Hotel Pullman Liverpool 4 estrelas

Nota clientes Avis (Classificação ALL) 4.7/5 9.606 comentários

Hotel aprovado por ALLSAFE

Mensagem informativa

Pullman Liverpool
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+ 25 Serviços

Extras do hotel

  • Liverpool Waterfront Car Park - Hotel Discount £12 per 24 hours

  • Walking distance to Royal Albert Dock and Tourist Attractions

  • An ALLSAFE Clifton certified hotel

  • Complimentary High Speed Wi-Fi

  • On site with Cruise Terminal, Exhibition Centre Liverpool, ACC Liverpool and M&S Bank Arena

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Pullman Liverpool

Kings Dock
L34FP liverpool
united kingdom

Fax: (+44)01519451001

Check-in desde as 15h00

Check-out até às 12h00

  • LIVERPOOL ONE BUS STATION: 

  • De avião

    LIVERPOOL JL A 12,87 km / 8 milhas

  • De comboio

    LIVERPOOL CENTRAL A 1,61 km / 1 milhas

GPS:53.396407, -2.989419

Empresas

  • APPLE 3.22 km / 2.0 mi
  • AVIVA 4.83 km / 3.0 mi
  • BARCLAYS BANK 4.83 km / 3.0 mi
  • BT 6.44 km / 4.0 mi
  • ERNST AND YOUNG 3.22 km / 2.0 mi
  • GOVERNMENT 3.22 km / 2.0 mi
  • HSBC 4.83 km / 3.0 mi
  • IBM 8.05 km / 5.0 mi
  • KPMG 9.66 km / 6.0 mi
  • LLOYDS BAKING GROUP 4.83 km / 3.0 mi
  • PWC 6.44 km / 4.0 mi
  • ROYAL BANK SCOTLAND 4.83 km / 3.0 mi
  • ROYAL SUN ALLIANCE 1.61 km / 1.0 mi
  • SANTANDER 8.05 km / 5.0 mi
  • UNILEVER 9.0 km / 6.0 mi

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

As nossas reuniões e eventos

Desde reuniões de administração a jantares de gala, o nosso espaço para reuniões e eventos totalmente flexível com janelas altas e vistas panorâmicas para Albert Dock é o local perfeito para todas as ocasiões.As nossas elegantes e modernas salas de reuniões estão equipadas com ar condicionado e têm bastante luz natural para máximo conforto.

Descrições e configurações das salas

salas de reuniões

De 1 a 100 

participantes

Configuração não disponível para estes critérios
  • Não tem a certeza da capacidade necessária para o seu evento?

  • Este hotel não é adequado para o seu evento?

    Procure outro hotel
  • Converta diferentes unidades de medida e facilite a organização dos seus eventos.

  • Tela

  • Flipchart

  • Proteção acústica

  • Púlpito

  • Luz do dia

  • Acesso WiFi

  • Retroprojetor

  • Sala reuniões c/ ar-condicionado

Para organizar a sua reunião, o hotel coloca-se à sua disposição para confirmar a disponibilidade dos equipamentos e serviços.

As nossas opções de alojamento

Avaliações dos nossos clientes sobre o
Pullman Liverpool

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.7/5

9.606 comentários

Classificação do TripAdvisor 4.5/5

2.700 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

Disappointed

Nota Tripadvisor 3.0/5

316lisad 24/11/2021 Avaliação com certificação TripAdvisor

Firstly given an already occupied room!!! Heard the shower on when we entered the room on personal items on show. Was told it was a computer error which wasn’t updated.Then whilst in the restaurant ordered 2 burgers and 1 was dropped so my husband had to wait 20 mins whilst I ate mine. Apologies given but no offer of a drink or anything just saying about being understaffed. Our second visit in a month and for a premium price would expect better. Left very disappointed.

Dear 316lisad Thank you for your feedback. I am sorry to read of the problems you experienced for which I sincerely apologise. Please be assured these will be addressed with my team are are not common place. We do hope to be able to restore your faith in the future kind regards Neil Brailsford General Manager

Business trip

Nota Tripadvisor 3.0/5

peter293997 Business - 21/11/2021 Avaliação com certificação TripAdvisor

OK hotel. Really poor mobile phone coverage and exceptionally poor wifi. This is a big hinder to any business stay and i would have thought that the hotel would have done something about it. other than agreeing that its not very good.

