Aparthotel Adagio in São Bernardo do Campo 4 stars

Customer review rating 4.5/5 1,317 reviews

ALLSAFE approved hotel

Aparthotel Adagio in São Bernardo do Campo
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+ 13 Services

Hotel extras

  • Delicious breakfast served from 6am to 10am.

  • Opposite the Metrópole shopping center and 20 minutes from the São Paulo Expo center.

  • Near exit 18 on the Rodovia Anchieta highway.

  • We're pet friendly! 1 small pet (up to 15kg) is allowed in the apt (paid).

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Fitness centre
Business services
  • 2 Meeting room(s)
  • Self service business centre

Hotel location

Aparthotel Adagio in São Bernardo do Campo

Praca Samuel Sabatini
222
Paço Municipal
09750900 são bernardo do campo
brazil

Tel: +551143809100

Fax: (+55)1143809100

Check-in from 12h00

Check out up to 12h00

  • Rodoviária São Bernardo do Campo :  São Bernardo do Terminal Rodoviário

  • By plane

    GUARULHOS At 44km / 27 miles

GPS :-23.69288, -46.551874

Congress centre

  • Pavilhão Vera Cruz 26.0 km / 16.0 mi
  • São Paulo Expo. 0.0 km / 0.0 mi

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 8 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Studio

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Studio

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

STUDIO TWIN

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft

Executive Studio - Adapted

Accessible room
  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

Ibis Kitchen.

Type of cuisine: Regional

Lunch and dinner are served in the ibis hotel next to the Aparthotel Adagio. We also have a 24-hour bar with Happy Hour every Thursday from 7pm and feijoada with live samba on Saturdays!

Bar 24hs.

Non contractual photo

Our guest reviews for
Aparthotel Adagio in São Bernardo do Campo

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,317 reviews

tripadvisor

TripAdvisor Rating 4.5/5

45 reviews

Excelent Stay

Customer review rating 5.0/5

Walter B. Business - 04/06/2021 Confirmed reviews ALL

Cozy room and good breakfast. I would like to highlight Adagio's team for their friendliness and attention.

Hi Walter, We greatly appreciate your feedback and comments on the stay. We are very happy that your stay was pleasant. It was a pleasure to receive you. We look forward to your next return to our hotel. Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor

Well located, well equipped room, clean, nice decoration

Customer review rating 5.0/5

Mauro T. E. Business - 12/05/2021 Confirmed reviews ALL

Actually was really nice experience. Wanted to be in touch with the management of this hotel to make an agreement for long stay - I have to travel every week there and I´m looking for a place like this to stay. Could you please provide a further contact?

Hi Mauro, Thank you so much for your evaluation and comments of staying. It will be a great pleasure to welcome you for long stays, I have already forwarded your email to the commercial who will soon contact you to negotiate your rate. I am available for whatever is necessary. Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor
Customer review rating 2.0/5

Anonymous Business - 17/03/2020 Confirmed reviews ALL

No kitchen supplies. No point or nights credit for elite status. Was not furnished a receipt.

Dear Hans, It is always a pleasure to have you with us. Reservations made by external agencies are not recognized as ALL loyalty, so we request that you book directly on our website so that we can keep your score active. Kitchen items are picked up on request, until a certain time of day delivered to the apartment and then picked up with us at the reception. We regret that these details have caused you dissatisfaction, but we hope that you understand our processes and that despite these items the Lord has enjoyed your stay. We are available for further clarification. Thankful, Mayara Paes da Rosa Guest Experience Host

Good hotel

Customer review rating 4.0/5

Mohammed S. Business - 16/03/2020 Confirmed reviews ALL

Good hotel. Breakfast was good. I would add more amenities at rooms (Slippers, Toothbrushing kit). Also, I needed to pay for early check-in which wasn't optimal.

