the magic of Rome

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
  • Bicycles rental (Nearby)
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

La Griffe Roma MGallery Collection

Via Nazionale 13
00184
rome
italy

Tel: +390647829885

Fax: (+39)06/47825714

Contact email

Check-in from 15h00

Check out up to 12h00

  • 64 :  TERMINI/S.PIETRO REPUBBLICA

  • LINEA A :  TERM./BATTISTINI REPUBBLICA

  • By plane

    FIUMICINO At 30km / 18.64 miles

  • By train

    STAZIONE TERMINI At 0.75km / 0.47 miles

GPS :41.901591, 12.494572

Your meetings and events

Whether for seminars, conferences or incentive events, the MGallery collection is an exceptional setting for your meetings and events. The modern facilities available ensure you have a unique experience and a successful meeting.

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Indoor and Outdoor facilities

  • Videoconferencing

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

The rooms and suites in the collection's charming hotels provide all the modern comforts you expect in an authentic setting.

CLASSIC ROOM, 1 queen size bed or 2 single size beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Accessible room

SUPERIOR ROOM, 1 queen size bed or 2 single size beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 1 queen size bed or 2 single sizebeds, 1 or 2 levels, high ceiling

  • Max. number of persons: 2
  • Area: From 31
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Accessible room

PREMIUM SUPERIOR ROOM, 1 queen size bed or 3 single size beds, high ceiling

  • Max. number of persons: 3
  • Area: From 37
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

JUNIOR SUITE ROOM, 1 queen size bed or 2 single size beds, separate living area, high ceiling

  • Max. number of persons: 2
  • Area: From 44
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Illy coffee machine

DELUXE SUITE, 1 king size bed, separate livingarea, high ceiling

  • Max. number of persons: 2
  • Area: From 50
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities

Our restaurants and bars

LA GRIFFE RESTAURANT

Type of cuisine: Mediterranean

La Griffe Restaurant with panoramic terrace offers a unique view stretching from the Altar of the Fatherland to St. Peter's Basilica. Combine a magical atmosphere and an exquisite dining experience with traditional Mediterranean and local dishes.

Lunch

12:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR LA GRIFFE

Photo non contractuelle / Strictly non binding

There is always an excuse to visit the La Griffe Lounge Bar, whether for a delicious coffee, an aperitif or a light meal while taking in the spectacular views of Rome's skyline.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
La Griffe Roma MGallery Collection

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

2,339 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,175 reviews

Great location but bad room service

Customer review rating 3.9/5

Tino P. Couples - 02/03/2020 Confirmed reviews ALL

The best part of this hotel is the location and the door men. What could be improve is the mattress, because the King size bed is actually two twin mattress put together. Also the room service was the worst we've experience from any 5 star hotel. The first day they did not come to clean our room, because they mentioned we turn the 'Do not disturb' button on which we didn't know. And when they came over to clean they did not bother to replace the old dirty glasses. The next day we made sure we turn the 'Do not disturb' button off and when we came back at 5pm the room was not made. So I called the reception for room service and a moment later someone came and she only replace the towels in the bathroom the rest she kept it the way it was. Incredible! And for some reason the room gets quite warm even when we don't turn on the heater at night. So we had to contemplate between sleeping and sweating in the warm room or opening the window for cool air and listening to the car noises. I complain about this to the reception, but no action was taken. We stayed at M Gallery in Bangkok and Ho Chi Minh before and the beds and room service were amazing.

Dear Sokunthearith P., Thank you for taking the time to tell us about your experience at the La Griffe Roma MGallery Collection. We are deeply sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Manager

Overall ok

Customer review rating 3.9/5

Anonymous Couples - 29/02/2020 Confirmed reviews ALL

Pricy for the quality eventhough we got an upgrade. Corridors are out of age. Rooms would also need to be renovated. Overheated corridors. Staff is proffesional although not very smily. Despite all this we had a good stay but would expect a bit more for the price.

Dearest Guest, We very much appreciate your comments regarding your stay at the La Griffe Roma MGallery Collection. It is always a pleasure to receive positive feedback, as well as receiving constructive feedback; we are sorry for the luggage issue, we believe it is part of welcome, but we should be more attentive to those who, less accustomed, may not appreciate. Thank you again for sharing your experience, and we are sure to better serve you in the future. Sincerely, Guest Relation Manager

Worst 5* experience

Customer review rating 3.9/5

Gaëtan Couples - 27/02/2020 Confirmed reviews ALL

Broken window, no A/C, dirty walls, no soap provided, sink not clean properly, bathtub with dirt coming out of the pulse. Hard to get greetings from the team, except the welcomer. No special attention for our anniverseray (even thouht i specify on the reservation)

Mary P, Edinburgh

TripAdvisor rating 3.5/5

Mary C 26/02/2020 TripAdvisor review

Great location, near train and bus stations, also local metro and bus stops. Staff are fantastic, very friendly and helpful. The view from where you have breakfast is amazing looking over the Rome skyline. The breakfast was very good too and again the staff could not be more helpful.

Well located

Customer review rating 3.9/5

Mary P. Families - 25/02/2020 Confirmed reviews ALL

We enjoyed our stay and thought the staff exceptionally helpful and friendly. The location was excellent being close to train and bus stations, also metro and local buses. Walking to local tourist spots was effortless.

Very nice hotel with nice view from 9th floor

Customer review rating 3.9/5

Anonymous Business - 24/02/2020 Confirmed reviews ALL

Nice hotel, nice bedroom and very nice breakfast with a lot of choice. Nevertheless, I had big problems with the shower, water was either cold or so hot that it was impossible to stand under!

Well located.Look like grandmother.

