ibis Styles Jakarta Mangga Dua Square Hotel 3 stars

Customer review rating 4.3/5 3,454 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Styles Jakarta Mangga Dua Square
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Hotel extras

  • Hotel with a unique pop art design

  • Free access to newly renovated Olympic size swimming pool

  • Located in the shopping center area and entertainment center

  • 30-min drive to Soekarno Hatta International Airport & Jakarta Golden Triangle

  • 10-minutes drive to JIEXPO and 5-minutes drive Ancol Dreamland

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Services for children
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

ibis Styles Jakarta Mangga Dua Square

Jl Gunung Sahari Raya No.1
14420
jakarta
indonesia

Tel: +622129578900

Fax: (+62)21/29579000

Check-in from 14h00

Check out up to 12h00

  • TRANSJAKARTA :  MANGGA DUA

  • By plane

    SOEKARNO HATTA At 17km / 10.56 miles

  • By train

    GAMBIR RAILWAY STATION At 7km / 4 miles

  • By train

    KOTA RAILWAY STATION At 2km / 1 miles

GPS :-6.138825, 106.832116

Exhibition and convention centre

  • ANCOL ECOPARK 2.0 km / 1.0 mi
Exhibition and convention centre

Your meetings and events

Modern style designed meeting rooms with Hi-tech facilities will accommodate your business and conference needs.Planning a business meeting or conference ? Discover our meeting rooms to meet your needs.

Room descriptions and layouts

4 

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Each of the 210 rooms at ibis Styles Jakarta Mangga Dua Square feature a separate bathroom with shower, LED TV, in room safe, hair dryer and free WiFi access.

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)

Standard Room with 2 single beds

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub(...)
Rooms

Our restaurants and bars

STREATS

Type of cuisine: International

Enjoy a wide variety of international cuisine and local hawker delights at our restaurant.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Jakarta Mangga Dua Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,454 reviews

tripadvisor

TripAdvisor Rating 4.5/5

477 reviews

GREAT HOSPITALITY

TripAdvisor rating 4.5/5

iqbalakil Business - 25/07/2020 TripAdvisor review

arrived 21 JULY, upon checking in i was told by reception i was being upgrade NOVOTEL MANGGA DUA SQUARE and i was glad to hear that. then i moved next door, very fast check in process, room was great and they gave me complementary as an ALL platinum member. Requested late checkout. Everything went over expectation. Thank you

Customer review rating 4.3/5

George C. Solo - 15/04/2020 Confirmed reviews ALL

Clean room, friendly staff. They will everything possible to assist you with a smile and good communication skills. The security of the hotel were good too. The hotel was very clean too..

Dear Valued Guest, Thank you for sharing your experience during your visit to Ibis Styles Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Well located and good stay

Customer review rating 4.3/5

Rudy H. T. Business - 28/03/2020 Confirmed reviews ALL

friendly staff, like at home

Dear Valued Guest, Thank you for visiting Ibis Styles Jakarta Mangga Dua square and gave us a positive review for your experience. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Nice Hotel.

Customer review rating 4.3/5

Eri Couples - 22/03/2020 Confirmed reviews ALL

Good Location Good Prices Good Service If I have a plane to Jakarta again..I will choose Ibis Style Hotel

Dear Valued Guest, Thank you for staying at Ibis StylesJakarta mangga dua square and it’s a great delight to have been at your service. We are glad to know the strategic location of the hotel was very convenient for you as well as the room you stayed in. We appreciate your positive review and thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Nice Breakfast

Customer review rating 4.3/5

W. Business - 20/03/2020 Confirmed reviews ALL

Breakfast with lot of choice. keep it up

Dear Valued Guest, Thank you for staying with us, We are glad to know that you had a good stay with nice breakfast experience. However we regret there was one negative thing we should highlight regarding the smelly towel. Please rest assured that we have shared to our team especially housekeeping team to improve quality of services. This feedback will serve as an encouragement to us, as we strive to continuously maintain the quality of our services. Once again thank you for sharing your experience and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

well located

Customer review rating 4.3/5

C. R. Business - 16/03/2020 Confirmed reviews ALL

rooms were just fine, complimentary breakfast especially allowed us to had it at Novotel Mangga Dua .

Dear Valued Guest, Thank you for visiting Ibis Styles Jakarta Mangga Dua square and gave us a positive review for your experience. We are glad to know your had a good stay especially your breakfast experience at Novotel. However, We apologize for the inconveniences upon your payment, Please rest assured that we have addressed this to our Front office team to improve their performance. We will also share to all hotel team as it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Well located

Customer review rating 4.3/5

B. Friends - 11/03/2020 Confirmed reviews ALL

This is the second time I have stayed at the Ibis Styles Mangga Dua and the staff are welcoming. English is spoken fluently and staff are helpful especially front desk staff Jeje how assisted me with booking a train to Bandung. Also thanks to Wita for looking after my room everyday.

