Hotel - The Lake Garden Nay Pyi Taw - MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Lake Garden Nay Pyi Taw - MGallery

4.5/5 144 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Exhibition and convention centre

MYR INTL CENTER3 km / 1.86 mi

Your meetings and events

Seminars, conventions, incentive trips... the MGallery collection offers exceptional surroundings for meetings and events. A unique experience and successful event are guaranteed, thanks to the modern facilities provided.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BAGO 32 m2 5 m 25 10 12 12 0
SITTAUNG 32 m2 5 m 25 10 12 12 0
THANLWIN 32 m2 5 m 25 10 12 12 0
MAYKHA 64 m2 5 m 50 20 25 30 30
ZAWGYI 64 m2 5 m 50 20 25 30 30
MALIKHA 96 m2 5 m 75 30 40 50 50
CHINDWIN 216 m2 5 m 80 70 90 110 110
PATHEIN 216 m2 5 m 80 70 90 110 110
IRRAWADY 480 m2 5 m 300 130 180 180 220
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 165 rooms
  • 90 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 ALL Rating 650 reviews

Our guest reviews for
The Lake Garden Nay Pyi Taw - MGallery

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 144 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
X Business - 18/10/2019 Confirmed reviews ALL
« Nice hotel but service not yet up to standard »

hotel is too deserted- transfer from the main building to room often delayed; at night walking on the grounds not very comfortable or sense of safety; many of the staff could use more hospitality and English training. Room too dark and feeling too enclosed- because of mosquitos - rooms would benefit from mosquito net. Poolside limited service - could use the opportunity to order drinks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Mariolein C., Thank you for taking the time to tell us about your experience at the MGallery Nay Pyi Taw by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have learnt the areas of improvement from your feedbacks. We truly appreciate for your comments. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aung Thurein Room Division Manager

May H. M. Business - 18/10/2019 Confirmed reviews ALL
« lack of sanitary napkin »

Hotel should provide sanitary napkin in reception counter or in the room as it can be emergency requirement for all women. It was big inconvenience for me while I stayed in M Gallery Nay Pyi Taw. (Reception did not care of my problem , they just say they do not have it ) I had to asked my friend to bring this sanitary napkin to the hotel from very far place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. May Hnin M., Thank you for taking the time to tell us about your experience at the MGallery Nay Pyi Taw by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aung Thurein Room Division Manager

Carlos Business - 08/10/2019 Confirmed reviews ALL
« nice well stocked with 1 exception »

i was satisfied with everything, with one exception. please check the irons in your rooms. when ironing suit for a meeting i had next day the iron was clogged and shot out a bunch of white residue. this led to me having to last minute do some hand washing of my clothes, since there was no time to send to laundry.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Carlos E., We very much appreciate your comments regarding your stay at the MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the same note, we just like to keep you informed that the possible defects in all irons in the rooms have been examined, and the defected ones have been repaired. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

Manuel B. Business - 03/10/2019 Confirmed reviews ALL
« As a second home »

A great hôtel with excellent services.. Perfection is not si far...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Firstly, thank you so very much for your return and giving us the time to write about your recent experience at MGallery Nay Pyi Taw. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

Jeanette Business - 02/10/2019 Confirmed reviews ALL
« Taling the bus to breakfast »

Service level is excellent, however the resort is to spread out; we had ti take a 5 min bus ride to go to breakfast. Rooms are sound proof but hallway is not. Noises from outside the room seem to echo and multiply, especially with a group Chinese leaving early morning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the MGallery Nay Pyi Taw. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the same note, we have well noted the areas of improvement you have highlighted. Definitely, we will look into it and try to resolve the issue soonest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

Paul Business - 30/09/2019 Confirmed reviews ALL
« excellent service - very comfortable stay »

Attentive and well trained staff, comfortable rooms, good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking time to provide us an excellent review. Indeed, it is always pleasure to welcome you back. Definitely, I will share your feedback to our team. I am sure it will be an encouragement for them. We hope to welcome you back soon at your second home in Nay Pyi Taw. Sincerely, Aung Thurein Room Division Manager

Stuart Business - 29/09/2019 Confirmed reviews ALL
« Very Pleasant »

Nice atmosphere, nice staff, nicely decorated and comfortable rooms and nice food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Stuart K., We very much appreciate your comments regarding your stay at the MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

Anonymous Business - 28/09/2019 Confirmed reviews ALL
« Poor cleanliness and maintenance, Ack of response to my earlier written complaint »

---------- Forwarded message --------- From: Shon C. <sh…> Date: Fri, 20 Sep 2019 at 5:49 pm Subject: Feedback on my stay at M Gallery Hotel To: <h9…> Dear Sir, Madam, I stayed on 19th September in M Gallery Hotel in Nay Pyi Taw and wanted to share my concerns. While the staff are very thoughtful and attentive, the rooms very comfortable, and the pool very beautiful, I was very surprised at the issues I found in the womens' change rooms by the pool and gym. The floors and doors are in poor condition, floors stained and cracked, the entire area smelled of excrement, the shower drains were partially blocked so dirty water was building up, there is nowhere in the showers to hang a towel or place the soap other than on the floor. On top of that, no staff in the area and no way to report the problem or order a drink from the bar. The staff had clearly been through and tried to clean as the toiletries were carefully set up, but it is badly maintained. As a user, no place but a dirty floor to our soap, towel and clothing in the shower alcove was a very unwelcome surprise. There is no luxury without cleanliness and good maintenance and this part of your hotel is in poor condition and an unpleasant place to be. With regards and regrets not to provide more positive feedback but better to receive it by email than through tripadvisor. Shon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Thank you for taking the time to tell us about your experience at the MGallery Nay Pyi Taw. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I just like to keep you informed that the hotel management has decided to prioritize the maintenance works in gym as well as the duty assignment of the pool staff. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at MGallery. Please do not hesitate to contact me during your next visit. Sincerely, Aung Thurein Room Division Manager

