Hotel - La Griffe Roma - MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

La Griffe Roma - MGallery

3.5/5 2,168 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AUTOSTRADE ITALIA14 km / 8.7 mi ENEL22 km / 13.67 mi MINISTERO INTERNI1.1 km / 0.68 mi UNICREDIT BANK0.27 km / 0.17 mi
BANCA D ITALIA1.8 km / 1.12 mi MINISTERO FINANZE0.95 km / 0.59 mi POSTE ITALIANE1 km / 0.62 mi VODAFONE27 km / 16.78 mi

Your meetings and events

Whether for seminars, conferences or incentive events, the MGallery collection is an exceptional setting for your meetings and events. The modern facilities available ensure you have a unique experience and a successful meeting.

La Griffe Roma - MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HUGO 60 m2 4 m 60 35 30 40 40
    • Indoor and Outdoor facilities
    • Videoconferencing
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Wedding co-ordinator
    • Accommodation
    • Fine Cuisine
    • Wedding ceremony
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The rooms and suites in the collection's charming hotels provide all the modern comforts you expect in an authentic setting.

  • 123 rooms
  • 123 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • 2 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 ALL Rating 2,295 reviews

Our guest reviews for
La Griffe Roma - MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,168 reviews
Heikki Couples - 12/02/2020 Confirmed reviews ALL
« Nice location with good breakfast »

The hotel is 10 min walk from the Termini railway station having good connections with metro as well as many bus routes along the city. There are some okayish restaurants nearby as well. The room was good and also the breakfast had some good variety being served in Italy. The breakfast was served at the 9th floor restaurant with nice views around the city.

Brenton T. Families - 29/01/2020 Confirmed reviews ALL
« good stay »

Comfortable and well looked after, friendly staff.

22/01/2020 TripAdvisor review
« Great location »

Polite personnel, nice decoration tasty breakfast.Small lobby because of renting the Lobby space to shops ...Well appreciated the late check out -for 3 hours- for free because of my membership at Accor chaine...

Js Solo - 21/01/2020 Confirmed reviews ALL
« Hot, uncomfortable rooms »

The hotel is very uncomfortable. The bedrooms are incredible hot and there is no air conditioning (which is extremely hard to understand why a hotel doesn’t have air conditioning?). The room has internal stairs which are narrow and steep and difficult to get bags up and down - the bell desk staff didn’t even offer to take them up or bring them down. The rooms clearly haven’t been renovated for some time and are showing significant age and overuse. The room I was in fronted onto Via Nazionale, and the windows are thin, so the traffic noise is extremely disturbing while trying to sleep. In general, an extremely disappointing stay and I will not return to this property. I will actively discourage people from considering this location as an option in Rome.

Our hotel has responded to the review
Our hotel has responded to the review

Dearest Guest, Thank you for taking the time to tell us about your experience at the La Griffe Roma MGallery Collection. We are deeply sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At MGallery, we strive to provide a superior service experience for every Guest; therefore your feedback is very important to us. The two-storey rooms belong to the deluxe category and are normally in great demand, as they are appreciated in their generous sizes. In Italy in general, also in consideration of the known energy effects, and for effect of Cities regulations, almost all hotels cannot have heating, used in winter, and cooling, used in summer, at the same time. In the future, it will be possible to think of a modernization of the plants, but to date, normal plants, if there are 3 degrees Celsius outside, no machine is able to generate cold. However we understand it was an inconvenience for you, and we are very sorry. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Manager

Mark K. Friends - 21/01/2020 Confirmed reviews ALL
« Great Located »

Very polite personnel, nice decoration,good amenities,beside the metro station .The only bad thing with this hotel is that probably the lobby of the hotel is given to shops and now remain as a lobby only a small place...

Anonymous Solo - 20/01/2020 Confirmed reviews ALL
« good location in old city »

nice room, good location

James Families - 20/01/2020 Confirmed reviews ALL
« Potential Gem Letdown »

Our stay at La Griffe Roma was at best hopeful for we are expecting an Accor 5 star experience yet was disappointed in S. many ways from check in, rooms (not up to standard for its ratings or being part of M Gallery by Sofitel) and breakfast. The saving grace will be the people specially the following: Roberta, Dino, and Matteo(Bar). I did personally wrote feedback to the manager for my feedback and did not get an acknowledgement or any response. Location: Good. Will I stay again? Let's just say that I have already found a great alternative to this one just very close by and its cheaper too with way more benefits.

Our hotel has responded to the review
Our hotel has responded to the review

Kindest Sir, Thank you for taking the time to tell us about your experience at the La Griffe Roma MGallery Collection. We are sorry that your experience did not meet your expectations; unfortunately we were unable to recognize the note from the person who left a feedback at the Reception, as there were no specific emails. We therefore take this opportunity to offer our sincere apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are already taking the appropriate measures to address the problems and prevent future occurrence; we are ready for a renovation plan and significant changes have been made to the breakfast offer We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Manager

Daniel G. Couples - 14/01/2020 Confirmed reviews ALL
« Great »

Very good location, friendly staff, hotel very clean .

