WIFI/Internet Access- Pamper your kids with fun activities and kids meals with MyKids package
- Unwind with a free flow and unique beverage experience with MyGlass package
- The largest hotel in Luang Prabang with 123 spacious guest rooms
- Featuring the most complete conference and meeting facilities in Luang Prabang
- Family-friendly resort with three swimming pools and a Kid's Club
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
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Parking
- Private enclosed outdoor parking
- Bus/coach parking area
- Well-lit parking
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
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Services for children
- Babysitting on request
- Children's Club for 0 to 3 years
- Children's Club for 3 to 6 years
- Children's Club for 4 to 6 years
- Childrens Club for 6 to 12 years
- Children's Club for over 12s
- 100% non-smoking hotel
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Air conditioned
- Air conditioning
- Automatic air control
- LUANG PRABANG
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Languages spoken at the hotel
- Chinese Mandarin
- Reception open 24 hours a day
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Laundry
- Dry cleaning / Ironing
- Shoe shine machine
- Currency exchange
- Porter
- Concierge
Hotel location
Ban Pong Wanh
06000
luang prabang
democratic republic lao
- SOUTHERN BUS STATION : VTELP , SOUTH STATION
- LUANG PRABANG At 10km / 6.21 miles - Shuttle paying
GPS : 19.862533, 102.106073
Your meetings and events
Pullman is introducing a fresh approach to the planning of upscale meetings, conventions, seminars and incentive events.Extensively equipped rooms, innovative break activities, the support and coaching of an Event Manager and "A-la-carte Coaches" are all available to help make your event a success.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| LE SALON | 18 m2 | 4 m | 0 | 0 | 6 | 0 | 0 |
| NAM KHAN I | 58 m2 | 6 m | 54 | 26 | 24 | 36 | 30 |
| NAM KHAN II | 58 m2 | 6 m | 54 | 26 | 24 | 36 | 30 |
| NAM KHAN | 116 m2 | 6 m | 108 | 36 | 108 | 72 | 60 |
| NAM KHONG I | 200 m2 | 6 m | 150 | 60 | 48 | 90 | 140 |
| NAM KHONG II | 200 m2 | 6 m | 150 | 60 | 48 | 90 | 140 |
| NAM KHONG BALLROOM | 368 m2 | 6 m | 300 | 69 | 60 | 210 | 250 |
Our rooms
Providing leading edge of modernity and comfort, all rooms and suites feature a large terrace, connectivity panel, free WiFi, workspace and areas to relax. Each bathroom has a walk in rain shower and a separate bathtub with daylight.
DELUXE ROOM, 1 King Size Bed, Garden View
Featuring 42 SQM/452 SQF of space the Deluxe rooms offer 43" LCD TV's, outdoor furnished balcony and a comfy couch, heating & air conditioning, electronic safe, tea and coffee making facilities. Keep connected with free WIFI internet access.
DELUXE ROOM, 2 Single Size Beds, Garden View
Featuring 42 SQM/452 SQF of space the Deluxe rooms offer 43" LCD TV's, outdoor furnished balcony and a comfy couch, heating & air conditioning, electronic safe, tea and coffee making facilities. Keep connected with free WIFI internet access.
PREMIUM DELUXE ROOM, 1 King Size Bed, Garden or Mountain View
Indulge with comfort and space with 67 SQM of a Premium Deluxe room, semi access private entrance with 48" LCD TV's, large outdoor balcony and a comfy couch overlooking the rice paddy, air conditioning, electronic safe, tea and coffee making facilities.
DELUXE SUITE, 1 King Size Bed, Garden or Mountain View
Enjoy the ultimate indulgence with an 83 SQM place to relax and unwind, the Deluxe Suite features BOSE sound system, illy espresso machines, 48" TV, writing desk, separate living area, ensuite bathroom with, indoor rain shower, dual vanity and bathtub.
PREMIUM DELUXE SUITE, 1 King Size Bed, Private Garden and Mountain View
Comfort & space with 105 SQM, one bedroom and one living room, featuring BOSE sound system, illy espresso machines, double terrace overlooking rice terrace, dining table, spacious ensuite bathroom, with indoor rain shower and bathtub, daybed, kitchenette.
2 BEDROOM VILLA, Private Pool, Private Garden
Ideal for family's comfort with 270 SQM, 2 bedrooms pool villa, each with ensuite bathrooms and 1 living room, featuring Bose sound system, illy espresso machines, 48" TVs, ensuite bathroom with indoor rain shower and bathtub, dining table & kitchenette.
