Hotel - La Griffe Roma - MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

La Griffe Roma - MGallery

3.5/5 2,134 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AUTOSTRADE ITALIA14 km / 8.7 mi ENEL22 km / 13.67 mi MINISTERO INTERNI1.1 km / 0.68 mi UNICREDIT BANK0.27 km / 0.17 mi
BANCA D ITALIA1.8 km / 1.12 mi MINISTERO FINANZE0.95 km / 0.59 mi POSTE ITALIANE1 km / 0.62 mi VODAFONE27 km / 16.78 mi

Your meetings and events

Whether for seminars, conferences or incentive events, the MGallery collection is an exceptional setting for your meetings and events. The modern facilities available ensure you have a unique experience and a successful meeting.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HUGO 60 m2 4 m 60 35 30 40 40
    • Indoor and Outdoor facilities
    • Videoconferencing
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Wedding co-ordinator
    • Accommodation
    • Fine Cuisine
    • Wedding ceremony
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The rooms and suites in the collection's charming hotels provide all the modern comforts you expect in an authentic setting.

  • 123 rooms
  • 123 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • 2 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 ALL Rating 2,179 reviews

Our guest reviews for
La Griffe Roma - MGallery

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 2,134 reviews
Mohamed Business - 21/11/2019 Confirmed reviews ALL
« Very nice hotel »

the hotel is near everything, nice welcome, staff very friendly, the room is clean and well designed, I appreciate the welcome drink and the restaurant. Very good breakfast and quick check-out.

Anonymous Couples - 18/11/2019 Confirmed reviews ALL
« Very nice stay in Rome »

Good location, excellent service, nice room.

A N. P. Solo - 14/11/2019 Confirmed reviews ALL
« Grate location »

I will say the overall experience has been acceptable , property it’s a bit old and not updated to Mgallery standard I’ll say , Fist night was freezing in room they only start heating feom the second night , there was no one to top up the minibar for the entire stay , bene told at check out my welcome gifts could not be put in my room as most of time I had do not disturb sign , well I’ve could been called on the phone or have a letter under The door if they wanted to reach me but well very friendly staff breakfast very good and worth try , dinner I’ll say it’s way to big portion and a bit overpriced but nice environment on roof top

Anthony L. Friends - 13/11/2019 Confirmed reviews ALL
« Stop over in Roma »

Hotel is well located in Roma being close to the terminal and shopping. It is an historical building and the hotel has been modernised to suit today's traveller. The staff were helpful and friendly as well as the doormen. There were a number of issues encountered with our stay as follows: 1. Air conditioning not working in one room. 2. Television had no english channels even after reporting this to reception. We stayed for 3 nights and television was not repaired . 3. No tea replacement on a daily basis. 4. Poor shower design and small size. 5. Room not serviced on one occasion even after reporting this to reception but finally cleaned late that afternoon. I had booked 2 rooms for our stay and have rebooked for 23 November after our cruise.

Our hotel has responded to the review
Our hotel has responded to the review

Kindest Guest, Thank you for taking the time to tell us about your experience at the La Griffe Roma - MGallery. We are really sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Expecting to ameliorate the product, through an upcoming restructuring plan, we have been delighted to upgrade you in the hope to better serve you on your return. We appreciate your sharing your concerns, please accept our very best regards, Sincerely, Guest Relation Manager

J Couples - 11/11/2019 Confirmed reviews ALL
« Great experience, with the staff going the extra mile to make our stay even more enjoyable. »

Front desk staff warmly welcomed us and although our trip was very short a late check out allowed us to see more of the city.

John Couples - 07/11/2019 Confirmed reviews ALL
« well priced, well located nice tidy hotel »

Enjoyable stay, friendly staff and good facilities. some minor issues with entry of water through windows during heavy rain.

Rodney Couples - 02/11/2019 Confirmed reviews ALL
« Hotel needs a big makeover!!! »

Let me say first that the staff is super friendly!! But the hotel is totally run down, and needs a huge makeover! Everything is so run down, old and falling apart! The toilet almost falls of the wall, the elevators make scary sounds, and the rooms are totally outdated, with old tv’s and uncomfortable pillows. This so called 5* hotel doesn’t deserve any more than 3*. The breakfast is ok, but not 5* either! Once again, the staff is lovely!