Dear Valued Guest, Thank you for visiting Ibis Styles Jakarta Mangga Dua square and gave us a positive review for your experience. We are glad to know you had a good stayed with us and you enjoyed the hospitality or our team. Thank you for your kind appreciation to our staff Jeje and Wita. For sure we will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. It was such a pleasure for us to have you in our Hotel and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Good hotel

Customer review rating 4.3/5

Adel A. Families - 11/03/2020 Confirmed reviews ALL

Near by shopping centre, many food, reception friendly and help me during my stay, thank you jeje for assistance us

Dear Valued Guest, Thank you for visiting Ibis Styles Jakarta Mangga Dua square and gave us a positive review for your experience. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

the air conditioning doesn't work properly

Customer review rating 4.3/5

D. Solo - 09/03/2020 Confirmed reviews ALL

I know I took the smoking room, but the smell of cigarette is so bad even for a smoker like me. never find hotel compartment that smell When I first came in.

Dear Valued Guest, Thank you for sharing your experience during your visit to Ibis Styles Jakarta Mangga Dua Square. We regret to know your stay didn't met your expectations. Please rest assured that we have addressed to our engineering team to have a look and fixed the air condition. In regards the strong smell of cigarette, We are so sorry to make you feel inconvenient. We have shared to housekeeping team as an encouragement to improve the cleanliness quality. Once again we thanked you so much for the feedback, This feedback will serve as an encouragement to us, as we strive to continuously maintain the quality of our services. It was such a pleasure to have you in our Hotel and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Good stay

Customer review rating 4.3/5

Ali R. Friends - 07/03/2020 Confirmed reviews ALL

My first time stay at IBIS very good experienced. I quite happy staying in this hotel.

Dear Valued Guest, Thank you for staying at Ibis Styles Jakarta Mangga Dua Square and share your recent experience with us. We are glad to know that your overall experience was good, unfortunately there was 1 negative point that our team should highlight regarding the quality of breakfast. We apologize for the inconvenience and for sure we would share this with our Kitchen and Restaurant team to improve our quality and services. Furthermore, It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again and hope you will have another better experience with us. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Nice place and good stay

Customer review rating 4.3/5

F. Families - 07/03/2020 Confirmed reviews ALL

Clean room, but was disappointed when check in. I was online check in, and card room has ready in the envelop. But staf counter ask me to re-register and change the card.

Dear Valued Guest, Thank you for visiting Ibis Styles Jakarta Mangga Dua square and gave us a positive review for your experience. We are glad to know that you had a good stay, However we regret that your arrival experience didn't met your expectations. Please rest assured that we have shared this to our Front Office team to improve their performance in order to have a better quality of services. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Stay For Bussines

TripAdvisor rating 4.5/5

sellysur2020 Business - 07/03/2020 TripAdvisor review

From Check in until check out time are verry helpful and pleasant, plus I get special price from Accor member promotion on this stay that you never get anywhere else. Thank you Ibis Style, I will stay again and wait the next promotion.

Dear Sellysur2020, First of all thank you for staying at Ibis Styles Jakarta Mangga dua square and share your experience with us on Tripadvisor. We are glad to know you had a pleasant experience starting your arrival till departure. Knowing you enjoyed the promotion we have offered made us delighted. In our Hotel we always ensure that all guest could have "Feel Welcome" as our promise. We will share to all hotel team and it will motivate and encourage us to keep continuously give the best service and quality. Thank you once again and we are waiting for your next stay with us and hope it will be more great and memorable in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Excellent

Customer review rating 4.3/5

Rizki Families - 05/03/2020 Confirmed reviews ALL

Excellent

Dear Valued Guest, Thank you for sharing your experience during your visit to Ibis Styles Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Need improved

Customer review rating 4.3/5

Nugrohoputra Solo - 04/03/2020 Confirmed reviews ALL

Tile quality makes much noise when i step on it. Also a bit of overpriced, different prices displayed on web

Dear Valued Guest, Thank you for visiting Ibis Styles Jakarta Mangga Dua Square and share your experience with us. We regret to know that your experience did not meet your expectation, There are are some point we should be highlight regarding quality of the floor and so does the price we had. Please rest assured that we have addressed to our team to improve our quality and services, Your feedback is very important to us since we are striving to keep continuously deliver the best services to our guest. It was such a pleasure for us to have you and be at your services during your stay with us and all of us are looking forward to welcoming you again, Hope you will have another better experience with us in the near future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager
Customer review rating 4.3/5

