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Hôtel des Arts Saigon - MGallery 5 stars

Customer review rating 4.6/5 5,890 reviews

ALLSAFE approved hotel

Hôtel des Arts Saigon - MGallery
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+ 15 Services

Hotel extras

This chic lifestyle 5* boutique hotel will offer you the distinguished service for you to feel at home while away from home. The Hotel is situated a minute away from the diplomatic area and a minute away from the Notre Dame Cathedral.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Hôtel des Arts Saigon - MGallery

76 78 Nguyen Thi Minh Khai St
District 3
70000 ho chi minh city
viet nam

Tel: +842839898888

Fax: (+84)28/39859999

Check-in from 14h00

Check out up to 12h00

  • By plane

    TAN SON NHAT At 6.8km / 4.23 miles

  • By plane

    TAN SON NHAT At 7km / 4.35 miles

  • By train

    SAIGON RAILWAY At 3.9km / 2.42 miles

GPS :10.782574, 106.69732

Companies

  • AMCHAM 1.0 km / 0.62 mi
  • BASF 2.0 km / 1.24 mi
  • BRITISH CONSULATE 0.0 km / 0.0 mi
  • COCA COLA 1.0 km / 0.62 mi
  • FRENCH CONSULATE 0.0 km / 0.0 mi
  • HSBC 0.0 km / 0.0 mi
  • JARDINE MATHESON 2.0 km / 1.24 mi
  • MSD 0.0 km / 0.0 mi
  • NESTLE 0.0 km / 0.0 mi
  • NIKE 1.0 km / 0.62 mi
  • SAMSUNG 2.0 km / 1.24 mi
  • SIEMENS 2.0 km / 1.24 mi
  • STANDARD CHARTERED BANK 0.0 km / 0.0 mi
  • THAI AIRWAYS 2.0 km / 1.24 mi
  • US CONSULATE 0.0 km / 0.0 mi

Your meetings and events

Seminars, conventions, incentive trips...the MGallery collection offers exceptional surroundings for meetings and events. A unique experience and successful events are guaranteed, thanks to the modern facilities provided.

Room descriptions and layouts

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Indoor and Outdoor facilities

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The rooms and suites in the MGallery collection of boutique hotels offer modern comfort in an authentic setting. All rooms are non-smoking. All the requests for fashion, commercial photo shooting during the stay are chargeable.

Our restaurants and bars

SAIGON KITCHEN

Type of cuisine: International

The restaurant offers a gourmet buffet breakfast, an international buffet lunch highlighting Vietnamese cuisine and "à la carte" options featuring local and international dishes.

  • Monday Closed
  • Tuesday Closed
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

SOCIAL CLUB

Type of cuisine: Gourmet

Located on the 23rd floor, the Social Club is an exclusive creation of the famous Super Potato designer. The club offers a modern European cuisine prepared with fresh seasonal ingredients and overlooking the city.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday -

SOCIAL CLUB ROOFTOP BAR

The rooftop pool bar is a venue where casual meets chic and East meets West. Serving all day tailor-made cocktails and light delicacies on a background lounge music with the most spectacular views of the city. Happy Hour from 5pm - 8pm daily.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
Hôtel des Arts Saigon - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,890 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,029 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Thoroughly-enjoyed long stay at Hotel des Arts Saigon

TripAdvisor rating 5.0/5

chienhansheng Business - 22/07/2021 TripAdvisor review

I stayed at Hotel des Arts Saigon between Feb 21 and May 21 during the COVID pandemic. Throughout, I felt very welcomed and supported by the staff. Service: Staff were polite and friendly - always ready to help make reservations/ open the hotel and car doors; I noticed there were interns-at-training in the dining area, but they were fine. Cleanliness: Great - room cleaning and turn-down service provided daily. Value: Would have enjoyed a larger breakfast spread, but appetizers and alcohol at the lounge in evenings made up for it. Location: Great - I enjoyed hosting friends at Social Club upstairs, and also visiting CTY for their watermelon cake next door. Sleep quality: TOP NOTCH! - Best pillows and mattress across 4 top hotels I experienced in Vietnam. Do ask for the pillow menu to try out various options Rooms: Great - Design of rooms very thoughtful and curved. Bathtub with the window view is a key highlight. Room size not as big as other hotel locations - just right for 1 or 2 pax. Overall I thoroughly enjoyed my stay - wished I had time to say goodbye before I flew off in a rush.

