Hotel - Novotel Bukittinggi
Novotel Hotel Novotel Hotel

Novotel Bukittinggi Hotel

4.0/5 420 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • MINANG KABAU
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BANK DANAMON1 km / 0 mi BANK NAGARI0 km / 0 mi BII0 km / 0 mi BRI0 km / 0 mi CIMB NIAGA BANK1 km / 0 mi KODIM2 km / 1 mi POLICE STATION3 km / 1 mi PT.TELKOM1 km / 0 mi
BANK MEGA1 km / 0 mi BCA1 km / 0 mi BNI 461 km / 0 mi BTN0 km / 0 mi DAMKAR1 km / 0 mi PLN1 km / 0 mi PT.POS INDONESIA1 km / 0 mi

Your meetings and events

Our meeting room is equipped with modern Audio Visual facilities to accommodate your conferencing needs.

Novotel Bukittinggi Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MERAPI I 36 m2 3 m 30 15 15 15 20
MERAPI II 36 m2 3 m 30 15 15 15 20
HARAU 50 m2 3 m 70 25 30 30 30
MERAPI III 55 m2 3 m 50 25 30 30 35
MANINJAU ROOM 110 m2 3 m 110 50 50 60 70
BALAI SIDANGBUNG HATTA 626 m2 8 m 800 300 400 300 400
    • Flipchart
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All 101 rooms have a sophisticated, modern design. They feature a key card lock, air conditioner, cable TV, shower with hot and cold water, IDD telephone line, minibar and coffee & tea making facilities.

  • 98 rooms
  • 12 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • International standard
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 2,508 reviews

Our guest reviews for
Novotel Bukittinggi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 420 reviews
Fran M. Families - 16/01/2020 Confirmed reviews ALL
« Great experience in the middle of nostalgic City of Bukittinggi »

It was so convinient staying with Novotel. Warm welcome was quite suprising me and my family. The staff were so helpful. The most fascinating one is the building concept which drives me like hundreds of years behind. I had really a great time. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRAN M. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Ruli A. Families - 14/01/2020 Confirmed reviews ALL
« very impressive and I will recommend to my friends »

strategic place, nice and pleasant. the car park is a bit narrow

Our hotel has responded to the review
Our hotel has responded to the review

Dear RULI A. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Iwan R. Families - 14/01/2020 Confirmed reviews ALL
« Good serfant »

Thanks alot fo your are service

Our hotel has responded to the review
Our hotel has responded to the review

Dear IWAN r. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Zahir Families - 11/01/2020 Confirmed reviews ALL
« Unfortunately, below Novotel's own standards »

We expected a Novotel standard while staying here, but we received something below it. Don't expect European standard Novotel here. Fresh towels were not provided, and upon asking.. the staff thought that we wanted to exchange old towels for fresh ones. Used tissue was found in the toilet, so we are really unsure if the bathroom was even cleaned or not. Breakfast was good, but it is best to go early in the morning as they do not refill the food later in the morning. Nothing much was left when we went for breakfast at 9am. We got a room along the busy street, so it was pretty noisy with car honks and alarms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FERALDI ZAHIR , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Achmad F. Couples - 08/01/2020 Confirmed reviews ALL
« Mount view holiday at bukit tinggi »

Good drink Good food Best access

Our hotel has responded to the review
Our hotel has responded to the review

Dear ACHMAD F. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Donny Families - 04/01/2020 Confirmed reviews ALL
« Satisfied »

(+) Great Breakfast (-) Pay attention/improve your room cleaness Provide more parking space

Our hotel has responded to the review
Our hotel has responded to the review

Dear DONNY, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Reza M. Families - 31/12/2019 Confirmed reviews ALL
« Best location in Bukittinggi »

The front desk reception was attentive, need more improvement during the breakfast - to show the available table for the incoming guests. The room and bathroom were clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REZA M., We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Ito Families - 31/12/2019 Confirmed reviews ALL
« Bukittinggi wonderful experience »

