ibis Styles Birmingham Centre Hotel

As above the whole family was woken in the early hours by an intermittent alarm and then a very load extractor fan which ruined our sleep. Hotel not the cleanest and dirty cutlery / plates at breakfast.

Well located, comfortable bed, shower kept cutting out when running and sausages were terrible

Poor breakfast, no cups, plates Everything else - the room and parking were great

Good hotel and good room. Pleasant staff (as always with Accor). However.....the coffee machine in the breakfast room served up the most disgusting beverage. WHY isn’t there a proper machine serving freshly brewed coffee rather than the awful liquid stuff. This type of coffee machine wouldn’t be tolerated in your hotels in Europe so why inflict it on your guests in Birmingham? Particularly disappointing as hotel was excellent in all other respects.

Staff were amazing Breakfast was good Room - tap was loose, few stains on carpet All in all staff made up for a few minor issues in room

Window vent covers missing so constant draft of cold air from outside, bedside and desk lamp bulbs held in place by insulating tape (surely a breach of Health and Safety), test date of desk lamp removed, bulb out in bathroom, toilet roll holder missing, shower gel holder broken, shower pressure very weak, Internet speed very slow and last but not least fire escape in breakfast area blocked by child seats.

Staying for work everything was as expected for a budget hotel

The location is great, the room was a good size, bed was very comfy. The staff were very helpful and friendly. The only downside was the breakfast. Even though I am sure the food was nice, it was not well stocked or replenished quick enough, the bowls and plates ran out and were not clean.

The overnight stay with a child was very nice and comfortable. The food in the evening was good,as was the breakfast

Very good

simple room, very clean and coffee/tea facilities a nice touch.

We have stayed here a number of times in recent years, always happy. Staff are very friendly and welcoming. We like the nice touches at Ibis Styles such as newspapers, magazines, the coffee machine. Will return.

I have stayed in a number of Accor group hotels over the years. The Ibis S. Birminham was a very poor experience; put me off ever booking with Ibis every again 1) Room - looked tired, in need of repair, walls / ceilings grubby, ceiling had marks on it, room did not feel clean, stains onthe carpet and very dusty. 2) Room was very cold, again poor maintenance, put heating up - made no difference gaps around teh windows letting in cold air. Had to ask to move room ! 3) The "inclusive" breakfast was the worst I have ever experiece, the cooked products sausagess were tough, over cooked, bacon dry, fatty and cold, beans over cooked and cool, the scrammeled egges looked like powered eggs, the toaster was useless, NO tongs to get to the bread, safety issues people were foreced to fish the toast from under a hot unit. 4) plates looked grey and not very clean. 5) pastries very horrid, 6) for teh money it was a rip off - should of stayed anywhere else. A poor property, poorly maintained, this is more a 1 star than 3 start property. Far too many of the basics are failing in this hotel. Save your money and stay elsewhere.

Usual friendly welcome from the staff and relaxed atmosphere - already booked to return!.

Great location for event and good parking facilities however disappointed by cleanliness of the rooms and building. Our bathroom was dated and the pull out bed wouldn’t have been suitable for anyone much older than my 6 year old very creaky and fairly uncomfortable. It was also extremely noisy from other guests. Breakfast was only ok would have preferred to pay a little more for breakfast for better quality and choice.