Pullman Liverpool Hotel 4 stars

Customer review rating 4.7/5 8,862 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Liverpool
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+ 19 Services

Hotel extras

  • Liverpool Waterfront Car Park - £15 per 24 hours

  • Walking distance to Royal Albert Dock and Tourist Attractions

  • An ALLSAFE Clifton certified hotel

  • Complimentary High Speed Wi-Fi

  • On site with Exhibition Centre Liverpool, ACC Liverpool and M&S Bank Arena

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 4PMPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Pullman Liverpool

Kings Dock
L34FP
liverpool
united kingdom

Tel: +4401519451000

Fax: (+44)01519451001

Check-in from 14h00

Check out up to 12h00

  • LIVERPOOL ONE BUS STATION : 

  • By plane

    LIVERPOOL JL At 12.87km / 8 miles

  • By train

    LIVERPOOL CENTRAL At 1.61km / 1 miles

GPS :53.396407, -2.989419

Companies

  • APPLE 3.22 km / 2.0 mi
  • AVIVA 4.83 km / 3.0 mi
  • BARCLAYS BANK 4.83 km / 3.0 mi
  • BT 6.44 km / 4.0 mi
  • ERNST AND YOUNG 3.22 km / 2.0 mi
  • GOVERNMENT 3.22 km / 2.0 mi
  • HSBC 4.83 km / 3.0 mi
  • IBM 8.05 km / 5.0 mi
  • KPMG 9.66 km / 6.0 mi
  • LLOYDS BAKING GROUP 4.83 km / 3.0 mi
  • PWC 6.44 km / 4.0 mi
  • ROYAL BANK SCOTLAND 4.83 km / 3.0 mi
  • ROYAL SUN ALLIANCE 1.61 km / 1.0 mi
  • SANTANDER 8.05 km / 5.0 mi
  • UNILEVER 9.0 km / 6.0 mi
Companies

Your meetings and events

From board meetings to gala dinners, our fully flexible meeting and event space with floor to ceiling windows and panoramic views of the Albert Dock is the perfect setting for every occasion.Our stylish and modern meeting rooms are fitted with air conditioning and filled with natural daylight for maximum comfort.

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Lectern

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron

SUPERIOR ROOM, 1 King Size Bed, River View

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron

SUPERIOR ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Views: City View, River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron

PREMIUM DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Rooms

Our guest reviews for
Pullman Liverpool

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

8,862 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,514 reviews

Lovely Hotel

Customer review rating 4.7/5

Robert O. Couples - 16/10/2020 Confirmed reviews ALL

Spent one night here. Hotel is modern and clean. Decor was to a high standards and fixtures and fittings where of good quality. Staff where friendly and readily available. Room was lovely with excellent views. Would definitely stay again.

Dear Julie, Thank you for taking the time to provide a review of your recent stay here with us and Thank you for your lovely comments. I'm happy to hear that our staff were friendly. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Great location and fabulous view

Customer review rating 4.7/5

Amanda Couples - 13/10/2020 Confirmed reviews ALL

Fab location. Beautiful view from 8th floor. All the staff were friendly, helpful and knowledgeable. Unfortunately we didn’t get to experience the restaurant due to Covid restrictions. I would definitely return

Dear Amanda. Thank you for taking the time to provide a review of your recent stay here with us. We are pleased to hear that you enjoyed the view. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Perfect location

Customer review rating 4.7/5

Emily Families - 13/10/2020 Confirmed reviews ALL

The hotel was perfectly located near the Albert Dock. It was modern and sparkling clean. And staff went above and beyond.

Dear Emily, Thank you for taking the time to provide a review of your recent stay here with us. We are pleased to hear that our staff went above and beyond for you. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

nice and quiet

Customer review rating 4.7/5

Mark R. Business - 11/10/2020 Confirmed reviews ALL

Very nice clean hotel friendly staff maybe breakfast could be a half hour earlier for working stays !!???

