Novotel Bukittinggi Hotel 4 stars

Name: Novotel Bukittinggi
Address: BUKITTINGGI, 26115, INDONESIA
Telephone: (+62)75235000
Rating: 4.2

Customer review rating 4.2/5 2,723 reviews

ALLSAFE approved hotel

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Novotel Bukittinggi Hotel

Hotel that makes every moment matter

Novotel Bukittinggi is located in the town centre. Just walking distance to Jam Gadang (icon of Bukittinggi), Pasar Atas and Benteng Fort de Kock as well as Jambatan Limpapeh. Novotel Bukittinggi is around 76 km away from International Airport Minang Kaba u.

Setting right in the heart of fabulous Bukittinggi will bring you to Jam Gadang (city landmark) and Pasar Atas, a traditional famous market that will offer you various local souvenirs specifically handmade by local artisans. A little bit inside Pasar Ateh, you'll find delicious cuisine of Minangkabau. Many other tourism objects await you around Novotel Bukittinggi

Walking distance and easy access to surrounding interest places such as Jam Gadang (Clock Tower), Benteng ford de kock, Limpapeh Bridge, Pasar Atas and Japanese Tunnel

Hotel extras

Secure car park around Hotel
6 Meeting Rooms with up to 1000 people capacity, around 626 m² of flexible space
Unheated Outdoor Swimming Pool & Fitness Centre
Free WiFi, Air Conditioned rooms, Coffee & Tea Maker, Baby Sitting Equipment on Request
Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas Wifi available in room, lobby area, restaurant & bar
- WIFI in your room
- WIFI access
- Internet access via Fiber Optics
Parking
- Private outdoor parking
- Bus/coach parking area
Accessibility for people with reduced mobility
- Wheelchair access
- Accessible bathroom
Outdoor playground for children
Air conditioned
- Air conditioning
- Manual temperature control Manual temperature control
- Air Conditioning
MINANG KABAUPaying
Languages spoken at the hotel
Reception open 24 hours a day
Porter
Concierge

Swimming pool
- Pool
- Outdoor unheated pool
Fitness centre
Outdoor playground for children
Bicycles rental

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

6 meeting room(s)
Congresses/conventions
- Congress center congrs
- Conventions hotel conven
Self service business centre
Copy/print service available

Hotel location

Novotel Bukittinggi

Jl Laras Datuk Bandaro
26115
bukittinggi
indonesia

Tel: +6275235000

Fax: (+62)75223800

Contact email :

Check-in from 14h00

Check out up to 12h00

ANS : Padang
PT.TRANEX MANDIRI : Padang

By plane
MINANG KABAU At 75km / 46 miles - Shuttle paying

GPS :-0.306103, 100.367778

BANK DANAMON 1.0 km / 0.0 mi
BANK MEGA 1.0 km / 0.0 mi
BANK NAGARI 0.0 km / 0.0 mi
BCA 1.0 km / 0.0 mi
BII 0.0 km / 0.0 mi
BNI 46 1.0 km / 0.0 mi
BRI 0.0 km / 0.0 mi
BTN 0.0 km / 0.0 mi
CIMB NIAGA BANK 1.0 km / 0.0 mi
DAMKAR 1.0 km / 0.0 mi
KODIM 2.0 km / 1.0 mi
PLN 1.0 km / 0.0 mi
POLICE STATION 3.0 km / 1.0 mi
PT.POS INDONESIA 1.0 km / 0.0 mi
PT.TELKOM 1.0 km / 0.0 mi

Companies

Your meetings and events

Our meeting room is equipped with modern Audio Visual facilities to accommodate your conferencing needs.

