Customer review rating (ALL Rating) 4.6/5 1,878 reviews
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Access: 1.61 km / 1 mi 20 min walk / 9 min drive
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Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.
From board meetings to gala dinners, our fully flexible meeting and event space with floor to ceiling windows and panoramic views of the Albert Dock is the perfect setting for every occasion. Our stylish and modern meeting rooms are fitted with air conditioning and filled with natural daylight for maximum comfort.
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All spacious rooms and suites come equipped with free Wi-Fi, tea and coffee-making facilities, a fluffy bathrobe and slippers. Settle into your modern bedroom and feel at home, with a dedicated work space, TV and plenty of natural light. Choose a room with a city or river view for a beautiful backdrop to your stay. All rooms are finished with local-inspired artwork, letting guests feel fully immersed in Liverpool's unique maritime heritage.
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Our guest reviews
100% genuine reviews from our guestsFind out more
Great hotel in a great location
TripAdvisor rating 4.0/5
Paddingt0nB Couples - TripAdvisor review
The hotel is located right on the river at Kings Dock, just a few minutes walk to Albert Dock, Liver Building and the Maritime and Slavery museum - all worth a visit. Check in was easy and our room (8th floor) had an incredible view over the river. It was a really quiet room and generally clean and well appointed. The bathroom was lovely with a great shower. Only comments would be the pillow options are not particularly comfortable (1 x very hard memory foam type and 1 x square softer pillow). The carpet could do with a good clean - a stain near the fridge and ‘tacky’ underfoot in places. We really enjoyed our breakfast. Loads of choice with continental style and full English buffet to chose from and coffee/tea made to order. Definitely enjoyed our stay.
Customer review rating 5.0/5
J M. Couples - Confirmed reviews ALL
Honestly have nothing negative to say, lovely staff, welcoming, clean, modern....great location. Just an all round great hotel. Thanks x
Dear Joy, Thank you for taking the time to share your feedback with us. It's always nice to hear such positive comments, especially about our team who are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Vicki Mangan Guest Experience Manager
Decent food, friendly host Becky made the evening.
TripAdvisor rating 5.0/5
Alan M Business - TripAdvisor review
Spent a night here for work, had a meal in the restaurant and Becky was a fantastic host. Super friendly, chatty, and a genuinely fantastic host with exactly the right amount of chat / provacy for a solo diner. Food was ok, small portions, and the panacotta seemed to be a day or two chilling in the fridge, but tasty. 👌
Dear Alan thank you for your review and kind words about Becky which I will share with her. Really appreciate all your feedback that is really useful to us. We hope to see you again soon. kind regards Neil Brailsford General Manager
Customer review rating 3.5/5
Mike C. Couples - Confirmed reviews ALL
A better experience than last time.
Dear Thomas, Thank you for taking the time to share your feedback. I am glad that you have enjoyed your stay with us, and will ensure that your helpful comments are discussed with the team so that we are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the future. Kind Regards, Vicki Mangan Guest Experience Manager
Great facilities, lovely room, fantastic restaurant
Customer review rating 5.0/5
Cathy P. Couples - Confirmed reviews ALL
2 night weekend break, lovely room, great facilities, would only recommend a dressing table to sit at would of been preferred. Both dinner & breakfast in restaurant was delicious.
Dear Catherine We very much appreciate your comments regarding your stay at the Pullman Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vicki Mangan Guest Experience Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price