Hotel - ibis budget Ambassador Seoul Dongdaemun
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Ambassador Seoul Dongdaemun

4.0/5 376 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

CHUNGMU ART HALL1 km / 0.62 mi DONGKUK UNIV1.3 km / 0.81 mi DS ART CENTER2.8 km / 1.74 mi LOTTE FITIN0.5 km / 0.31 mi NTOK1.8 km / 1.12 mi SNUH2.7 km / 1.68 mi
CJ FOOD0.6 km / 0.37 mi DOOSAN INFRASCORE0.7 km / 0.43 mi JUNG GU OFFICE1.2 km / 0.75 mi NAT MEDICAL CTR0.6 km / 0.37 mi SDF1.4 km / 0.87 mi

Exhibition and convention centre

DONGDAEMUN PLAZA0.5 km / 0.31 mi

Our rooms

  • 195 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Trouser press in room
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Drink vending machine
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 ALL Rating 4,954 reviews

Our guest reviews for
ibis budget Ambassador Seoul Dongdaemun

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 376 reviews
Steve Couples - 21/11/2019 Confirmed reviews ALL
« It was fine »

First room was outdated, dirty and the safe/lockbox didn't work. Staff without hesitation changed to a more updated and clean room. However the shower drain was clogged. It was fine for a 2 night stay but over priced for the quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven R S., We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your second visit with ibis budget Ambassador Seoul Dongdaemun. When you make a next third booking we will prepare you with best welcome. Thank you for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Hyun Ho Kim GM

E. Solo - 07/11/2019 Confirmed reviews ALL
« Deception »

I was well and warmed welcomed even if I was not getting any answer to an email I sent out to modify my booking 2 days before check in...

Our hotel has responded to the review
Our hotel has responded to the review

Dear David E., First of all, I would like to thank you for the time you have taken to share your comments and for staying with us. I hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding the facility. However We will try to improve guest service for comfortable staying. We look forward to welcoming you back to ibis budget Ambassador Seoul Dongdaemun in the near future, so that we may have more opportunities to create memorable and wonderful experiences for you! Sincerely, HyunHo Kim General Manager ibis budget Ambassador Seoul Dongdaemun

L. Solo - 04/11/2019 Confirmed reviews ALL
« Staffs are nice but »

The staffs are very nice and friendly, But I felt the Rome’s election plugs are far from bed ,, And the sauna so pool water was not hot enough for relaxing. But the hotel’s location is good Easy to find .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wai Keung L., Thank you for taking the time to tell us about your experience at the ibis Budget Seoul Dongdaemun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, HyunHo Kim General Manager ibis budget Ambassador Seoul Dongdaemun

Krongkwan C. Families - 31/10/2019 Confirmed reviews ALL

Good location and clean although small room.

Nita Families - 30/10/2019 Confirmed reviews ALL
« disappointed »

The staff is nice and helpful and the location is great. However, the room is quite disappointing. There are flies in the room and on the bed. The cleanliness should be improved. Also, there isn't a light in the shower, it is quite dark.

Wl Couples - 29/10/2019 Confirmed reviews ALL
« Small room, and cleanliness can be improve! »

The room is small for this price. We really dissatisfied with the cleanliness of the room, stains on the towel and small bugs everywhere.

Lewis K. Families - 22/10/2019 Confirmed reviews ALL
« It was a good value for the price paid. »

I liked the informational signs in English. The room temperature could not be adjusted with the thermostat. The exercise room was good. One of the reading lights in room 1104 did not work.

Cw Families - 15/10/2019 Confirmed reviews ALL
« Good value for the price »

Booked two rooms for three nights and the stay was satisfactory. Front staff Yale Han was very nice and helpful. Although I booked through different channels and had a same day check-out/check-in, I was given two adjacent rooms, without the hassle of checking out during my stay. The view of the room was good. You can see N Seoul Tower from the window. Amenities in the room was basic but I always carry my own amenity set so not a problem. The public bath/sauna was very good and not at all crowded. The breakfast was priced at 5500W but if you buy the ticket one day in advance you get 20% discount. I didn't know it until the second day of stay. The staff should really tell us when we check in, or put a line in the advertisement in the elevator. What is not so good is that since I booked two rooms from separate channels, I found out that the price from the official website was higher than the price on OTA by about 10%. This was frustrating for being an Accor member and sticking to official booking channels.

Anonymous Solo - 15/10/2019 Confirmed reviews ALL
« Good location »

The hotel is very close to metro station. However the room is too small though clean. Relatively expensive for the given facilities offered in the hotel.

K. T. Business - 07/10/2019 Confirmed reviews ALL
« Shortage of bath items »

Its quite disappointed when seeing the bathroom of hotel. No brush teeth, no toothpaste, no comb...

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. K., First of all, I would like to thank you for the time you have taken to share your comments and for staying with us. I hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding the facility. However We will try to improve guest service for comfortable staying. We look forward to welcoming you back to ibis budget Ambassador Seoul Dongdaemun in the near future, so that we may have more opportunities to create memorable and wonderful experiences for you! Sincerely, Hyunho Kim General Manager ibis budget Ambassador Seoul Dongdaemun

Addie Solo - 20/09/2019 Confirmed reviews ALL
« Nice Stay »

It was a nce and pleasant stay. The hotel has the amenities that a guest might need, especially if staying for a long stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed Salleh M., We are also pleased that you seem to have enjoyed your stay with our hotel. We greatly appreciate you taking the time to leave feedback. We look forward to meeting you again. Thank you. Sincerely, Richard Kim Hotel Manager

