Mercure Florence Center

Mercure Florence Center 4 stars

Customer review rating (ALL Rating) 4.6/5 431 reviews

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Hotel extras

  • 4-minute walk to Santa Maria Novella Train Station

  • 8-minute walk to Florence Cathedral

  • Large private courtyard

  • Spacious, well-equipped rooms, some with terrace

  • Paid parking near the hotel with ZTL license plate registration service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Florence Center

Via Nazionale 21/23 R

  • By plane

    AMERIGO VESPUCCI At 6.4km / 3.98 miles

  • By train

    SANTA MARIA NOVELLA At 0.25km / 0.16 miles

GPS:43.776466, 11.250824

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park


The Bar and the Apollo terrace are the ideal place to recharge your batteries with your favorite drink and snacks at any time of the day, after a day discovering the most artistic corners of Florence.

Our accommodation(s)

85 sophisticated bright rooms, where modern design blends into details of the Florentine tradition. Free WIFI, safe, LCD TV, air conditioning, tea/coffee making facilities, fridge-bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  431 reviews

TripAdvisor Rating  4.0/5  1,195 reviews

Certificate of excellence 2022

Customer review rating 4.5/5

K. R. L. Solo - Confirmed reviews ALL

Centrally located. Quiet room. My first room had a problem with water leaking from the air-condition. But the reception staff member and the manager on-duty were very helpful, attentive and understanding. They did their best to try rectify the issue, even though the problem happened quite late in the evening, and manage to relocate me to another room. It is great team members like them that makes the best impression for the hotel guest! Unfortunately I can't remember the reception team member and the manager on-duty for that evening, but you all have my BIG APPRECIATION for going the extra miles in helping.

Fantastic experience

Customer review rating 4.5/5

Coalition O. C. Couples - Confirmed reviews ALL

A lovely hotel with a great location. The staff are really friendly.

Amazing Hotel

TripAdvisor rating 5.0/5

genearbatin TripAdvisor review

The real asset of Mercure Piazza Bologna would be their personnel. From the onset, Francesco from the front desk and swiflty checked us in. They took notice that we had three kids so they had set-up one of the rooms with three beds. The location of the hotel is a short Metro stop into the center of Rome. Overall, we had a great stay.

Good and Centrally located Hotel

Customer review rating 4.0/5

H. Families - Confirmed reviews ALL

Overall, the hotel met our basic needs, clean well sized room. No problems with getting internet access, close to many dining places and sites. Staff were always pleasant and willing to help. The only issue was the breakfast was minimal, generally like a continental breakfast.

good accomodations

Customer review rating 4.5/5

Robert R. Couples - Confirmed reviews ALL

Great room and front desk staff, especially Francesco... He was friendly, fluent English, and very knowledgeable. Hotel is lucky to have him. Breakfast average in basement , but lobby coffees and bar tended by front desk staff excellent. Room bathroom and shower excellent, bed excellent , and many shelves and surfaces for use...very well designed room with comfortable sitting chair for reading, reviews...quiet. no view.. Unfortunately, location is very busy outside front door, street very narrow leading to train station, and traffic and pedestrian traffic very dense. Apollo frontage to hotel ( not owned by Mercure; old movie theatre to be ? developed) ) is a real aesthetic problem...and degrades appearance of hotel - hotel entry is easement to new hotel building which is quite enjoyable. once you get through the front door.

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