Hotel - Novotel Bukittinggi
Novotel Hotel Novotel Hotel

Novotel Bukittinggi Hotel

4.0/5 422 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • MINANG KABAU
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BANK DANAMON1 km / 0 mi BANK NAGARI0 km / 0 mi BII0 km / 0 mi BRI0 km / 0 mi CIMB NIAGA BANK1 km / 0 mi KODIM2 km / 1 mi POLICE STATION3 km / 1 mi PT.TELKOM1 km / 0 mi
BANK MEGA1 km / 0 mi BCA1 km / 0 mi BNI 461 km / 0 mi BTN0 km / 0 mi DAMKAR1 km / 0 mi PLN1 km / 0 mi PT.POS INDONESIA1 km / 0 mi

Your meetings and events

Our meeting room is equipped with modern Audio Visual facilities to accommodate your conferencing needs.

Novotel Bukittinggi Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MERAPI I 36 m2 3 m 30 15 15 15 20
MERAPI II 36 m2 3 m 30 15 15 15 20
HARAU 50 m2 3 m 70 25 30 30 30
MERAPI III 55 m2 3 m 50 25 30 30 35
MANINJAU ROOM 110 m2 3 m 110 50 50 60 70
BALAI SIDANGBUNG HATTA 626 m2 8 m 800 300 400 300 400
    • Flipchart
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All 101 rooms have a sophisticated, modern design. They feature a key card lock, air conditioner, cable TV, shower with hot and cold water, IDD telephone line, minibar and coffee & tea making facilities.

  • 98 rooms
  • 12 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • RJ 11 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • International standard
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 2,553 reviews

Our guest reviews for
Novotel Bukittinggi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 422 reviews
Dimas M. Families - 23/02/2020 Confirmed reviews ALL
« Runaway »

Family

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIMAS M. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Anonymous Couples - 16/02/2020 Confirmed reviews ALL
« Great location and wonderful gracious building with lounge/ bar areas. Friendly staff. »

Excellent base location for West Sumatra. We enjoyed our extended stay for a local wedding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID BEECH JONES , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Aries N. Families - 13/02/2020 Confirmed reviews ALL
« Well located. »

Nice hotel, but your food, needs a serious improvement, especially your breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARIES N. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Dios Business - 12/02/2020 Confirmed reviews ALL
« Good Stay »

My Board have good stay and good expirience

Our hotel has responded to the review
Our hotel has responded to the review

Dear VAN DEVENTER , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Rian Families - 09/02/2020 Confirmed reviews ALL
« Well located »

The room is quite clean and the service was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIDIEN HENDRARIANTO We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hiro Solo - 09/02/2020 Confirmed reviews ALL
« Convenient location »

Though the room may need some renovations, it was properly maintained. The reception was fine in terms of keeping my luggage during my tour after check-out, etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HIRNORI MAEDA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Bakhiyah Families - 08/02/2020 Confirmed reviews ALL
« Awesome stay »

Great food for breakfast Very antique yet calm ambience Spacious room Good customer service Definitely will come again

Our hotel has responded to the review
Our hotel has responded to the review

Dear NURUL BAKHIYAH ZAINUDIN We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Arliska Business - 07/02/2020 Confirmed reviews ALL
« fine »

okay

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARLISKA FATMA ROSI We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Mani Couples - 06/02/2020 Confirmed reviews ALL
« Good Loaction »

Very happy to stay at Novotel Bukittinggi Hotel. To upgrade the breakfast. Staffs are very helpful. Keep up the good work team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S RUKUMANI SUBRMANIUM We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Edison Business - 06/02/2020 Confirmed reviews ALL
« Strategic location, delicious food »

Air conditioning needs to be fix, some noise disturb me

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDISON We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Wardoyo A. K. Families - 03/02/2020 Confirmed reviews ALL
« Well located and good stay and serviced »

Everything is good..

Our hotel has responded to the review
Our hotel has responded to the review

Dear WARDOYO ADI We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Lyn M. Families - 29/01/2020 Confirmed reviews ALL
« Great Location, Comfy Stay »

We stayed for 4 days 3 nights as returned guest. Room - Yes we got the interconnecting room as per request, however #232 & #233 was sooo far end which is long walk for my old folks. room condition clean however the air is not clean (the smell like as if the room has not been aired / open for quite a while) was it long time never been used?. for room #233 sofa got bad smell. Breakfast - overall enjoyable and good taste. Please take note of stray cat walking around - beneath our table and asking for food. Staff - Friendly and attentive front office staff. F&B - Friendly and extend awesome assistance Bell & Security- Helpful Thanks to HSKP staff for clean up our room as well. Overall we had a pleasant stay. keep it up!!

Anonymous Families - 26/01/2020 Confirmed reviews ALL
« Good location »

I booked mountain view room, paid a bit extra but they put me on the second floor.. indeed it was mountain view but because of the floor level that was too low so I had to see other people’s attic right in front of my window. Second time staying there but its was my first experience not able to go to the second floor because the elevator button refused to stop on the second floor. Food was so so, not that good..

Our hotel has responded to the review
Our hotel has responded to the review

Dear SALMAINA ELIAS, Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Efianto Families - 21/01/2020 Confirmed reviews ALL
« Everything is nice during my stay »

I love staying at Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear EFIANTO, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Ibun Couples - 20/01/2020 Confirmed reviews ALL
« Novotel bukit tinggi west sumatra »

Luarr biassah

Our hotel has responded to the review
Our hotel has responded to the review

Bapak IBUN yang terhormat, Kami sangat berterima kasih atas komentar Bapak mengenai kunjungan di Novotel Bukittinggi. Sangat menyenangkan bagi kami untuk menerima umpan balik dari Bapak. Kami akan memberitahukan komentar Bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena telah memberitahukan pengalaman Bapak, dan kami menunggu kunjungan Bapak berikutnya di Novotel Bukittinggi. Hormat kami, General Manager

Fran M. Families - 16/01/2020 Confirmed reviews ALL
« Great experience in the middle of nostalgic City of Bukittinggi »

It was so convinient staying with Novotel. Warm welcome was quite suprising me and my family. The staff were so helpful. The most fascinating one is the building concept which drives me like hundreds of years behind. I had really a great time. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRAN M. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Ruli A. Families - 14/01/2020 Confirmed reviews ALL
« very impressive and I will recommend to my friends »

strategic place, nice and pleasant. the car park is a bit narrow

Our hotel has responded to the review
Our hotel has responded to the review

Dear RULI A. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Iwan R. Families - 14/01/2020 Confirmed reviews ALL
« Good serfant »

Thanks alot fo your are service

Our hotel has responded to the review
Our hotel has responded to the review

Dear IWAN r. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Zahir Families - 11/01/2020 Confirmed reviews ALL
« Unfortunately, below Novotel's own standards »

We expected a Novotel standard while staying here, but we received something below it. Don't expect European standard Novotel here. Fresh towels were not provided, and upon asking.. the staff thought that we wanted to exchange old towels for fresh ones. Used tissue was found in the toilet, so we are really unsure if the bathroom was even cleaned or not. Breakfast was good, but it is best to go early in the morning as they do not refill the food later in the morning. Nothing much was left when we went for breakfast at 9am. We got a room along the busy street, so it was pretty noisy with car honks and alarms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FERALDI ZAHIR , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Achmad F. Couples - 08/01/2020 Confirmed reviews ALL
« Mount view holiday at bukit tinggi »

Good drink Good food Best access

Our hotel has responded to the review
Our hotel has responded to the review

Dear ACHMAD F. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

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