The Royal Surakarta Heritage - MGallery Collection 5 stars

Customer review rating 4.2/5 2,536 reviews
The Royal Surakarta Heritage - MGallery Collection
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Hotel extras

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Air conditioned
  • ADI SUMARMOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

The Royal Surakarta Heritage - MGallery Collection

Jl Slamet Riyadi No 6
57111
solo
indonesia

Tel: +62271666111

Fax: (+62)271/666530

Contact email

Check-in from 14h00

Check out up to 12h00

  • TIRTONADI : 

  • By plane

    ADI SUMARMO At 10km / 6.21 miles - Shuttle paying

  • By plane

    ADISUMARMO AIRPORT At 10km / 6.21 miles

  • By train

    BALAPAN STATION At 1.2km / 0.75 miles

  • By train

    SOLO BALAPAN At 2km / 1.24 miles

GPS :-7.571785, 110.828656

Your meetings and events

The hotel's modern meeting facilities are suitable for business and social events, with professional meeting equipment and LCD projectors available. The vibrant meeting rooms are perfect to stimulate the creative energy of your delegates.

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Podium

  • WIFI access

  • Slide projector

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

The Royal Surakarta Heritage is completed with 150 beautifully appointed rooms and are reflecting Javanese ambiance wrapped in modern facilities, enabling its occupant to enjoy of the local culture without losing the beauty of contemporary living. Designed to cater the needs of business and leisure travellers, all rooms are featured with a dedicated work area, in-room bars, satellite TV channel, free high speed Internet access, and premium coffee and tea-making facilities.

Accessible room

SUPERIOR ROOM,1 King Size Bed

  • Max. number of persons: 3
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Accessible room

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Accessible room

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 31m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 31m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Accessible room

EXECUTIVE ROOM, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 41m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

EXECUTIVE ROOM, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 41m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Accessible room

JUNIOR SUITE,1 King Size Bed

  • Max. number of persons: 4
  • Area: From 49m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

EXECUTIVE SUITE, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 72m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Our restaurants and bars

SRIKANDI

Type of cuisine: International

Open round the clock for breakfast, lunch, dinner and late supper, this fine dining restaurant is elegantly designed in a strong Javanese ambiance with a touch of Chinese influence. Admire the rich varieties of local heritage and Western culinary delight.

Lunch

11:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELICATESSEN PASTRY AND LOUNGE

Photo non contractuelle / Strictly non binding

Offers many variants of cakes, pastry, bakery and sweet bread in the midst of intricate Javanese fine arts galore.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIRTO TEDJO POOL BAR

Photo non contractuelle / Strictly non binding

Set next to a chic semi-outdoor pool, Tirto Tedjo Pool Bar is a pure haven for epicureans. Relax and rejuvenate with refreshing cocktails and exquisite light dishes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
The Royal Surakarta Heritage - MGallery Collection

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,536 reviews

tripadvisor

TripAdvisor Rating 4.0/5

831 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good Stay

Customer review rating 4.2/5

Angel Couples - 23/03/2020 Confirmed reviews ALL

Well located, near Pasar Klewer. Facilities are good enough.

Best hotel in Solo

Customer review rating 4.2/5

E. H. Business - 07/03/2020 Confirmed reviews ALL

Warm welcome, nice room, perfect location, helpful staff

Dear H. E., Thank you for stay with us. We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Hotel Collection. We truly appreciate your splendid remarks following your stay at our hotel, especially to know that you were happy with our warm welcome, location, room, and our staffs. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerely, Toat Edi Wijaya General Manager

good welcome drink and breakfast, bad room

Customer review rating 4.2/5

Z. Families - 04/03/2020 Confirmed reviews ALL

welcome drink from herbs mix with orange juice was so exotic and memorable. good breakfast for variation and taste, and ofcourse for no charge for my daughter. bad room, we got room with not open space window, i think the room is better for small convention room only not for guest room.

