ibis Kolkata Rajarhat

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ibis Kolkata Rajarhat 3 stars

Customer review rating (ALL Rating) 4.4/5 771 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • The hotel is pet friendly!

  • Spice it - a multi-cuisine restaurant offering a delightful menu to put you in a good mood

  • Web corner - uber cool stations for work, read, or just hang out!

  • Indoor and outdoor meeting spaces for up to 120 people

  • Extra benefits at INR 800: one-way airport transfer, late check-out till 4 pm & 20% off on F&B

Hotel location

ibis Kolkata Rajarhat

Cf 12 Action Area 1C, New Town, Rajarhat
700156 KOLKATA
India

Telephone +91 33 6134 1200

Contact email

  • KOLKATA BUS STAND:  MAIN MAIN

  • By plane

    NETAJI BOSE APT At 12km / 7 miles - Shuttle paying

  • By train

    HOWRAH JUNCTION At 22km / 13 miles

GPS:22.581506, 88.461337

Companies

  • ABB LTD 4 km / 2 mi
  • ATE ENTERPRISES 6 km / 3 mi
  • DHARMA PRODUCTIONS 7 km / 4 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Meeting rooms

SPICEIT

Spice It restaurant offers a unique opportunity to explore Indian, regional and International cuisines. Create your own combinations and watch our chefs prepare them in front of you.

Your meetings and events

Room descriptions and layouts

4 

meeting rooms

From 1 to 120 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Find unique, modern local art in every room. All of our 189 modern, sound proof rooms feature the new Sweetbed by ibis that is wonderfully comfortable on every level - microfiber pillows, soft large duvet & comfy topper; so that you rest peacefully.

Our guest reviews

Our guest reviews for
ibis Kolkata Rajarhat

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  771 reviews

TripAdvisor Rating  4.5/5  282 reviews

Memorable stay indeed

TripAdvisor rating 5.0/5

BhubaneshwarSingh TripAdvisor review

Me and my family members felt delighted by the excellent hospitality and courteous service provided by the hotel team. Check- in and Check-out processes were very quick and smooth. Restaurant and room service were also par excellence.

Satisfactory

Customer review rating 4.0/5

Dr L. Business - Confirmed reviews ALL

Enjoyed

Dear Dr. S., We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Well located

Customer review rating 3.0/5

Parvez Friends - Confirmed reviews ALL

Front office staff, they are not much friendly.They are very casual.

Dear Nazrul, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We have noted your feedback wherein you mentioned about casual behavior by receptionist. We sincerely apologize that you came across such a situation. Please be assured that we shall take appropriate measures to ensure that all our team members are at their best to serve you and address your requirements as and when required. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ajit Jose General Manager

Good Stay

Customer review rating 5.0/5

Swati P. Families - Confirmed reviews ALL

Superb

Dear Swati, We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

V good stay

Customer review rating 5.0/5

Kaveri B. Families - Confirmed reviews ALL

Shubhankar from front office was v good staff and v ery helpful.

Dear Kaveri, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform. We consider our people to be our greatest assets and I am elated to know that our team members especially Subhankar who is able to provide you with true experience of hospitability. I thank you for extending such kind words towards the team, we will certainly convey the same. We are proud to have an ambassador in you and look forward to welcoming you back. Sincerely, Ajit Jose General Manager

Well located

Customer review rating 4.0/5

R N. Business - Confirmed reviews ALL

Had a good stay and service was good. The washroom space was a disappointment as it was a bit cramped up. No complaints on the utility factor. Overall good stay, except the wash room experience.\

Dear Mr. n., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Our rooms are ergonomically designed keeping in mind the basic necessities of stay in a business hotel, following a design which has been tested and implemented in over 1200 ibis properties worldwide. However we graciously accept your feedback and hope to welcome you again. Sincerely, Ajit Jose General Manager

Comfortable Stay in Newtown

Customer review rating 4.5/5

Dilip Families - Confirmed reviews ALL

The rooms were good with standard ibis features . Breakfast spread was excellent and very tasty,. OVerall very happy with the experience at Ibis

Dear Dilip, We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

It was really a good stay. I like the hospitatiliy

Customer review rating 4.5/5

B.k. Business - Confirmed reviews ALL

I recommend to my colleagues and friends always.

Dear Mr. K., Thank you for taking out time to share your feedback with us. Our prime endeavor is to offer our guests with the best-in-class services and amenities. Your accolades have been shared with entire team. It was a pleasure serving you and we’ll be looking forward to welcome you back for another excellent experience. Sincerely, Ajit Jose General Manager

Worse stay

Customer review rating 0.5/5

Praveen Families - Confirmed reviews ALL

Small rooms, too much self service, no luggage transfer facility. Rooms are very small

Dear Naveen, Thank you for taking the time to tell us about your experience at the ibis Kolkata Rajarhat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. ibis rooms are ergonomically designed keeping in mind the basic necessities of stay in a business hotel, following a design which has been tested and implemented in over 2000 ibis properties worldwide. We graciously accept your feedback about the room size. With more than 2000 hotels around the world, ibis believes in providing quality accommodation at best prices. We believe that our guests look forward to smart and safe rooms in convenient locations. In our endeavor to provide you a comfortable experience, we have left luggage trolleys at hotel entrance to move your bags. This allows you a contactless safe movement of bags at your convenience. Feel free to take them to your car parking and even up to the rooms. Team ibis is at your service should you require baggage assistance for specially abled, elderly, pregnant or anyone with any medical conditions who needs help. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajit Jose General Manager

Centrally located in Kolkata

Customer review rating 5.0/5

Chandreyee M. D. Solo - Confirmed reviews ALL

Value for money hotel

Dear Chandreyee, We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

not satisfied.

