Hotel - Novotel Bukittinggi
Novotel Hotel Novotel Hotel

Novotel Bukittinggi Hotel

4.0/5 419 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

BANK DANAMON1 km / 0 mi BANK NAGARI0 km / 0 mi BII0 km / 0 mi BRI0 km / 0 mi CIMB NIAGA BANK1 km / 0 mi KODIM2 km / 1 mi POLICE STATION3 km / 1 mi PT.TELKOM1 km / 0 mi
BANK MEGA1 km / 0 mi BCA1 km / 0 mi BNI 461 km / 0 mi BTN0 km / 0 mi DAMKAR1 km / 0 mi PLN1 km / 0 mi PT.POS INDONESIA1 km / 0 mi

Your meetings and events

Our meeting room is equipped with modern Audio Visual facilities to accommodate your conferencing needs.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MERAPI I 36 m2 3 m 30 15 15 15 20
MERAPI II 36 m2 3 m 30 15 15 15 20
HARAU 50 m2 3 m 70 25 30 30 30
MERAPI III 55 m2 3 m 50 25 30 30 35
MANINJAU ROOM 110 m2 3 m 110 50 50 60 70
BALAI SIDANGBUNG HATTA 626 m2 8 m 800 300 400 300 400
    • Flipchart
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All 101 rooms have a sophisticated, modern design. They feature a key card lock, air conditioner, cable TV, shower with hot and cold water, IDD telephone line, minibar and coffee & tea making facilities.

  • 98 rooms
  • 12 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • International standard
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 2,443 reviews

Our guest reviews for
Novotel Bukittinggi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 419 reviews
Ailin Families - 26/11/2019 Confirmed reviews ALL
« Happy »

Good experienced stay here during my anniversary. Dinner was good but the waiter just 1 person so it’s hard to call the waiter. But overall i’m happy to stay here, good food, good room, friendly staff. And the location so strategic in bukit tinggi. Hope i could stay there again

Our hotel has responded to the review
Our hotel has responded to the review

Dear AILIN MURNIATI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Yanto C. Families - 23/11/2019 Confirmed reviews ALL
« Mr. »

Nice and very clean hotel, perfect place to re charge my batterie, And great staff hospitality, Thanks a lot to House keeping and receptionist whom informed us, our lost n found immediately, Saluddd

Our hotel has responded to the review
Our hotel has responded to the review

Dear YANTO FIRDO, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Desgit Families - 20/11/2019 Confirmed reviews ALL
« good breakfast »

friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear DESY GITAPRATAMA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Boon Friends - 19/11/2019 Confirmed reviews ALL
« Bad experience for the 2nd time. »

This is my 2nd time in the row staying with Novotel Bukittinggi. I really doubt I will be returned to stay for the 3rd time. I stayed for a night for the 1st time from 27-28 Jul 2019. I had a bedsheet with multiple blood stains and being changed with apology. Receiving the same survey form which I had feedback for the 1st time. No action and improvement taken until I stayed for the 2nd time recently from 16-17 Nov 2019. I asked myself to give you a 2nd chance, but unfortunately this time I had a very dirty towel!!! They change WITHOUT any apology. I had all the evidence with me. I wonder what kind of training, quality and standard had been going through! Is this because of the local culture? Come on, you are Novotel and I would have better expectations with the room rate I had paid! Your frontdesk personnel is very helpful and WIFI connections speed is excellent I must say that. However, other than these I don't see any advantage to pay so much money to stay here and giving myself a disappointment! Never again! Before I recent 2nd time staying with Novotel Bukittinggi, I did send an email replying to the Novotel General Manager and no response and simply ignoring my email. Well, fine. I may thought the email may not reach the General Manager, so I giving the 2nd try to stay with Novotel Bukittinggi again. What a disappointment!

Jerry P. Y. Business - 13/11/2019 Confirmed reviews ALL
« Overall i enjoyed my stay at Novotel Bukittinggi »

It was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JERRY PRIMA Y. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Fanny Families - 05/11/2019 Confirmed reviews ALL

This is my first time went to Bukittinggi. And choose novotel for stay. the hotel location is in city center, close to the famous jam gadang and food area. Surprisingly the the hotel building is quite old but in very good maintenance. There is swimming pool but kids area was to narrow. Over all is great experience stay at novotel. Hopefully my next visit can stay in new building area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FANNY ELVANDARI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Jeihan Families - 05/11/2019 Confirmed reviews ALL
« Nice hotel! »

