Hotel - The Royal Surakarta Heritage - MGallery Collection
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Royal Surakarta Heritage - MGallery Collection

4.0/5 823 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • ADI SUMARMO
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre

GRAHA WISATA0.5 km / 0.31 mi

Your meetings and events

The hotel's modern meeting facilities are suitable for business and social events, with professional meeting equipment and LCD projectors available. The vibrant meeting rooms are perfect to stimulate the creative energy of your delegates.

The Royal Surakarta Heritage - MGallery Collection Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SRIKATON 36 m2 3 m 30 18 0 12 20
TRUNTUM 115 m2 3 m 160 50 0 78 60
SIDOMUKTI 1 257 m2 3 m 280 110 0 160 120
SIDOMUKTI BALLROOM 494 m2 3 m 420 160 0 200 200
    • Screen
    • Flipchart
    • Podium
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The Royal Surakarta Heritage is completed with 150 beautifully appointed rooms and are reflecting Javanese ambiance wrapped in modern facilities, enabling its occupant to enjoy of the local culture without losing the beauty of contemporary living.Designed to cater the needs of business and leisure travellers, all rooms are featured with a dedicated work area, in-room bars, satellite TV channel, free high speed Internet access, and premium coffee and tea-making facilities.

  • 150 rooms
  • 71 non-smoking rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.2/5 ALL Rating 2,501 reviews

Our guest reviews for
The Royal Surakarta Heritage - MGallery Collection

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 823 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
B. Y. Solo - 13/01/2020 Confirmed reviews ALL
« Great Hotel with great decoration »

Great location so that you can go around Solo easily. Nice interior and java ethnic decorations. However bed can be improved

Hendramawat A. S. Families - 13/01/2020 Confirmed reviews ALL
« A pleasant holiday experience »

Friendly and pleasant service. Stay here as a stop over location for a pleasant family vacation. The breakfast menu choices are varied and tastes good.

R. W. H. Families - 13/01/2020 Confirmed reviews ALL
« Good »

The quality food from the breakfast was a bit dissapointmen for me The presentation was quite fine but tje taste not as i expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hilal R., Thank you for staying with us. We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Hotel Collection. It is always a pleasure to receive feedback from our valuable guest. We are sorry for the breakfast. We will address your review and concerns with our team and work to improve it. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerelly, Rudin Ruslan General Manager

Junaidi Business - 12/01/2020 Confirmed reviews ALL
« Comfortable »

Spacious room Good location Good various breakfast Friendly staff

F. A. Couples - 11/01/2020 Confirmed reviews ALL
« A hotel with a typical Javanese atmosphere »

I chose The Royal Surakarta Heritage Solo hotel because I wanted to choose a location in the middle of the city and a hotel that has characteristics that are not monotonous in the room as well as spacious rooms. A good welcome drink was welcomed and a quick reservation and continued to the room that I had ordered. The rooms are really spacious and comfortable. The breakfast menu is also good. Recommendations for hotels are that the wifi signal can be stronger and the television so that it is bigger to fit the room area

Anonymous Couples - 07/01/2020 Confirmed reviews ALL
« Hygiene and cleanliness below international standard »

Cannot enjoy breakfast buffet with many large flies on the food. At no night too many mosquitos. Room cleanliness 3 star level

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim Pin B., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. I am sorry that your experience did not meet your expectations, allow me to express a sincere apology. Please be assured that we are taking the right steps to resolve the problem you mentioned and prevent the problem in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rudin Ruslan General Manager

R. T. Families - 07/01/2020 Confirmed reviews ALL
« Overnight in nice hotel »

It was nice to stay for overnight, wish will be back for staying more days.

