Mercure Florence Center 4 stars

Customer review rating 4.4/5 3,026 reviews

Mercure Florence Center
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+ 14 Services

Hotel extras

  • Paid car parks near the hotel w. license plate registration service for limited traffic zones

  • During this period, breakfast is continental and is served in the room

  • 164 yards (150 m) from Santa Maria Novella train station and Firenze Fiera exhibition center

  • SKY channels

  • Free WIFI throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Small pets are allowed for a supplementPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Ironing room
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac
Information message

Hotel location

Mercure Florence Center

Via Nazionale 21/23 R
50123
florence
italy

Tel: +390555300700

Fax: (+39)0555300800

Check-in from 14h00

Check out up to 12h00

  • By plane

    AMERIGO VESPUCCI At 6.4km / 3.98 miles

  • By train

    SANTA MARIA NOVELLA At 0.25km / 0.16 miles

GPS :43.776466, 11.250824

Your meetings and events

meeting room

From 1 to 25 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

85 sophisticated bright rooms, where modern design blends into details of the Florentine tradition. Free WIFI, safe, LCD TV with SKY channels, air conditioning, tea/coffee making facilities, fridge-bar.

Standard double room

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Double Room with queen size bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Superior Room with twin beds and a sofa bed

Accessible room
  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Superior Room with king-size bed and sofa bed

Accessible room
  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
Rooms

Our restaurants and bars

APOLLO

Non contractual photo

Room service and snack and drink services from the bar may be restricted, or suspended, due to COVID-19. Packaged drinks are available at the reception.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Florence Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,026 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,139 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Central location easy walk to all famous landmarks

Customer review rating 4.4/5

Nicholas M. Couples - 03/09/2020 Confirmed reviews ALL

We stayed with you in obvious difficulty times your staff were friendly and very professional Can I mention Allissia who went above and beyond helping us

OK stay with little disappointment

Customer review rating 4.4/5

Daniel Couples - 28/08/2020 Confirmed reviews ALL

Stay was OK but not great. It was unfortunate to see that Covid is being used as an excuse for poor service

Great location

Customer review rating 4.4/5

Anonymous Couples - 27/08/2020 Confirmed reviews ALL

Great customer service and an ideal location

Well located and convenient

Customer review rating 4.4/5

Megan Couples - 11/08/2020 Confirmed reviews ALL

Well located with close proximity to the train station and sight seeing spots.

Customer review rating 4.4/5

Christian L. H. Business - 06/08/2020 Confirmed reviews ALL

As always, the staff were very efficient and friendly.

Promptness of Cancellation Informed

Customer review rating 4.4/5

Km Families - 20/07/2020 Confirmed reviews ALL

It was really unfortunate that we were unable to visit Florence, Italy this July due to the world wide pandemic closure and shelter in place mandates in place. I must admit the Mercure Firenze Centro was the first of our five Italy lodging reservations to contact us and informed us the options to cancel without charge and to offer a credit voucher to be utilized within the next calendar year of our existing reservation. They were very helpful and prompt with handling this situation without any hesitation. I have stayed in many of your Mercure lodgings located in Europe for over two decades and I continue to enjoy the service you provide for guests, as Mercure does value its customers first. It is our hope and anticipation to be able to utilize our credit voucher for a trip to Florence by next July 2021 when everything will be safer for travel.

Dear Mr AM, first of all thank you for your trust and for your kind and sincere words of appreciation regarding our offer. I am really happy to read that you are doing well and that you are forecasting your trip to Florence next year. We have worked hard to put in place a new way to welcome our Customers by guaranteeing all safety and health standards. I do hope that 2021 will be a better moment for you to travel and visit our beautiful City. Florence, my hotel and my Staff are waiting for you! Stay safe. We are at your disposal to book again as soon as your health Country situation will be solved. Kind regards, Lucia Padovan

Top

Customer review rating 4.4/5

Sascha Couples - 19/07/2020 Confirmed reviews ALL

Super Service

Dear Mr SM, thank you! It is a real pleasure to receive positive feedback, especially in this very though moment. We're happy you enjoyed your stay and hope to welcome you again. Kind regards, Lucia Padovan & the whole Staff

Great location with fine service

Customer review rating 4.4/5

Kh Families - 02/03/2020 Confirmed reviews ALL

A stone's throw from Santa Maria Novella station and a short walk from the major sights such as the Duomo, Piazza della Signoria and the Uffizi. Service from the staff was exemplary and overall was good value for money.