Room descriptions and layouts

meeting rooms

From 1 to 800

attendees

Configuration is not available for these requirements

- Height 3 m
- Theatre style 30 participants
- U-shaped Room 15 participants
- Board-room 15 participants
- Classroom style 15 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 15 participants
- Board-room 15 participants
- Classroom style 15 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 70 participants
- U-shaped Room 25 participants
- Board-room 30 participants
- Classroom style 30 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 50 participants
- U-shaped Room 25 participants
- Board-room 30 participants
- Classroom style 30 participants
- Banquet 35 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 110 participants
- U-shaped Room 50 participants
- Board-room 50 participants
- Classroom style 60 participants
- Banquet 70 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 8 m
- Theatre style 800 participants
- U-shaped Room 300 participants
- Board-room 400 participants
- Classroom style 300 participants
- Banquet 400 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Merapi i	36 m²	3 m	30 participants	15 participants	15 participants	15 participants	20 participants
Merapi ii	36 m²	3 m	30 participants	15 participants	15 participants	15 participants	20 participants
Harau	50 m²	3 m	70 participants	25 participants	30 participants	30 participants	30 participants
Merapi iii	55 m²	3 m	50 participants	25 participants	30 participants	30 participants	35 participants
Maninjau room	110 m²	3 m	110 participants	50 participants	50 participants	60 participants	70 participants
Balai sidangbung hatta	626 m²	8 m	800 participants	300 participants	400 participants	300 participants	400 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
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Convert different units of measurement and make organising your events easier.

Flipchart
Podium
WIFI access
Syndicate rooms
Video equipment
Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All 101 rooms have a sophisticated, modern design. They feature a key card lock, air conditioner, cable TV, shower with hot and cold water, IDD telephone line, minibar and coffee & tea making facilities.

SUPERIOR WITH KING SIZE BED

Accessible room

Max. number of persons: 4
Area: From 24 m² / 258 sq ft
Views: City View *

* Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities

SUPERIOR ROOM WITH TWIN BED

Accessible room

Max. number of persons: 4
Area: From 24 m² / 258 sq ft
Views: City View *

* Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities

DELUXE ROOM WITH DOUBLE BED

Accessible room

Max. number of persons: 4
Area: From 24 m² / 258 sq ft
Views: City View *

* Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities

DELUXE ROOM WITH TWIN BED

Accessible room

Max. number of persons: 4
Area: From 24 m² / 258 sq ft
Views: City View *

* Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities

DELUXE ROOM WITH DOUBLE BED MOUNTAIN VIEW

Accessible room

Max. number of persons: 4
Area: From 24 m² / 258 sq ft
Views: Mountain view *

* Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities

DELUXE ROOM WITH TWIN BED MOUNTAIN VIEW

Accessible room

Max. number of persons: 4
Area: From 24 m² / 258 sq ft
Views: Mountain view *

* Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities

1 KING BED JUNIOR SUITE

Accessible room

Max. number of persons: 2
Area: From 36 m² / 388 sq ft
Views: Mountain view *

* Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathrobe

Rooms

Our restaurants and bars

SIANOK RESTAURANT

Type of cuisine: International

The open air Sianok restaurant features local Padang specialties, Indonesian and international cuisines.

Lunch

06:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

ANAI

The Anai Bar is the perfect spot to enjoy cocktails and stunning mountain view. Live Entertainment is available from Monday to Saturday

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

I am fell like at home

Aulia R. Families - 12/01/2021 Confirmed reviews ALL

because of the friendliness of the staff I feel like home, especially Mrs. Wulan

Dear AULIA R. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Need to review your hotel items quality regularly

Fariz Families - 12/01/2021 Confirmed reviews ALL

Hi, I got a room that the air conditioner was not really good when I was check in. There was a leakage on the air conditioner. Glad that your technician can fix it. Also the hot water for drink is also got leakage. glad that it didn't break the electricity.

Dear MUHAMMAD FARIZ AGATI }, Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

strategic location

M A. M. Business - 07/01/2021 Confirmed reviews ALL

comfy room, strategic location, great food. only lack of spaces for car Parking.

Dear M. ARIF M. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Hommy

Mastenk Families - 06/01/2021 Confirmed reviews ALL

Second home, priority room for leisure and bussiness

Dear TENGKU RASDISYAH , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Not Like 5 Star Hotel Level

Surya D. S. Families - 03/01/2021 Confirmed reviews ALL

Hot water problem Small Water

Dear SURYA DARMA S., Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Well located in the center of the city landmark "Jam Gadang"

Elviera P. Families - 26/12/2020 Confirmed reviews ALL

Love to stay in this property due to its location. This is my 3rd stay since the first stay back 18 years ago.

