ibis Melaka

ibis Melaka 4 stars

Customer review rating (ALL Rating) 4.3/5 218 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 249 contemporary rooms

  • All-you-can-eat buffet breakfast

  • Web Corner and Complimentary WIFI access

  • 4 well-equipped meeting rooms with state-of-art facilities

  • Walking distance to historical attractions

Hotel location

ibis Melaka

249 Jalan Bendahara
75100 MELAKA
Malaysia

Telephone +60 6-222 8888

Fax +60 6-222 8899

Contact email

  • PANORAMA BUS MELAKA:  ROUTE 17 JALAN BENDAHARA

  • By plane

    KLIA At 130km / 80.78 miles - Shuttle paying

  • By train

    TAMPIN RAILWAY At 36km / 22.37 miles

GPS:2.197616, 102.25204

Hotel services

Check-in from - Check out up to

IBIS KITCHEN RESTAURANT

Our all-day dining restaurant offers All-You-Can-Eat breakfast buffet and an innovative a la carte menu for lunch and dinner. Kid's menu is available too!

Your meetings and events

Room descriptions and layouts

6 

meeting rooms

From 1 to 200 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Furnished with the new ibis bedding, all rooms are generously sized and offer practical amenities required for a relaxing stay. These include a choice of Queen or Single beds and WIFI access. Comfortably accommodates up to 2 adults.

Our guest reviews

Our guest reviews for
ibis Melaka

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  218 reviews

TripAdvisor Rating  4.0/5  325 reviews

Good Location, comfortable Room

Customer review rating 4.0/5

Vincent L. Couples - Confirmed reviews ALL

Surprised of the free upgrade, and the also a relatively bigger fruits basket.

Good

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Bath gel in the plastic bottle with the press part broken and is a hazard. Need to change all the bottle

Poor handling of health safety

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

While the overall experience meets the Ibis standard. We were taken a back by the poor response of the staff in ensuring that the indoor-mask-on policy is upheld. One of the incident took place at the lift lobby where my wife and I observed a group of 5 (2 adults and 3 children) at the lift lobby area without mask. One of Ibis's staff walked in from the door that leads to the swimming pool (which is located near the lift), pass by the group of people mentioned above without batting an eye. Since I am staying with a baby, I raised a complain to the receptionist, while the aforementioned staff were there as well. He promised that he will tell these guests off. When I was about to check out, there were a few more guests crowding in front of the reception desk without their mask on. Clearly the staff has turned a blind eye to these irresponsible behavior again. Considering that you claimed Ibis to be ALLSAFE approved hotel that provide guests with elevated hygiene and prevention measures to ensure our safety - the lack of response from the staff with regard to other guests not adhering t the national mask policy just shows that your hotel is not practicing what it markets. This is unacceptable.

Good stay

Customer review rating 5.0/5

Nadia Families - Confirmed reviews ALL

This is our hotel of choice every time we come down to melaka. Very strategic location. Close to all melaka attractions. We will always choose ibis for our next stay.

Good stay

Customer review rating 4.0/5

Tay O. H. Families - Confirmed reviews ALL

Check in smoothly. Room well maintained. We'll done.

good stay and

Customer review rating 4.5/5

W. B. W. M. Families - Confirmed reviews ALL

your staff is friendly and well trained the hotel is also nice and well clean

Well located

Customer review rating 4.0/5

Mohan K. Families - Confirmed reviews ALL

Overall Good stay in a good location. Easy connect with locations. Kitchen and Restaurant needs improvement. Organized a small buffet lunch for a group of friends. Most of the food items were cold including those items supposed to be hot !

Location is convenient, but check-in staff unstatify

Customer review rating 2.5/5

Mrs. H. C. Families - Confirmed reviews ALL

Had stayed a few times before, but this time experience is bad for me. The staff is not friendly, and even charge my stay wrongly upon check-in & were told my room has no breakfast as I booked my room through 3rd party booking.com & unable to get my Accor points as booked thru a 3rd party website. The lobby feels uncomfortable and feels very compact the area as tables & live bands were placed in the lobby area. As I understand is Hari Raya & fasting month.

