ibis Jundiai Shopping

ibis Jundiai Shopping 3 stars

Customer review rating (ALL Rating) 4.4/5 1,890 reviews

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Hotel extras

  • 4 minutes by car to Jundiaí Bus Terminal

  • 12 minutes by car to Jundiaí Airport

  • 3 minutes drive to University Hospital

  • 210 MTS To Jundiai Shopping

  • 75 km Aeroporto internacional de Guarulhos.

Hotel location

ibis Jundiai Shopping

Avenida Nove de Julho 2921
13208056 JUNDIAI
Brazil

GPS:-23.197518, -46.889533

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN

The ibis Kitchen restaurant is the network's most modern restaurantVaried menu to satisfy all your dining needs in a welcoming environment

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 0 

attendees

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,890 reviews

TripAdvisor Rating  4.0/5  484 reviews

Helpful staff, horrible housekeeping

Customer review rating 2.0/5

Jc Business - Confirmed reviews ALL

The staff were excellent. Always very helpful. But, the absolute most disgusting thing happened. Housekeeping forgot to clean my room so I asked for a clean top sheet and duvet cover. They looked clean and crisp. Then I fanned them out to put on the bed and there were "monthly feminine" stains on both!!! the only excuse I got is "Our housekeeping has a hard time with laundry". Ewwww. An the couches in the lobby are stained! Looks like water or beer stains or something but makes me think how gross the entire hotel probably is. Also, no hand towels? I have never stayed in a hotel that doesn't have hand towels no matter how cheap it was. A few good things: The pizzeria. I didn't taste it but boy did it smell good and look good. On the weekend it was packed as well, so that was a good sign. It is 2 minutes walking to the local mall, which has some nice things. If it's raining or you want some quick food, they are a good option. The only reason why I gave the hotel 4 stars is because the staff was so great.

Dear JCt, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Paulo Monteiro Gerente Geral ibis Jundiaí Shopping

very good stay

Customer review rating 5.0/5

Adrian C. Business - Confirmed reviews ALL

I had all the personnel support normal everyday and when I had a "noisy" neighbor, they took action immediately. All good with that. And had the support for personal issues with some documents for the government, having the support directly from the manager of the hotel. Many thanks!!

Dear Adrian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paulo Monteiro Gerente Geral ibis Jundiaí Shopping

Good experience, some service aspects can definitely be improved.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Good hotel, very good breakfast, comfortable bed and very clean room at the arrival. After that, the cleaning service was very, very poor. Room courtesy services are very basic, no water bottles, no bath accessories, very minimal. Very good price, but would rather pay a couple of bucks more and find a bit more in the room.

Dear Stefania Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Paulo Monteiro Gerente Geral ibis Jundiaí Shopping

Good stay

Customer review rating 5.0/5

Diogo Friends - Confirmed reviews ALL

Excelent breakfast and restaurant service, pizza and cold brews. Good room.

Dear Diogo Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paulo Monteiro Gerente Geral ibis Jundiaí Shopping

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

door keys does work only in 1 of 6 days. It has to be renewed always on the reception desk. quite poor quality ! Other guests mentioned the same problem.

Dear Ole, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Paulo Monteiro Gerente Geral ibis Jundiaí Shopping

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Other web-users rate our hotel

  • 389 reviews 8.7/10 Location
  • 675 reviews 5.2/10 Room
  • 737 reviews 7.8/10 Service
  • 19 reviews 4/10 WiFi
  • 380 reviews 8.4/10 Breakfast
  • 326 reviews 3.7/10 Comfort
  • 318 reviews 6.7/10 Cleanliness
  • 164 reviews 4.3/10 Value

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