Customer review rating 3.9/5

Ab Business - 24/02/2020 Confirmed reviews ALL

I can not believe a 4-5 stars hotel could be in this condition

Well located

Customer review rating 3.9/5

Jordi Couples - 20/02/2020 Confirmed reviews ALL

Overall experience was correct but some elements to correct.

Short business trip wtih great location and food

Customer review rating 3.9/5

Peter Business - 15/02/2020 Confirmed reviews ALL

The view from the breakfast restaurant is simply breathtaking and the food taste delicious. As gold member of AllAccor I also got treated to an upgrade and enjoyed a wonderful duplex room. The staff was very helpful and kind!

Nice location with good breakfast

Customer review rating 3.9/5

Heikki Couples - 12/02/2020 Confirmed reviews ALL

The hotel is 10 min walk from the Termini railway station having good connections with metro as well as many bus routes along the city. There are some okayish restaurants nearby as well. The room was good and also the breakfast had some good variety being served in Italy. The breakfast was served at the 9th floor restaurant with nice views around the city.

good stay

Customer review rating 3.9/5

Brenton T. Families - 29/01/2020 Confirmed reviews ALL

Comfortable and well looked after, friendly staff.

Great location

TripAdvisor rating 3.5/5

Mak2009 22/01/2020 TripAdvisor review

Polite personnel, nice decoration tasty breakfast.Small lobby because of renting the Lobby space to shops ...Well appreciated the late check out -for 3 hours- for free because of my membership at Accor chaine...

Hot, uncomfortable rooms

Customer review rating 3.9/5

Js Solo - 21/01/2020 Confirmed reviews ALL

The hotel is very uncomfortable. The bedrooms are incredible hot and there is no air conditioning (which is extremely hard to understand why a hotel doesn’t have air conditioning?). The room has internal stairs which are narrow and steep and difficult to get bags up and down - the bell desk staff didn’t even offer to take them up or bring them down. The rooms clearly haven’t been renovated for some time and are showing significant age and overuse. The room I was in fronted onto Via Nazionale, and the windows are thin, so the traffic noise is extremely disturbing while trying to sleep. In general, an extremely disappointing stay and I will not return to this property. I will actively discourage people from considering this location as an option in Rome.

Dearest Guest, Thank you for taking the time to tell us about your experience at the La Griffe Roma MGallery Collection. We are deeply sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At MGallery, we strive to provide a superior service experience for every Guest; therefore your feedback is very important to us. The two-storey rooms belong to the deluxe category and are normally in great demand, as they are appreciated in their generous sizes. In Italy in general, also in consideration of the known energy effects, and for effect of Cities regulations, almost all hotels cannot have heating, used in winter, and cooling, used in summer, at the same time. In the future, it will be possible to think of a modernization of the plants, but to date, normal plants, if there are 3 degrees Celsius outside, no machine is able to generate cold. However we understand it was an inconvenience for you, and we are very sorry. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Manager

Great Located

Customer review rating 3.9/5

Mark K. Friends - 21/01/2020 Confirmed reviews ALL

Very polite personnel, nice decoration,good amenities,beside the metro station .The only bad thing with this hotel is that probably the lobby of the hotel is given to shops and now remain as a lobby only a small place...

good location in old city

Customer review rating 3.9/5

Anonymous Solo - 20/01/2020 Confirmed reviews ALL

nice room, good location

Potential Gem Letdown

Customer review rating 3.9/5

James Families - 20/01/2020 Confirmed reviews ALL

Our stay at La Griffe Roma was at best hopeful for we are expecting an Accor 5 star experience yet was disappointed in S. many ways from check in, rooms (not up to standard for its ratings or being part of M Gallery by Sofitel) and breakfast. The saving grace will be the people specially the following: Roberta, Dino, and Matteo(Bar). I did personally wrote feedback to the manager for my feedback and did not get an acknowledgement or any response. Location: Good. Will I stay again? Let's just say that I have already found a great alternative to this one just very close by and its cheaper too with way more benefits.

Kindest Sir, Thank you for taking the time to tell us about your experience at the La Griffe Roma MGallery Collection. We are sorry that your experience did not meet your expectations; unfortunately we were unable to recognize the note from the person who left a feedback at the Reception, as there were no specific emails. We therefore take this opportunity to offer our sincere apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are already taking the appropriate measures to address the problems and prevent future occurrence; we are ready for a renovation plan and significant changes have been made to the breakfast offer We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Manager

Great

Customer review rating 3.9/5

Daniel G. Couples - 14/01/2020 Confirmed reviews ALL

Very good location, friendly staff, hotel very clean .

Dearest Guest, We very much appreciate your comments regarding your stay at the La Griffe Roma MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cinzia Montelli, General Manager

Terrible Hotel

Customer review rating 3.9/5

Abdulellah I. Families - 07/01/2020 Confirmed reviews ALL

the hotel doesn't reach the 4 star bare minimum hotel ranking. old furniture! stuffy smell all over the corridor and unpleasant stay! this hotel should be 2 stars by all mean.

Dear Mr Abdulellah I., Thank you for taking the time to tell us about your experience at the La Griffe Roma MGallery Collection. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are already taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Quality Team

Visit to Rome

Customer review rating 3.9/5

Michael Couples - 07/01/2020 Confirmed reviews ALL

Nice hotel. most of the tourist attraction in 30 min reach by walk.

Family Trip

Customer review rating 3.9/5

Lugindo D. J. Families - 06/01/2020 Confirmed reviews ALL

Great location, so beautiful, the hosts are so kind , but unfortunately the bathroom don’t have shover just a magnificent hidro bath. So , to take a good bath is necessary some ginastic.

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