Satisfied with the service, Perfect location, very friendly staff, Affordable price, Great ambiance

Our hotel has responded to the review
Our hotel has responded to the review

Dear INGE OCTAVIANA WIJAYA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Ronald Families - 27/12/2019 Confirmed reviews ALL
« Good »

Many item at the breakfast and delecious

Our hotel has responded to the review
Our hotel has responded to the review

Dear RONALD FOLANDANI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Daniel L. Couples - 24/12/2019 Confirmed reviews ALL
« Could have been much more pleasant. »

Most staff while friendly need further training. The receptionist was warm and welcoming. That was nice. At breakfast we ordered simple omelette. It took over half an hour. Cold egg left on the counter just won't cut it. The furniture at every location needed replacement. They looked tired and unclean. We had been visiting the hotel under different management in the last ten years. The furniture remained mostly the same. Given the rate that was comparable to that of Canadian or Swiss Novotel your parent company needs to revamp this particular location. What a shame as we enjoy the location and brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL L., Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Vj Business - 24/12/2019 Confirmed reviews ALL
« JUST OK »

STAFF IS FRIENDLY AND NICE, BUT THE ROOMS ARE A LITTLE OLD, AND I ALWAYS HAVE A PROBLEM WITH THE HOT WATER, ITS NOT HOT ENOUGHT TO SHOWER SPECIALLY AT NIGHTS, AND THE WATER PRESSURE IS NOT STRONG ENOUGH.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIJAY JESWANI K, Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Ceha S. Couples - 18/12/2019 Confirmed reviews ALL
« Great staying at fabulous hotel in the city center »

Check in and check out was great, the hotel is smack in the middle of city center, attentive service during breakfast, the only down side was the room door need a bit maintenance, its a bit hard to open our room door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RACHMAWATI s. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Anonymous Couples - 17/12/2019 Confirmed reviews ALL
« Secure but too noisy at night »

It,s agood hotel but the breakfast don't have variation on International menu

Our hotel has responded to the review
Our hotel has responded to the review

Dear FEDRIZAL NURDIN , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Andre F. Families - 16/12/2019 Confirmed reviews ALL
« Strategic Location »

Very strategic location in the middle of the city

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDRE F. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Mazlan Friends - 15/12/2019 Confirmed reviews ALL
« medium »

not bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAZLAN DAUD , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Yasmein I. B. Families - 13/12/2019 Confirmed reviews ALL
« Amazing! »

Although we check in late, still the staff treat our family very patient,polite n helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Ibu YASMEIN IRA b. yang terhormat, Kami sangat berterima kasih atas komentar Ibu mengenai kunjungan di Novotel Bukittinggi. Sangat menyenangkan bagi kami untuk menerima umpan balik dari Ibu. Kami akan memberitahukan komentar Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena telah memberitahukan pengalaman Ibu, dan kami menunggu kunjungan Ibu berikutnya di Novotel Bukittinggi. Hormat kami, General Manager

Azlee Families - 11/12/2019 Confirmed reviews ALL
« i am loving it »

It is a nice hotel . Nice architecture . Well maintained room . Friendly and welcoming staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMMAD AZLEE , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Business - 09/12/2019 TripAdvisor review
« Awesome »

Stay in this heritage hotel last week was very excited. On one end of the spectrum I have which is in a league of its own in terms of design. Even beyond that, I see some hotels that are actually pleasant to spend time at, while some clearly don’t care much about repeat business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zulfebriansyah, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Yusti S. Couples - 07/12/2019 Confirmed reviews ALL
« Nice place i love stay here »

I love stay here bcause like you are stay at home.comfort anf lux..next time we will back again

Our hotel has responded to the review
Our hotel has responded to the review

Dear CICI HUDA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Hadianto Families - 02/12/2019 Confirmed reviews ALL
« Need room repair or big renovation »

Broken mirror, dirty old furniture, tile & bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear TOTOK , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

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