Our hotel has responded to the review
Our hotel has responded to the review

Dearest Guest, Thank you for taking the time to tell us about your experience at the La Griffe Roma - MGallery. We are deeply sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are already taking the appropriate measures to address the problem and prevent future occurrence, through a refurbishment plan. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Quality Team

Anonymous Couples - 28/10/2019 Confirmed reviews ALL
« enjoyed a alot »

ww spent 4 nights and we were very satisfied with the service and room upgraded to us. Location is great easy to reach everywhere , lobby is small but very efficient, front desk is very good check in and check out is very fast and smooth , from the door man up to resturant on top everybody is very kind and helpful variety of food at breakfast is a bit limited but overall satisfied

Franco Couples - 25/10/2019 Confirmed reviews ALL
« nice hotel »

very pleasent

Anonymous Solo - 23/10/2019 Confirmed reviews ALL

Pleasant stay in well located comfortable room.

Jukka T. Families - 22/10/2019 Confirmed reviews ALL
« Very pleasant stay at La Griffe Roma - Mgallery »

We had a very pleasant family holiday at Rome. We had two separate rooms at 9th floor with nice view. Rooms was quiet and nicely decorated. The one and only minus, was room 820 very poor water pressure in the bathroom. The breakfast had good selection of food. The view from restaurant is nice. The staff is the hotel is very smiley and helpful.

Laurent F. Couples - 20/10/2019 Confirmed reviews ALL

Room very mediocre - corridor with no carpet and water leak

Leslie T. Business - 19/10/2019 Confirmed reviews ALL
« Getting from bad to worse! »

The last time, my email was answered after I have checked out, this time, no hot water and when reported in the afternoon, no one do anything and in the evening. I complained and they couldn't fix it and I was waiting in the room to be updated of the situation - was put on hold but line was cut off and reception did not call back. The next day, same situation with no hot water!!!!! On the last day, I have extended up departure the night before and I was knocked on the door TWICE by housekeeping, even telling me that I cannot have a late checkout when I already got my keys extended to the late check out time!!!! I never have to re- confirm at this hotel in my last few stays! I am a regular at this hotel and the standards are appalling and getting horrendous! and I AM STILL WAITING FOR MY INVOICE TO BE EMAIL TO ME SINCE THURSDAY17th OCTOBER!!!!!!!!

Mark N. Couples - 18/10/2019 Confirmed reviews ALL
« Lovely room but disappointing end »

We had a lovely stay but 2 unauthorised charges of €160 after we'd checked out has left a very bitter taste. I'm waiting for an explanation and full refund of the charges.

Valentin Friends - 18/10/2019 Confirmed reviews ALL
« Nice hotel, top place »

Good Service, nice bar and a great staff. In the morning at 7am there are only cold water in the bathroom. :( I standing under the shower, after a long time, the water is only coming cold. Thats not funny in the morning. I ask for a late check-out up to 1pm, but it was not possible.

Andrew Couples - 18/10/2019 Confirmed reviews ALL
« Ideal choice for our first visit to Rome »

Very friendly and courteous hotel staff along with a room that exceeded our expectations ensured our first visit to Rome was an excellent experience. From the breakfast team, the lobby team and the bar team you were always greeted and made welcome. The good weather meant we were able to fully enjoy sitting out in the evening on the balcony that we discovered our room had. When we revisit Rome we will certainly stay again

Mark H. Couples - 17/10/2019 Confirmed reviews ALL
« Excellent staff and hotel facilities in an excellent location. »

Very satisfying and enjoyable.

Anunsascion B. Solo - 14/10/2019 Confirmed reviews ALL
« Near in all major attractions »

I just stayed here overnight. But i found out that staying in this hotel was very convenient to visit all major attractions and in roma termini were in all the transportation were started here. If you want to take a bus, you can take bus 64. The bus 64 will passed by to all major attractions. If you want metro train, it was a minute walk from the hotel.Cleanlines and buffet breakfast were awesome though breakfast was not included. You have to pay your breakfast. From the reception area, it has a little bit racial discrimination,maybe they will look unto the person whose checking in. Hoping that they would changed their attitude towards their guest.

Deanne Couples - 10/10/2019 Confirmed reviews ALL
« Very unhelpful »

The staff have been very unhelpful in sorting out an incorrect bill.

Deborah C. Couples - 08/10/2019 Confirmed reviews ALL
« Extremely noisy no measures taken to reduce this, staff not interested in helping »

We stayed 4 nights, the noise from passing traffic was ridiculous - not double /triple or secondary glazed to minimise this, room shook when busses passed. When asked reception to switch rooms they wants £85 more per night - had already paid £200 a night- at that price the least I expect is a quiet room or moved to another at no additional charge where a complaint is made. Staff unhelpful regarding this

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