The Reef House Palm Cove

The Reef House Palm Cove 5 stars

Customer review rating (ALL Rating) 4.7/5 230 reviews

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Description

Hotel extras

  • Daily A La Carte Breakfast

  • Brigadier's Punch and Canapes

  • Luxury Concierge Service

  • Signature Inclusions & Experiences

  • Adults and Couples Only aged 12 years and over

ALLSAFE approved hotel

Hotel location

The Reef House Palm Cove

99 Williams Esplanade
4879 PALM COVE
Australia

  • By plane

    CAIRNS At 26.4km / 16.4 miles

GPS:-16.745127, 145.67054

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

The Reef House Restaurant

Wine & Dine under the Melaleuca Trees overlooking the Coral Sea.Reef House Restaurant has been here since the 60's nestled under the magnificent Melaleuca trees and palms.

Our accommodation(s)

Featuring a beautiful beachside location and exceptional accommodation facilities, The Reef House Palm Cove MGallery is the perfect option for visitors looking for hotels in Palm Cove. Guests staying at this spectacular Palm Cove hotel can choose from a range of accommodation styles, with spacious guest rooms, one and two bedroom apartments and spa options available. Featuring elegant décor, stylish design and impeccable attention to detail, each room and apartment provides a peaceful, relaxing retreat.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  230 reviews

TripAdvisor Rating  4.5/5  1,713 reviews

Certificate of excellence 2022

Great hotel, great staff, great restaurant and great spa

TripAdvisor rating 5.0/5

GongNSWTraveller TripAdvisor review

We celebrated our 15year anniversary and were looking for a location that could provide relaxation and romance. This hotel did not disappoint. All aspects of the hotel, services and facilities were fantastic. The spa was also a great experience. Great inclusions/activities. The food at the restaurant was of the highest quality and absolutely delicious. A big thank you to all the staff. While this was our first stay, it definitely won't be our last!

Bonjour GongNSWTraveller, Thank you very much for your fantastic review on TripAdvisor following your recent visit to the magical Reef House. Once again congratulations on your 15th anniversary! Yes our very unique tropical style boutique resort is the perfect destination for relaxation and romance. It sounds like this could become an annual escape in paradise! Please check our website and book direct : reservations@reefhouse.com.au Tropical regards, Cédric Lootvoet Luxury Concierge

loved every minute

TripAdvisor rating 5.0/5

debstark2 TripAdvisor review

First time staying at the Reef House and wont be the last. have already rebooked for end of January .Loved everything , staff wonderful, pools fantastic as was the food. Slight problem with room cleaning that was rectified quickly . Loved the extras, canapes and cocktails as well as the cocktail making classes. nothing bad to say :-)

Bonjour debstark2, Thank you very much for taking the time to express your positive feedback on TripAdvisor following your recent visit to the unforgettable Reef House. The team and I are delighted to read that you both enjoyed your stay with us. With many complimentary inclusions, best beachfront location and amazing team members our adults boutique style resort is simply unique in Australia. We are all looking forward to welcoming you back again in January for more unforgettable holidays! Please check our website and book direct : reservations@reefhouse.com.au Warm regards, Cédric Lootvoet Luxury Concierge

Happy

TripAdvisor rating 5.0/5

len836 TripAdvisor review

It’s was a wonderful experience thank you We could not be happier with the amazing team you have. And not to mention the rooms where spotless I will be definitely be booking a few nights here in the future

Bonjour len836, Thank you very much for your kind words on TripAdvisor following your recent visit to the unforgettable Reef House MGallery. Our happy team is certainly amazing and our rooms spotless! We are all very happy to read that you are already planning on coming back again in the future! Warm regards, Cédric Lootvoet Luxury Concierge

Colonial luxury by the sea

TripAdvisor rating 4.0/5

mark989898 TripAdvisor review

We stayed for 3 nights as part of our road trip from Ipswich to celebrate my wife’s 60th birthday. We had a room at the front overlooking the sea. We enjoyed the pools, afternoon canapés and punch as well as the water fitness session. It’s also a great location with lots of food options around and Cedric we very welcoming and helpful. In terms of areas for improvement the menu at the restaurant was a bit limited, my wife and I booked for the cocktail making session but they did not have our details so my wife missed out. We were on the ground floor and were concerned about privacy.

Bonjour mark989898, Thank you very much for your feedback on TripAdvisor following your recent visit to the beautiful Reef House MGallery. Once again a very Happy 60th Birthday to your wife! Our resort certainly has a large choice of activities making sure you are well entertained. On your next visit we will be more than happy to allocate a room on the upper floor. Warm regards, Cédric Lootvoet Luxury Concierge

Still Beautiful

TripAdvisor rating 4.0/5

katea765 TripAdvisor review

We have stayed at this hotel every year for the past 15 years and have seen many changes .... some good, some not so good. While we once again loved our stay there were a few disappointing lapses in the maintenance of the hotel. The grounds and gardens were showing signs of neglect ... dead branches, plants and vines. There was also dropped flowers, leaves etc and with the rain fall that us usual at this time of year they became slimy making it quite dangerous. I actually nearly slipped over a couple of times. On previous visits there was a grounds person who cleaned these up every morning, the grounds were just not up to their beautiful standard. Apparently there maintenance has been contracted out now, certainly seems to be a drop in the appearance. I do understand that Covid has had a dramatic effect on hotels and at The Reef House this is also apparent with the quality of the food in the restaurant. Of course there are no buffets now and meals have to be ordered but the standard of the food at breakfast was disappointing. With the cost of rooms at this resort you would expect better. Having said all this it is still the best place to stay in Palm Cove, we were made to feel very special being return guests, the staff are amazing and we will definitely continue to stay there and recommend it.

Bonjour katea765, Thank goodness for your constructive feedback on TripAdvisor following your recent visit to the beautiful Reef House MGallery. Your comments have been communicated to the concerned departments for immediate action. Please do not hesitate to contact me directly if you have any further feedback. Warm regards, Cédric Lootvoet Luxury Concierge

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