Dear P. E T, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Well located

Anonymous Friends - 24/12/2020 Confirmed reviews ALL

Closed to jam gadang, pasar ateh, zoo etc.

Dear BEN ALDY , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Everything is great in Novotel Bukittinggi

Riswan R. Families - 21/12/2020 Confirmed reviews ALL

It's not my first time being here. The rooms, foods, and all experiences was satisfying and enjoyable. The safety of Covid 19 always be the first issue and they could handle it. Thank you.. love being here.

Dear RISWAN , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

It was good, but somethings can be upgraded.

Yasmin Couples - 17/12/2020 Confirmed reviews ALL

Room get disinfectant regularly, you can ask for more. But i notice in some places like on top of the bed head, behind and under the sofa, and the glasses were not thoroughly cleaned. If you have dust allergy you may clean those yourself. I had clean the glasses myself because i couldn’t drink with stained glass. Breakfast was good, i’ve had better meal with the same price in other hotel. The omelette was cooked with palm oil i guess, there’s no butter. But the coffee was good, i think it was arabica. You have to bring your bath towel if you want to swim, i asked and i ran out towel in the pool. Receptionist and the hotelier were great, they’re friendly and helpful. One of the best hotel in bukittinggi. The cappucinnamon they sell in anai bar was great.

Dear SHOPIA YASMIN , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Good stay

Chelsy Y. Families - 16/12/2020 Confirmed reviews ALL

Its save to refreshing and work... The wifi is good so i can keep webinar without any trouble....chse is totally do in..

Dear DONNY ADAM , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Central

Rian J. M. Families - 15/12/2020 Confirmed reviews ALL

Clean room and comfortable

Dear RIAN JATI M. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Well located

Anonymous Business - 07/12/2020 Confirmed reviews ALL

The hotel located near Jam Gadang, I think this strenght point from your hotel to get more guests. But the lunch and dinner menu was the hotel's service weakness point, i was kinda boring of the menues.

Dear BILLY A NUGROHO, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Good stay, well located

Bun Y. Couples - 07/12/2020 Confirmed reviews ALL

Really2 satisfied

Dear BUN, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

A pleasant stay for a vacation

Rasmel N. Friends - 26/11/2020 Confirmed reviews ALL

I feel served very friendly and pleasantly, so that I feel at home

Dear RASMEL N SE , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

WELL LOCATED & GOOD STAY

Helen M. Families - 23/11/2020 Confirmed reviews ALL

This was the 2nd time we stayed in the hotel. We like the best location, near JAM GADANG, PASAR DI ATAS & DI BAWAH which all we can go by walk. We also love the legend building. The price is ok.

Dear SURJAWAN SUTJIADI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

best hotel in town, but could use some upgrades

Vj Business - 18/11/2020 Confirmed reviews ALL

the rooms are a little old for my taste

Dear JESWANI VIJAY KISHINCHAND , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Well located

Dedy S. Families - 14/11/2020 Confirmed reviews ALL

This were our 2nd time stay at Novotel bukit tinggi. We were very happy to stay at Accor group cause the service that you serve. We arrive at 12 noon and they allowed us to checkin early. Your HK team are very responsive when we asked for additional blanket for my parents. However, there are couple of things that you might considering: 1. No temperature check in front of the lobby for all guests when entering the hotel. Lack of covid protocol 2. We swam at the pool with our baby and saw a cigarette butt at your pool. It was very disturbing.

Dear DEDY SUPRIYADI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Great located

Nina Families - 03/11/2020 Confirmed reviews ALL

Located heart of Bukit Tinggi, near famous Istana Bung Hatta and Jam Gadang, nice Singgalang view, quick check in and check out process, need some renovation for furniture and equipment, bad odors on front of room

Dear NINA PARAMITA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

good stay

Bambang Business - 21/10/2020 Confirmed reviews ALL

nice experience

Dear BAMBANG PRAMONO , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

great stay

Ritchie R. Families - 19/10/2020 Confirmed reviews ALL

Novotel is one of my family favorite hotel in the last few year, always love the view, the food, and lots of great spot to take a photo.

Dear RITCHIE RAMBUN GURHANO , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Our most recent 20 reviews

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Novotel Bukittinggi Hotel 4 stars

Hotel extras