Nice property

Customer review rating 4.4/5

Benjamin L. Couples - 26/02/2020 Confirmed reviews ALL

Room was really nice the only thing we found it very warm. We tried to adjust the room temperature with the room air conditioning but nothing came of it. Not sure what was wrong with it but it didn't do anything. So we just opened the window and put up with the noise since we were on the ground floor

Good location

Customer review rating 4.4/5

Grace Couples - 25/02/2020 Confirmed reviews ALL

Room being upgraded as honeymoon trip which is appreciated. However, a bit disappointed there is no AC during winter time as a four star hotel. Luckily we have the balcony for natural AC as room being upgraded. Just want to raise a point, whatever we put do not disturb sign, someone still come to our room for amenities, msg card etc after we back. What is the meaning of do not disturb ?!!! Any written msg to guest can send though under the door right ?!

Warm hospitality in the cold season

Customer review rating 4.4/5

Tomasz Couples - 18/02/2020 Confirmed reviews ALL

Warm welcome, very big room, comfortable bed. Perfect location. Quiet. Very pleasant 3 days stay.

Dear Mr TS, your words sound like a song to us! Thank you for having perceived all the commitment we put in our fantastic work. You make us proud, really. Now, it's our turn to tell you that we couldn't live without Guests like you. Come back soon, we wait for you! Sincerely, Lucia Padovan & all the Staff

spacious rooms with great location

Customer review rating 4.4/5

Suwannee Couples - 17/02/2020 Confirmed reviews ALL

Great location. The hotel is very close to the train station and tourist attractions. All staff are friendly and helpful.

Customer review rating 4.4/5

Christian Business - 08/02/2020 Confirmed reviews ALL

the hotel staff is very friendly and efficient

Good stay

Customer review rating 4.4/5

Anna Families - 04/02/2020 Confirmed reviews ALL

Well located, beautiful big and comfortable room. Thank you!

Great hotel in a great location.

TripAdvisor rating 4.0/5

cgs83 Business - 04/02/2020 TripAdvisor review

The hotel has nice new rooms. The location suits both business and leisure being 2 minutes away from Firenze SMN and a 5 minute walk into the historic centre of downtown. The hotel staff are very friendly and happy to help at any time.

Excellent location, friendly staff and spacious modern room

Customer review rating 4.4/5

Isabelle Families - 03/02/2020 Confirmed reviews ALL

Two of us stayed here in January 2020 and decided to go with the Mercure Firenze Centro as there was a Black Friday 40% off deal on making our stay such excellent value. We were really impressed with the hotel and had a great stay for 5 nights. Its location couldn't be beat - right in the middle of Florence so everything was walkable within only a few minutes. Going over to the other side of the River Arno only took 20-25 minutes as well, so very easy to get everywhere by foot. The room was very spacious and the hotel as a whole has modern decor. I would absolutely stay here again.

Excellent location, friendly staff, modern and spacious room

TripAdvisor rating 4.0/5

isabellelr 02/02/2020 TripAdvisor review

Two of us stayed here in January 2020 and decided to go with the Mercure Firenze Centro as there was a Black Friday 40% off deal on making our stay such excellent value. We were really impressed with the hotel and had a great stay for 5 nights. Its location couldn't be beat - right in the middle of Florence so everything was walkable within only a few minutes. Going over to the other side of the River Arno only took 20-25 minutes as well, so very easy to get everywhere by foot. The room was very spacious and the hotel as a whole has modern decor. I would absolutely stay here again.

Fantastic

Customer review rating 4.4/5

Nat Business - 26/01/2020 Confirmed reviews ALL

Everything I expected and more!

Good stay

Customer review rating 4.4/5

Amelia Families - 25/01/2020 Confirmed reviews ALL

Spacious, clean, well managed, located in the middle of the city, really near the station and duomo.

Great location!

Customer review rating 4.4/5

Tania Families - 23/01/2020 Confirmed reviews ALL

Fantastic location, we were travelling by train so very easy to access. Also very close to all of the major sights.

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