Mercure Istanbul Taksim 4 stars

Customer review rating 4.7/5 4,098 reviews
Mercure Istanbul Taksim
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+ 20 Services

Hotel extras

  • Free Wi-Fi - Princes' Islands Ferry Port 0,4 km - Dolmabahce Palace 0,7 km - Istiklal Street

  • City center hotel with easy access to historical attractions and public transportation

  • Free car park

  • 137 modern guest rooms with connecting rooms available

  • Free fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Dear Guests , The Safety of our guests and associates is our priority,we inform you that Mercure Istanbul Taksim is currently closed. We will be happy to keep you informed as soon as the situation allows us to welcome you again.

Hotel location

Mercure Istanbul Taksim

Omer Avni Mah Inonu Caddesi
No 42 Gumussuyu Beyoglu
34437
istanbul
turkey

Tel: +902129242727

Fax: (+90)212/9242700

Contact email

Check-in from 14h00

Check out up to 12h00

  • TAKSIM :  TAKSIM

  • By plane

    ISTANBUL At 20.6km / 12.8 miles

  • By boat

    KABATAS At 1.7km / 1.06 miles

GPS :41.037109, 28.991705

Your meetings and events

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General equipment

  • WIFI access

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Accessible room

Superior Room with City View and 1 Double Bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Superior Room with City View and 2 Single Beds

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Deluxe Room with City View and 1 Double Bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Deluxe Room with City View and 2 Single Beds

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Deluxe Room with Bosphorus View and 1 Double Bed

  • Max. number of persons: 2
  • Area: From 30
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Deluxe Room with Bosphorus View and 2 Single Beds

  • Max. number of persons: 2
  • Area: From 30
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Junior Suite with City View and 1 Double Bed

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Suite with City View and 1 Double Bed

  • Max. number of persons: 3
  • Area: From 47
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Junior Suite with Bosphorus View and 1 Double Bed

  • Max. number of persons: 2
  • Area: From 30
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Suite Room with Bosphorus View and 1 Double Bed

  • Max. number of persons: 3
  • Area: From 70
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

MERCURE RESTAURANT

Type of cuisine: International

Restaurant serving international cuisine as well as Turkish specialities.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Where you can find the various of alcoholic and non-alcoholic drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROOF TERRACE CAFE

Photo non contractuelle / Strictly non binding

Bar serves a wide selection of snacks and regional wines in a stylish and relaxed environment. Enjoy your drinks while watching your favorite sports or taste our cocktails by the beautiful Istanbul view.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Istanbul Taksim

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

4,098 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,114 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay but the location which we have to go up thats little hard specially for me

Customer review rating 4.7/5

Khalil Couples - 17/03/2020 Confirmed reviews ALL

The hotel was very good and the crow are so helpfull and clean and all the room cleanrs was Trustworthy But the timing for the brick fast are so early But over all its very good

Dear Khalil Ebrahim Mohamed Mehza A., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are delighted to hear that you have enjoyed your stay with us. Please kindly be informed that your thoughts and comments on our team, service and breakfast have been shared with the hotel management. We believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. Wishing you an amazing spring. Best Regards, Guest Relations Executive Gizem Ersoy

Everything was extremely nice, since the booking until the check-out, with great staff and hotel conditions and location.

Customer review rating 4.7/5

Guilherme B. Families - 17/03/2020 Confirmed reviews ALL

I really enjoyed my stay in the hotel and I would probably stay there again at any time if I would need to spend one night or vacations in istanbul. Everything was super fast and the hotel was super fast responding for all the small needs we had. The hotel conditions are amazing and it was supper accessible.

Dear Guilherme Marroni B., Thank you for choosing Mercure Istanbul Taksim Hotel and taking your time to share your amazing reviews with us. It was great to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly b e informed that your thoughts and comments on our service, staff and location have been shared with the hotel management and we believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. Wishing you an amazing spring. Best Regards, Guest Relations Executive Gizem Ersoy

Taksim Square 10 Minutes Walk

Customer review rating 4.7/5

David (. Couples - 17/03/2020 Confirmed reviews ALL

Good large rooms, well soundproofed and a decent breakfast with good coffee. Well located just 10 minutes walk to Taksim Square and five minutes to the waterfront for boat trips. Recommended, it is a decent hotel and was good value.

