ibis budget Ambassador Busan Haeundae 2 stars

Customer review rating 4.4/5 3,565 reviews

ibis budget Ambassador Busan Haeundae
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+ 19 Services

Hotel extras

Beach front location, modern facilities, complimentary WiFi and multi lingual staff makes our hotel the only choice of international accommodation in Haeundae Beach, Busan.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • GIMHAE INT AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Ironing room
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Fitness center and sauna, both of them are closed until June 30, 2020 to stop the spread of the Coronavirus (period may vary depending on situation)

Hotel location

ibis budget Ambassador Busan Haeundae

8, 209 Beon-gil
Haeundaehaebyeon-ro
Haeundae-gu
48093
busan
korea, republic of

Tel: +82519011100

Fax: (+82)51/9011112

Contact email

Check-in from 15h00

Check out up to 11h00

  • Busan Station :  1003 Dongbaek island

  • Haeundae Station :  Line#2 Haeundae /Exit 7

  • By plane

    GIMHAE INT AIRPORT At 31km / 19 miles - Shuttle paying

  • By plane

    GIMHAE INTL At 31km / 19.26 miles

  • By train

    BUSAN STATION At 16km / 9.94 miles

GPS :35.159543, 129.154267

Companies

  • BIFC 13.3 km / 8.26 mi
  • BUKYUNG UNIVERSITY 9.0 km / 5.59 mi
  • BUSAN PORT AUTHORITY 18.6 km / 11.56 mi
  • MANDIESEL & TURBO KOREA 40.0 km / 24.85 mi
  • NEXON COMPANY 3.7 km / 2.3 mi
  • RENAULT SAMSUNG 9.6 km / 5.97 mi
  • WARTSILA ACADEMY 25.9 km / 16.09 mi
Companies

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Podium

  • Day light

  • WIFI access

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Standard Room, 2 Single beds, City View

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Standard Room, 1 king bed, ocean view

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Standard Room, twin beds, ocean view

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Standard Room, 1 double bed and bunk beds, city view

  • Max. number of persons: 3
  • Area: From 16 / 172 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Standard Room, 1 double bed and bunk beds, ocean view

  • Max. number of persons: 3
  • Area: From 16 / 172 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Superior Room, 1 King Size Bed, Ocean View

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Superior Family Room, 1 double bed and 1 single bed, ocean view

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

LA MATINÉE

Type of cuisine: International

We serve a breakfast buffet with the world's top 10 super food for our customers' health. Enjoy a meal with that allows to feel free of Haeundae Beach.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis budget Ambassador Busan Haeundae

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,565 reviews

tripadvisor

TripAdvisor Rating 4.0/5

383 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great stay

Customer review rating 4.4/5

B Business - 12/03/2020 Confirmed reviews ALL

Overall the hotel is pretty nice, really well located, and staff was great. However, Ibis should warn beforehand that booking through Expedia doesn't give you any fidelity benefits. Accor should also re-think it and at least offer reduced benefits, like airlines do.

Dear Borje K., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I appreciate your kind comment regarding good location and our staff service. However, I apologize for not providing enough benefits. Concerning your comment, i well noted for the future planning. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Nari.

Hotel right in front of Haeundae Beach

Customer review rating 4.4/5

Gilsuk C. Families - 09/02/2020 Confirmed reviews ALL

Overall it was a very nice stay. Whenever we visit Busan, we always stay at Ibis Budget, so we feel comfortable going back. Our room had a nice view of the Haeundae beach.

Dear Gil Suk C., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your kind comment regarding good scenery and comfortable room. And also, regarding air-conditioning system, I well noted for the future planning. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Nari

Good

Customer review rating 4.4/5

Saerom Families - 02/02/2020 Confirmed reviews ALL

location, price perfect

Dear Kyeong Seok K., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your kind comment regarding reasonable price and good location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Nari

Well located

Customer review rating 4.4/5

Utkarsh Solo - 29/01/2020 Confirmed reviews ALL

Hotel is located at an excellent location and provides a great opportunity to explore the famous Haeundae area. However, the walls between the rooms appear to be thin, causing a disturbance, especially at night with the sound of people talking or television from neighboring room. Please look into it to continue giving the amazing experience.

Dear Utkarsh M., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especailly, I deeply appreciate your kind compliment regarding good location. However, We are very sorry about that you could not had a good sleep because of a noise from the next room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry to make you disappointed on your special day. We’re going to consider it more and try to give you the best memories on your next visit. Sincerely, Front Office Nari

Well located

Customer review rating 4.4/5

사. Friends - 29/01/2020 Confirmed reviews ALL

I stayed for 2 nights. It was clean and comfortable.