- 123 rooms
- 100% non-smoking hotel
- 1 rooms for people with reduced mobility
- 10 connecting rooms
- Extra bed in room for adult
- Baby bed
Our restaurants and bars
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Enjoy a wide variety of culinary delights in our all day dining restaurant. Combining ingredients from our organic garden and the local communities, we offer exceptional dishes from all continents inspired by our international executive chef.
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The Pullman lobby bar concept: when barista meets bartenders and when morning pastries meet tapestries. Enjoy the view of the paddy fields and exotic gardens with your friends and family, while enjoying our delectable cocktails.
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At the resort's main infinity pool and surrounded by rice fields, H2O is delivering refreshments directly to sun-loungers . Enjoy a delicious local bite and international cuisine with a wide range of salads, BBQ item, fruit juices and cocktails.
Certificate of excellence 2019
Dear Vicki M, Sabaidee from Luang Prabang! Thank you for taking the time to complete our survey. We are ecstatic you enjoyed your over all stay with us and seized the opportunity to soak in the beauty and serenity of our resort. Our team would like to share their appreciation for commending them. It is always a delight to read about how they made a positive impact on our guest experiences. We would also like to thank you for your constructive criticism regarding attention to details. Our new Learning and Development Manager will reinforce our teams training so that we may deliver the level of service all of our guest deserve. We look forward to welcoming you back to our resort! Warm Regards, Wing Ki & Team Guest Experience Manager
Dear L. L., Sabaidee! Thank you for taking the time to complete our survey. We are thrilled you enjoyed your overall stay with us. We are delighted you appreciated our resort's architecture and had an opportunity to savor our breakfast spread. We look forward to welcoming you back to our resort! Warm Regards, Wing Ki & Team Guest Experience Manager
Dear Aviva F., Sabaidee! Thank you for taking the time to complete our survey and sharing your experience. We are elated you enjoyed your overall stay with us and our rooms and team met your expectations. We would also like to thank you for your candid feedback regarding our breakfast spread. Rest assured, we will have a selection of cheeses added to our breakfast buffet in the near future. We look forward to welcoming you back to our resort! Warm Regards, Wing Ki & Team Guest Experience Manager
Dear Lawrence b., Sabaidee! Thank you for taking the time to complete our survey, we are delighted you enjoyed your overall stay with us. Thank you for sharing your thoughts regarding our complimentary shuttle service, your candid feedback is greatly appreciated. We look forward to welcoming you back to our resort! Warm Regards, Wing Ki & Team Guest Experience Manager
Dear Valued Guest, Sabaidee! Thank you for taking the time to complete our survey. We are delighted you enjoyed your overall stay with us. Thank you for highlighting our landscape and service spirit. We look forward to seeing you again! Warm Regards, Wing Ki & Team Guest Experience Manager
Dear V., Sabaidee! Thank you for taking the time to share your experience with us. We are delighted to hear you enjoyed your stay. We look forward to welcoming you back to our resort! Warm Regards, Wing Ki & Team Guest Experience Manager
Dear Maria, Thank you for your wonderful feedback. We appreciate your feedback as it assists us to drive improvements in the levels of service we offer our guests and we look forward to the opportunity of welcoming you back in the near future. Warm wishes, Wing Ki and Team Guest Experience Manager
Dear RS, Sabaidee, thank you very much for staying with us and taking the time to complete our online survey. We are delighted to hear that you had an enjoyable stay that you speak so highly of our facilities, Pullman is the only resort has 3 swimming pools, as well as having the largest gym room in Luang Prabang. Our goal is to have guests experience a sense of wellbeing during their stay and that they leave feeling better than when they arrived; better rested, more nourished and in a happier state of mind. Once again, thank you for your support and we look forward to welcoming you again in Luang Prabang. Warm wishes, Wing Ki and Team
Dear Valued Guest, Sabaidee. Thank you for taking the time to tell us about your experience at the Pullman Luang Prabang. We regret that your time with us fell below expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Unfortunately we encountered some issues with our hot water supply. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do hope to share a more positive experience with you soon. Please do not hesitate to contact me directly on if you wish to discuss this matter in further details. Warm wishes, Wing Ki and Team
Dear Steven, Sabaidee, thank you very much for taking the time to complete our online survey. It gives us immense pleasure to hear that you really enjoyed your vacation here and truly appreciate your compliments about our guestrooms, facilities and staff. We look forward to welcoming you to Pullman Luang Prabang in the near future. Warm wishes, Wing Ki and Team