Dear chienhansheng, First and foremost, we would like to thank you for staying with us at Hotel des Arts Saigon and for writing this excellent review on Tripadvisor about us. We are truly delighted to learn that you had a memorable experience during your stay in our property and highly appreciated your kind compliment to our property and service particularly hotel facilities and services. It is always a great pleasure to know our guests are comfortable and pleased with what we offered. Thank you again for your positive reviews about our breakfast, room's amenities, and rooftop bar. We hope to have many more chances in the future to welcome you back to our lovely hotel. With warmest regards, Anh Nguyen Assistant Guest Experience Manager

great hotel with wonderfull attentive staff

Customer review rating 5.0/5

L. T. Solo - 21/07/2021 Confirmed reviews ALL

3 days at the hotel - nice deluxe room . the best was the quality and kindness of the employees from Tuan ( concierge) to the F&B ladies . very attentive , cheerfull and reactive .

Dear t. L., We very much appreciate your comments regarding your recent stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially to Tuan and and F&B servers who took special care to your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Guest Experience Manager

Best in town

Customer review rating 5.0/5

Ellie C. Solo - 08/07/2021 Confirmed reviews ALL

Good and detail service

Dear Ellie C., We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Guest Experience manager

Perfect covid staycation

Customer review rating 4.5/5

F. Couples - 20/06/2021 Confirmed reviews ALL

Nice way to celebrate a birthday during this hard period

Dear F, Thank you for choosing to stay at Hotel des Arts Saigon. We truly appreciate you taking your time to write us this review and your feedback is most valuable. Your compliments and recommendation mean a lot to us as it was all our pleasure having you here. We look forward to welcoming you back the next time. With warmest regards, Anh Nguyen Assistant Guest Experience Manager

Location Luxury Cuisine all combined in 1 Hotel : The M Gallery Saigon

Customer review rating 5.0/5

Adib K. Couples - 15/06/2021 Confirmed reviews ALL

I was treated like a king from the beginning to the end. Starting from Mr Hai , Director of Operations and Nhan F&B and to the great care by housekeeping. Great amenities and ambience

Dear Adib, Thank you for choosing to stay at Hotel des Arts Saigon. We truly appreciate you taking your time to write us this review and your feedback is most valuable. Your kind mention of our colleagues especially Ms. Hai and Mr. Nhan, is most appreciated and please rest assured they both will be informed and rewarded for their excellent work. We look forward to welcoming you back the next time. With warmest regards, Anh Nguyen Assistant Guest Experience Manager

Fantastic

Customer review rating 4.5/5

Mathieu Couples - 08/06/2021 Confirmed reviews ALL

We enjoyed celebratory stacation and it was perfect. Room and service were perfect and we loved those little surprises that build unique memories

Dear Mathieu, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. I am very delighted to read your compliments regarding the rooms, and services. I will surely share your kinds words to our team members as this is our encouragement to motivate us to work harder especially during this pandemic. I will also note to Food and Beverage team your feedback about bread and water. I am sorry about this which made your experience not fully satisfied. Thank you again for sharing your experience, and we hope to welcome you back in a closed future. Warmest regards and stay safe, Anh Nguyen Assistant Guest Experience Manager

Love Staycation

Customer review rating 5.0/5

Samantha Solo - 04/06/2021 Confirmed reviews ALL

Lovely stay -- staff was attentive and everything was amazing. Especially loved the salt caramel chocolate turn down treats!

