The Artisan Istanbul MGallery

Customer review rating 4.7/5 4,270 reviews

ALLSAFE approved hotel

The Artisan Istanbul MGallery
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+ 23 Services

Hotel extras

  • Free Wi-Fi and Fitness room use and also on site parking availability.

  • Located in Taksim, 45-minute from Istanbul Airport and 50-minute from Istanbul Airport.

  • 136 modern guest rooms including 4 terrace suites with Bosphorus and city view.

  • Connected rooms for families and 24 hours room service.

  • Breakfast and dinner possibility at the rooftop restaurant with panoramic Bosphorus view.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

The Artisan Istanbul MGallery

Omer Avni Mah Inonu Caddesi
No 42 Gumussuyu Beyoglu
34437 istanbul
turkey

Tel: +902129242727

Fax: (+90)212/9242700

Check-in from 14h00

Check out up to 12h00

  • TAKSIM :  TAKSIM

  • By plane

    ISTANBUL At 20.6km / 12.8 miles

  • By boat

    KABATAS At 1.7km / 1.06 miles

GPS :41.037109, 28.991705

Congress centre

  • ICC 1.5 km / 0.93 mi
  • LUTFI KIRDAR 1.8 km / 1.12 mi

Hotel services

One breakfast Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 2 Bars
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 2 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 136 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 8 connecting rooms
    • 136 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • English
    • Turkish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks Additional charge
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Free parking for hotel guests
    • On site
Well-being
  • Artisan Fitness Room
    • On site
Family
  • Equipements for children
    • Stroller available
    • Bottle Warmer

Your meetings and events

At The Artisan Istanbul MGallery, our crafted meetings are designed for innovative and comfortable approach. As ''Heartiests'' we alter meetings into special experiences that stir creative connections.Discover how we can turn your next meeting into an exceptional experience that is a home for connoisseurs of the finest comforts and gracious service.

Room descriptions and layouts

meeting rooms

From 1 to 35 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Soundproof

  • Videoconferencing

  • Audio and video equipment

  • Luxurious massage and treatment experience!

  • Office

  • Podium

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
The Artisan Istanbul MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

4,270 reviews

TripAdvisor Rating 4.5/5

1,154 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Location is good, rooms are below average

Customer review rating 3.0/5

Mohamed K. R. Families - 20/10/2021 Confirmed reviews ALL

Initially I was told that I was being upgraded to a sea view room. When I checked into the room, the sewage smell was quite unbearable, and from the room you could barely see the sea, so I asked to move my room and ended up with a room overlooking a building at a close range (not a city view as it was mentioned during the booking). Overall, I would say the experience was below average.

Very good experience

Customer review rating 5.0/5

Mo K. Solo - 19/10/2021 Confirmed reviews ALL

Awesome hotel, amazing customer service

Dear Mohammad K., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Great location, very polite staff at the hotel.

Customer review rating 4.0/5

Dimitar M. Friends - 19/10/2021 Confirmed reviews ALL

The location of the hotel is great, nice views to the city and to the Bosphorus. The hotel staff takes care of two big dogs, which is really nice big aplause to that. The only negative thing is that the restaurant on the top is lacking English speaking staff. Also the waiters did not come regulary and forgotten most of our order. But the food was really good.

Dear Dimitar Petkov M., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Good

Customer review rating 5.0/5

Yousef A. Solo - 17/10/2021 Confirmed reviews ALL

Everything is Excelent

Dear Yousef A., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Extremely beautiful and welcoming.

Customer review rating 5.0/5

Lejla S. Friends - 05/10/2021 Confirmed reviews ALL

This was my second time staying at the Artisan Hotel and it was again a wonderful experience. The staff is very friendly, welcoming and helpful, the rooms are so beautiful and artistic, the location is also great. We felt like at home and are already looking forward to visiting the Artisan again.

Dear Lejla S., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Clean room, kind staff, good food

Customer review rating 4.5/5

Nika M. Families - 04/10/2021 Confirmed reviews ALL

I really enjoyed our clean room and nice environment, also the great view at breakfast time and kind and helpful staff. Especially manager of breakfast time.

Dear Nika M., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Good stay

Customer review rating 4.0/5

B Solo - 30/09/2021 Confirmed reviews ALL

Nice stay with adequate amenities. Everything was fine.