Dear Adam & J., Sabaidee! Thank you for taking the time to complete our survey, we very much appreciate your comments regarding your stay at the Pullman Luang Prabang. We would also like to thank you for recommending our resort to your family and friends. We are delighted our team met your expectations and that you enjoyed our resort's grounds and cuisine It is always a pleasure to receive positive feedback, thank you for highlighting how family friendly our resort is. Did you know that we are the only property in Luang Prabang to have a dedicated kids club? We look forward to welcoming you back to our resort! Warm Regards, Wing Ki & Team Guest Experience Manager
Dear Joe P, Sabaidee! Thank you for taking the time to complete our survey, we are delighted our team made you feel welcome and you enjoyed our resort's grounds and breakfast spread. On the other hand we are disappointed that we were not able to meet all of your expectations. It is with much regret that we had an issue with our hot water supply, water pressure and Wi-Fi stability during your stay with us. Our Engineering team and IT manager tediously worked around the clock to solve the aforementioned issues. Please allow me to assure you that this is not our usual standard. We look forward to welcoming you back to our resort. We promise to exceed all of your expectations! Warm Regards, Wing Ki & Team Guest Experience Manager
Dear Valued Guest, Sabaidee! Thank you for taking the time to complete our survey, we are elated you found the beauty in our property and enjoyed the spaciousness of our rooms. Alternatively, we are disappointed that your experience with us was marred by technical issues our resort was facing during your time with us, specifically our hot water supply and Wi-Fi. Please be assured, our engineering team and I.T. Manager were tediously working around the clock to solve the aforementioned issues. We look forward to welcoming you back to our resort! Warm Regards, Wing Ki & Team Guest Experience Manager
Dear Valued Guest, Sabaidee! Thank you for taking the time to complete our survey, we are thrilled to learn you had a fantastic experience with us. We look forward to welcoming you back to our resort! Warm Regards, Wing Ki & Team Guest Experience Manager
Dear Christopher H., Sabaidee! Thank you for taking the time to complete our survey, we are pleased to hear that you found our grounds to be lovely and your room adequate for your needs. On the other hand, we are disappointed and concerned that several aspects of your stay did not meet your expectations. Please allow me to assure you, the issues you encountered do not reflect our usual standards. Your comments have been passed to our management team and they will take the necessary action to ensure the shortcomings you faced are not repeated.We would like to thank you for your candid feedback as it has illuminated areas of improvement. Although your stay with us was not ideal, we are thrilled to learn that Mike made a positive impact on your experience.Mike would like to share his appreciation for the recognition of his hard work in return for your kind words. We hope to have an opportunity to welcome you back to our resort. We promise to exceed your expectations! Warm Regards, Wing Ki & Team Guest Experience Manager
Dear Balbir Singh K., Sabaidee! Thank you for taking the time to complete our survey. We are delighted you enjoyed your overall stay with us and that our serene grounds exceeded your expectations. We look forward to welcoming you back to our resort! Warm Regards, Wing Ki & Team Guest Experience Manager
Dear Martyn, Sabaidee! Thank you for taking the time to complete our survey. We are thrilled you and your partner had a chance to relax and explore our grounds in its entirety. Thank you for highlighting our pools and breakfast spread, as well as, our service. We are pleased we were able to meet your expectations. We look forward to welcoming you back to our resort where our serene gardens and tranquil rice fields await you! Warm Regards, Wing Ki & Team Guest Experience Manager
Dear Ilia, Sabaidee! Thank you for taking the time to complete our survey. We are delighted you enjoyed your overall stay with us, on the other hand we are disappointed that we were not able to meet all of your expectations. We would like to thank you for candid feedback regarding our complimentary shuttle service. Please rest assured, we have taken your comments to heart. Regarding your deposit, our finance team will review your billing and we will be in touch with you shortly via the email address you submitted upon your check-in. We apologize for the inconvenience of the 45 day hold. Unfortunately, it is the banking system here in Laos that determines the duration of this hold. Once again we would like to thank you for your candid feedback. We look forward to welcoming you back to our resort! Warm Regards, Wing Ki & Team Guest Experience Manager
Dear Philip H., Sabaidee! Thank you for taking the time to complete our survey. We are delighted you had a wonderful time with us. We look forward to welcoming you back to our resort! Warm Regards, Wing Ki & Team Guest Experience Manager
Dear Valued Guest, Sabaidee! Thank you for taking the time to complete our survey. We are delighted you enjoyed your stay with us and that our team met your expectations. We look forward to welcoming you and your family back to our resort! Warm Regards, Wing Ki & Team Guest Experience Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