Sas Families - 07/01/2020 Confirmed reviews ALL
« Could be better Hotel »

Staff were exceptionally professional and accommodating. Hotel built quality - not so much, borderline poor. I saw a big crack and a hole on the glass window next to the lobby entrance. The hole which was big enough for a large dog to get through was left open throughout our 2 nights stay. Unsurprisingly i spotted rats running around inside the lobby on my last night, must have gotten in through the hole. Building plumbing is terrible, there is a strong sewage smell in my parents room Food in the restaurant taste wise acceptable. I would expect it to be better for the price Room is spacious but could use some rearrangement - too much empty/wasted space Sound proofing is properly bad, noises from the next room can be clearly heard from ours

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sasmoyo W., Thank you for taking the time to tell us about your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. I am sorry that your experience did not meet your expectations, allow me to express a sincere apology. Please be assured that we are taking the right steps to resolve the problem you mentioned and prevent the problem in the future. On the other hand, thank you for your positive comments about the hotel staffs. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rudin Ruslan General Manager

F. W. Families - 06/01/2020 Confirmed reviews ALL
« Awesome »

Short distance (only minutes walk) to Pasar Gedhe, the rooms are spacious, clean and i love the lemongrass fragrance, we don't have any issue in check in and check out experience, the staffs are polite and friendly, breakfast is awesome (there is variation of jenang and jamu also).

F. Families - 05/01/2020 Confirmed reviews ALL
« Sensasi luar biasa »

Very good and in centre city, near Keraton and market

Linda Families - 05/01/2020 Confirmed reviews ALL
« Satisfied »

Comfortable

E. F. S. Families - 04/01/2020 Confirmed reviews ALL
« Unforgettable moment with my family. »

Definitely a uniqe experience with 'Javanese' culture in decoration and service.

Nn Families - 04/01/2020 Confirmed reviews ALL
« Thank you for the upgrading »

My family and I only stayed for a night in the hotel. We arrived at 7pm. When were doing the check in, the staff informed that the hotel upgrading our room to executive room. The room was big and spacious. Thank you the Royal Surakarta Heritage.

P. Families - 03/01/2020 Confirmed reviews ALL
« Very nice Hotel »

Staff very helpuly , room clean and comfortable

M. I. Families - 03/01/2020 Confirmed reviews ALL
« It Was Okay »

The staff was very friendly and helpful. But the AC in the room was not working properly (it was warm in the room), it was just blowing hot air. The service at the restaurant while friendly took too long (it tool 45 minutes for our food to arrive at the table). The lobby was also very noisy during check out time. And it was uncomfortable sitting inside the restaurant with so many people going back and forth (apparently the restaurant has several entrances that connect to another side of the building. Then my Dad bought cakes where the cakes were displayed near the cashier and he had to wait forever to pay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. Saprita, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. We will address your review and concerns with our team and work to improve for the future and it is our hope that your perception of our service will not become permanently marred by this past visit. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Rudin Ruslan General Manager

Miss G. Families - 30/12/2019 Confirmed reviews ALL
« I feels previlage.Thx »

Its the 2nd time i spent night in yr hotel. Now i brings my parents inlaw to spent. I so happy. The room, the food i restaurant also the welcome drink, the environment also nice &Heritages. But the pool is to small. And the lift is soooo long we need almost 3-10minute for going down or up. In every level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Damayanti G., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We are happy to know that you happy with the room, the food, welcome drink, and the hotel environment. However we will address your review about the pool and the lift to improve for the future. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerelly, Rudin Ruslan General Manager

Rinrin Couples - 29/12/2019 Confirmed reviews ALL
« Overall good »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., Thank you for taking your time to take the survey of your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerelly, Rudin Ruslan General Manager

Yunita Families - 28/12/2019 Confirmed reviews ALL
« Amazing »

Nice,comfort,fast response

Our hotel has responded to the review
Our hotel has responded to the review

Dear Puspita Y., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerelly, Rudin Ruslan General Manager

Jose Families - 27/12/2019 Confirmed reviews ALL
« Pleasant Stay »

We had been driving for a day from Jakarta, and their hospitality recharged us for the next trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luvena J., Thank you for taking your time to take the survey of your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerely, Rudin Ruslan General Manager

A. Families - 26/12/2019 Confirmed reviews ALL

The room is not well maintenance

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. Hartanto, Thank you for taking the time to tell us about your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We appreciate so much your feedback. I am sorry that your experience did not meet your expectations, allow me to express a sincere apology. Please be assured that we are taking the right steps to resolve the problem you mentioned and prevent the problem in the future. We appreciate your attention, and our hope that you will give us the opportunity to serve you better in the near future. Sincerelly, Rudin Ruslan General Manager

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