ibis Styles Birmingham Centre Hotel 3 stars

The hotel was perfect for our 2 night stay in Birmingham . It has a great location and a reasonable room rate with everything you need. I also found the staff friendly and helpful.

Poor air on in room, tired bathrooms, average to poor breakfast experience

A short walk to the centre of Birmingham, so all services available closeby, but not in a noisy location. Very clean hotel, comfy beds. Friendly staff. Excellent value for money, with breakfast included. I am a regular visitor to Birmingham, this is my first stay here, but I'll definitely book again. Many thanks for great service

It’s was lovely and comfortable…specially the staff was very helpful… hotel is located in the centre

Hotel is well maintained and easy to find (although the parking isn't!). Staff are exceptional both knowledgeable about area and going out of their way to help (special mention for Julianna) Breakfast is basic but very adequate Lots of roadworks in area which can make travrl more difficult

Great customer service - despite the hotel currently undergoing major renovations the staff could not have been more helpful. Went above and beyond to ensure my stay was comfortable and pleasant.

I have been staying at the "Ibis" now for work over the last 6 weeks, from "Liliana" and across all departments all the staff are really helpful and pleasant at all times. the hotel is currently going through some refurbishment works and this must cause the staff extra stress but you really wouldn't notice. I will say that the rooms are comfortable, but they are in need of the refurbishment and this will only aid the hotel forging on in the future. Many thanks to Luliana and her team for their effort and dedication to their works.

Just a one night stay for a graduation ceremony at the Uni. Very helpful on reception on arrival and the hotel had secure parking, a define plus. The area surrounding the hotel was a building site and noisy on arrival on the Friday afternoon but not that the hotel could do much about that. Some noise internally during the stay from the hotel refub itself but nothing major. Cheaper alternatives were available in the local area and £139 per room per night is not cheap. Overall a good stay in clean rooms with a basic but adequate breakfast.

Clean room, helpful & friendly staff, great location & parking

We all were happy with our stay only downfall was with breakfast not a lot of selection

Staff were friendly and obviously had dealt with several complaints but the issue with the air con was not mentioned upon check.in only when I raised it with them during our stay. We did not sleep well and also found in the morning that the hotel had blocked the ventilation strips so there was no natural air coming in. I'm.not sure this is right blocking up.the air strips. I took photos of this. I asked to speak to the manager and was told I would be contacted. I got an email that day from the receptionist I spoke to, apologising for the situation and that a manager would contact me. 7 days later and nothing. I have sent an follow up email asking for a response. I'm still waiting. I get that have problems but this is very poor to promise a response and nothing be sent. Very disappointed.

I booked my neice and her husband in as a wedding treat as they had been through a lot over the last 18 months with my mom dying then to find out her husband had been diagnosed with cancer they had to bring there wedding forward because of his illness I explained this to the lady on reception when I booked it and they said they would look after them and they did 100% decorating there room and giving them drink tokens even delivering there takeaway on the night to there room on plates they couldn't do enough for them it really made there stay special and I can't thank the staff enough I would definitely recommend the hotel to people to stay ❤❤

No Aircon in room way too hot no fridge as listed on room facilities hard pillows, room dirty and used razor left in shower no soap room too hot no aircon just a small fan. and breakfast no eggs no juice and very poor limited choice

All in all a very nice stay. The beds (including the sofa bed) was very comfortable and the girls seemed to like it as they fell asleep pretty much straight away. Breakfast service was very efficient and the girls and I appreciated the extra efforts that were made to help us feel comfortable. They especially liked the brioche bread that you got from the kitchen. Staff were really personable and approachable- really complimented our stay. Thank you!

Excellent front desk staff service and friendliness but cold 'hot' buffet breakfast, dry long life pastries, over watered down fruit juice. Room had no opening window and on a moderate night, stifling.