One of the best hotels in Bukittinggi in my opinion. I chose a room with a mountain view. but all I can see is half a mountain because it's covered by a big tree. then the air conditioner is also difficult to control. maybe it's good to use a singke AC. other than that I am very happy with the restaurant service. The breakfast menu is delicious and varied. thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEHAN , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

H.hashim Couples - 04/11/2019 Confirmed reviews ALL
« Mrs »

Good. But if can replace the old furnitures in the room with new one could be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HANAZURA BINTI HASHIM , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Yudha Business - 04/11/2019 Confirmed reviews ALL
« nice but no other choice »

very good services, superb breakfast, standard old room, however it is expensive with such room like that

Our hotel has responded to the review
Our hotel has responded to the review

Dear RIECKY PATRAYUDHA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Hamzah M. Couples - 04/11/2019 Confirmed reviews ALL
« Good and clean hotel »

The location of hotel is in center area, very close to the mall and big clock. Food also good and I like to take my breakfast in the garden. Good and very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAMZAH M.,, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Rizanda M. Families - 03/11/2019 Confirmed reviews ALL
« Good »

Nice hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear RIZANDA , We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Vieta Business - 02/11/2019 Confirmed reviews ALL
« Amazing stay at Bukittinggi »

Rooms was clean, location is amazing and most of all I like their outdoor cafe and garden, really worth the stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEVIETA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Yudhi P. Couples - 31/10/2019 Confirmed reviews ALL
« Overwhelming! »

This is my super short trip in Bukittinggi, but stay in Novotel Bukittinggi leaves a good memories in my mind. Clean and Tidy room, nice mountain view, good breakfast, and friendly staffs. Keep up the gooddwork!

Our hotel has responded to the review
Our hotel has responded to the review

Dear YUDHI PRIMA WARDINATA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Agustian R. Families - 30/10/2019 Confirmed reviews ALL
« Great hotel in central location »

This hotel is very comfy, not to mention their services to member. Also the location is really in the central. Just a walking distance to the famous Jam Gadang of Bukittinggi

Our hotel has responded to the review
Our hotel has responded to the review

Dear AGUSTIAN R. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Ika Families - 30/10/2019 Confirmed reviews ALL
« Satisfying »

The breakfast was superb with various choices. The hotel was in the heart of the city which made it easier for tourists to go for shopping at the nearby shops and to find traditional delicacies at the nearby stalls. Unfortunately, it was hard to get a goodnight rest on Saturday night as the hotel had some sort of performances at the lobby area. Even though I stayed on the 3rd floor, the noises were disturbing especially for my 3-year-old son. Perhaps, the hotel could have it somewhere else. For example, outside the coffee house or at some open areas. We do enjoy some entertainment from the locals but please have it at the right place and at the right time. But overall, my stay at the hotel was satisfying. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NORFAZLIKA ABD KARIM , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Raden T. Solo - 27/10/2019 Confirmed reviews ALL
« Good view in room »

The room like classic, very comfortable, and good services

Our hotel has responded to the review
Our hotel has responded to the review

Dear RADEN T. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Amy Families - 22/10/2019 Confirmed reviews ALL
« Lovely hotel and friendly staff »

This is a really nice hotel. The staff are really friendly, yummy food and drink options and comfortable rooms. The pool area is lovely however this time I stayed the pool was a bit dirty and the steps slippy with algae and a lot of the sun loungers were broken. This wasn't the case when I came in May so I wonder if it's just an end of season problem? I would stay here again and recommend it. It is in a great location to walk to all the touristy sites of Bukittinggi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMY HICKS , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Zolidamohd D. Families - 22/10/2019 Confirmed reviews ALL
« Overall good stay wt improvement needed for a few areas »

Good location near the town center, spacious room, comfortable bed. Nice and tasty buffet breakfast; combination of western and local food. Hotel need to be more wheelchair friendly. Egg station for breakfast needs improvement; very slow service and poorly prepared omelette and sunny side; staff seems to struggle and unable to cope. Music too loud at night; be considerate to other guests trying to rest and sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZOLIDA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Muharpi Families - 08/10/2019 Confirmed reviews ALL
« Near place anywhere in Bukittinggi »

Enjoyable dan easy going any where

Our hotel has responded to the review
Our hotel has responded to the review

Dear MUHARPI MUHARPI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Era S. Couples - 08/10/2019 Confirmed reviews ALL
« Cozy, Nice and Warm »

Love staying in this lovely hotel: Very well kept property, staff are very warm and friendly .

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERA S. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

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