The Royal Surakarta Heritage - MGallery Collection 5 stars

Customer review rating 4.2/5 2,555 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

The Royal Surakarta Heritage - MGallery Collection
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Hotel extras

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Air conditioned
  • ADI SUMARMOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Bicycles rentalPaying
Catering
  • BreakfastPaying
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

The Royal Surakarta Heritage - MGallery Collection

Jl Slamet Riyadi No 6
57111
solo
indonesia

Tel: +62271666111

Fax: (+62)271666530

Check-in from 14h00

Check out up to 12h00

  • TIRTONADI : 

  • By plane

    ADI SUMARMO At 10km / 6.21 miles - Shuttle paying

  • By plane

    ADISUMARMO AIRPORT At 10km / 6.21 miles

  • By train

    BALAPAN STATION At 1.2km / 0.75 miles

  • By train

    SOLO BALAPAN At 2km / 1.24 miles

GPS :-7.571785, 110.828656

Exhibition centre

  • GRAHA WISATA 0.5 km / 0.31 mi
Exhibition centre

Your meetings and events

The hotel's modern meeting facilities are suitable for business and social events, with professional meeting equipment and LCD projectors available. The vibrant meeting rooms are perfect to stimulate the creative energy of your delegates.

6 

meeting rooms

From 1 to 220 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Podium

  • WIFI access

  • Slide projector

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The Royal Surakarta Heritage is completed with 150 beautifully appointed rooms and are reflecting Javanese ambiance wrapped in modern facilities, enabling its occupant to enjoy of the local culture without losing the beauty of contemporary living. Designed to cater the needs of business and leisure travellers, all rooms are featured with a dedicated work area, in-room bars, satellite TV channel, free high speed Internet access, and premium coffee and tea-making facilities.

SUPERIOR ROOM,1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

DELUXE ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 31 m² / 334 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 31 m² / 334 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

EXECUTIVE ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 41 m² / 441 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

EXECUTIVE ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 41 m² / 441 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

DELICATESSEN PASTRY AND LOUNGE

Non contractual photo

Offers many variants of cakes, pastry, bakery and sweet bread in the midst of intricate Javanese fine arts galore.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIRTO TEDJO POOL BAR

Non contractual photo

Set next to a chic semi-outdoor pool, Tirto Tedjo Pool Bar is a pure haven for epicureans. Relax and rejuvenate with refreshing cocktails and exquisite light dishes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
The Royal Surakarta Heritage - MGallery Collection

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,555 reviews

tripadvisor

TripAdvisor Rating 4.0/5

834 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great Location, Hotel very well maintained, decoration in old style with many old original decorative elements, maybe a little too much and sometimes over the top, for my taste a bit too dark, room very spacious and nice bathroom.

Customer review rating 4.2/5

Alex K. Couples - 19/09/2020 Confirmed reviews ALL

It was unfortunate that due to the repercussions of the pandemie there were not many guests staying in the hotel depriving it of its unique atmosphere. All teammembers were very gracious and made all efforts to make the guests feel happy. It goes without saying that the hotel was spotlessly clean. Once life returns to normal again we will for sure come back.

Strategic location, ethnically unique designed hotel

Customer review rating 4.2/5

Adrian H. Couples - 19/09/2020 Confirmed reviews ALL

Great experience overall, hotel was situated in an ex-bank building. Uniquely designed to Javanese culture, room was big and clean. Staff were very polite and helpful. Due to pandemic situation, breakfast was served, options are limited.

Good Stay

Customer review rating 4.2/5

Af Couples - 18/09/2020 Confirmed reviews ALL

Asked special request for honeymoon and was not disappointed. Got a welcome cake and a couple of decoration in the room. Service was great. However the TV is broken.

good stay, clean bedroom

Customer review rating 4.2/5

Rahma Business - 11/09/2020 Confirmed reviews ALL

love the vibe and the clean bedroom,

Dear Mrs. Rahma, Thank you for taking your time to share your experience for your stay at The Royal Surakarta Heritage Solo. We are glad to hear that you are enjoy during your stay with us . We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Do not hesitate to contact us for next coming. Sincerely, Toat Edi Wijaya General Manager

Well located

Customer review rating 4.2/5

Den B. Business - 03/09/2020 Confirmed reviews ALL

Service not good because when request something, not directly executed but need one more request Even through room service or during breakfast at restaurant

Dear Mr. Den B., Thank you for taking the time to share your recent feedback with us. It is regretful to hear that you had an unpleasant experiences during your stay. Allow me to express my sincere regret and apologies as i am distressed that we fell short of your expectations. We have shared your feedback and delivered a strong message to department head concerned to take an appropriate action to ensure this type of unpleasant experiences never happen in the future. Our commitment is guest satisfaction and we do hope that we will have another chance to please your needs and create better memories at The Royal Surakarta Heritage Solo. Sincerely, Toat Edi Wijaya General Manager

Great central location

Customer review rating 4.2/5

Ananda Couples - 31/08/2020 Confirmed reviews ALL

Hi M Gallery Team, I'd like to inform you that our stay was quite smooth overall, just one feedback, the towels smelled very dusty, but everything else was great. Just wanted to pass this on & hopefully appropriate measures are taken to ensure the satisfaction of other guests. Thank you!

