Hotel Mercure Krynica Zdroj Resort & Spa 4 stars

Customer review rating (ALL Rating) 4.7/5 105 reviews

ALLSAFE approved hotel

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Hotel Mercure Krynica Zdroj Resort & Spa
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+ 16 Services

Hotel extras

  • Excellent breakfast with a package of drinks included in the price

  • All-day access to the swimming pool, indoor jacuzzi and gym included

  • Underground garage (for a fee)

  • Children's playroom

  • Unique sauna complex (for a fee)

Hotel location

Hotel Mercure Krynica Zdroj Resort & Spa

ul. Lesna 1
33-380 krynica zdroj

Fax: (+48)18/4777097

Check-in from 15h00

Check out up to 12h00

  • By plane

    BALICE At 146km / 90.72 miles

  • By plane

    TATRY AIRPORT At 97.4km / 60.52 miles

GPS:49.420118, 20.970399

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURACJA ZDROJOWA Non contractual photo

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 250 


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  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Mercure Krynica Zdrój Resort & SPA offers 100 modern and comfortable rooms. Krynica-Zdrój is a village surrounded by beautiful mountains and the rooms have been designed in the climate of mountain resort. Rooms offer a minibar replenished on request, WiFi, adjustable air con, room safe, satellite LED TV, coffee and tea set. The bathroom with shower comes with toiletries, dryer, bathrobes and slippers.

Our guest reviews for
Hotel Mercure Krynica Zdroj Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

105 reviews

TripAdvisor Rating 4.5/5

288 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Elit Szálloda

TripAdvisor rating 5.0/5

Gabor L 24/08/2021 TripAdvisor review

Elite hotel in the village with nice view, with a great variety of quality services, at a slightly high price. I recommend setting up a cold plunge pool or tube shower in the sauna area. Hotel recomended higly.

Not so good, not so bad

TripAdvisor rating 3.0/5

bdanek Family - 14/11/2019 TripAdvisor review

Hotel is nice and quiet. The only problems which we had are breakfast: por quality – much lower than Novotel or even Ibis. Reception desk – did not let us know where is our toom and we went with our luggage to part of the hotel.

Excellent hotel

TripAdvisor rating 5.0/5

jirkacizek Couples - 08/10/2018 TripAdvisor review

Very nice hotel in lovely small city, excellent spa, professional and friendly staff, excellent breakfast, very nice and clean room. Polish hotels from accor group confirmed again that are on the very high level.

What a wonderful place to stay!

TripAdvisor rating 4.0/5

1111Gerard Couples - 02/10/2018 TripAdvisor review

This Hotel was a wonderful surprice. Krynica Zdroj is a out of the way Resort with some wonderful views. in the middle of this Shows up an architectural wonder - the Mercure Hotel.All Services befitted the wonder, check-in, clean and large room, the Restaurant Service. All staff were professional and welcoming.Thank you for providing us with a lovely stay.

Afeel good hotel

TripAdvisor rating 4.0/5

Nachman I Family - 21/09/2017 TripAdvisor review

Located in a very beautiful place and eqipped with everything one needs for a successful vacation. The room gave an impression of largeness and was wisely dwsigned. the staff was helpful, and our vacation was very good.


TripAdvisor rating 5.0/5

496mariang Solo travel - 05/06/2017 TripAdvisor review

Welcome to the reception was great. Everything that contained Gold status was met. They automatically offered a larger room with a spacious balcony. There was a sweet greeting in the room as well as a welcome drink. The room rate also includes a heated indoor pool and jacuzzi. A underground garage was also available.

Dear 469mariang, thank you very much for such a fantastic comment. We hope your review will be very useful for other quests searching for the appropriate hotel. Please feel very welcome to visit us again. Best regards, Hotel Mercure Krynica Zdroj

Great hotel!