Anonymous Business - 23/09/2019 Confirmed reviews ALL
« Warm welcome and ready to assist. »

Excellent. As I prefer to stay in the main building and no room was initially available, my room was upgraded instantly. Much appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Johan C., We very much appreciate your comments regarding your stay at the MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

C. H. Business - 22/09/2019 Confirmed reviews ALL
« Memorable farewell »

Everybody in the team was aware that this new stay was a farewell one before moving from Yangon to Bangkok. Up grade in a suite with a lake view, memorable dinner at the Primo restaurant, enjoyable relaxing moment at the swimming pool in the sun set.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H. Antoine C., We very much appreciate your comments regarding your recent stay at the MGallery. We are glad that you have enjoyed staying with us. Indeed, we have already missed you and look forward to your return. We wish you have a pleasant and successful mission in Bangkok. Sincerely, Aung Thurein Room Division Manager

Charlie Business - 21/09/2019 Confirmed reviews ALL
« Great stay »

Great room, confortable and clean ! Love the pillow menu. Good service and kind staff Recommended !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Charlie L., We very much appreciate your comments regarding your stay at the MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

Peter M. Business - 21/09/2019 Confirmed reviews ALL
« Very pleasant and comfortable stay »

I greatly enjoyed the ambience of the hotel, it is very lovely. The friendly and cheerful staff were a feature. It would be nice if the pool in the main building was filled but I assume there is a need for work or maintenance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Peter M., We very much appreciate your comments regarding your stay at the MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

Wai Business - 21/09/2019 Confirmed reviews ALL
« Good Event service »

The rooms are good. Shout out to the banquet team for thiet excellence service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Wai Pwint W., We very much appreciate your comments regarding your stay at the MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

Deborah T. Business - 20/09/2019 Confirmed reviews ALL
« Excellent service again »

Another excellent stay at M-Gallery Naypyitaw. The service was attentive, efficient and warm. The room beautifully furnished and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Deboram G., Thank you very much for your feedback. Although I wanted to wish you personally upon departure, I was unable to do so. Please let us know for your return. Definitely, we will miss you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

Gmck Business - 18/09/2019 Confirmed reviews ALL
« Decent stay »

Pleasant business stay; good staff, facilities starting to show age.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Geoffrey adikusuma T., We very much appreciate your comments regarding your stay at the MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the same note, we like to inform you that we have maintenance project for the necessary areas of hotel starting from the last quarter of current year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

H Business - 18/09/2019 Confirmed reviews ALL
« Pleasant, obsolete gym. »

Pleasant experience with gentle kind staff. Good coffee in the breakfast room. The gym was obsolete with a lack of equipment and a poor environment. The safety failed. No one was on duty - the phone didn’t work. Equipment needed repair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for taking the time to tell us about your experience at the MGallery Nay Pyi Taw by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aung Thurein Room Division Manager

Jaspreet S. Business - 14/09/2019 Confirmed reviews ALL
« Satisfying and spectacular »

Very special property and well managed to give guests a great feeling of welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jaspreet S., We very much appreciate your comments regarding your stay at the MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

Anonymous Business - 13/09/2019 Confirmed reviews ALL
« It was a comfy stay. »

It was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Pwint Yee C., We very much appreciate your comments regarding your stay at the MGallery Nay Pyi Taw by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aung Thurein Room Division Manager

Anonymous Business - 13/09/2019 Confirmed reviews ALL
« Not really a 5-star hotel »

The experience I've had was not a 5-star experience, it was more like 3 stars. I found used cotton buds instead of new ones. I had no new shampoo or shower gel on the second night while I had used them half. The bottle of water for coffee was already opened and not fully filled - so I guess it was from a previous guest. It was impossible to plug my charger next to my bed, I had to plug it under the TV. No signal for TV, poor internet connection etc...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Pascaline G., Thank you for taking the time to tell us about your experience at the The Lake Garden Nay Pyi Taw - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aung Thurein Room Division Manager

Anonymous Business - 13/09/2019 Confirmed reviews ALL
« Good »

Very good room facility. But the air conditioning is not that satisfying and need to fix. Moreover, serving the breakfast buffet as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Lin Latt H., We thank you for taking time to write us your valuable feedback. I have learnt the areas of improvement highlighted in review. Those are very helpful for us to keep our standards high and to ensure our products meet the expectations of our guests like you. I have already worked on the improvement of the highlighted areas with our team including the fixation of Air Condition. Once again, thank you very much for your review. I like to invite you once again to come and stay with us. Please allow me to be point of your contact. You may drop me an email at (h9…) for your future stay. We look forward to welcoming you back in near future. Sincerely, Aung Thurein Room Division Manager

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