Hotel - Hotel Mercure Krynica Zdroj Resort & Spa
Mercure Hotel Mercure Hotel

Hotel Mercure Krynica Zdroj Resort & Spa

4.0/5 279 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Garage: PLN 40 per day, PLN 30 for 3 days, PLN 25 for 4-7 days, PLN 20 for over 7 days (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 8:00-22:00
    • Opening hours : Week-end 8:00-22:00

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

Hotel Mercure Krynica Zdroj Resort & Spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SLOTWINKA 40 m2 3 m 35 18 24 18 0
KRYNICZANKA 66 m2 3 m 60 0 42 42 0
PARKOWA 66 m2 2 m 60 30 60 30 0
JAWORZYNA 240 m2 3 m 220 48 180 100 0
SALA KONFERENCYJNA 300 m2 4 m 250 60 180 140 0
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 100 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Video games on TV in room
    • Manual temperature control
    • Baby bed
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 ALL Rating 105 reviews

Our guest reviews for
Hotel Mercure Krynica Zdroj Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 279 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Family - 14/11/2019 TripAdvisor review
« Not so good, not so bad »

Hotel is nice and quiet. The only problems which we had are breakfast: por quality – much lower than Novotel or even Ibis. Reception desk – did not let us know where is our toom and we went with our luggage to part of the hotel.

Couples - 08/10/2018 TripAdvisor review
« Excellent hotel »

Very nice hotel in lovely small city, excellent spa, professional and friendly staff, excellent breakfast, very nice and clean room. Polish hotels from accor group confirmed again that are on the very high level.

Couples - 02/10/2018 TripAdvisor review
« What a wonderful place to stay! »

This Hotel was a wonderful surprice. Krynica Zdroj is a out of the way Resort with some wonderful views. in the middle of this Shows up an architectural wonder - the Mercure Hotel.All Services befitted the wonder, check-in, clean and large room, the Restaurant Service. All staff were professional and welcoming.Thank you for providing us with a lovely stay.

Family - 21/09/2017 TripAdvisor review
« Afeel good hotel »

Located in a very beautiful place and eqipped with everything one needs for a successful vacation. The room gave an impression of largeness and was wisely dwsigned. the staff was helpful, and our vacation was very good.

Solo travel - 05/06/2017 TripAdvisor review
« Excellent »

Welcome to the reception was great. Everything that contained Gold status was met. They automatically offered a larger room with a spacious balcony. There was a sweet greeting in the room as well as a welcome drink. The room rate also includes a heated indoor pool and jacuzzi. A underground garage was also available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 469mariang, thank you very much for such a fantastic comment. We hope your review will be very useful for other quests searching for the appropriate hotel. Please feel very welcome to visit us again. Best regards, Hotel Mercure Krynica Zdroj

Couples - 30/04/2017 TripAdvisor review
« Great hotel! »

Really nice hotel, very well equipped spa, polite staff always willing to assist-especially Yana and Sofia at the restaurant. The served breakfast is good with big choice of food. Short stroll from the center although you can park there if you would not like to walk, btw there is underground parking at the hotel but chargeable for hotel guests, I was not warned about the charge upon check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam thank you for such a fantastic comment. It is a pleasure to read that you enjoyed the stay in our hotel. We look forward to see you again in Mercure Krynica Zdroj Resort & Spa. Best regards, Mercure Krynica Zdroj Team

Family - 13/03/2017 TripAdvisor review
« Mecure »

This is ( was) my favorite hotel and I have been here 5 times already. But this time it was the worst because we travel with children and lady that works at wellness and pool area was very unpleasant to kids and even did not let me go to the pool with baby carriage ( stroller) :( This way we were unable to spend our family vacation together because my husband was with kids at the pool and I was stock with the baby in the room. We have been in this hotel before and never had a problem. But this time it was, thanks to the lady, the worst weekend :(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam thank you for taking the time and sharing the comments about your stay with us. Meeting expectations of our quests is the priority for us, that is why we are really sorry to hear that the situation that happened had such a negative influence on your stay. I just would like to say that, among others the reason behind our swimming pool policy is to keep the pool deck clean for people with bare feet. We would like to express our regret that we did not offer the right solution for you at that time. Please accept my sincere apologies. May I ask you to contact us directly via e -mail: so we can discuss that in more details Best regards, Mercure Krynica Zdrój Management Team

Couples - 23/11/2016 TripAdvisor review
« Weekend stay atMercure Krynica Zdroj Resort and SPA hotel and SPA »

Nice and charming place inside mountains. During a day short walks and stroll on the main avenue and afternoon using excellent SPA. Exiting massage and visits in various saunas are unforgettable. Very clean and not crowded swimming pool and jacussi allowed us really rest during two days stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lukaszb519, thank you for such a fantastic note. It is a pleasure to read that you enjoyed our modern Spa center with the unique saunas and spacious swimming pool. We are very glad that you enjoyed the stay. We look forward to see you again in Mercure Krynica Zdroj Resort&Spa. Kind regards,

Business - 16/10/2016 TripAdvisor review
« My stay at Mercure Krynica »

This is a hotel that I would surely recommend to everyone seeking comfort as well as peace and quiet. . Great location, great rooms, great breakfast, great food in general. As a Platinum AccorClub member I was ungraded to a two-level studio. The staff were also extraordinarily nice and helpful.

Anonymous Families - 14/02/2016 Confirmed reviews ALL

Excelent conditions for children and parents. Restaurant with various menu.

Family - 13/01/2016 TripAdvisor review
« Nice venue. »

Great wellness/spa (great masseurs, worth the money), great food in restaurant - all the meals prepared by your cooks were delicious, perfect waitress (Kamila). AC unit little bit loud, even in the small mode bit noisy. Beds werent tided daily. Empty minibar.

Couples - 07/08/2014 TripAdvisor review
« Satisfied »

Nice hotel very close to the center. Undeground parking, charged. You might get lost first time you arrive because hotel spans across two buildings. From underground parking You need to take lift to ground floor and then exit the building and outside to the main hotel entrance with reception. Good breakfast with satisfying choice of food. Saunas were great, they have 4 different types. there is a nice inhouse swimming pool but unfortunately open only from 9am to 9pm. Restaurant and bar closes at 10 pm so if You arrive late then make sure You are not hungry. Spa is very well equipped. Prices are reasonable and match the treatment complexity. Ask what the treatment contains not to be dissapointed. Sleep was great, windows closed as airconditioning worked perfectly. Will return in the future.

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