Novotel Bukittinggi Hotel 4 stars

Customer review rating 4.3/5 2,779 reviews

ALLSAFE approved hotel

Novotel Bukittinggi
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+ 21 Services

Hotel extras

  • Secure car park around Hotel

  • 6 Meeting Rooms with up to 1000 people capacity, around 626 m² of flexible space

  • Unheated Outdoor Swimming Pool & Fitness Centre

  • Free WiFi, Air Conditioned rooms, Coffee & Tea Maker, Baby Sitting Equipment on Request

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • MINANG KABAUPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Outdoor playground for children
  • Bicycles rental
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Bukittinggi

Jl Laras Datuk Bandaro
26115 bukittinggi
indonesia

Tel: +6275235000

Fax: (+62)75223800

Check-in from 14h00

Check out up to 12h00

  • ANS :  Padang

  • PT.TRANEX MANDIRI :  Padang

  • By plane

    MINANG KABAU At 75km / 46 miles - Shuttle paying

GPS :-0.306103, 100.367778

Companies

  • BANK DANAMON 1.0 km / 0.0 mi
  • BANK MEGA 1.0 km / 0.0 mi
  • BANK NAGARI 0.0 km / 0.0 mi
  • BCA 1.0 km / 0.0 mi
  • BII 0.0 km / 0.0 mi
  • BNI 46 1.0 km / 0.0 mi
  • BRI 0.0 km / 0.0 mi
  • BTN 0.0 km / 0.0 mi
  • CIMB NIAGA BANK 1.0 km / 0.0 mi
  • DAMKAR 1.0 km / 0.0 mi
  • KODIM 2.0 km / 1.0 mi
  • PLN 1.0 km / 0.0 mi
  • POLICE STATION 3.0 km / 1.0 mi
  • PT.POS INDONESIA 1.0 km / 0.0 mi
  • PT.TELKOM 1.0 km / 0.0 mi
Companies

Your meetings and events

Our meeting room is equipped with modern Audio Visual facilities to accommodate your conferencing needs.

Room descriptions and layouts

meeting rooms

From 1 to 800 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Podium

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All 101 rooms have a sophisticated, modern design. They feature a key card lock, air conditioner, cable TV, shower with hot and cold water, IDD telephone line, minibar and coffee & tea making facilities.

SUPERIOR WITH KING SIZE BED

Accessible room
  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

SUPERIOR ROOM WITH TWIN BED

Accessible room
  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

DELUXE ROOM WITH DOUBLE BED

Accessible room
  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

DELUXE ROOM WITH TWIN BED

Accessible room
  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

DELUXE ROOM WITH DOUBLE BED MOUNTAIN VIEW

Accessible room
  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: Mountain view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

DELUXE ROOM WITH TWIN BED MOUNTAIN VIEW

Accessible room
  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: Mountain view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

1 KING BED JUNIOR SUITE

Accessible room
  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Mountain view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Rooms

Our restaurants and bars

SIANOK RESTAURANT

Type of cuisine: International

The open air Sianok restaurant features local Padang specialties, Indonesian and international cuisines.

Lunch

06:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ANAI

Non contractual photo

The Anai Bar is the perfect spot to enjoy cocktails and stunning mountain view. Live Entertainment is available from Monday to Saturday

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Bukittinggi

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,779 reviews

tripadvisor

TripAdvisor Rating 4.0/5

430 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Strategic location

Customer review rating 4.0/5

T Solo - 06/04/2021 Confirmed reviews ALL

The services are good, however the quality of food could be little bit better

Dear TEGUH, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Well located, good stay. Need to do some maintainance on the room door.

Customer review rating 4.5/5

Edward Families - 01/04/2021 Confirmed reviews ALL

The hotel was very nice, staff was amazing, location is perfect. Only need to fixed the door because its too old.

Dear EDWARD NANDO , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

well located ...

Customer review rating 4.5/5

Vincentius S. Business - 30/03/2021 Confirmed reviews ALL

hotel near a good place for sight seeing and eat...

Dear VINCENTIUS S. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Good staycation

Customer review rating 4.0/5

Brama S. Couples - 18/03/2021 Confirmed reviews ALL

Room was clean as always, but the lighting inside the room is not really good (just my opinion). Staff in reception area could be better, not really friendly, unlike the other accor hotel which usually exceptional. Overall, it was nice experience stay in Novotel Bukittinggi.