Jin C. Friends - 17/09/2019 Confirmed reviews ALL
« DID NOT STAY IN HOTEL DUE TO ASIANA FLIGHT OZ742 CANCELLED BUT YOUR HOTEL DID NOT ALLOW REFUNDS EVEN THIS INCIDENCE IS NOT MY FAULT AND IT IS CAUSED BY A KOREAN AIRLINE. »

DID NOT STAY IN HOTEL DUE TO ASIANA FLIGHT OZ742 CANCELLED BUT YOUR HOTEL DID NOT ALLOW REFUNDS EVEN THIS INCIDENCE IS NOT MY FAULT AND IT IS CAUSED BY A KOREAN AIRLINE.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chor Jin C., Thank you for taking the time to tell us about your experience at the ibis budget Ambassador Seoul Dongdaemun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Kim, Hyun Ho

Andreas Families - 12/09/2019 Confirmed reviews ALL
« Efficient »

Fast check in & check out, staffs are young & very kind & helpfull, room is clean no weird smell, good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas I., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Kim Hotel Manager

Anonymous Couples - 11/09/2019 Confirmed reviews ALL
« Hotel with small room but situated at convenient location »

Good front desk staff. The location of the hotel is quite convenient but the room size is too small. The design of the shower room is not suitable for those stay with two persons but who are not couple, as there is no hanger for towel and removed clothes, so you have to open the shower room door to pick up towel and clothes. The breakfast is too simple. There are always small flying insects in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shu Wah H., Greetings, thank you for leaving feedback of our hotel. If you choose to stay with us again, we promise to reward you with better service. We hope you have another good day today. Thank you. Sincerely, Richard Kim Hotel Manager

Kalia E Family - 02/09/2019 TripAdvisor review
« Great budget hotel »

Great location. Clean. Helpful staff. Good value. Room is very small by North American standards but it had everything you need with a nice view. Light Breakfast included was a great way to start the day.

Lita H. Families - 01/09/2019 Confirmed reviews ALL
« Great Place and Warm Touch »

Haiiii... It was my 1st time staying in Ibis Budget Ambassador Dongdaemun. Before i choose this hotel, i prefer to choose hotel in Myeongdong. But i didn't have any regret choosed this hotel, because this hotel in a great place too. + only about 4min walk to/from Dongdaemun Design Plaza / Doota Mall / A Pm Mall + near to Exit 4 Dongdaemun History & Culture Park Station (only stairs / without lift or elevator) + Accross the Toyoko Inn Hotel / 6001 Airport Bus Stop If you're going to take some tour by bus, like to nami or everland (by klook/trazy), you can choose meeting point near this hotel, around DDP / Dongdaemun History & Culture Park Exit Satation. Try to install Naver Apps to guide you in Seoul. I came on my birthday, in my room, they have put a little gift also a greeting card for me, i got an umbrella, yeayy! Such a warm touch for me.. Thank you!! We're stayed in family room with 1 queen bed and 1 single bed (in one / bunk bed) The room very compact, quite small maybe for some people, but its okay for us. We got view to Namsan Tower. Nice.. Your room cleaning staf very well maintained our room. We got breakfast in B1 from 7am-10am. They served boiled eggs, cornflakes cereal, milk, orange consentrate juice, hot water, coffee and tea, bread, jam, butter, and cup noodles. Oh ya, in every floor there's a water dispenser so you could fill up your water jar/bottles for free. Yeayy!! Easy to check in and check out. There's big scale in the lobby, in case you need to check your luggage weight before you go to the airport. Thank you Ibis Budget!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lita H., We are very grateful you have chosen to spend your precious holiday time with our hotel. We are also very pleased to hear that you have had a comfortable and pleasant stay with us. The time you have spent with our staff has also been a memorable and positive experience for all of us. The feedback you have submitted is valuable to all our staff and we promise we will take it into consideration, to reward you with better service in the future. We hope that you will return to stay with Ibis Budget Ambassador Seoul Dongdaemun Hotel on your next trip. Thank you for choosing to stay with us once again and we hope to see you soon. Sincerely, Richard Kim Hotel Manager

Anonymous Solo - 01/09/2019 Confirmed reviews ALL
« Nice experience in Seoul »

Clean, well located, new hotel in Seoul

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anil D., We are also pleased that you seem to have enjoyed your stay with our hotel. We greatly appreciate you taking the time to leave positive feedback. We look forward to meeting you again. Thank you. Richard Kim Hotel Manager

Heidi Couples - 22/08/2019 Confirmed reviews ALL
« Overall ok, but needs maintenance »

Hi, Room was ok and staff was very friendIy and polite. But, in last night our waterpipe in shower broke down and we wake up 4am when our room was flooding. I think showers need urgent renowation is something like this could happen. Repair team come quickly and reseption team was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear. Heidi Emilia H. Thank you for taking the time to tell us about your experience at the ibis Budget Seoul Dongdaemun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Kim General Manager

Something's U. Couples - 13/08/2019 Confirmed reviews ALL
« Fabulous »

Check-in & out service was amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear HanSu J., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Kim Hotel Manager

Gloria L. Solo - 12/08/2019 Confirmed reviews ALL
« Service of all front desk staff is good. »

Room was clean. The view was good. Check in and check out procedure were smooth and quick. The only defect was the air conditioning , it was not cool enough. It was hot summer and I needed to switch on my mobile fan during sleeping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tsui Fun Gloria L., Greetings, Thank you for choosing Ibis Budget Ambassador Seoul Dongdaemun on this occasion. We hope that your stay was filled with good memories and we look forward to you staying with us again on your next trip. Thank you. Sincerely, Richard Kim Hotel Manager

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