Dear Samantha, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Guest Experience Manager

Great stay except the pool area

Customer review rating 4.0/5

S W. Couples - 10/05/2021 Confirmed reviews ALL

Service throughout the hotel and restaurants was incredible. Very high standard and attentive. The room was probably the best room I’ve stayed in and again, the service was absolutely amazing. Service at the pool area/bar is not the same standard. I had to was 20 minutes for a glass of wine but the bill came in less than a minute and I was told I couldn’t wait and pay for several drinks together, later. So instead of having a number of drinks, we had one only. The pool area is also very cramped with 2 and 3 people crammed onto one lounger. We booked a package that have us 25% off at the bar but none of the bars knew what this was and had to check before we paid which was frustrating. Why offer it and not let staff know?

Dear S W, Thank you for choosing Hôtel des Arts Saigon for your recent stay. We very much appreciate your comments regarding your stay. We are truly delighted to read your positive comments regarding our room and restaurants and that you had compliments for the services in these areas. I am also sorry for your experience you had in our rooftop with lack of service at bar and facilities for you to enjoy the pool. Please rest assured that your feedback will be shared with our related departments for improvement. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. With kindest regards, Anh Nguyen Assistant Guest Experience Manager

Nice room design

Customer review rating 3.5/5

Doanh Couples - 08/05/2021 Confirmed reviews ALL

Nice room design.

Dear Doanh, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. Thank you for your compliments regarding out facility, especially the design of our hotel. We are sorry that your experience was not up to your expectation and please rest assure that your constructive comments will be shared to related departments for our service improvement. Thank you again for sharing your experience, and we hope to have another chance to redeem ourselves in your next stay at our hotel. With best regards, Anh Nguyen Assistant Guest Experience Manager

Well located

Customer review rating 4.0/5

Jun Families - 08/05/2021 Confirmed reviews ALL

We stayed to enjoy a city vacation. Since we intended to concentrate on walking around District 1 and District 2, it was just in the right place. We had breakfast 1 morning in the hotel and enjoyed it, but we also liked to go outside, since a lot of cafe restaurants are within a nice walking distance or only a few minutes by taxi. Pool has a nice view, but there’s limited seats and gets crowded after 3 or 4 pm so didn’t use it as much as we intended to. Overall, it was a nice stay!

Dear Jun, Thank you for choosing to stay at Hotel des Arts Saigon. We truly appreciate you taking your time to write us this review and your feedback is most valuable. Your compliments and recommendation mean a lot to us as it was all our pleasure having you here. We look forward to welcoming you back the next time that you are in Ho Chi Minh. Sincerely, Anh Nguyen Assistant Guest Experience Manager

Satisfaction is always guaranteed

Customer review rating 5.0/5

Yogarajah T. Business - 08/05/2021 Confirmed reviews ALL

relaxed

Dear Yogarajah, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Guest Experience Manager

Very good stay

Customer review rating 5.0/5

Do K. N. Business - 05/05/2021 Confirmed reviews ALL

I feel welcomed during the whole stay. The room is cozy while being a bit small. And the food is good.

Dear Do Kien N., We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh N. Assistant Guest Experience Manager

Worst Room Possible

TripAdvisor rating 2.0/5

johnmills2021 18/02/2021 TripAdvisor review

I can’t believe anyone designing a room where the bathroom is separated from the bedroom with a thin curtain and the toilet which has a gap of maybe 15 cm at the top and opens straight onto the bedroom. Amazingly stupid. We booked & paid for 2 nights and left after one. The breakfast was particularly ordinary. The staff were lovely which is why the hotel gets 2 stars.