Dear Sayida D., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I appreciate your kind comment regarding comfortable pillow and clean room.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Nari

Great access to beach

Customer review rating 4.4/5

K. I. S. Families - 27/01/2020 Confirmed reviews ALL

We often use this hotel as it is located close to beach and other spots. Bunker bed is also my son’s favorite

Dear In s. K., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your compliment regarding comfortable room and good location access to beach. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Nari

Excellent location and very good service

Customer review rating 4.4/5

Simao C. Business - 25/01/2020 Confirmed reviews ALL

I was positively impressed by the quality of the service, room size and facilities. And a nice view. Close to the beach, to the limousine bus stop as well as to many restaurants.

Dear Simao de C. Neto, We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your kind comment regarding good scenery ,staff service, facilities and location which is near by bus stop to find easy I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Nari

Good stay

Customer review rating 4.4/5

T. Couples - 21/01/2020 Confirmed reviews ALL

Room is clean and bed is comfortable. The breakfast selection is too little.

Dear Chew Hung T., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especailly, I deeply appreciate your kind compliment regarding clean and comfortable room. Regarding breakfast, we will discuss about diversity of our breakfast menus that can suit our guests’ taste better. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Nari

A super nice and clean and value for $$ hotel

Customer review rating 4.4/5

Joan T. Families - 15/01/2020 Confirmed reviews ALL

I love how clean and convenient the hotel is!!! The location is super good! The bus stop is just right infront of hotel! The room is very clean and the furniture new! The only down side is that its abit small and lack of hanger in the tiolet! It's quite near to the Haedunae street market and beach is right at the door step too... highly recommended it! Will stay here again if in busan!!!! Thrumb up!!

Dear T. Siew B., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I would like to express thank you for your positive comment regarding hotel location nearby the bus station, and the haeundae beach, and cleaness of room. Regarding size of toilet, we well noted for the future planning. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Nari

Great location, facility good, but a couple of disappointments.

Customer review rating 4.4/5

Curtis P. Solo - 05/01/2020 Confirmed reviews ALL

Great location. Right in middle of H beach area. Facility good, not facing beach but had view of beach and city. It is familiar Ibis room. But had disagreeable odor when I entered room. I left window open and went out for few hours sightseeing. Upon return there was no odor. So kept window open for entire stay. At night there was some additional odor, which I believe came from shower and toilet floor drains. After covering them with towels, that odor decreased to be not as noticeable. So odor was manageable only bc window could be opened, otherwise it would have been awful. Facility advertises it has 'fitness center' but that fell short of expectations. Reality was one treadmill in cold basement hallway, and another adjacent small area with floor mats and very limited free weights. That is not a fitness center. Laundry facilities were great.

Dear Curtis P., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your kind comment regarding good scenery and location. On the other hand, I apologize your inconvenience regarding toilet smell and narrow facility. Concerning this issue, I raised issue to be more focus to guest satisfaction to all related department. and I will find the way to solve the issue. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Nari

good location and great service

Customer review rating 4.4/5

Youngrang I. Friends - 30/12/2019 Confirmed reviews ALL

Room was quite small though, tidy and clean. I wish it has more space to hang stuff - especially towels. The best part was the service. I would like to say thank to the general manager and Luna for helping us to find good restaurants.

L. Young Rang님께, ibis budget Ambassador Busan Haeundae 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 특히, 객실의 깔끔함과 깨끗함, 친절한 직원들의 서비스에 대해서 긍정적인 평가를 내려주셔서 진심으로 감사의 말씀을 드립니다. 고객님께서 남겨주신 객실안의 공간활용 및 어메니티 관리 부분에대한 코멘트를 잘 기록하여, 해당 부서장에게 내용 전달하여 추후 레노베이션시 개선사항으로 검토 할 수 있도록 하겠습니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 귀한 시간 내어 따뜻한 칭찬과 개선할 점에 대해 고견 남겨주셔서 진심으로 감사 드리며, 전달 주신 의견을 바탕으로 서비스 품질 향상에 더욱 힘쓰도록 하겠습니다. 감사합니다. Lee Sak 드림

Hotel staff intruded into the room.

Customer review rating 4.4/5

J Couples - 28/12/2019 Confirmed reviews ALL

Hotel staff intruded into the room.