Mohammed, Good afternoon! Thanks for evaluating us, our check-in time starts at noon, tickets before that are actually charged, as they influence our schedule and count as overtime during the stay. It was a pleasure to serve you, we hope you enjoyed your time with us. We look forward to a return for new experiences. Sincerely, Mayara Paes da Rosa Guest Experience Host

Great place to stay and do business in Sao Bernardo do Campo

Customer review rating 4.5/5

Robert Business - 09/03/2020 Confirmed reviews ALL

Friendly polite staff who do everything to make you feel welcome. The rooms and public areas are kept spotlessly clean. The breakfast has now improved somewhat after going through a period of decline. Generally, the gym equipment is in good order but the multi-gym exercise machine has been in need of maintenance for a long time; The chest exercise station has a worn bearing which squeaks and jams making it impossible to use. Also, the wire pulley rope is looking worn and needs replacement. The wifi tends to drop out regularly especially at busy times of the day. The laundry facilities are very good.

Robert, good evening. Thank you for taking the time to evaluate us, your opinion is essential for us to improve our services. The reach of your satisfaction is our goal, we hope that you have taken advantage of the time with us and that you will return soon to experience the improvements and new experience opportunities. We are very pleased with your presence, the team is committed to dedicating itself so that we can provide you with the requested improvements. Thankful, Mayara Paes da Rosa Guest Experience Host

Great S. and great location

Customer review rating 5.0/5

Fantastic S. Business - 24/02/2020 Confirmed reviews ALL

Fantastic. Five Star.

Good afternoon. May this be another week of achievements, we thank you for the time reserved to complete this evaluation, the opinion of the client is essential so that we can maintain our service on improvement and thus maintain the quality for your satisfaction. It is with great joy that we receive your compliments, we look forward to your return to new experiences at our hotel and across the Accor chain around the world! Thankful, Mayara Paes da Rosa Guest Experience Host

Great hotel

Customer review rating 4.5/5

Andy S. Business - 24/02/2020 Confirmed reviews ALL

Very comfortable. Amazing staff. Very well located in the city.

Andrew, good afternoon! Thank you for evaluating us, for us it is an immense joy to reach your satisfaction. We are available in case of greater needs and we await your return. Have a great week! Thankful, Mayara Paes da Rosa Guest Experience Host

Good location

Customer review rating 4.5/5

Anonymous Business - 07/02/2020 Confirmed reviews ALL

Rooms were well maintained. Suggestion:Wall clock needed in rooms.

Shiv Shankar,good afternoon! This feedback is essential for us to act with improvements within our services, we thank you for all considerations. Thank you for choosing our hotel and enjoying your time with us. We are available for greater needs and look forward to your return! Have a great weekend. Thankful, Mayara Paes da Rosa Guest Experience Host

Good stay,

Customer review rating 4.5/5

Marcio M. J. Business - 07/02/2020 Confirmed reviews ALL

Nice place, a nearby mall.

Marcio,good afternoon! This feedback is essential for us to act with improvements within our services, we thank you for all considerations. The points raised will be treated so that we can act with training within our team and streamline our processes. Thank you for choosing our hotel and enjoying your time with us. We are available for greater needs and look forward to your return! Have a great weekend. Thankful, Mayara Paes da Rosa Guest Experience Host

great location

Customer review rating 5.0/5

Mohamed J. Business - 27/01/2020 Confirmed reviews ALL

friendly staff, great location, clean room, wifi very good food options not so good at the hotel

Dear Mohamed, Thank you very much for your evaluation. Your opinion is very important for the improvement of our services. Your comments have been seen and are being forwarded to the responsible sector. We are available for questions and suggestions for improvements. Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor
Customer review rating 5.0/5

Bob B. Business - 19/01/2020 Confirmed reviews ALL

Great rooms. Great people. Great experience.

Dear Bob, Thank you so much for your evaluation. Your opinion is very important for the improvement of our services. We hope to see you soon. Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor

Good situated

Customer review rating 4.5/5

Mr. B. Business - 14/01/2020 Confirmed reviews ALL

I stayed there for business reasons and the Hotel is good situated for Business around Sao Bernardo do Campo. Nice hotel rooms and good breakfast.

