Pullman Liverpool Hotel 4 stars

Customer review rating 4.7/5 8,726 reviews

Pullman Liverpool
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+ 21 Services
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Hotel extras

  • Attached to Exhibition Centre Liverpool, ACC Liverpool and M&S Bank Arena

  • Close to Albert Dock and Tourist Attractions

  • Suites are available at a supplement. To book contact us on 0151-945-1034

  • Complimentary 5G Wi-Fi and Sky and BT sports channels

  • Marco Pierre White Wheeler's of St James Oyster Bar & Grill

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 4PMPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available
Information message

In line with local government recommendations, Pullman Liverpool has closed until Monday 1st June 2020. Meanwhile, do not hesitate to contact our customer services for any further information https://all.accor.com/gb/help/contact.shtml

Hotel location

Pullman Liverpool

Kings Dock
L34FP
liverpool
united kingdom

Tel: +4401519451000

Fax: (+44)01519451001

Contact email

Check-in from 14h00

Check out up to 12h00

  • LIVERPOOL ONE BUS STATION :  TAXI 5 MINUTES

  • By plane

    LIVERPOOL JL At 12.87km / 8 miles

  • By train

    LIVERPOOL CENTRAL At 1.61km / 1 miles

GPS :53.396407, -2.989419

Companies

  • APPLE 3.22 km / 2.0 mi
  • AVIVA 4.83 km / 3.0 mi
  • BARCLAYS BANK 4.83 km / 3.0 mi
  • BT 6.44 km / 4.0 mi
  • ERNST AND YOUNG 3.22 km / 2.0 mi
  • GOVERNMENT 3.22 km / 2.0 mi
  • HSBC 4.83 km / 3.0 mi
  • IBM 8.05 km / 5.0 mi
  • KPMG 9.66 km / 6.0 mi
  • LLOYDS BAKING GROUP 4.83 km / 3.0 mi
  • PWC 6.44 km / 4.0 mi
  • ROYAL BANK SCOTLAND 4.83 km / 3.0 mi
  • ROYAL SUN ALLIANCE 1.61 km / 1.0 mi
  • SANTANDER 8.05 km / 5.0 mi
  • UNILEVER 9.0 km / 6.0 mi
Companies

Your meetings and events

From board meetings to gala dinners, our fully flexible meeting and event space with floor to ceiling windows and panoramic views of the Albert Dock is the perfect setting for every occasion.Our stylish and modern meeting rooms are fitted with air conditioning and filled with natural daylight for maximum comfort.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Day light

  • WIFI access

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

SUPERIOR ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

SUPERIOR ROOM, 1 King Size Bed, River View

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Views: River side *

* Subject to availability

  • Coffee/tea making facilities

SUPERIOR ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

DELUXE ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 29 m² / 312 sq ft
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

PREMIUM DELUXE ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 29 m² / 312 sq ft
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

WHEELERS OF ST JAMES OYSTER BAR

Type of cuisine: International

Wheeler's of St. James's Liverpool is located next to Liverpool's event campus, consisting of M&S Bank Arena , ACC Liverpool and Exhibition Centre Liverpool, great for pre-show dining.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WHEELERS OF ST JAMES BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Liverpool

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

8,726 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,449 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent experience

Customer review rating 4.7/5

Geraint T. Couples - 24/03/2020 Confirmed reviews ALL

We’ve stayed in various hotels in and around Liverpool and this was the best hotel that we’ve been too,we were looked after as soon as we parked outside to empty the car till the time we left the next day. Will definitely be staying here again.

Fantastic hotel

Customer review rating 4.7/5

Ash A. Couples - 23/03/2020 Confirmed reviews ALL

We had never been to Liverpool before, so after a lot of research we chose The Pullman Liverpool. It was in a great location, within walking distance of city (which doesn't sleep) So it was nice to come back to the quite hotel, with the friendly atmosphere, and view of Birkenhead, and an amazing en-suite with walk in shower. If we ever come back to Liverpool, Pullman Hotels will be our first choice!

not price worthy

Customer review rating 4.7/5

Dan B. Solo - 23/03/2020 Confirmed reviews ALL

for the room rate it’s was not value for money. would have appreciated some ammenities in the room. found the temperature too cold and took a while to warm up.

Dear Mr b., Thank you for taking the time to tell us about your experience at the Pullman Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jurgita Kinduryte Operations Manager

Excellent stay again

Customer review rating 4.7/5

Peter P. Families - 23/03/2020 Confirmed reviews ALL

Upgraded to superior room. Staff very friendly and nothing to much trouble for them.

Great location

Customer review rating 4.7/5

Sarah Families - 23/03/2020 Confirmed reviews ALL

Good sized clean room with a great view.

EXCELLENT

Customer review rating 4.7/5

Moira H. Business - 22/03/2020 Confirmed reviews ALL

STAFF VERY HELPFUL BOTH RECEPTION AND CATERING. ROOM LOVELY AND WELL KEPT. WILL HOPEFULLY COME BACK AT A FUTURE DATE.

good stay

Customer review rating 4.7/5

Claire Couples - 22/03/2020 Confirmed reviews ALL

Lovely hotel Fantastic breakfast. Comfortable bed and great view from the room.