Peter293997 Thank you for your review and feedback that is valuable to us my apologies for the problems you experienced. Unfortunately we experienced expectational issues from our external providers during your stay - these issues have now been resolved. We do hope to welcome you back in the future kind regards Neil Brailsford General Manager

Excellent stay again

Nota Tripadvisor 5.0/5

philb92 20/11/2021 Avaliação com certificação TripAdvisor

Stayed two nights and had a really good experience. Had checked in online so room key was immediately available. Room was good with comfortable bed and good heating when required. Bathroom was large with really good shower and a bath which we did not use. The breakfast was, as usual, excellent ,with good choice and good quality food. We stayed on a half board deal (usually stay b&b) and while the food served was very good, cooked and served well, the menu was the same both nights and there was limited choice. We stayed at the Pullman the first week it opened and have returned many times since and there is no reason why we would not come back again.

Dear philb92 Thank you for your review and continued loyalty to Pullman Liverpool which is truly appreciated. Delighted you has another good stay and thank you for all your feedback that is noted and will help us improve We hope to welcome you back soon? kind regards Neil Brailsford General Manager

Great night

Nota Tripadvisor 5.0/5

bennett4377 16/11/2021 Avaliação com certificação TripAdvisor

Fantastic hotel . Had a problem with my room. This was sorted out very quickly by the manger who I spoke to ( 5⭐️ To her ) I would recommend this hotel to anyone who wants to stay in Liverpool ……………….

Dear Bennett4377 Thank you for your kind words and recommendations that are valuable to us and most appreciated. Delighted to read the issue was dealt with quickly We hope to welcome you back in the future kind regards Neil Brailsford General Manager

A great base in Liverpool

Nota Tripadvisor 5.0/5

BreconGriff 12/11/2021 Avaliação com certificação TripAdvisor

We had a great 2 night break here in Nov 21. Conveniently located for all opportunities in the City. Staff very friendly and always prepared to go over and above expectations. The breakfast was superb on both occasions and set us up for the day. Some fantastic views from all floors.

Dear BreconGriff Thank you for choosing to spend your two break stay with us here at Pullman Liverpool. Delighted you had a great stay found the team to be friendly and enjoyed breakfast and the amazing views We hope to welcome you back in the future kind regards Neil Brailsford General manager

Excellent

Nota Tripadvisor 5.0/5

cheeky900 02/11/2021 Avaliação com certificação TripAdvisor

Excellent hotel, regular visits every year, staff are first class, very clean and breakfast choice first class. Located at the docks, great night life nearby, daytime attractions, and only 10 minute walk to the best bars and restaurants.

Dear cheeky900 Thank you for your loyalty to the hotel which is truly appreciated. Really appreciate your kind words about the team and delighted you found the hotel to be clean and enjoyed our breakfast offering. We hope to welcome you back soon. kind regards Neil Brailsford General Manager

Relaxing stay

Nota Tripadvisor 5.0/5

MandZStokeuponTrent 29/10/2021 Avaliação com certificação TripAdvisor

The Pullman Liverpool is well located within easy walking distance of all amenities.Car parking is right next to the hotel with special rates for hotel residents.Our executive room was spacious, comfortable and clean.Breakfast was excellent.Staff friendly and efficient.

Dear MandZStokeuponTrent Thank you for taking the time to review your stay with us here at Pullman Liverpool. Delighted to read you had a good experience and we do hope to welcome you back soon. kind regards Neil Brailsford General Manager

A home from home in Liverpool

Nota Tripadvisor 4.0/5

jamesY5267HS 26/10/2021 Avaliação com certificação TripAdvisor

I I have on several occasions stayed at the Pullman Hotel and have always enjoyed the experience. Facilities are good and the choice of breakfast is excellent. It is also within easy walking distance of the city centre and its shops, as well as the waterfront and the Albert Dock complex. I always stay at the Pullman when visiting family in the city.