Mr. B., good afternoon. Thanks in advance for feedback, it is essential for us to work on enhancements and improvements. We look forward to reviewing you soon to provide you with new experiences. Have a great week! Thankful, Mayara Paes da Rosa Guest Experience Hostess
Customer review rating 4.0/5

Liliana Business - 07/01/2020 Confirmed reviews ALL

I was satisfyed but, I do not understand why is not posible to get the invoice in the momento of the check out. It has been 18 days and still I have not received the invoice. I also do not understand why the people from reception do not have chairs. I think they can do also a very goog job if they have a chair.

Hello Liliana, Thank you so much for your feedback. Your feedback is very important for improving our services. The invoice is sent by the city hall and they give you 7 working days to make it happen. I'll check with the hotel administration to be able to send yours. The lack of chairs at reception is due to the other processes that we have to perform beyond check-in. All employees have 1 hour of rest and there are funds from reception to rest. We are at your disposal. Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor

All the staff were always friendly and helpful

Customer review rating 5.0/5

David H. Business - 22/12/2019 Confirmed reviews ALL

I will recommend this hotel to everyone as the room is comfortable and well layed out. The staff were always friendly and helpful and it was nice to be able to do my own laundry in a comfortable clean room where you could wait if you wanted to.

David, good Morning! Thank you for taking the time to take this feedback, it is essential for us to be able to work on improvements and continue to improve our strengths. It was a pleasure to receive you and an immense joy to reach your satisfaction! May we soon be grateful for your return, thus providing you with new experiences. Happy Holidays! Thankful, Mayara Paes da Rosa Guest Experience Hostess
Customer review rating 2.0/5

Vilas Business - 19/12/2019 Confirmed reviews ALL

too much noise from road can here. complementary drinking water not provided.

Vilas, good afternoon! Thank you for taking the time to take this feedback, it is essential for us to be able to work on improvements and continue to improve our strengths. It was a pleasure to receive you, we are sorry for any fault that made your total satisfaction impossible. To receive the welcome drink, check out how to be part of our ALL loyalty platform. May we soon be grateful for your return, thus providing you with new experiences. Have a great day! Thankful, Mayara Paes da Rosa Guest Experience Hostess

Great location and hotel, but internet well below expectations

Customer review rating 4.0/5

Hellmuth Business - 19/12/2019 Confirmed reviews ALL

Location in front of a large shopping center is great, as well as clean, modern rooms which are well equipped. However internet was very unstable, with one day becoming almost completely useless. If this can be changed it would be one of my favorite hotels in Brazil.

Helmuth, good afternoon! Thank you for taking the time to take this feedback, it is essential for us to be able to work on improvements and continue to improve our strengths. It was a pleasure to receive you and an immense joy to reach your satisfaction! Your comment will be a base point for us to come up with new internet packages for next year. May we soon be grateful for your return, thus providing you with new experiences. Have a great day! Thankful, Mayara Paes da Rosa Guest Experience Hostess

Good location for business in Sao Bernardo

TripAdvisor rating 4.0/5

R B Business - 23/09/2019 TripAdvisor review

A great location to work from in Sao Bernardo. Friendly staff who go out of their way to help and make your stay a pleasant one. Excellent rooms with plenty of space to arrange work or relax. The place is kept spotlessly clean. The internet service is fast but does tend to drop out occasionally. The TV system would benefit from including CNN and/or BBC international channel. The breakfast is reasonable, except for the scrambled egg which tends to be left to go very dry and rubbery. The really good thing is the omelette which is always made freshly to order.

Dear Robert, It is always a pleasure to welcome you. Your feedback is extremely important to our ongoing improvements. We hope to see you many, many times with us. Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor

Great place to stay for business

TripAdvisor rating 4.0/5

R B Business - 28/04/2019 TripAdvisor review

Friendly atmosphere and the staff are very helpful. But a few problems spoil the experience: one lift has been out of commission for two months (it was working for a few days but quickly broke down again), TV channels not working properly.

Hello ! We are increasingly seeking improvements for excellent service. Thank you for visiting us in April 2019. We look forward to your return to provide new hosting experiences. Count on us, we are the new customer experience team. Sincerely, Caroline Affonso Marcolino Guest Experience Supervisor

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