Dear Bernard W., Thank you for choosing The Artisan Istanbul MGallery.It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review have been shared with the hotel management and general manager. However we would like to clarify our cleanliness procedure, we disinfect our rooms daily and after our guests check out we disinfect them again. Thank you for taking your precious time to share your review with us. We are so looking forward to welcoming you back. Wishing you an amazing autumn. Kindest Regards, Guest Relations Excutive Gizem Ersoy

Good Days

Customer review rating 4.5/5

Filipe N. Solo - 28/09/2021 Confirmed reviews ALL

My experience was nice...hotel staff and front desk is amazing since my arrive and my departure early morning. The hotel have a good location...10min walking from Taksim Square and metro and 10 min to Kabatas Tram Station T1 line.

Dear Filipe De Almeida N., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback from our valued Gold member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Disappointed!

TripAdvisor rating 1.0/5

HamidGHM Business - 26/09/2021 TripAdvisor review

I booked this hotel for the first time hoping to have an exotic experience but I was extremely disappointed by the hotel itself, the service and its location.. Arrived very late I was given a room with a side view on the Bosphore blocked by neighbouring building roofs. The morning shower was a catastrophe as water suddenly went out!! After several claims nothing was done to make me feel a privileged guest .. Really a stay to forget and never comeback

Dear HamidGHM, Greetings from The Artisan Istanbul MGallery. We are sorry to hear that you did not enjoy your stay. After we have received your review we checked our system however we could not find any complaint similar to your issues. Could you please contact with us to talk more about your stay? Thank you for your cooperation in advance. Wishing you a splendid day. Kindest Regards, Guest Relations Executive Gizem Ersoy

Pleasant stay

Customer review rating 3.5/5

Habib Couples - 27/08/2021 Confirmed reviews ALL

The stay was pleasant, the rooms are comfortable and the staff relatively friendly except at the reception level where they are always on rush and give the impression of not having the time of the customers. We have always to insist on getting things done. I didn't feel like I was taking advantage of my Gold status! A false note : The location was not so close to Taksim Square because of the slope that you have to go up.

Dear Habib T., Thank you for choosing The Artisan Istanbul MGallery Hotel. It was amazing to have you and we are delighted to hear that overall you have enjoyed your stay with us. Please kindly be informed that your comments have been shared with the hotel management, related departments and general manager. We believe these reviews will encourage our staff and services positively. Also kindly be informed that every critic that you made is important for us and noted. We will be fixing all of the issues until your next visit. Wishing you an amazing summer. Kindest Regards, Guest Relations Executive Gizem Ersoy
Customer review rating 4.5/5

Unknown Friends - 22/08/2021 Confirmed reviews ALL

It was a good experience

Dear Rania H., Thank you for choosing The Artisan Istanbul MGallery. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your comments have been shared with the hotel management and general manager. We believe these reviews will encourage our staff and services positively. If you would like to share more about our cleanliness please do not hesitate to contact with me so that I as a Guest Relations Executive will ease your concern. We hope to host you in the future. Wishing you an amazing summer. Kindest Regards, Guest Relations Executive Gizem Ersoy

Good stay

Customer review rating 4.5/5

Anonymous Couples - 21/08/2021 Confirmed reviews ALL

Very clean room and nice stuff.

Dear Muhedin G., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Great stay

Customer review rating 5.0/5

Agustina Couples - 16/08/2021 Confirmed reviews ALL

loved the hotel, more beautiful and spacious than imagined. excellent location! Serkan at the reception was amazing, made sure our stay/room was perfect and that we were satisfied. restaurant on rooftop was also GREAT! Loved it, totally recommend.

Dear Agustina Anahi P., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Great location

Customer review rating 5.0/5

Sb Families - 09/08/2021 Confirmed reviews ALL

Elegant, pleasant, safe

Dear Stelian Nicola B., Thank you for choosing The Artisan Istanbul MGallery Hotel. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments have been shared with the hotel management and general manager. We are so looking forward to welcoming you back. Wishing you an amazing summer. Kindest Regards, Guest Relations Executive Gizem Ersoy

Clean Rooms good service

Customer review rating 4.0/5

Khaled Families - 08/08/2021 Confirmed reviews ALL

Good hotel

Dear Khaled Mohamed Mohamed E., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Excellent stay

Customer review rating 5.0/5

Nargiza M. Families - 08/08/2021 Confirmed reviews ALL

I have stayed at dozen of hotels in. This was on the top of the list of best stays/experiences ever. The room was wonderful, clean. Location is convenient . Staff was very hospitable and there for every need of mine. The staff at this property are all great! They all go above and beyond to make your stay comfortable specially Serkan Bey at the front desk he was so polite , helpful and always happy to help . I will definitely recommend to everyone this hotel . Please management you must give your staff awards!