JamesY5267HS Thank you for your review and loyalty to the hotel that is so greatly appreciated. Please ensure you are signed up to the Accor Loyalty Programme 'ALL' to ensure you get exclusive offers and rewards. We do hope to welcome you back home soon? kind regards Neil Brailsford General Manager

Lovely as always!

Nota Tripadvisor 5.0/5

natalia07172021 29/09/2021 Avaliação com certificação TripAdvisor

Amazing room, lovely breakfast with lots of choice and great service. Staff were helpful and check in and out were quick and easy. The hotel was fully Covid 19 compliant. Fully enjoyed our stay and will visit again.

Dear natalia07172021 Thank you for your review and kind words. Delighted you had a good stay and were reassured. We hope to welcome you back soon? kind regards Neil Brailsford General Manager

Excellent Stay.

Nota Tripadvisor 4.0/5

alistairbremner2021 26/09/2021 Avaliação com certificação TripAdvisor

As always, the Pullman delivers on Cleanliness, Practicality and Efficiency. The staff were friendly and obliging. Many fellow guests were apparently unaware that we are still in a pandemic and the spirit of covid19 countermeasures was sadly lacking. The Hotel needs to be stricter in it’s regulation of Covid 19 measures. Breakfast Buffet was somewhat less than inspiring and lots of popular items were not promptly filled up.

Dear Alistair Thank you for your review and feedback. In regards to the Covid 19 measures I would like to assure you the safety of our guests and staff continues to be at the forefront of everything we do we are proud to hold the Accor Allsafe accreditation. We do hope to welcome you back in the future. kind regards Neil Brailsford General Manager

Great place to stay when visiting Liverpool

Nota Tripadvisor 5.0/5

Anthony A 25/09/2021 Avaliação com certificação TripAdvisor

This was our first stay in an hotel since the pandemic and we were reassured as the Pullman was spotlessley clean. It was our first visit to Liverpool so the view from our room out over the river was amazing. All the staff we met were exceptionaly friendly and helpful. The location was fabulous - right on the water front and a short walk to the centre

Anthony Delighted your found us and felt safe and reassured for your first stay since the pandemic. Great to read you found the hotel to be clean and the team made you feel welcome We hope to welcome you back for your second stay soon. kind regards Neil Brailsford General Manager

3 night trip

Nota Tripadvisor 4.0/5

AllanClark415 06/09/2021 Avaliação com certificação TripAdvisor

Check in was bad, arrived at 12:45 to be told was 14:00 which was fair enough. Arrived back after 1615 to see long queue for check in. Receptionists were heroic due to many late checkouts & lack of house cleaning staff. Even though at 1245 we saw at least 3 - 4 parties coming out of the lift to check out. Hotel can be very busy with a conference on & also for cruise ship drop offs.

Dear Allan Thank you for your review and feedback that is valuable to us. I do apologise for the delay in check in it was a particularly challenging day for us but glad overall you enjoyed your three night stay and we do hope to welcome you back in the future kind regards Neil Brailsford General Manager

Overpriced and very average

Nota Tripadvisor 3.0/5

EP05313 03/09/2021 Avaliação com certificação TripAdvisor

We asked for a room on a high floor and were given a room on the 2nd floor. Who puts "Executive" rooms on the 2nd floor? The room was not clean with water and hair in the bath, one of the days no one even bothered to clean the room. Breakfast was Premier Inn quality but was extremely expensive. We elected not to eat breakfast the 2nd and 3rd day and go out. The room was over £200 but was definitely not worth it. The room was nice enough and the hotel was quiet which is difficult to achieve over a weekend in Liverpool.

Dear EPO5313 Thank you for your review. Sorry to read there were elements of your stay that you were disappointed with for which I sincerely - all your feedback will be discussed with the team so we can address and improve. Pleased to read you did find find the rooms nice and enjoyed a peaceful stay. kind regards Neil Brailsford General Manager

Lynn

Nota Tripadvisor 4.0/5

teaz 30/08/2021 Avaliação com certificação TripAdvisor

Lovely stay booked as a last minute holiday break, room on 2nd floor was really good great bathroom floor to ceiling windows, breakfast was good lots of choices and well organised, bar service very good lovely atmosphere would definitely stay again.