Dear BRAMA PUTRA S. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

strategic lication and easy to reach by walk from the center if the city

Customer review rating 4.0/5

Nursyirwan Families - 16/03/2021 Confirmed reviews ALL

just satisfied

Dear NURYIRWAN EFFENDI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Best hotel at Bukit Tinggi

Customer review rating 3.5/5

Lucas Families - 11/03/2021 Confirmed reviews ALL

comfy hotels, kids friendly.

Bapak LUCAS KELWULAN yang terhormat, Kami sangat berterima kasih atas komentar Bapak mengenai kunjungan di Novotel Bukittinggi. Sangat menyenangkan bagi kami untuk menerima umpan balik dari Bapak. Kami akan memberitahukan komentar Bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena telah memberitahukan pengalaman Bapak, dan kami menunggu kunjungan Bapak berikutnya di Novotel Bukittinggi. Hormat kami, General Manager

good stay

Customer review rating 0.5/5

Anonymous Families - 04/03/2021 Confirmed reviews ALL

good

Dear ALEX,, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Good

Customer review rating 5.0/5

Diani Business - 25/02/2021 Confirmed reviews ALL

Good

Dear RACHMADIANI T , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Good Location

Customer review rating 4.5/5

Lysta Families - 24/02/2021 Confirmed reviews ALL

We stayed for 2 nights. Room is clean, didn't found plastic bottle (love it), good view to the mountain, located near Jam Gadang, Pasar Ateh where we can find Nasi Kapau and lot of souvenir shop, Fort De Kock, Zoo, Musium Bung Hatta, etc. All places are accessible by foot. Old building but have beautiful interior. Breakfast was vary, delicious lontong padang and bubur kampiun. Feel save, because i can found hand sanitizer every where. People are friendly. Thanks Novotel. It was a nice stay.

Dear DRA. MUARA LYSTA SIRAIT, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Well located

Customer review rating 5.0/5

Nickxon T. Families - 22/02/2021 Confirmed reviews ALL

Good service

Dear NICKXON T. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Food quality not good

Customer review rating 2.5/5

Klaus Families - 17/02/2021 Confirmed reviews ALL

Nice location, reservation was useless we booked at the same floor but we got different floor when checked in, have to argue with FO . accommodation is tired, kettle jug is broken, remote tv was not working and the worst thing is food quality, ordered room service and all the food were tasteless, breakfast was not good also, when we came at 8AM all the food mostly empty and took long time to refill. Was not what We expected for Novotel Brand.

Dear ROBBY , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Well located, nice design but room condition run down

Customer review rating 3.0/5

Vinsensius F. Families - 17/02/2021 Confirmed reviews ALL

The room atmosphere, especially the furniture are rundown

Dear VINSENSIUS F. , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Excellent stay

Customer review rating 5.0/5

Revy Friends - 17/02/2021 Confirmed reviews ALL

Thankyou for your great service :) I will definetly come back to your hotel

Dear MUHAMMAD REVY GUNADI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

as long we are stay at hotel we are get good experience there. thank u!

Customer review rating 4.0/5

Valdo R. I. Families - 09/02/2021 Confirmed reviews ALL

have a good service with staff like front office and houskeepingg, good service by them.

Dear VALDO RISKI ILAHI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Good Located

Customer review rating 4.0/5

Parwanto Families - 04/02/2021 Confirmed reviews ALL

Breakfast not good

Dear PARWANTO PARWANTO , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Standart

Customer review rating 3.0/5

Anonymous Families - 27/01/2021 Confirmed reviews ALL

The sofa dirty

Dear BERRIANDI ARWAN , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

I am fell like at home

Customer review rating 5.0/5

Aulia R. Families - 12/01/2021 Confirmed reviews ALL

because of the friendliness of the staff I feel like home, especially Mrs. Wulan

Dear AULIA R. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Need to review your hotel items quality regularly

Customer review rating 2.5/5

Fariz Families - 12/01/2021 Confirmed reviews ALL

Hi, I got a room that the air conditioner was not really good when I was check in. There was a leakage on the air conditioner. Glad that your technician can fix it. Also the hot water for drink is also got leakage. glad that it didn't break the electricity.

Dear MUHAMMAD FARIZ AGATI }, Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

strategic location

Customer review rating 3.5/5

M A. M. Business - 07/01/2021 Confirmed reviews ALL

comfy room, strategic location, great food. only lack of spaces for car Parking.

Dear M. ARIF M. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Hommy

Customer review rating 5.0/5

Mastenk Families - 06/01/2021 Confirmed reviews ALL

Second home, priority room for leisure and bussiness

Dear TENGKU RASDISYAH , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Our most recent 20 reviews

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