Dear Mr R., Thank you for taking the time to review your recent stay and thank you for your feedback. I have forwarded it to my colleagues to see if we can incorporate an earlier sitting during the week. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Great location with the views of Mersey River, City Centre and surroundings. Close to all best places of Liverpool

Customer review rating 4.7/5

Ned Couples - 11/10/2020 Confirmed reviews ALL

Great, easy, smooth check-in and check out. Staff gave a room with the best view as requested and we're very accommodating.

Dear Ned, Thank you for taking the time to provide a review of your recent stay here with us. I'm happy to hear that you enjoyed our location. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Great location and excellent service.

Customer review rating 4.7/5

Lisa G. Couples - 10/10/2020 Confirmed reviews ALL

We had a fantastic stay and felt very safe with the excellent covid measures being used throughout the hotel.

Dear Lisa, Thank you for taking the time to provide a review of your recent stay here with us. We're so happy to hear that you had a fantastic stay. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Good Stay

Customer review rating 4.7/5

Lee Solo - 10/10/2020 Confirmed reviews ALL

had a lovely weekend in Liverpool made even better by staying here for two nights.

Dear Lee, Thank you for taking the time to provide a review of your recent stay here with us. We're so happy that you enjoyed a lovely weekend in Liverpool. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Great Stay!

Customer review rating 4.7/5

Amy J. Couples - 08/10/2020 Confirmed reviews ALL

We booked the Pullman for a night to celebrate our anniversary and were not disappointed! Considering we are in the middle of this Covid19 pandemic, people might be hesitant when it comes to hotel stays, but they needn't be with the Pullman. Masks are to be worn in public areas, there are plenty of sanitiser stations, the one way system at check in/out worked great, there is additional cleaning in the rooms and all the staff we saw were extremely welcoming and helpful, especially Gaia on reception. The riverview room that we booked didn't disappoint - the room was spacious, decor was lovely, it had all the amenities you could need, and the complimentary bottled water in the fridge was a nice touch. The view was fantastic - you overlooked the whole city, from the Docks and the Liver building over to the Radio City Tower, plus you could see over to the ferry terminal at Birkenhead and beyond. We didn't eat at the hotel, but we saw plenty of people that were, so it must be good. All in all, a really great stay - thank you!

Dear Amy, Thank you for taking the time to provide a review of your recent stay here with us. It was wonderful to read your uplifting comments. We're thrilled that you had a really great stay. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Beautiful hotel

Customer review rating 4.7/5

Andrew Couples - 08/10/2020 Confirmed reviews ALL

A lovely stay, very clean and spacious hotel with excellent staff.

Dear Andrew, Thank you for taking the time to provide a review of your recent stay here with us. We're so happy to hear that our staff were excellent. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

safe and well looked after

Customer review rating 4.7/5

Caroline C. Friends - 08/10/2020 Confirmed reviews ALL

I stayed for 3 nights just as increased restrictions were placed on Liverpool. I was initially worried and did consider cancelling but I was reassured about the measures in place and I am really glad I stayed. Everything was spotless, staff were great and brekkie was lovely. Stayed at the Pullman twice now and I will definitely be back.

Dear Caroline, Thank you for taking the time to provide a review of your recent stay here with us. We're so happy to hear that there were so many positive aspects of your stay. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Best Hotel in Liverpool

Customer review rating 4.7/5

Sharon M. Couples - 07/10/2020 Confirmed reviews ALL

Having booked before, for our anniversary in August, we knew it wouldn’t be long before we booked again. Excellent Covid secure measures, staff are extremely attentive and nothing is too big an ask. Attention to detail in the rooms are fabulous, luxurious and spacious. Very comfortable and very quiet. Although the restaurant isn’t open for evenings, at the moment, we were pleased to see the bar open and dining area open for breakfast now too. Can’t wait to come back. It’s our go to place now for a well deserved break

Dear Sharon, Thank you for taking the time to provide a review of your recent stay here with us. It was really uplifting to read your comments, thank you so much. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Excellent stay

Customer review rating 4.7/5

Cody A. Couples - 07/10/2020 Confirmed reviews ALL

The location was perfect, with a lovely view. Hotel was immaculate, bed was so comfy. Shower was beautiful, with comfy robes and slippers. My stay here truly made me feel like royalty, have recommended to friends and family who will be visiting later on this month.