Dear johnmills2021, Thank you very much for leaving your feedback on this platform. We would like to assure you that your feedback is taken into consideration. Whilst we are not able to change the layout of the hotel rooms, we are currently looking into different possibilities to improve our facilities and optimize our services. Thank you once again for sharing your experience and we are looking forward to hosting you again in the future. With Kind Regards, Anh Nguyen Assistant Guest Experience Manager

Behind on sustainability

TripAdvisor rating 3.0/5

72stephanu 20/01/2021 TripAdvisor review

It's a nice hotel and staff is very nice, but compared to other hotels it has not yet progressed to higher sustainability standards. Water in the rooms comes in small aluminium cans, as a couple you easily consume 10 per day, considering the nr of rooms, that is a huge amount of waste every day. Recycling aluminium is very energy intensive, so it is absolutely not green. Many other hotels use refillable water bottles which produce zero waste and are also more stylish. They even claim on the can that aluminium is the most sustainable packaging material in the world which is a completely wrong statement. There is only one water dispenser in the gym to refill your bottle. Otherwise they boil water which is again energy waste and kills germs but doesn't filter heavy metals from the water. Bathroom products come in plastic containers. Whoever is the sustainability manager at Accor must be deep asleep.

Dear 72stephanu, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. Thank you for your positive review on hotel and staff, I will share your comments with our team. On a side note, the hotel and Accor are working on better options for water bottle options as well as revised bathroom amenities to replace single use plastic and to be more sustainable in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With best regards, Anh Nguyen Assistant Guest Experience Manager

A Fantastic Staycation Location!

TripAdvisor rating 5.0/5

JourneyMark 18/12/2020 TripAdvisor review

A true urban oasis, Hotel des Arts Saigon Mgallery is a beautiful escape from the city - with the stunning Social Club rooftop bar and pool to the AMAZING food from Chef Angela, the warm, authentic hospitality from GM Jean-Pierre and team, and environmentally-friendly beWater in every room instead of plastic bottles - this place is paradise!

Dear JourneyMark, It is such a pleasant surprise to find your review on our TripAdvisor Page and we are truly grateful for it. It makes us really glad to read your compliments about our beautifully Rooftop bar and the pool are very much appreciated. I will certainly pass on your comments to the team especially to Mr JP and chef Angela and I thank you once again for choosing us. It was a pleasure to get your recommendation and we very much look forward to welcoming you back in close future. With warmest regards, Anh Nguyen Assistant Guest Experience manager

great F&B team vs poor FO staff

TripAdvisor rating 3.0/5

QNgNg Business - 16/11/2020 TripAdvisor review

warmly hosted by Hieu, Bao @social club, taken cared by Ha, Hien during Canape time and Thinh during breakfast time. Thank F&B for an attentive and sincere service making up the shortage of dining quality due to Covid-19. Nevertheless, shocked with the lack of genuine & professional level by FO supervisor Ms “U”. Booked a deluxe and she gave diamond guest a deluxe without View to the city (1911), i tried to explain the price which she wrongly assumed as 2 category upgrade (deluxe with executive lounge access) was simply increased to cover executive lounge benefit whilst Diamond like me didnt need to pay for what was entitled. Immediately asked her to check my profile preference at checkin time (bathtub is a must in my profile, she never checked anw). After pretending to the screen for 30 seconds (im used to this bahavior), Supervisor “U” falsely advised that higher category room was not avail as i demanded, ha ha i showed apps with dozens avail grand deluxe rooms and suite. Straightforwardly i told her to use my Suite nite upgrade if she is not keen to offer free one. The lady “U” contintued to provise fake smile and asked me to go to “deluxe room without proper view” first and would come back to me later on application of suite nite upgrade. She never called back. Not just this, miss U failed to advise my full benefit and didnot provide benefit letter to confirm this whilst she confidently said that it was in my room (not advised me on free mini bar, breakfast hours on which restaurant, confidently and wrongly advised canape hours.. shame). Still dont understand whilst ignorance became the signature of MGallery FO.