Dear David John K., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Also please kindly be informed that your feedback on our wine prices and staff will be shared with the hotel management. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Pr

Customer review rating 4.7/5

Anonymous Couples - 17/03/2020 Confirmed reviews ALL

Prima kamer. Lekker bed. Goede ligging. Personeel ok. Breakfast very poor!!

Dear Rose Marie Leontine J V., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are sorry to hear that you did not enjoy your stay with us.Please kindly be informed that your thoughts and issues have been shared with the hotel management however we would like to kindly remind you that we have 103 variety at our breakfast section and if our guests would like to order any other dish our talented chefs always ready to prepare your dishes. If you ever would like to stay with us, please do not hesitate to contact with me by this email of mine: H9… and I will take care of your room personally. We are so looking forward to welcoming you back. We wish you an amazing day. Kind Regards, Guest Relations Executive Gizem Ersoy

Related

Customer review rating 4.7/5

Mohammad F. U. Couples - 17/03/2020 Confirmed reviews ALL

Everything nice, no complain

Dear Mohammad A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Hotel situated in the heart of the ancient city allowing to do a lot by walk

Customer review rating 4.7/5

Jack S. Couples - 12/03/2020 Confirmed reviews ALL

The Staff were very kind nice and helpful. Will choose you without any doubt for our next stay in Istanbul

Dear Jack S., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations.Please kindly be informed that your thoughts on our staff,service and location have been shared with the hotel management. We believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. Wishing you an amazing spring. Best Regards, Guest Relations Executive Gizem Ersoy
Customer review rating 4.7/5

Anonymous Couples - 11/03/2020 Confirmed reviews ALL

Pleasant

Dear Luke Livingstone J., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Wonderful hotel

Customer review rating 4.7/5

Mohammad M. Families - 11/03/2020 Confirmed reviews ALL

It was perfect, Everything was great. The staff the food the service the rooms Keep it up guys , one of the greatest hotels in Istanbul.

Dear Mohammad m., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts on our service and staff have been shared with the hotel management. We believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. Wishing you an amazing spring. Best Regards, Guest Relations Executive Gizem Ersoy

Nice location, Excellent service

Customer review rating 4.7/5

Anonymous Couples - 09/03/2020 Confirmed reviews ALL

Hotel staff very nice and helpful , nice stay in Istanbul.

Dear Ka Po L., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Very good location

Customer review rating 4.7/5

Fahad S. A. S. Friends - 09/03/2020 Confirmed reviews ALL

Hotel in very good location, near the city center and the Bosporus , near Kabatas metro station and easy to reach Taksim and Taksim metro. Close to shopping, sightseeing, restaurants. Rooms are large, clean, comfortable. Room service is very good, quick, and professional staff but I didn’t get welcomed while check in but I had a very good apologize .

Dear Fahad Ali Said Sawad Al S., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have a valued guest like yourself and we are delighted to hear that overall you have enjoyed your stay with us. Please kindly be informed that your thoughts and comments on our service and staff have been shared with the hotel management. We were not able to meet face to face Mr.Fahad, however it was a pleasure to assist you. Next time we hope we will deliver the best service that you deserve. If you ever would like to stay with us please contact with me by this email of mine: H9… and I as a Guest Relations Executive will take care of your room personally. We are so looking forward to welcoming you back. Wishing you an amazing spring. Best Regards, Guest Relations Executive Gizem Ersoy

Well Located

Customer review rating 4.7/5

Omer A. K. Families - 04/03/2020 Confirmed reviews ALL

Excellent experience. The room was very clean and well managed. The staff was very welcoming and cooperating

Dear Omer Ahmed K., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments on our staff and service have been shared with the hotel management. We believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. If you ever would like to stay with us again, please contact with us by this email of mine: H9… and I as a Guest Relations Executive will take care of your room personally. Best Regards, Guest Relations Executive Gizem Ersoy

Clean, comfortable good value for money

Customer review rating 4.7/5

Ali Friends - 01/03/2020 Confirmed reviews ALL

It has a good location with great value for money, and an amazing staff specially burak

Dear Ali Khalil Ebrahim Ghuloom Ali A., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments on our staff and service have been shared with the hotel management. We believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. Wishing you an amazing winter. Best Regards, Guest Relations Executive Gizem Ersoy

Memorable and Enjoyable Stay

Customer review rating 4.7/5

Wilson H. C. W. Couples - 28/02/2020 Confirmed reviews ALL

My wife rated 6 stars and I rated 5 stars. Best Artsy Hotel I have ever stayed, and special heartfelt thanks to the lovely Ms Gizem Ersoy, Guest Relations Manager for her kind hospitality in making our 29th Wedding Anniversary stay at the Mercure Istanbul Taksim Hotel a memorable one.