Dear Z., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stayed with us. It matters most to us knowing that you have good experience with our welcome drink and breakfast. However, we do regret that the room does not meet your expectations yet. We will address your concerns and for your next stay w will make sure that you will have room with city view. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Ridho Andani Front Office Manager

Well located.. clean.. very harmfull staff.. simple breakfast

Customer review rating 4.2/5

S. W. Families - 01/03/2020 Confirmed reviews ALL

For the tagline as heritage hotel.. its.. well located. Simple breakfast..but traditional foodnot described for this hotel.. likes "srabi" cake... tengkleng( lamb with tarditional ingredients)..or the other dish.. buta overall its good place.

Dear w. S., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you have good experience when you stayed with us. Thank you for your feedback about traditional food that we served, we will address your review with the team to improve it. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Ridho Andani Front Office Manager

Good as always

Customer review rating 4.2/5

Arsen Business - 28/02/2020 Confirmed reviews ALL

Good as always staying in Accor group hotels

Dear A., Thank you for taking your time to take the survey of your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerely, Ridho Andani Front Office Manager

Well located and nice Javanese interior

Customer review rating 4.2/5

W. S. Families - 24/02/2020 Confirmed reviews ALL

The hotel is well located in the city, near the palace. The interior is beautifully furnished in Javanese style.

Dear S. W., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you have good experience when staying with us, especially to know that you were happy with the location and the hotel interior. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Ridho Andani Front Office Manager

friendly staff

Customer review rating 4.2/5

Anonymous Couples - 20/02/2020 Confirmed reviews ALL

We had a pleasant stay. The staff was very helpful and friendly. We will probably not stay in the hotel again because we like to go outside and walk and it is not a good place to walk around in the evening because of the traffic and lack of sidewalks.

Dear LAMBSON C., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you had pleasant stay with us, especially to know that you were happy with our staffs. However, we do regret about public facilities around the hotel that not meet your expectations. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Ridho Andani Front Office Manager

Not good to stay

Customer review rating 4.2/5

A. Business - 18/02/2020 Confirmed reviews ALL

No outside view,I no power cord beside bed,difficult to charging electronic device,room light was not bright,the room too big,mirrors are everywhere make me not comfortable.environment with classic ambience is good

Dear Arlis A., Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Hotel Collection. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ridho Andani Front Office Manager

Nice short stay

Customer review rating 4.2/5

Cristina Friends - 11/02/2020 Confirmed reviews ALL

Very friendly and helpful staff.

Dear DWIYANI C., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you have good experience when staying with us, especially to know that you were happy with our staff. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Ridho Andani Front Office Manager

Great decor for the price

Customer review rating 4.2/5

Hiro Solo - 09/02/2020 Confirmed reviews ALL

As an Accor member, I was able to stay here at a reasonable price. The hotel has great elegance. However, if this hotel has a simple kiosk to buy a yogurt, etc. quickly, instead of waiting at a hotel restaurant, that will improve the satisfaction of a customer like me.

Dear MAEDA H., We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ridho Andani Front Office Manager

Well located, clean, comfort mattress n pillow, friendly

Customer review rating 4.2/5

Maya Families - 31/01/2020 Confirmed reviews ALL

The AC need to be repaired, breakfast not tasty

Dear L., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you happy with the location, cleanliness, and friendliness of the staff. We will address your review and concerns about AC and breakfast with our team and work to improve for the future. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Ridho Andani Front Office Manager
Customer review rating 4.2/5

R. Couples - 18/01/2020 Confirmed reviews ALL

room is great, but breakfast not recommended for 5 stars hotel

Dear R. Simatupang, Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you were happy with our room. However, we do regret that our breakfast does not meet your expectations yet. We will address your review and concerns with our team and work to improve for the future. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Rudin Ruslan General Manager

Great Hotel with great decoration

Customer review rating 4.2/5

B. Y. Solo - 13/01/2020 Confirmed reviews ALL

Great location so that you can go around Solo easily. Nice interior and java ethnic decorations. However bed can be improved

Dear y. B., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you have good experience when staying with us, especially to know that you were happy with our location, interior and decoration. However, we apologize about the bed. We will address your review and concerns with our team and work to improve for the future and it is our hope that your perception of our service will not become permanently marred by this past visit. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Rudin Ruslan General Manager

A pleasant holiday experience

Customer review rating 4.2/5

Hendramawat A. S. Families - 13/01/2020 Confirmed reviews ALL

Friendly and pleasant service. Stay here as a stop over location for a pleasant family vacation. The breakfast menu choices are varied and tastes good.