Dear QNgNg, Thank you for taking the time to write a review regarding your stay. Please accept my sincerest apologies for the service provided which did not fulfill your expectations and personal preferences. The Team takes guest service very seriously, I have brought your feedback to our Management board and we are currently looking at our internal processes to address the problem and prevent future occurrence. Should your travels bring you back to Ho Chi Minh City, we will be delighted to have you stay with us so that you will experience first-hand the improvements. With warm regards, Anh Nguyen Assistant Guest Experience Manager

Great stay

TripAdvisor rating 5.0/5

markom124 Business - 03/11/2020 TripAdvisor review

Overall great hotel.Service is amazing and very guest oriented.Would definitely stay there next time. Due to the COVID it seems that hotel is running on very limited breakfast choice (understandable)so do not expect something gala.Also i'am rather tall, so tv hanging from the ceiling might present obstacle if you are not careful.Would highly recommend this hotel.

Dear Marko M, It is such a pleasant surprise to find your review on our TripAdvisor Page and we are truly grateful for it. We are extremely delighted to know how satisfied you are with your stay at Hotel des Arts Saigon. At MGallery, we always strive to exceed our guests’ expectations and craft a Magnifique experience for all of them and learning that it was the case for you is truly rewarding. It was a pleasure to get your recommendation and we very much look forward to welcoming you back in close future. With warmest regards, Anh Nguyen Assistant Guest Experience Manager

Must return

TripAdvisor rating 5.0/5

Lynley H 03/02/2020 TripAdvisor review

We enjoyed our stay at the Hotel des Arts so much that we will definately be staying here again when we return to Ho Chi Minh. From the moment we got out of our taxi we felt welcome. The staff were friendly, informative, helpful and accommodating, providing the best service! And then there is the hotel itself. It is beautiful. Not too big, not too small, with everything we could possibly want or need. We will be back. One night was way too short a stay. Thank you.

Dear Lynley H, First and foremost, we would like to thank you for staying with us at Hôtel des Arts Saigon and for writing an excellent review on Tripadvisor about the stay. We take great pride in both our facilities and our team which delivers each day their best to ensure a unique experience. All the team is grateful and proud that we met your expectation. A lot of efforts are put daily, but such comments simply provide the team the reward they deserve. It was all our pleasure of having you with us and we definitely look forward to your next stay in the near future. Perhaps for a longer period of stay so you can enjoy everything to the fullest. With my best regards, Amy Tran Guest Experience Manager.

Trip to Saigon

TripAdvisor rating 5.0/5

Karub70 Business - 14/12/2019 TripAdvisor review

Nice location. Near all touristic place and shopping mall. Good staff. Great roof top bar and view. Clean room but my room small I dont know it is standart. and delicious foods. French style hotel....

Dear Karub70, We were thrilled to read that you enjoyed your stay at Hôtel des Arts Saigon, in particular its location, cleanliness, comfort and the rooftop bar with its view. We thank you for appreciating our room size being a boutique hotel and most importantly, the positive comments on our team members which serves as a great encouragement. We are looking forward to welcoming you back again in the future for another great stay at Hôtel des Arts Saigon. With Kind Regards, Julia Annawald Director of Rooms

Pleasant stay @ Mgallery Ho Chi Minh

TripAdvisor rating 4.0/5

tp43 Couples - 05/12/2019 TripAdvisor review

Good location within walking distance to attractions. Had a pleasant stay. . Was upgraded for 1st night. It would be nice if room have a sofa and small table for us to enjoy our drinks. Coffee machine not intuitive.

Dear tp43, Thank you for your time spent to share your experience while staying with us at Hôtel des Arts Saigon - MGallery Collection! It is great to know we were able to upgrade your room. Regarding the room amenities, we would love to introduce you our Executive Studio Suite room, with a spacious living area, including extra sofa and table for your luxury and most comfortable stay in Saigon. Once again, thank you very much for your kind feedback and we are pleased to know you had a pleasant stay in overall. Please do let us know if you plan to visit the next time, so we can advise and arrange your room according to your personal preferences. With my best regards, Amy Tran Guest Experience Manager

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