Dear Chang W. H., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have a valued guest like yourself and your lovely wife. Please kindly be informed that your thoughts and comments on our staff and service have been shared with the hotel management and we believe these reviews will encourage our staff and service positively. If you ever would like to stay with us please inform me by this email of mine: H9… and I will take care of your room personally. Wishing you a wonderful winter. Best Regards, Guest Relations Executive Gizem Ersoy

Great hotel

Customer review rating 4.7/5

Ben Business - 24/02/2020 Confirmed reviews ALL

Great location, clean and quiet hotel, good breakfast.

Dear Bakhrom A O., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Good Stay

Customer review rating 4.7/5

Somayeh Couples - 21/02/2020 Confirmed reviews ALL

Very good hotel away from taksim noisy roads and tourist. My husband and i had a wonderful stay at mercure hotel. Our room was clean and very good service, nice staff, buffet breakfast. Rooms are quite spacious and beds and pillows are comfortable There's a supermarket and restaurants nearby. Kabatas is like 10 minutes walk and so is taksim square. And also near to taksim about 8 min walking. For sure we choice it again for out holiday. Thank you so mush to all the staffs which are working in Mercure Hotel.

Dear Somayeh M., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Very good location. Istiklal street is on walking distance

Customer review rating 4.7/5

Khaola S. Couples - 17/02/2020 Confirmed reviews ALL

Our experience on day 1 was terrible. The housekeeping person knocked our door thrice to ask us to leave room so that he can clean it. It was too annoying. Then the housekeeping person washed tea cups and spoons from washroom. We got to know this because when we came back, there was spoon in our washroom. Then Tea maker was also damaged. The staff asked us to test it by putting washroom wAter in it. When I told this to reception they took care of it for next 2 days. So next 2 days were good.

Dear Khaola S., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are sorry to hear that we could not manage to exceed your expectations. Please kindly be informed that your thoughts and comments have been shared with the hotel management and please also be kindly informed that the staff have been warned. We do apologize for the inconveniences that you had during your stay.If you ever would like to stay with us please do not hesitate to contact with me by email address of mine: H9… and I as a Guest Relations Executive will take care of your room personally. Wishing you a wonderful winter. Best Regards, Guest Relations Executive Gizem Ersoy

Comfortable

Customer review rating 4.7/5

Bechara A. Couples - 16/02/2020 Confirmed reviews ALL

All was perfectly done. I really appreciated the nice and warm welcome.

Dear Bechara A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Good stay

Customer review rating 4.7/5

Anonymous Business - 15/02/2020 Confirmed reviews ALL

It was a very nice stay, with a very helpful and friendly staff, mainly at reception desk. The only "but" would be the quality of the food at dinner, a little disappointing.

Dear Elena Meritxell B., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments on our restaurant and food have been shared with the hotel management. However we would like to learn what kind of missing points we have about our restaurant. If you would like to share with us we will be more than happy. Wishing you a wonderful winter. Best Regards, Guest Relations Executive Gizem Ersoy

Great experience

Customer review rating 4.7/5

Cankat Couples - 10/02/2020 Confirmed reviews ALL

We have stayed two nights and from the entrance to the departure; Serkan IŞKIN and other staff was extremely helpful and always smiling. Thank you.

Dear Cankat A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy
Customer review rating 4.7/5

Serhan Business - 10/02/2020 Confirmed reviews ALL

Staff was so helpful and friendly, room os ok only thing is that you need to improve your breakfast. it is very weak

Dear Serhan B., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are delighted to hear that overall you have enjoyed your stay with us.Please kindly be informed that your thoughts and comments on our breakfast have been shared with the hotel management and F&B Manager. We are so looking forward to welcoming you back. Wishing you an amazing winter. Best Regards, Guest Relations Executive Gizem Ersoy
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