Dear Cody, Thank you for taking the time to provide a review of your recent stay here with us. We are delighted to hear that you felt like royalty, this is so heartwarming to us. We look forward to welcoming your friends and family. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Lovely hotel in great location

Customer review rating 4.7/5

Alison Couples - 07/10/2020 Confirmed reviews ALL

The hotel is in a great location on the docks, which lovely views over the Mersey. It was well furnished, clean and comfortable, and the Covid precautions were well organised.

Dear Alison, Thank you for taking the time to provide a review of your recent stay here with us. We're happy to hear that you enjoyed our location. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Great stay

Customer review rating 4.7/5

Anonymous Couples - 07/10/2020 Confirmed reviews ALL

Lovely room excellent service

Dear Mr S., Thank you for taking the time to provide a review of your recent stay here with us. We're so happy that you enjoyed your room and the service was excellent. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Amazing View

Customer review rating 4.7/5

Alice C. Couples - 06/10/2020 Confirmed reviews ALL

Little surprise get away for me an my partner! Gorgeous room, amazing view. Covid measures in place, polite helpful staff! Will definitely visit again x

Dear Alice, Thank you for providing a review of your recent stay here with us. We're so happy that you enjoyed your stay, thank you for the lovely comments. We look forward to welcoming you back on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Fantastic

Customer review rating 4.7/5

Elena Couples - 06/10/2020 Confirmed reviews ALL

Felt very safe, the room was spotless, great views. Well organised and tasty breakfast. Staff polite Shame about many other guests coming and going not wearing masks. Bar staff could be more proactive in table service as everybody seems to approach the bar continuously

Dear Ms P., We very much appreciate your comments regarding your stay at the Pullman Liverpool. I'm happy to hear that your stay was fantastic. Thank you for your additional feedback, these comments will be shared with the team. We look forward to seeing you again on your next visit to Liverpool Warmest Wishes. Lynsey Kaplansoy Guest Experience Manager

well located

Customer review rating 4.7/5

Anonymous Families - 06/10/2020 Confirmed reviews ALL

good staff ,good location and clean room

Dear Mouna, Thank you for providing a review of your recent stay here with us. Thank you for your comments, we really appreciate this. We look forward to welcoming you back on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Nice hotel

Customer review rating 4.7/5

Mrs S. Couples - 05/10/2020 Confirmed reviews ALL

We picked this hotel for our Anniversary based on the reviews. I was disappointed with our room. There was no bath and only one bathrobe. It just wasn’t what we were expecting.

Dear Mr B., We very much appreciate your comments regarding your stay at the Pullman Liverpool. I'm so sorry that you were disappointed with your room. We don't have baths in the room type you had booked. If you would prefer a room with a bath the room type to select would be a premium deluxe. I'm sorry that you were not informed that the second bathrobe was on request. Our team are on hand 24 hours a day for any requirements you might have. Please contact me directly if you are returning to Liverpool and I will oversee any future reservation for you. Warmest Wishes, Lynsey Kaplansoy Guest Experience Manager H9…

Great location, beautiful hotel

Customer review rating 4.7/5

Rebecca Couples - 04/10/2020 Confirmed reviews ALL

Thoroughly enjoyed our stay. The room was clean and beautiful, the bed was soo comfy! Great view & that shower, WOW. Highly recommended and will most definitely be back (especially for the draft beer)

Dear Rebecca, Thank you for providing a review of your recent stay here with us. We are thrilled to read your comments and we look forward to welcoming you back on your next visit to Liverpool. Warmest Wishes, Lynsey Kaplansoy Guest Experience Manager

luxury

Customer review rating 4.7/5

Ann N. Families - 04/10/2020 Confirmed reviews ALL

fabulous room with an amazing view of the Liver building and Mersey. The room had luxurious extras and a fab shower. Loved the window seat.

Dear Ms N., Thank you for providing a review of your recent stay here with us. We are so happy to hear that you enjoyed the view from your room. We look forward to welcoming you back on your next visit to Liverpool. Warmest Wishes, Lynsey Kaplansoy Guest Experience Manager

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