Our hotel has responded to the review
Our hotel has responded to the review

Dearest Guest, We very much appreciate your comments regarding your stay at the La Griffe Roma MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cinzia Montelli, General Manager

Abdulellah I. Families - 07/01/2020 Confirmed reviews ALL
« Terrible Hotel »

the hotel doesn't reach the 4 star bare minimum hotel ranking. old furniture! stuffy smell all over the corridor and unpleasant stay! this hotel should be 2 stars by all mean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Abdulellah I., Thank you for taking the time to tell us about your experience at the La Griffe Roma MGallery Collection. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are already taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Quality Team

Michael Couples - 07/01/2020 Confirmed reviews ALL
« Visit to Rome »

Nice hotel. most of the tourist attraction in 30 min reach by walk.

Lugindo D. J. Families - 06/01/2020 Confirmed reviews ALL
« Family Trip »

Great location, so beautiful, the hosts are so kind , but unfortunately the bathroom don’t have shover just a magnificent hidro bath. So , to take a good bath is necessary some ginastic.

Pippo A. R. Couples - 05/01/2020 Confirmed reviews ALL
« Capodanno a R. »

The staff was exceptional at every juncture. Especially Gabriel and Valentina. But everyone, really!

Franck L. Families - 05/01/2020 Confirmed reviews ALL
« Many things should be improved »

Positive point: friendliness of the staff at reception and at entrance, rooftop, rooms, location, car service, room upgrade Negative points: 24 hours without hot water (no shower to get prepared for new year evening), no heater in room 324 (temperature was about 18 degrees) in spite of 4 requests to reception, bad breakfast (no omelette prepared on the spot part of price, unfriendliness of staff, no big choice, no fresh juices,..). Breakfast was at level of IBIS standards.

Anonymous Couples - 04/01/2020 Confirmed reviews ALL
« nice staff in an under-invested hotel »

probably the best room in the hotel, however not without technical issues. generally an impression of under-investment. finally even a complete failure of hot water in the whole hotel on 1st Jan! great location and great staff are the main assets!

Diana E. Couples - 03/01/2020 Confirmed reviews ALL
« Hot water did not work and neither did the heating. »

I froze the first night. Contacted maintenance and they came and turned on heating in metre box. That night we woke up to scorching conditions. Had to turn off at metre box. Called maintence again, who adjusted the temperature to a maximum of 20 degrees. That night we woke up to the same scorching conditions. The off switch did not work. I turned it off at the metre. Then the hot water stopped working. We left the next day and the water was still cold.

Business - 23/12/2019 TripAdvisor review
« Perfect! »

Very good location, from any point of view, good for rest, for work and for good sleep, The staff is very friendly and all ladies at the reception desk look like the winners of beauty contest. And also friendly as well.

Family - 17/12/2019 TripAdvisor review
« Ubicazione, ubicazione, ubicazione »

The number one good point about the hotel is it's location - the word "ubizazione" means location in Italian (and toilet in my language, but that's not very pertinent here). In general, as Italian as especially, Roman hotels go, this is a solid choice and its premium price is justified for it being walking distance to all major sights on the right bank of the Tiber river, and almost on the doorstep of the metro which can take you further afield (e.g. Vatican). There is a COOP supermarket, a pharmacy and a slew of other shops open until late and on Sundays on the same street at the hotel (which is busy but did not disturb my sleep). Another highlight is the rooftop bar and restaurant, which affords you some really nice views to start or end the day with. This is all complemented by friendly and helpful staff - with the exception of the breakfast room manager, who is a stuffy and grumpy manager visibly aggravated by the task of herding cats (i.e. guests and newbie coworkers) in a challenging location. As an LCAH / ALL Platinum member, I was met with almost immaculate recogniton of my status and benefits, starting with being upgraded from the lowest room category to a top-level junior suite with sweeping vistas, early check-in and room availability without a wink, very late check-out (6 PM!) on request, an elegant welcome gift (including fresh forest fruit in December) delivered by room service in the evening and, of course, a drinks voucher (which I ended up not using, after it was mistakenly taken away by housekeeping and later replaced by the front desk with an apology). The bad? The usual stuff in Italian hotels: * breakfast spread is rather disappointing, including artificial scrambled eggs and pretend bacon and sausages, whose taste boils down to being salty * the design is, as almost all Italian hotels, very much style over substance, which results in it being out of fashion almost the moment it was open, premature wear and tear and some questionable choices (e.g. corridors belonging more in a prison than luxury hotels, thanks to the designers infaturation with industrial ABS flooring). Otherwise, the more I reminisce about my stay, the more I am happy with the experience. There was little "memorable moment" charme about it, but all the comforts were there and the location proved just as good as it looked on the map. The little extra the hotel charges over the Mercures in Rome is paid back in time and expense saved while getting around

Global G. Business - 09/12/2019 Confirmed reviews ALL
« very warm and welcoming front desk and front door staff & a charming room. »

As above - very professional staff. Rooms for improvement include an easier shower to use in the bathroom, an ironing board and iron, and more power sockets.

Sylwester Couples - 08/12/2019 Confirmed reviews ALL
« I Love Le Griffe Roma »

All was perfect! The staff was very prof and very friendly. Thx for all! The room was ok. The breakfast was super! I will come back to this hotel in my next trip to Rome.

Guy Couples - 08/12/2019 Confirmed reviews ALL
« Positive and enjoyful »

Hotel's location is perfect, staff most welcoming and great service over all. Great hotel design and atmosphere. Was disappointing to spend one night on a broken bed, but upgraded for the second day.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates