Hotel - Mercure Istanbul Taksim
Mercure Hotel Mercure Hotel

Mercure Istanbul Taksim

4.5/5 1,105 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking (Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00
    • Opening hours : Week-end 00:00

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

ICC1.5 km / 0.93 mi LUTFI KIRDAR1.8 km / 1.12 mi

Your meetings and events

Mercure Istanbul Taksim Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 30 m2 2 m 0 0 14 0 0
TAKSIM MEETING ROOM 70 m2 2 m 35 25 0 30 0
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 137 rooms
  • 50 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Shower
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.6/5 ALL Rating 4,050 reviews

Our guest reviews for
Mercure Istanbul Taksim

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,105 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Somayeh Couples - 21/02/2020 Confirmed reviews ALL
« Good Stay »

Very good hotel away from taksim noisy roads and tourist. My husband and i had a wonderful stay at mercure hotel. Our room was clean and very good service, nice staff, buffet breakfast. Rooms are quite spacious and beds and pillows are comfortable There's a supermarket and restaurants nearby. Kabatas is like 10 minutes walk and so is taksim square. And also near to taksim about 8 min walking. For sure we choice it again for out holiday. Thank you so mush to all the staffs which are working in Mercure Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Somayeh M., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Khaola S. Couples - 17/02/2020 Confirmed reviews ALL
« Very good location. Istiklal street is on walking distance »

Our experience on day 1 was terrible. The housekeeping person knocked our door thrice to ask us to leave room so that he can clean it. It was too annoying. Then the housekeeping person washed tea cups and spoons from washroom. We got to know this because when we came back, there was spoon in our washroom. Then Tea maker was also damaged. The staff asked us to test it by putting washroom wAter in it. When I told this to reception they took care of it for next 2 days. So next 2 days were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khaola S., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are sorry to hear that we could not manage to exceed your expectations. Please kindly be informed that your thoughts and comments have been shared with the hotel management and please also be kindly informed that the staff have been warned. We do apologize for the inconveniences that you had during your stay.If you ever would like to stay with us please do not hesitate to contact with me by email address of mine: H9… and I as a Guest Relations Executive will take care of your room personally. Wishing you a wonderful winter. Best Regards, Guest Relations Executive Gizem Ersoy

Bechara A. Couples - 16/02/2020 Confirmed reviews ALL
« Comfortable »

All was perfectly done. I really appreciated the nice and warm welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bechara A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Anonymous Business - 15/02/2020 Confirmed reviews ALL
« Good stay »

It was a very nice stay, with a very helpful and friendly staff, mainly at reception desk. The only "but" would be the quality of the food at dinner, a little disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elena Meritxell B., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments on our restaurant and food have been shared with the hotel management. However we would like to learn what kind of missing points we have about our restaurant. If you would like to share with us we will be more than happy. Wishing you a wonderful winter. Best Regards, Guest Relations Executive Gizem Ersoy

Cankat Couples - 10/02/2020 Confirmed reviews ALL
« Great experience »

We have stayed two nights and from the entrance to the departure; Serkan IŞKIN and other staff was extremely helpful and always smiling. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cankat A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Serhan Business - 10/02/2020 Confirmed reviews ALL

Staff was so helpful and friendly, room os ok only thing is that you need to improve your breakfast. it is very weak

Our hotel has responded to the review
Our hotel has responded to the review

Dear Serhan B., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are delighted to hear that overall you have enjoyed your stay with us.Please kindly be informed that your thoughts and comments on our breakfast have been shared with the hotel management and F&B Manager. We are so looking forward to welcoming you back. Wishing you an amazing winter. Best Regards, Guest Relations Executive Gizem Ersoy

Adam S. Solo - 10/02/2020 Confirmed reviews ALL
« Great location, views and staff »

It was one of the best Mercure hotels I ever stayed in. Lovely staff, very dedicated to staff, beautiful view from my room and location!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Khashayar R. Couples - 06/02/2020 Confirmed reviews ALL
« Every thing was great. »

Every thing was great as always, but some of the bell boys did not behave very kindly. I have to special thanks to Mr. Serkan Cilga, he is one of the best staff in that hotel truly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khashayar R., Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your experience with us. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments have been shared with the hotel management however we would like to kindly ask you to describe the issues that you had with our bellboys so that we can warn them. Thank you for your understanding and patience with us. Wishing you an amazing winter. Best Regards, Guest Relations Executive Gizem Ersoy

Anonymous Business - 04/02/2020 Confirmed reviews ALL
« Large room and bathroom »