B. Huyk Joon 회원님 이비스버젯앰배서더부산해운대를 찾아주시고 시간내어 후기 남겨주셔서 대단히 감사합니다. 먼저 투숙 기간 내에 쾌적한 투숙환경을 제공해 드리지 못한 점에 대해 깊이 사과드립니다. 이미 저희 야간 직원을 통해 전달 받으셨을테지만 사건은 투숙 기간의 오전 시간에 저희 시설팀 직원의 착오로 고객님의 투숙 객실을 비어있는 방이라고 생각하고 방문한 것으로 확인하였습니다. 물론 저희 호텔은 비어있는 방이 확실할지라도 벨링과 노크를 3회 이상 실시한 후 소속을 밝히고 객실안으로 들어가는 것을 규정합니다. 하지만 근무자의 객실 착오 뿐 아니라 지켜져야 할 업무 프로시저가 누락되었던 점에 대해 직원 관리에 대한 소홀함이 있었지 않았는지에 대해 사건 발생 이후 관리자의 즉각적인 조치가 있어야 하였음에도 불구하고 직접 뵙지 못했던 점에 대해 더욱 죄송한 마음입니다. 야간 근무 직원을 통해 늦은 퇴실과 조식 제공이 진행된 것으로 확인하였으나 고객님께서 바라셨던 점은 일어날 수 없는 일에 대한 발생 원인의 충분한 설명과 진심어린 사과였지 않을까하는 생각에 마음이 무겁습니다. 고객님께서 남겨주신 후기를 호텔 전 직원과 공유하고 주기적인 교육을 통해 반복적인 일이 일어나지 않도록 준비하겠습니다. 다시한번 기대에 미치지 못한 투숙을 제공해 드린점에 대해 깊이 사과드립니다. 감사합니다. Lee Sak 드림

Value for money, good location

Customer review rating 4.4/5

M. W. C. Families - 20/12/2019 Confirmed reviews ALL

Basic services available. Good value for money and the location was good. Worth paying for the top floor with great views of morning sunrise! Staff were friendly and helpful.

Dear Wei C. M., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your compliment regarding your four nights stay and good location, great view and friendly staffs. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

A budgeted experience at the ibis

Customer review rating 4.4/5

Dr M. Y. K. Business - 13/12/2019 Confirmed reviews ALL

I am a traveler from India and I was attending a Congress in Busan .It was a decent experience at the Ibis

Dear Mikal K., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I am really happy about that you had decent experience during staying at our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

Dr

Customer review rating 4.4/5

Marlon Business - 10/12/2019 Confirmed reviews ALL

Great service and helpful staff. Excellent location, value and facilities.

Dear Marlon C., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your compliment regarding your nine nights stay and great service, helpful staffs, good location, valuable and good facility. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

pleasantly surprised

Customer review rating 4.4/5

Anonymous Business - 06/12/2019 Confirmed reviews ALL

Room: extremely clean Linen: clean & tidy rest rooms: well maintained overall: excellent

Dear Ramaiya K., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I deeply appreciate your compliment regarding your three nights and clean room, neat linen and clean toilet. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

Comfortable stay; good location

Customer review rating 4.4/5

Anonymous Business - 29/11/2019 Confirmed reviews ALL

The room was very comfortable. The location was great for Haeundae Beach and the surrounding area.

Dear Alexander Sebastian B., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especailly, I deeply appreciate your compliment regarding your three nights stay and comfortable room and good location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

Stay was decent but not enjoyable

Customer review rating 4.4/5

Anonymous Business - 25/11/2019 Confirmed reviews ALL

The room had dead bugs in it, the sauna was small, the gym nonexistent, but the bed was comfortable. I lost a room key and was charged 10,000 won which is ridiculous as those keycards are cheap.

Dear Shawn S., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your compliment regarding your 4 nights stay and comfortable bed. However, we are very sorry about our room cleanliness, narrow facilities. We will tell to relevant department about your comments and will not be happening for your next visit to our hotel. And also, for the later renovation, we will refer to your comments to our hotel facilities to make better environment. Lastly, we are very sorry about that you paid 10,000 won for your lost room key. It is our regulation of our hotel that says on our hotel room key card. But again we are very sorry about charging you a fee for lost room key. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

Nice and affordable

Customer review rating 4.4/5

Trond W. Business - 18/11/2019 Confirmed reviews ALL

Very nice, helpful and quick receptionists. Very nice and clean room

Dear Trond W., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your compliment regarding your 2nights stay and helpful service and nice and clean room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

Lives up to its “budget” name

Customer review rating 4.4/5

Heffy Business - 18/11/2019 Confirmed reviews ALL

Microscopic rooms with nowhere to keep luggage except on the desk and window ledge. Zipper beds but well put together with mattress pad. Small TV but good selection of channels. Split water closet for the toilet which always had a weird smell and not in that way.... shower was also quite small and vanity to match. Nothing about this place would bring me back except possibly the price but even that is a stretch.

Dear Jeffrey R., Thank you for taking the time to tell us about your experience at the ibis budget Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. First of all, we are very sorry about your staying in small room. We will record your comments to our hotel that for your next stay in our hotel could be select for clean room and bigger room. Second of all, again we are sorry about our room condition that smell made you unhappy while you staying. We will talk about this situation to relate department and we will try hard to make more clean room for your next staying in our hotel. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Lee Sak
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