Fabulous Festive Stay

Customer review rating 5.0/5

Suhardi S. Families - Confirmed reviews ALL

Totally Felt Welcome even with the festive crowd. Thank you fellow Heartist!

Good stay

Customer review rating 4.0/5

Khairul M. Couples - Confirmed reviews ALL

Got a free upgrade to a superior room which was much appreciated b

Good location, but far away from Accor standards

Customer review rating 2.0/5

Jean Families - Confirmed reviews ALL

Religious constrains (or choice) take this hotel too far from Accor philosophy and Art de Vivre. I assume this place has been a 4* in the past, explaining the decent quality rooms, but already showing signs of dirt and negligence, quite common across the country. Unfortunately, the only remaining Accor hotel in this beautiful city since the Novotel closed in 2020. Not sure I will come again. loyalty has limits.

Bell Ring along the corridor

Customer review rating 3.0/5

Mr H. Families - Confirmed reviews ALL

It is quite disappointed that the bell ring ( alarm) along the corridor suddenly rang at 2am and 6am during my staying. It wakes me up and i cannot sleep well! :(

Great location and great upgrade!

Customer review rating 4.0/5

El Couples - Confirmed reviews ALL

Pleasantly clean room and very spacious Suite accorded due to Platinum status! 11am early check in was very much appreciated, and housekeeping was efficient with requests. Breakfast was of bad quality though - very much can be improved on!

Good Stay

Customer review rating 4.5/5

T J. Families - Confirmed reviews ALL

I was a wonderful stay. Staffs were polite and service was excellent. Good location too.

Customer review rating 3.0/5

Samuel N. Business - Confirmed reviews ALL

all was good EXCEPT found energency exit nearest 521 LOCKED at ground floor. This makes it a fire trap & danger to guests

My personal accommodation in Malacca

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

My choice of hotel whenever I in Malacca. All staff give the best services, food is good and overall satisfied me.

Busy Hotel,

TripAdvisor rating 5.0/5

jackkjlim TripAdvisor review

Called and request for connecting room, and eventually got it. Thanks a lot. The bed has some squeaking noise, but since i knew it was a fully booked day, so I did not request to change. It was still bearable for me. Counter flooded with Customer while check in, maybe at least 40-50 people in the q. Breakfast was crowded as well. I'm sure the counter and restaurant could use a couple more hands during my stay. The rest is ok, just missed the complimentary fruits.platter

Dear Mr Jack, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Team

Confirm booking yet Hotel is not Operational

TripAdvisor rating 1.0/5

JKasim23 TripAdvisor review

Arrived at hotel to find out that the Hotel is not open to guest. It has been turned into a Quarantine Hotel. Yet the Accor Apps confirmed my booking. Complaint thru Accor till today has not received a apology/reply back. Disappointing!

Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback. It is always a pleasure to received constructive feedback from our valued guest and we are sorry to hear about the inconvenience caused that you faced during your arrival and starting 11 November 2021 we already started our full operation back. Once again please allowed us to apologize regarding inconvenience, and we hope to serve you better in future Best Regards, Ibis Melaka Team

Feel welcome, like always

TripAdvisor rating 5.0/5

InteLLIM Business - TripAdvisor review

Overall experience beyond my expectations. Cleanliness, room space, value for money and location. Accor hotels is always my preferred and first choice for business and leisure. Look forward to be back soon for the Accor hospitality.

Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Duty Manager

Terrible

TripAdvisor rating 1.0/5

Chieulee Business - TripAdvisor review

stay 2 nights. ask for quiet room during booking. but got a room in middle of corridor where most guest have to pass by to reach their room. encounter 2 times door lock problem. the maintenance staff came on 2nd time WITHOUT wearing a mask!!!! seriously in this pandemic period? wearing mask is mandatory by SOP. this is awful. reception counter put a note "room make up on request only" but i room was made up without asking ????

Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and our General Manager personally will respond to your email as he taking seriously about this issue as this matter should not be happen in the first place. Please rest assured as we will take a serious action and will make sure that this matter will not happen again in future. Thank you once again for sharing your experience and we deeply apologize regarding about the inconvenience caused during your stay and we hope to serve you better in future. Best Regards, Ibis Melaka Duty Manager

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