Dear Safarizki H., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you have good experience when staying with us, especially to know that you were happy with our service and breakfast menu. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Rudin Ruslan General Manager

Good

Customer review rating 4.2/5

R. W. H. Families - 13/01/2020 Confirmed reviews ALL

The quality food from the breakfast was a bit dissapointmen for me The presentation was quite fine but tje taste not as i expected

Dear Hilal R., Thank you for staying with us. We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Hotel Collection. It is always a pleasure to receive feedback from our valuable guest. We are sorry for the breakfast. We will address your review and concerns with our team and work to improve it. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerelly, Rudin Ruslan General Manager

Comfortable

Customer review rating 4.2/5

Junaidi Business - 12/01/2020 Confirmed reviews ALL

Spacious room Good location Good various breakfast Friendly staff

Dear Lesmana J., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We are happy to read that our staff, breakfast choice, accommodation and location met your expectation resulting an unforgettable experience at our Hotel. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Rudin Ruslan General Manager

A hotel with a typical Javanese atmosphere

Customer review rating 4.2/5

F. A. Couples - 11/01/2020 Confirmed reviews ALL

I chose The Royal Surakarta Heritage Solo hotel because I wanted to choose a location in the middle of the city and a hotel that has characteristics that are not monotonous in the room as well as spacious rooms. A good welcome drink was welcomed and a quick reservation and continued to the room that I had ordered. The rooms are really spacious and comfortable. The breakfast menu is also good. Recommendations for hotels are that the wifi signal can be stronger and the television so that it is bigger to fit the room area

Dear Nur Afriyanto F., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you have good experience when staying with us, especially to know that you were happy with our room arrangement, staff at the front office, breakfast and the location. We will address your review and concerns about wifi with our team and work to improve for the future. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Rudin Ruslan General Manager

Hygiene and cleanliness below international standard

Customer review rating 4.2/5

Anonymous Couples - 07/01/2020 Confirmed reviews ALL

Cannot enjoy breakfast buffet with many large flies on the food. At no night too many mosquitos. Room cleanliness 3 star level

Dear Kim Pin B., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. I am sorry that your experience did not meet your expectations, allow me to express a sincere apology. Please be assured that we are taking the right steps to resolve the problem you mentioned and prevent the problem in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rudin Ruslan General Manager

Overnight in nice hotel

Customer review rating 4.2/5

R. T. Families - 07/01/2020 Confirmed reviews ALL

It was nice to stay for overnight, wish will be back for staying more days.

Dear R. Hendarto T., Thank you for taking your time to take the survey of your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerely, Rudin Ruslan General Manager

Could be better Hotel

Customer review rating 4.2/5

Sas Families - 07/01/2020 Confirmed reviews ALL

Staff were exceptionally professional and accommodating. Hotel built quality - not so much, borderline poor. I saw a big crack and a hole on the glass window next to the lobby entrance. The hole which was big enough for a large dog to get through was left open throughout our 2 nights stay. Unsurprisingly i spotted rats running around inside the lobby on my last night, must have gotten in through the hole. Building plumbing is terrible, there is a strong sewage smell in my parents room Food in the restaurant taste wise acceptable. I would expect it to be better for the price Room is spacious but could use some rearrangement - too much empty/wasted space Sound proofing is properly bad, noises from the next room can be clearly heard from ours

Dear Sasmoyo W., Thank you for taking the time to tell us about your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. I am sorry that your experience did not meet your expectations, allow me to express a sincere apology. Please be assured that we are taking the right steps to resolve the problem you mentioned and prevent the problem in the future. On the other hand, thank you for your positive comments about the hotel staffs. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rudin Ruslan General Manager
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