Excellent stay

Customer review rating 4.7/5

Anonymous Couples - 21/03/2020 Confirmed reviews ALL

Great service lovely hotel

Well located and good stay

Customer review rating 4.7/5

Ian C. Couples - 20/03/2020 Confirmed reviews ALL

Even though we stayed for 2 days when the Coronavirus ramped up, this is a fabulous hotel with good amenities and close to all the attractions. The staff worked very hard to mark our stay as comfortable as possible

Great hotel fantastic staff

Customer review rating 4.7/5

Simon W. Business - 20/03/2020 Confirmed reviews ALL

We had a team meeting at the hotel with over night stay, we where well looked after for the two days during a very busy time for the hotel

It was a beautiful, well located, friendly stay.

Customer review rating 4.7/5

Cath M. Couples - 20/03/2020 Confirmed reviews ALL

I stayed at the Pullman hotel for 1 night as a birthday treat. The whole experience was wonderful. The room was amazing and well equipped, the view was breathtaking! As for the rain shower...wow! The staff were so friendly and welcoming, the breakfast was excellent and such a huge range of food. The birthday card and cake left in my room was such a thoughtful touch it really made my stay here memorable. Thank you x

Very good location

Customer review rating 4.7/5

Lars Business - 20/03/2020 Confirmed reviews ALL

We had excellent service from we arrived till we left. It was a short stay but we could not wish for more friendly and helpful staff. I have to think very hard to find any faults and even then I can only think of a late arriving taxi - at no fault to the hotel. We can highly recommend this hotel in a short distance to Albert Docks and Liverpool 1.

Great hotel and great team.

Customer review rating 4.7/5

Daithieoin Solo - 18/03/2020 Confirmed reviews ALL

The team were happy and vibrant from the start. I stayed in three hotels over the weekend and this was by far the most hosipitable and welcoming.

Dear Mr O'Connor, We very much appreciate your comments regarding your stay at the Pullman Liverpool. It is always a pleasure to receive positive feedback. I'm happy to hear that our team were happy and vibrant. We will share these comments with everyone. We hope to see you again on your next visit to Liverpool. Sincerely, Lynsey Kaplansoy Guest Experience Manager

Good hotel

Customer review rating 4.7/5

Steve Couples - 18/03/2020 Confirmed reviews ALL

friendly helpful staff good rooms comfortable bed good bathroom and excellent breakfast

Dear Mr E., We very much appreciate your comments regarding your stay at the Pullman Liverpool. It is always a pleasure to receive positive feedback. I am happy to hear that our staff were friendly and helpful. We hope to see you again on your next visit to Liverpool. Sincerely, Lynsey Kaplansoy Guest Experience Manager

OK

Customer review rating 4.7/5

D Business - 17/03/2020 Confirmed reviews ALL

Staff needs better training. On how to smile, for starters.

Dear Mr O., Thank you for taking the time to share your feedback. Our staff usually have such great feedback but if there was something in particular you would like me to look in to please don't hesitate to contact me. I hope to welcome you back to Pullman Liverpool in the future. Kind Regards, Lynsey Kaplansoy Guest Experience Manager H9…

Good stay

Customer review rating 4.7/5

Darren S. Couples - 17/03/2020 Confirmed reviews ALL

From our arrival to departure, the staff were polite and helpful. Kate in reception on our arrival was extremely helpful and very very polite. Great view from our room and a very clean and tidy room

Dear Darren S., We very much appreciate your comments regarding your stay at the Pullman Liverpool. I'm very happy to hear that all our staff including Katie were friendly and polite. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lynsey Kaplansoy Guest Experience Manager

Good location easy to find great stay

Customer review rating 4.7/5

Brian R. Couples - 17/03/2020 Confirmed reviews ALL

Staff were great and friendly room 838 was excellent with great views and very clean and we really enjoyed the fine dinning and the choice breakfast was excellent will be returning again very soon and stay longer

A Superb Experience

Customer review rating 4.7/5

Chris Couples - 16/03/2020 Confirmed reviews ALL

A restful stay very close to the restaurants in Royal Albert Dock and the shops in Liverpool One. The room was excellent, clean, well equipped and had a splendid shower and a comfortable bed. Our room had a river view (overlooking the Arena) with the Royal Liver building beyond. The room door was really thick so we had a lovely quiet couple of nights.

Excellent staff

Customer review rating 4.7/5

Hannah V. Couples - 16/03/2020 Confirmed reviews ALL

We arrived very early after a long night flight, the staff were extremely accommodating letting us check in early and all the staff were wonderful. The food was also great!

Dear Ms K., We very much appreciate your comments regarding your stay at the Pullman Liverpool. I am happy to hear that our staff were wonderful and that the food was great. We hope to see you again on your next visit to Liverpool. Sincerely, Lynsey Kaplansoy Guest Experience Manager

Well Located, friendly staff

Customer review rating 4.7/5

Flossy2020 Couples - 16/03/2020 Confirmed reviews ALL

Had a one night stay with my husband, hotel is ideally located for Arena and shopping. Hotel is clean and rooms are spacious.

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