Dear Nargiza M., Thank you for choosing The Artisan Istanbul MGallery Hotel. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments on our staff, services and location have been shared with the hotel management and general manager. We believe these reviews will encourage our staff and services positively. We are so looking forward to welcoming you back. Wishing you an amazing summer. Kindest Regards, Guest Relations Executive Gizem Ersoy

Good Location with Great Views of the Bosphorus.

TripAdvisor rating 5.0/5

851962 18/07/2021 TripAdvisor review

The Artisan is a very nice hotel; a 10 minutes walk from Taksim Square. We understand that it has been recently renovated; and it shows. Front Office staff are very helpful and friendly. Our room was very comfortable and had a partial view of the magnificent Bosphorus. Housekeeping service is great and commendable. Rooms' amenities are very good as well. The breakfast was good (under the COVID circumstances). We had a slight communication problem, where only few of the breakfast staff, spoke English! The rooftop restaurant, where both breakfast and dinner are served, has great views of both the Asian and European parts of Istanbul. We had a great dinner over there.

Dear Guest, Thank you for choosing The Artisan Istanbul MGallery Hotel. It was great to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments on our services, staff, rooms and breakfast have been shared with hotel management and general manager. Hearing these beautiful reviews encourage our staff and services positively. We are so looking forward to welcoming you back. Wishing you an amazing summer. If you ever would like to stay with us please do never hesitate to contact with me by email of mine H9176-GR@ACCOR.COM and I as a Guest Relations Executive will take care of your room personally. Kindest Regards, Guest Relations Executive Gizem Ersoy

Peaceful hotel and friendly team

TripAdvisor rating 5.0/5

NJJulien 06/04/2021 TripAdvisor review

The hotel offers very charming bedrooms and facilities with a warm-hearted ambience. The location is particularly convenient to visit by foot Taksim, Besiktas or Dolmabahçe. Most of all, the team (special mention for Gizem) is wonderful and will make your journey as pleasant as possible.

Dear NJJulien, Thank you for choosing The Artisan Istanbul MGallery Hotel. It was amazing to have you and we are delighted to hear that you have enjoyed your stay with us. Please kindly be informed that your thoughts and comments on our facilities and staff have been shared with the hotel management and with our general manager. We believe these reviews will encourage our staff and services positively. Thank you again for taking your precious time to share your experience with us. We are so looking forward to welcoming you back. Wishing you an amazing spring. Kindest Regards, Guest Relations Executive Gizem Ersoy

Perfect stay at a strategic place near the Bosphorus and Taksim square

TripAdvisor rating 4.0/5

Daydream17771043874 Family - 28/12/2019 TripAdvisor review

This Mercure location provides tranquility and connectivity with public transport ( METRO, tramway and Ferries) to move to any place in Istanbul with great easyness. The Hotel staff was very care some and the breakfast with a great and healthy variety. The Istikal street is within walking distance with shops and simple restaurants within 1 km distance. We will definitely come back to enjoy ...

Dear Daydream17771043874, Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your feedback with us. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments on our location and breakfast have been shared with the hotel management. We believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. We wish you a wonderful winter. Best Regards,

Modern, stylish hotel in the center

TripAdvisor rating 5.0/5

SERGE K Family - 28/11/2019 TripAdvisor review

Modern, stylish hotel in the center, next to Taksim Market. Spacious rooms, comfortable large beds, beautiful views from the upper floors of the Bosphorus, everything is very functional and convenient. High-quality breakfast with a large selection of snacks, scrambled eggs, vegetables and fruits. All made to the highest standards of Le Accor Hotels Club. nice and attentive staff and hotel management, thanks a lot to the whole team, we’ll come again!

Dear Serge K, Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your amazing comments with us. It was great to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments on our location, breakfast section and staff have been shared with the hotel management. We believe these will encourage our staff and service positively. We are so looking forward to welcoming you back. We wish you a wonderful fall. Best Regards, Guest Relations Executive Gizem Ersoy

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