ibis Melaka Hotel 4 stars

what really made the difference was the staff.they were genuine and willing to help.I wanted to extend a day's stay and was fumbling through my corporate booking site as the original room I book was a tad to small for my family.Th staff attended to me and was willing to help and procure a better room with a reasonable top up of fees. Please compliment the staff as I forgot to take her name down for a job well done.Me being in the front line business as well can see that she is really an asset

Good service at front desk and we'll maintain rooms

Clean room, comfortable bed & pillow & friendly staff.

The place was very convenient and the rooms were very clean.

Comfortable little hotel room. Requested connecting and got it. When 2 small rooms get connected, it felt like a big room to accommodate 4 person, which was exactly what I wanted. Service was ok and accommodating. Welcome drinks very limited choices, either fruit cordial juice or black coffee. But hey, I can live with that haha. Location is good, near to many attractions. Won't have any doubt to stay here again.

Average

The hotel design is model and nice, lobby is big, location of hotel is very near the tour attractions. The hotel have one very nice out door swimming pool and small children playground. And the hotel got provided baby cot, is really nice and convenient!! Little INDIAN just beside the hotel, have 1 very nice Indian restaurants, the food is very nice.

Well located, clean and comfortable.

The room, bedsheet, bathroom are clean. The interior is modern and nice. Will definitely stay here again.

This is an understated property which can deliver value, experience and most importantly comfort. There are two types of staffing here: the work horses that may not communicate well or understand top end hospitality, but the others who understand it are able to make sure this get fixed right. My only disappointment was breakfast, it was just barely adequate. There was no egg station, so hard boiled eggs is what I ended up with. Here are my experiences: Aircond is really powerful, and the temperature control is very accurate. You can get the rooms down to 20 degrees if required! In the suites, the blowers hit the bed heads, so it can get too cold. Car Park is in secured open air compound behind the hotel, presumably land owned by the hotel. If it rains, you will need an umbrella to get to your car. Mornings and late afternoons you have shade, its the afternoons that the cars get heated up. Restaurant food is actually quite decent. We had chicken wings and soup as appetisers, but it filled us up like it was half dinner. We didn't try the RM29nett buffet lunch. The bar next door looked interesting, except its designed more for a starbucks cafe. Unfortunately, the staff there couldn't understand much of our requests. The staffers tend to seem aloof, but they seem to have a lot of work cut out for them. In general, you are expected to have a good stay. This is not a hotel that takes you for granted. This is a hotel that seems keen to keep improving. As a frequent traveller, you can sense the vibe of the hotel as soon as you walk into it.

The hotel room size is optimum. Bigger then most other Ibis. Clean and Tidy. Breakfast is acceptable Varity of selection. value for money.

Good location, good manners from the front desk.

Hotel is ok, clean. But during I stay, early morning 6am got noisy from upstairs.

Close to the old town area 10 mins walk to the night market in jonker street got free upgraded to suite, tnaks to the Accor loyalty programme

Very helpful staff especially Dennis.