Enjoyable stay. Great breakfast and warm friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaheed L., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Hanan Friends - 28/01/2020 Confirmed reviews ALL
« the room is very clean and comfortable, Breakfast is very good ,staff is perfect but Internet signal is always disconnected »

i recommend this hotel to all who coming to Istanbul

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hanan Tawfiq Ahmed Q., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Sothy Business - 28/01/2020 Confirmed reviews ALL
« Clean facilites and rooms polite and helpfull employees »

I stayed in Mercure for a week. The room was booked by my work company. I was surprised of the price being so expensive as compared to online website such as Trivago Agoda Hotels Hotwire and so on. The difference was exagerated and Breakfast was not included for the price. In my opinion my employer got scammed. But I wasn't the one paying. Other the that Location is ok. 14 mins walk to Taksim square.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sothyriechard S., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are sorry to hear that we could not manage to exceed your expectations. Please kindly be informed that your thoughts and comments have been shared with the hotel management. We do apologize for the inconveniences that you had. Could you please contact with me before your next visit so that I as a Guest Relations Executive will take care of your room personally and provide you the best price for your accommodation My email address is: H9… Thank you for your understanding. Wishing you an amazing winter. Best Regards, Guest Relations Executive Gizem Ersoy

Behnam Couples - 27/01/2020 Confirmed reviews ALL
« Good stay »

I really had good stay in your Hotel. Your personnel were very polite and had proper behavior. The hotel's atmosphere was very quiet and it was really clean. I really enjoyed that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Behnam A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Anonymous Couples - 26/01/2020 Confirmed reviews ALL
« Good service »

I liked the place ... Services and also the restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hamzah Ali M A., Thank you for choosing Mercure Istanbul Taksim Hotel and taking your time to share your experience with us. It was amazing to have you and we are delighted to hear that overall you have enjoyed your stay with us. Please kindly be informed that your thoughts and comments have been shared with the hotel management. We believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. Wishing you an amazing winter. Best Regards, Guest Relations Executive Gizem Ersoy

Mohamed Business - 24/01/2020 Confirmed reviews ALL
« Excellent location , very professional staff, good food , spacious and clean rooms »

I was in your hotel for a 3 days business trip. I have made a choice for your hotel because I had bad experience with other hotels previously . I was not disappointed as everything went well .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed Ali F., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Geoff C. Couples - 18/01/2020 Confirmed reviews ALL
« Large room, comfortable bed. »

Impressed with the room size. Very comfortable bed. On a steep hill but that's hard to avoid in Istanbul. Breakfast was good, but evening meal was disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernadette C., Greetings from Mercure Istanbul Taksim Hotel. Thank you for choosing and taking your time to share your experience with us. It was amazing to have you and we are delighted to hear that overall you have enjoyed your stay with us. Please kindly be informed that your thoughts and comments have been shared with the hotel management.We believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. We wish you a wonderful winter. Best Regards, Guest Relations Executive Gizem Ersoy

Juanna Friends - 14/01/2020 Confirmed reviews ALL
« Very pleasant and smooth »

It was very pleasant , and we enjoyed our stay in the hotel very much . The only negative side was that the towel in the bathroom weren't always clean , and we has to keep reminding room service to bring us water. But overall we enjoyed our stay at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juanna D., Thank you for choosing Mercure Istanbul Taksim Hotel and taking your time to share your review with us . It was amazing to have you and we are sorry to hear that you had issues during your stay with us. Please kindly be informed that your thoughts and comments have been shared with the hotel management however we would like to kindly inform you that in Accor Hotel we do have a project called Planet 21 which aims to prevent excessive water and energy. If you not put your towels on the ground our Housekeeping Department understands that you will use them again and they will not wash them. There are brochures on the beds explain this environment friendly project.I For your next visit I as a Guest Relations Executive can explain the process in details. Thank you again for sharing your feedback with us. We hope to have you in our hotel very soon. Wishing you a wonderful winter. Best regards, Guest Relations Executivve Gizem Ersoy

Rana A. Families - 12/01/2020 Confirmed reviews ALL
« Comfortable in an acceptable price »

It was alright , good bed , reasonably.l clean room and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rana Ahmed A. Abdulrahman, We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Adem Business - 10/01/2020 Confirmed reviews ALL
« Excellent stay in this hotel. Friendly staff, excellent service. »

Nothing to remark, was outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adem A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Abeer Couples - 10/01/2020 Confirmed reviews ALL
« One of the best hotel in Istanbul »

The staff were very helpful and friendly.. the location of the hotel is perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abeer Khalifa A J A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Dunya Couples - 10/01/2020 Confirmed reviews ALL
« An amazing hotel with amazing service »

We had a lovely stay at your hotel, the services was outstanding and everyone was very friendly and would go above and beyond to help. Well done.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dunya S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

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