Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.6/5 1,878 reviews

Hotel extras

  • Discounted parking at Kings Dock Multi Storey- chargeable at £12 for 24hrs (subject to change)

  • Walking distance to Royal Albert Dock

  • High-speed Wi-Fi in all areas

  • Neighbours M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool

  • Waterfront location

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Your meetings and events

From board meetings to gala dinners, our fully flexible meeting and event space with floor to ceiling windows and panoramic views of the Albert Dock is the perfect setting for every occasion. Our stylish and modern meeting rooms are fitted with air conditioning and filled with natural daylight for maximum comfort.

Room descriptions and layouts

meeting rooms

From 1 to 100 


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Our accommodation(s)

All spacious rooms and suites come equipped with free Wi-Fi, tea and coffee-making facilities, a fluffy bathrobe and slippers. Settle into your modern bedroom and feel at home, with a dedicated work space, TV and plenty of natural light. Choose a room with a city or river view for a beautiful backdrop to your stay. All rooms are finished with local-inspired artwork, letting guests feel fully immersed in Liverpool's unique maritime heritage.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,878 reviews

TripAdvisor Rating  4.5/5  2,992 reviews

Great hotel in a great location

TripAdvisor rating 4.0/5

Paddingt0nB Couples - TripAdvisor review

The hotel is located right on the river at Kings Dock, just a few minutes walk to Albert Dock, Liver Building and the Maritime and Slavery museum - all worth a visit. Check in was easy and our room (8th floor) had an incredible view over the river. It was a really quiet room and generally clean and well appointed. The bathroom was lovely with a great shower. Only comments would be the pillow options are not particularly comfortable (1 x very hard memory foam type and 1 x square softer pillow). The carpet could do with a good clean - a stain near the fridge and ‘tacky’ underfoot in places. We really enjoyed our breakfast. Loads of choice with continental style and full English buffet to chose from and coffee/tea made to order. Definitely enjoyed our stay.


Customer review rating 5.0/5

J M. Couples - Confirmed reviews ALL

Honestly have nothing negative to say, lovely staff, welcoming, clean, modern....great location. Just an all round great hotel. Thanks x

Dear Joy, Thank you for taking the time to share your feedback with us. It's always nice to hear such positive comments, especially about our team who are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Vicki Mangan Guest Experience Manager

Decent food, friendly host Becky made the evening.

TripAdvisor rating 5.0/5

Alan M Business - TripAdvisor review

Spent a night here for work, had a meal in the restaurant and Becky was a fantastic host. Super friendly, chatty, and a genuinely fantastic host with exactly the right amount of chat / provacy for a solo diner. Food was ok, small portions, and the panacotta seemed to be a day or two chilling in the fridge, but tasty. 👌

Dear Alan thank you for your review and kind words about Becky which I will share with her. Really appreciate all your feedback that is really useful to us. We hope to see you again soon. kind regards Neil Brailsford General Manager

Overnight stay

Customer review rating 3.5/5

Mike C. Couples - Confirmed reviews ALL

A better experience than last time.

Dear Thomas, Thank you for taking the time to share your feedback. I am glad that you have enjoyed your stay with us, and will ensure that your helpful comments are discussed with the team so that we are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the future. Kind Regards, Vicki Mangan Guest Experience Manager

Great facilities, lovely room, fantastic restaurant

Customer review rating 5.0/5

Cathy P. Couples - Confirmed reviews ALL

2 night weekend break, lovely room, great facilities, would only recommend a dressing table to sit at would of been preferred. Both dinner & breakfast in restaurant was delicious.

Dear Catherine We very much appreciate your comments regarding your stay at the Pullman Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vicki Mangan Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,622 reviews 9.3/10 Location
  • 2,675 reviews 8.5/10 Room
  • 2,338 reviews 8.9/10 Service
  • 12 reviews 6.4/10 WiFi
  • 1,054 reviews 8.5/10 Comfort
  • 1,032 reviews 8.2/10 Breakfast
  • 977 reviews 6.8/10 Cleanliness
  • 455 reviews 9.4/10 Vibe

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