H. Couples - 03/03/2020 Confirmed reviews ALL

Hospitality and excellent services at front office stuff,

Dear Valued Guest, Thank you for sharing your experience during your visit to Ibis styles Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the stay with us. We will share this with our team as an encouragement to maintain our quality of service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

Well Located

Customer review rating 4.3/5

Anonymous Business - 29/02/2020 Confirmed reviews ALL

Check in time is TOO LONG

Dear Valued Guest, Thank you for visiting ibis styles Jakarta mangga dua square and share your experience with us. We regret to know your stay didn't met your expectations especially upon arrived at our Hotel. At the time we had a system error that made it a bit delayed and caused this inconvenient to you. We apologize for all kind of the inconveniences you may have encountered during your stay. Thank you for your feedback in regards of the room, Please rest assured that we have addressed to our Housekeeping team to improve the cleanliness quality. It was such a pleasure to have you in our Hotel and be at your services during your stay. All of us are looking forward to welcoming you again and hope you will have another better experience with us in the future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

perfect

Customer review rating 4.3/5

R. W. Friends - 27/02/2020 Confirmed reviews ALL

i was check in with Yayu, she gives me room so fast. so i dont need waiting too long. and all the staff was friendly. and i feel like in bungalow because when i walk at the corridor. the sound of floor is like woods. i love it. feels like resort with tematic garden.

Room upgrading

Customer review rating 4.3/5

Ivon Business - 26/02/2020 Confirmed reviews ALL

It's ok for my first trip but it's quite far from receptionist to my room 8101

4 Nights Stay with My Sibling

Customer review rating 4.3/5

C. S. Families - 26/02/2020 Confirmed reviews ALL

Location : Minimart is just right beside the entrance and a mall; Mangga Dua Square. Convenient to grab something needed but unfortunately I feel it's kinda confusing being in that mall. The direction given in the mall is quite confusing. - Service : Satisfied - Room : Satisfied - Toilet : The toilet in the room is small. Should have a hose in the toilet. Lighting in the toilet is very dull. - TV : Would be better if there is a TV channel list. Channels appear fuzzy or blurry. - View : Nothing to view upon looking out the window in the room. - Breakfast : Quite inconvenient to have breakfast at the other hotel even though its nearby. - Room : Looks like the wall is thin (in between the other room, seem like we can hear the noise next door when they talk/laugh) & even the flooring; it feels like we make a sound in every step we take across the room. By the way, our room is a non-smoking room but next door is smoking room?? Could smell the smoke. - Cleanliness : It's clean when first day we enter the room but didn't make a good housekeeping on the next day & the following day.

Good Location

Customer review rating 4.3/5

Kidier N. Business - 24/02/2020 Confirmed reviews ALL

That is not what i expected from Accor group. im been taking more then 30 mins for check in just only 2 persons in front of me. The mini bar was not cold. the breakfast taste are really not mine.i used to stay at Amaris for many years & they are improving a lot. 1st day breakfast no dressing for salad. the egg section most of the day are same..boil egg, omelet -this 2 have everyday. there is 1 day 2 types omelet & scamber egg, 3 look in the same colour-yellow only. did not feel tempting. no fried egg. local food- there is 1 day, 2 types of fish but it look similar. Currry fish & sweet & sour fish-both are the fillet. fried rice & fried noodles- came out both in brown colour only & do not have even 1 vegetables in it.the coffee machine-latte & cappuccino came out the same taste-sweet. how can a latte taste sweet. Milo was empty. after inform the staffs, they did refill the powder but still came out like water only. last day -there were 2 baby cockroaches came out from the cupboard below the toaster. Good points were, staffs are friendly & quite helpful

Dear Valued Guest, Thank you for visiting ibis styles Jakarta mangga dua square and share your experience with us. We regret to know your stay didn't met your expectations especially upon arrived at our Hotel. At the time we had a system error that made it a bit delayed and caused this inconvenient to you. We apologize to keep you waiting about 30 minutes and for sure it was not supposed to be. Thank you for your feedback in regards of the breakfast food we have provided, and knowing you found cockroaches at restaurant area was really made us regret. Please rest assured that we have shared these to our team especially F&B and Kitchen team to improve our quality and services. Saying that, Happy to know you enjoyed the hospitality of our team. It was such a pleasure to have you in our Hotel and be at your services during your stay. All of us are looking forward to welcoming you again and hope you will have another better experience with us in the future. Sincerely, Nathasya Koesman Asst.Guest Experience Manager

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