TripAdvisor rating 5.0/5

SonicTelAviv Couples - 30/04/2017 TripAdvisor review

Really nice hotel, very well equipped spa, polite staff always willing to assist-especially Yana and Sofia at the restaurant. The served breakfast is good with big choice of food. Short stroll from the center although you can park there if you would not like to walk, btw there is underground parking at the hotel but chargeable for hotel guests, I was not warned about the charge upon check in.

Dear Sir/Madam thank you for such a fantastic comment. It is a pleasure to read that you enjoyed the stay in our hotel. We look forward to see you again in Mercure Krynica Zdroj Resort & Spa. Best regards, Mercure Krynica Zdroj Team


TripAdvisor rating 4.0/5

mariadC111EX Family - 13/03/2017 TripAdvisor review

This is ( was) my favorite hotel and I have been here 5 times already. But this time it was the worst because we travel with children and lady that works at wellness and pool area was very unpleasant to kids and even did not let me go to the pool with baby carriage ( stroller) :( This way we were unable to spend our family vacation together because my husband was with kids at the pool and I was stock with the baby in the room. We have been in this hotel before and never had a problem. But this time it was, thanks to the lady, the worst weekend :(

Dear Sir/Madam thank you for taking the time and sharing the comments about your stay with us. Meeting expectations of our quests is the priority for us, that is why we are really sorry to hear that the situation that happened had such a negative influence on your stay. I just would like to say that, among others the reason behind our swimming pool policy is to keep the pool deck clean for people with bare feet. We would like to express our regret that we did not offer the right solution for you at that time. Please accept my sincere apologies. May I ask you to contact us directly via e -mail: so we can discuss that in more details Best regards, Mercure Krynica Zdrój Management Team

Weekend stay atMercure Krynica Zdroj Resort and SPA hotel and SPA

TripAdvisor rating 5.0/5

lukaszb519 Couples - 23/11/2016 TripAdvisor review

Nice and charming place inside mountains. During a day short walks and stroll on the main avenue and afternoon using excellent SPA. Exiting massage and visits in various saunas are unforgettable. Very clean and not crowded swimming pool and jacussi allowed us really rest during two days stay

Dear Lukaszb519, thank you for such a fantastic note. It is a pleasure to read that you enjoyed our modern Spa center with the unique saunas and spacious swimming pool. We are very glad that you enjoyed the stay. We look forward to see you again in Mercure Krynica Zdroj Resort&Spa. Kind regards,

My stay at Mercure Krynica

TripAdvisor rating 5.0/5

miroslawp505 Business - 16/10/2016 TripAdvisor review

This is a hotel that I would surely recommend to everyone seeking comfort as well as peace and quiet. . Great location, great rooms, great breakfast, great food in general. As a Platinum AccorClub member I was ungraded to a two-level studio. The staff were also extraordinarily nice and helpful.

Customer review rating 5.0/5

Anonymous Families - 14/02/2016 Confirmed reviews ALL

Excelent conditions for children and parents. Restaurant with various menu.

Nice venue.

TripAdvisor rating 4.0/5

Kosice2013 Family - 13/01/2016 TripAdvisor review

Great wellness/spa (great masseurs, worth the money), great food in restaurant - all the meals prepared by your cooks were delicious, perfect waitress (Kamila). AC unit little bit loud, even in the small mode bit noisy. Beds werent tided daily. Empty minibar.


TripAdvisor rating 4.0/5

8PeteS8 Couples - 07/08/2014 TripAdvisor review

Nice hotel very close to the center. Undeground parking, charged. You might get lost first time you arrive because hotel spans across two buildings. From underground parking You need to take lift to ground floor and then exit the building and outside to the main hotel entrance with reception. Good breakfast with satisfying choice of food. Saunas were great, they have 4 different types. there is a nice inhouse swimming pool but unfortunately open only from 9am to 9pm. Restaurant and bar closes at 10 pm so if You arrive late then make sure You are not hungry. Spa is very well equipped. Prices are reasonable and match the treatment complexity. Ask what the treatment contains not to be dissapointed. Sleep was great, windows closed as airconditioning worked perfectly. Will return in the future.

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