Dear ANANDA N., Thank you for stay with us. We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Hotel Collection. It is always a pleasure to receive positive feedback. We are sorry for your inconvenience about the towels. We will address your review and concerns with our team and work to improve it. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Toat Edi Wijaya General Manager

Excellent guest service

Customer review rating 4.2/5

Rudy Families - 09/08/2020 Confirmed reviews ALL

All of my needs during my stay with my family are all well served!

Dear RUDY Y., Thank you for your time to take the survey of your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerely, Toat Edi Wijaya General Manager

Good Stay

Customer review rating 4.2/5

D. W. Families - 08/08/2020 Confirmed reviews ALL

Good stay with the good price

Dear W. D., Thank you for share your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us know that you have good experience when stay with us Thank you once again for share this with us. We hope to see you again in the near future. Sincerely, Toat Edi Wijaya General Manager

Good Stay

Customer review rating 4.2/5

Angel Couples - 23/03/2020 Confirmed reviews ALL

Well located, near Pasar Klewer. Facilities are good enough.

Dear MAGDALENA A., We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Best hotel in Solo

Customer review rating 4.2/5

E. H. Business - 07/03/2020 Confirmed reviews ALL

Warm welcome, nice room, perfect location, helpful staff

Dear H. E., Thank you for stay with us. We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Hotel Collection. We truly appreciate your splendid remarks following your stay at our hotel, especially to know that you were happy with our warm welcome, location, room, and our staffs. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerely, Toat Edi Wijaya General Manager

good welcome drink and breakfast, bad room

Customer review rating 4.2/5

Z. Families - 04/03/2020 Confirmed reviews ALL

welcome drink from herbs mix with orange juice was so exotic and memorable. good breakfast for variation and taste, and ofcourse for no charge for my daughter. bad room, we got room with not open space window, i think the room is better for small convention room only not for guest room.

Dear Z., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stayed with us. It matters most to us knowing that you have good experience with our welcome drink and breakfast. However, we do regret that the room does not meet your expectations yet. We will address your concerns and for your next stay w will make sure that you will have room with city view. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Ridho Andani Front Office Manager

Well located.. clean.. very harmfull staff.. simple breakfast

Customer review rating 4.2/5

S. W. Families - 01/03/2020 Confirmed reviews ALL

For the tagline as heritage hotel.. its.. well located. Simple breakfast..but traditional foodnot described for this hotel.. likes "srabi" cake... tengkleng( lamb with tarditional ingredients)..or the other dish.. buta overall its good place.

Dear w. S., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you have good experience when you stayed with us. Thank you for your feedback about traditional food that we served, we will address your review with the team to improve it. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Ridho Andani Front Office Manager

Good as always

Customer review rating 4.2/5

Arsen Business - 28/02/2020 Confirmed reviews ALL

Good as always staying in Accor group hotels

Dear A., Thank you for taking your time to take the survey of your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerely, Ridho Andani Front Office Manager

Well located and nice Javanese interior

Customer review rating 4.2/5

W. S. Families - 24/02/2020 Confirmed reviews ALL

The hotel is well located in the city, near the palace. The interior is beautifully furnished in Javanese style.

Dear S. W., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you have good experience when staying with us, especially to know that you were happy with the location and the hotel interior. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Ridho Andani Front Office Manager

friendly staff

Customer review rating 4.2/5

Anonymous Couples - 20/02/2020 Confirmed reviews ALL

We had a pleasant stay. The staff was very helpful and friendly. We will probably not stay in the hotel again because we like to go outside and walk and it is not a good place to walk around in the evening because of the traffic and lack of sidewalks.

Dear LAMBSON C., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you had pleasant stay with us, especially to know that you were happy with our staffs. However, we do regret about public facilities around the hotel that not meet your expectations. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Ridho Andani Front Office Manager

Not good to stay

Customer review rating 4.2/5

A. Business - 18/02/2020 Confirmed reviews ALL

No outside view,I no power cord beside bed,difficult to charging electronic device,room light was not bright,the room too big,mirrors are everywhere make me not comfortable.environment with classic ambience is good

Dear Arlis A., Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Hotel Collection. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ridho Andani Front Office Manager

Nice short stay

Customer review rating 4.2/5

Cristina Friends - 11/02/2020 Confirmed reviews ALL

Very friendly and helpful staff.

Dear DWIYANI C., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you have good experience when staying with us, especially to know that you were happy with our staff. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Ridho Andani Front Office Manager

Great decor for the price

Customer review rating 4.2/5

Hiro Solo - 09/02/2020 Confirmed reviews ALL

As an Accor member, I was able to stay here at a reasonable price. The hotel has great elegance. However, if this hotel has a simple kiosk to buy a yogurt, etc. quickly, instead of waiting at a hotel restaurant, that will improve the satisfaction of a customer like me.

Dear MAEDA H., We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ridho Andani Front Office Manager

Well located, clean, comfort mattress n pillow, friendly

Customer review rating 4.2/5

Maya Families - 31/01/2020 Confirmed reviews ALL

The AC need to be repaired, breakfast not tasty

Dear L., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you happy with the location, cleanliness, and friendliness of the staff. We will address your review and concerns about AC and breakfast with our team and work to improve for the future. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Ridho Andani Front Office Manager
Customer review rating 4.2/5

R. Couples - 18/01/2020 Confirmed reviews ALL

room is great, but breakfast not recommended for 5 stars hotel

Dear R. Simatupang, Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you were happy with our room. However, we do regret that our breakfast does not meet your expectations yet. We will address your review and concerns with our team and work to improve for the future. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Rudin Ruslan General Manager

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