Hotel - Mercure Clermont Ferrand Centre Jaude Hotel
Mercure Hotel Mercure Hotel

Mercure Clermont Ferrand Centre Jaude Hotel

4.5/5 978 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00
    • Opening hours : Week-end 06:30-12:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Exhibition and convention centre

LA GRANDE HALLE9.6 km / 5.97 mi LE POLYDOME3.4 km / 2.11 mi

Your meetings and events

For seminars, meetings, committees or cocktail parties, the Hotel Mercure Center Jaude offers 3 rooms which can accommodate up to 100 people. Enjoy naturally-lit spaces which are perfectly equipped to ensure a comfortable working environment.

Mercure Clermont Ferrand Centre Jaude Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CATHERINE DE MEDICIS 16 m2 3 m 12 0 8 0 0
URBAIN II 30 m2 3 m 0 10 14 0 0
BLAISE PASCAL 100 m2 3 m 80 32 40 40 60
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy our quiet and spacious non-smoking rooms, with bedding especially designed for taller people. Choose our Privilege Rooms for even more comfort and services.

  • 125 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 ALL Rating 5,713 reviews

Our guest reviews for
Mercure Clermont Ferrand Centre Jaude Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 978 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Alan I. Friends - 15/01/2020 Confirmed reviews ALL
« Good location- good sized rooms - spotlessly clean hotel »

Excellent Check in and check out staff. Breakfast excellent. Bar prices prohibitively high

Anonymous Business - 12/01/2020 Confirmed reviews ALL
« great stay »

well taken care of

Scott M. Families - 05/01/2020 Confirmed reviews ALL
« Wonderful hotel and stay! »

The hotel was perfectly located and our rooms where clean large and had amazing views.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Ian C. Couples - 27/12/2019 Confirmed reviews ALL
« Superb overnight stop »

As always, excellent. The room we asked for, large comfortable bed, excellent breakfast and easy parking in underground car park.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister C., We very much appreciate your comments regarding your stay at our hotel and your loyalty. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a very good year ! Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Danny S. Friends - 23/12/2019 Confirmed reviews ALL
« Rugby trip »

Everything was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr s., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

D. Families - 23/12/2019 Confirmed reviews ALL
« pas grand chose a redire »

idem

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur D., Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, toute l'équipe vous souhaite d'excellentes fêtes de fin d'année. Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Semh Couples - 22/12/2019 Confirmed reviews ALL
« Lovely hotel, great location. »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs H., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Mitchel Business - 15/12/2019 Confirmed reviews ALL
« Very comfortable and easy trip »

Easy on-line check in and experience was as anticipated. Very good amenities and breakfast was quite good. This is the best place I have stayed in Clermont and anticipate more stays in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

M. Solo - 11/12/2019 Confirmed reviews ALL
« Great service as usual »

Great consideration and attention from phone booking, to reception, breakfast, room service,...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., We very much appreciate your loyalty and your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a merry christmas and a happy new year. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Anonymous Business - 11/12/2019 Confirmed reviews ALL
« Favourite place to stay in Clermont »

The staff is always friendly and very helpful and the rooms are always clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., We very much appreciate your comments regarding your stay at our hotel and your loyalty. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a merry chrismas and a happy new year. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude ,

Anonymous Business - 09/12/2019 Confirmed reviews ALL
« Great place to stay in Clermont »

Very friendly staff, clean and comfortable room, very good breakfast, convenient location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

E. D. Business - 02/12/2019 Confirmed reviews ALL
« Very commited reception (Mrs. Angelique), nice ambience. »

Good quality everywhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Anonymous Business - 29/11/2019 Confirmed reviews ALL
« excellent »

friendly service, personal attention

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., As usual, we very much appreciate your comments regarding your stay at our hotel. As you already know, it is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Rod Friends - 18/11/2019 Confirmed reviews ALL
« Perfect location »

Lovely staff, great location with nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr E., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Karen Business - 17/11/2019 Confirmed reviews ALL
« Excellent »

Nice rooms, helpful staff, good breakfast, great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

Lionnel D. Business - 16/11/2019 Confirmed reviews ALL
« Top! »

Au top

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Manager Hôtel Mercure Clermont-Ferrand Centre Jaude

K. Business - 15/11/2019 Confirmed reviews ALL
« My regular stay »

I am staying every week at the Mercure et already pleased with the people and the atmosphere

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur K., Nous vous remercions chaleureusement pour votre fidélité ainsi que pour votre appréciation suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. A très bientôt, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Carchibald Business - 07/11/2019 Confirmed reviews ALL
« Great service and location »

Excellent service!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., We very much appreciate your comments regarding your stay at our hotel and your loyalty. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

Jaime S. Business - 02/11/2019 Confirmed reviews ALL
« bien »

generally nice. i did not like that the restaurant kept charging us for 2 breakfasts when only one person was eating then asking the reception to take it off the bill each time. SOme of the staff at the reception were accommodating and some were not. Nous allons régler ca a la fin... Je ne veux pas régler ca a la fin. Je ne veux pas que c’est charger des le depart!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr s., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Clermont-Ferrand Centre Jaude. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. However, regarding your check in, it is normal that we pre-authorize the total amount of your stay, including breakfast on your credit card because, as we told you at the reception, the amount will be adjusted to the end of your stay and you only paid for what you consumed. This is a procedure that all hotels apply. Sincerely, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

G. Business - 31/10/2019 Confirmed reviews ALL
« TOP »

TOP

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur G., Nous vous remercions pour votre appréciation suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous sommes cependant navrés de lire que vous n'avez pas reçu l'attention que vous attendiez lors de votre arrivée et de votre départ et nous vous présentons nos plus sincères excuses. Soyez assuré que nous avons bien pris note de vos remarques. Au plaisir de vous accueillir de nouveau, Cordialement, Guillaume BRUN Directeur Hôtel Mercure Clermont-Ferrand Centre Jaude

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