Dear Teaz Thank you for your review Delighted you enjoyed your stay in one of our second floor rooms We hope to welcome you back soon kind regards Neil Brailsford General Manager

Lovely hotel

Nota Tripadvisor 5.0/5

adamD1223XH 29/08/2021 Avaliação com certificação TripAdvisor

Real nice place. Love the atmosphere and the placement of the hotel. Friendly staff who know the area. Really close to Liverpool one. Great views. Quiet room. Restful sleep. Amazing shower. Will stay there again

Dear adamD1223XH Delighted you enjoyed your stay with us here at Pullman Liverpool. Always great to read when our guests stay they will stay again - we hope to welcome you back soon. kind regards Neil Brailsford General Manager

Staff excellent, not so clean.

Nota Tripadvisor 3.0/5

Tour318817013301 26/08/2021 Avaliação com certificação TripAdvisor

Shocked to see a hotel of this standard have such dirty rooms. Dust everywhere in the rooms, carpet and bathroom floor both dirty. Only little things but for a Accor hotel you'd expect better. Staff in the bar and restaurant were lovely and made great cocktails only part that saved the trip!

Dear Tour318817013301 Thank you for your feedback and my apologies your room cleanliness was not to the standard we would all expect - this will be addressed with my Head Housekeeper. Delighted there were positive aspects to your stay too kind regards Neil Brailsford General Manager

OK

Nota Tripadvisor 3.0/5

Hazel S 25/08/2021 Avaliação com certificação TripAdvisor

We paid for a Junior suite, massive room, very comfortable bed, all facilities as advertised and it had a separate toilet, excellent idea. Big screen TV on the wall and the shower was very efficient. However we paid all that money for a room that was dark on the 2nd floor with a view of the back of the arena and the gantry to it. Fortunately it was only for 1 night. I don't know if any other rooms have a better view as the hotel faces the arena which is very tall. The other furniture whist clean was a little tired and showing its age. Breakfast - quality was good, tasted very nice just was not very hot as the warming lights did not cover every dish. Bit pricey as well.

Dear Hazel Thank you for posting a review of your stay with us here at Pullman Liverpool. Really appreciate all your feedback that will be discussed with the team. We do hope to have the opportunity of welcoming you back in the future. kind regards Neil Brailsford General Manager Pullman Liverpool

Curtain raiser

Nota Tripadvisor 5.0/5

Mog1933 23/08/2021 Avaliação com certificação TripAdvisor

Had a fantastic stay at the hotel from the moment we checked in everything was just perfect. All the staff were exceptional offering such a high standard of service, really enjoyed the breakfast and bar meals we indulged in. Had a small issue with the room which Vicky dealt with extremely efficiently overall wouldn't stay anywhere else in Liverpool.

Dear Mog1933 Thank you for your review - delighted you had a good stay. Really appreciate your kind words about Vicky which I have shared with her. We hope to welcome you back in the future. kind regards Neil Brailsford General Manager

Perfect stay!

Nota Tripadvisor 5.0/5

Baltasar718281 22/08/2021 Avaliação com certificação TripAdvisor

Perfect stay! I stayed for 2 nights and the room was really nice. The staff was also amazing, specially the lady that took my name during the breakfast. I already recommended this hotel and for sure will come back.

Dear Baltasar718281 Thank you for choosing to stay with us for your two night stay. Delighted you had a great stay and I will pass your thanks onto Veronica on breakfast. Really appreciate your recommendations and we do hope to welcome you back soon. kind regards Neil Brailsford General Manager

Great Liverpool Hotel.

Nota Tripadvisor 5.0/5

HD0617 12/08/2021 Avaliação com certificação TripAdvisor

Had a fantastic stay at this hotel. The staff are very friendly and welcoming, the hotel was super clean and our room was lovely. The breakfast was very nice with a lot of choice. the location is good being only a short walk to most sites.

Dear HD0617 Thank you for reviewing your stay with us here at Pullman Liverpool. Delighted you enjoyed the breakfast and our location as well as finding the hotel super clean. We do hope to welcome you back in the future. kind regards Neil Brailsford General Manager

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