Customer review rating 1.0/5

D S. M. Business - Confirmed reviews ALL

Over rated as per we get the fecility, confined rooms even in double occupency, no any tooth brush, coumb, first aid box found in the room, food taste also not good pls be rely and kind on Customers.

Well Located Staff very attentive and prompt

Customer review rating 5.0/5

Jayantha R. Business - Confirmed reviews ALL

Location is best area . 2 malls in walking distance, quiet and peaceful location. Entire Staff are very attentive and prompt for my requests. I was very happy with my stay at IBIS KOLKATTA

Dear Capt. Jayantha, Thank you for choosing to stay with us at the IBIS Kolkata Rajarhat. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as your appreciative comments are the most gratifying and will be our greatest reward. Thank you for your kind feedback, and we look forward to see you again soon for another magnifique journey with us. Sincerely, Ajit Jose General Manager

Steady degradation of the property

TripAdvisor rating 3.0/5

HarshalSao TripAdvisor review

Property has no maintenance. Food is barely average, with No taste. Rooms are degrading. Leakage stains with damaged bathroom door. Overall stay was Not very good. Had tried this hotel 1 and half years back, at that time the property was much better. Now cam really see the change, which is really bad.

VALUE FOR MONEY

TripAdvisor rating 4.0/5

Somesh94 TripAdvisor review

Overall as always the experience was very good. I would have appreciated more if the air cooling vents were cleaned throughly and the sofa was also cleaned properly. I found the service not that great this time. Also the internet was pretty slow. Anyway hoping for a better experience next time.

Good Hotel

TripAdvisor rating 4.0/5

Anand J Business - TripAdvisor review

overall it was good experience except for the restaurants. Hotel check in process / staff is very good. rooms are clean and well maintained. Wifi works very well. Breakfast is awesome. However, we had very bad experience in restaurant. the service is very slow and poor. Nobody was at bar to attend customer needs to be called every time. The time taken to get bill was also very long. Finally we had to look for staff to get a bill.

Dear Anand, Thank you very much for sharing your experience with us. While I am pleased that you enjoyed your stay, with regards to your experience in our restaurant and bar - we are taking all necessary measures and done amendments to ensure all our patrons keep enjoy dining with us. We hope that we will have the pleasure to welcome you again so we can have another chance to shine. Warm Regards, Ajit Jose General Manager

A little disappointed...

TripAdvisor rating 3.0/5

kalramannu Business - TripAdvisor review

Everything was good except the paranoia surrounding self-service in the restaurant during "buffet" meals... That was quite perplexing. When you're permitting guests to consume meals/drinks in a public area, what was the roadblock in allowing them fill-in their own platter? This besides the fact that there were only one or two servers for a reasonably large number of occupants who decided to stay back in their rooms for breakfast implied agonizing wait for something that was within your reach... seriously, ridiculous.

Hi Kalramannu.. Many thanks for sharing your feedback. While I am pleased that you enjoyed your stay with us, With regards to your experience in our restaurant - we are still adjusting to the global pandemic and trying our level best to ensure that our hotel and facilities along with all the services are safe for all our guests. The reason behind to stop self service in buffets is to avoid any contamination as the ladles used to serve food are high touch points during the buffet service and could have a adverse effect. Thus, the entire hospitality industry is still in process to define a proper service sequence for our guests to feel safe and make it secure for them. These service guidelines are also in line with the Health Ministry and we also hope that soon we shall go back to the usual service sequence. I can only hope that you would understand the purpose for such service delivery . Regards Vaibhav Gupta Hotel Manager

GOOD STAR RATED BUDGET STAY NEAR KOLKATA AIRPORT

TripAdvisor rating 4.0/5

Sherpa23870112214 TripAdvisor review

A decent stay near by Kol airport. The hotel is in a relatively calm environment. Rooms are high average along with an option of good buffet breakfast. Staff is very cheering and helpful as the Bengalis are known for.

Hi Sherpa, It is indeed heartening to receive such positive feedback and I sincerely thank you for sharing your kind appreciation with us. I would like to thank you once again for sharing your valuable feedback with us and my entire team looks forward to welcoming you back at ibis Kolkata Rajarhat. Cheers! Mizan Uddin Hotel Manager

convenient, walking distance to eatery outlets just right opposite the hotel

TripAdvisor rating 4.0/5

kenfatt_choong Business - TripAdvisor review

friendly and helpful staff, drawback is not alcoholic drinks served in this hotel. this will be a perfect hotel for both travelers on business and holiday should there are more options for drinks. Breakfast selection must be improved.

Hi Kenfatt, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. I have noted you feedback about breakfast and same has been shared with our Executive Chef for further improvement. We are also in process to get our bar operational and soon we you will be able to enjoy drinks with us. The team at ibis Kolkata Rajarhat looks forward to welcoming you back in the near future. Regards, Mizan Uddin Hotel Manager

Things are fine .Bell desk man must be appointed to handle luggage to shift to room & vice versa .It is shocking that I

TripAdvisor rating 4.0/5

satyendrapradhan2019 Business - TripAdvisor review

a senior citizen was asked to shift luggage & bring back as company policy . Rest is fine .Nothing more . Why it is being to write review in 200 words.Why ?Do you want to discourage people not to write reviews as writing 200 words takes time .

Dear Mr. Pradhan, Thank you for taking the time to share your feedback with us. I would like to apologize most sincerely for the way your stay was handled. At ibis, we have eliminated certain services like portage but our hotel staff is always available to assist our guests. I request you to please treat this incident as non-representative of the ibis Kolkata experience and give us another opportunity to make amends. Regards, Mizan Uddin Hotel Manager

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