Hotel - Mercure Manado Tateli Resort and Convention
Mercure Hotel Mercure Hotel

Mercure Manado Tateli Resort and Convention

4.0/5 492 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

Mercure Manado Tateli Beach Resort is truly a unique place to host any kind of your business-leisure events. We offer a modern Convention Center which allows to cater up to 2000 guests, as well as 4 meeting rooms with direct access from lobby.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TATELI 56 m2 3 m 20 12 12 18 30
TOMOHON 72 m2 3 m 40 15 15 20 25
TONDANO 100 m2 3 m 60 40 40 40 60
MINAHASA 450 m2 4 m 200 40 40 60 100
MERCURE KAWANUA CONVENTION CENTE 1,350 m2 7 m 1500 150 150 450 750
    • Screen
    • Soundproof
    • Indoor and Outdoor facilities
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Fine Cuisine
    • Wedding ceremony
    • Wedding co-ordinator
    • Accommodation
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Modern, comfortable and spacious, each room features a key card lock, electronic safety box, centralised AC, WIFI access, satellite channels TV, shower with hot and cold water, IDD telephone line, minibar, and coffee and tea making facilities.

  • 242 rooms
  • 242 non-smoking rooms
  • 13 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 ALL Rating 738 reviews

Our guest reviews for
Mercure Manado Tateli Resort and Convention

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 492 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Veronica G. Families - 19/11/2019 Confirmed reviews ALL
« Awesome »

The staff are friendly, the rooms are clean. Except for the pool, the chemical I think are too much, because my hair are freeze for the next 2 days. And it’s not usually like that when I swim on another pool hahaha.. But, afterall it was an awesome experience! Thank you Mercure Manado for help us making our Prewedding photo session memorable. Surely will going back on our Honeymoon next year!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Veronica, Thank you for taking the time to share your experience about Mercure Manado Tateli Resort and Convention. We are glad that you chose our resort as a place to stay we hope you enjoyed it. Thank you as well for the appreciation of our service and facilities. To ensure that our guests have a great time staying with us is our priority. We apologize if there are things that did not meet your expectations this time. Many thanks for the feedback once again, and we certainly hope to have the chance to welcome you back in the future. Regards, Sigit Budiarso General Manager

Mohammad A. Business - 05/11/2019 Confirmed reviews ALL
« Awesome ;) »

Your accor membership privillege table was empty, so i joined and waited in line with others. Taking enough time to wait. But it’s all gone well when your staff handle my registration, after that long enough waiting time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to share your experience about Mercure Manado Tateli Resort and Convention. We are glad that you chose our resort as a place to stay we hope you enjoyed it. Thank you as well for the appreciation of our service and facilities. To ensure that our guests have a great time staying with us is our priority. We apologize if there are things that did not meet your expectations this time. Many thanks for the feedback once again, and we certainly hope to have the chance to welcome you back in the future. Regards, Sigit Budiarso General Manager

Veibby Families - 01/11/2019 Confirmed reviews ALL
« The kids loved the swimming pool. »

Stayed in total of 2 nights. 1st night was not so pleasant, drainage in the shower clogged, water ran out from the bathroom toward the bedside. Toilet also clogged and waste water started to run on the bathroom floor. Next day was moved to another room, which was nice and functions as it should. Room was clean and comfy. The kids loved the swimming pool. Breakfast looks great, complete even with the famous indonesian noodles (indomie) stall. Friendly staff, Friska at Kopi O is really attentive and helpful. Will definitely go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Veibby, Thank you for your review of your stay at Mercure Manado Tateli Resort and Convention. We are happy to know that you have enjoyed your stay and your kids loved the pool. Your review is important to us because we take our guests’ satisfaction as a priority, and your compliments will be delivered to our staff and will act as their encouragement to do even better in the future. We are looking forward to welcoming you again in the future. Regards, Sigit Budiarso General Manager

Jessica Friends - 14/10/2019 Confirmed reviews ALL
« AWESOME !! »

Will never be bored to always back in this hotel. The kindness of the employees made me feel like I was meeting my relatives. I felt so valued that i got special gift from Mercure. You guys so awesome <3 Room cleanliness that makes me comfortable and relaxed. With the extraordinary pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica, Thank you for the positive comment of your stay we do appreciate your feedback. We are happy that you chose our resort as a place to stay we hope you enjoyed it. It is nice to hear that our facilities, rooms, and services met your expectation, as our guests' satisfaction is our priority. I have shared your review with our team they were all pleased, to be of service during your stay. It will serve as encouragement as we continue to provide high standards of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Sigit Budiarso General Manager

Friends getaway - 13/10/2019 TripAdvisor review
« AWESOME !! »

Will never be bored to always back in this hotel. The kindness of the employees made me feel like I was meeting my relatives. I felt so valued that i got special gift from Mercure. You guys so awesome <3 Room cleanliness that makes me comfortable and relaxed. With the extraordinary pool.

Accor M. Friends - 07/10/2019 Confirmed reviews ALL
« Front desk »

Lucy was really helpful and care about my request. One staff can change your overall experience. Thanks to her.

Agung Families - 01/10/2019 Confirmed reviews ALL
« Family resort »

We stay at this hotel with family. We got upgraded room. The staff are friendly and helpfull. Clean and good room. It seem like they already expect us to come. Touching welcome ammenities for a gold member

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agung, Thank you for the positive comment of your stay we do appreciate your feedback. We are happy that you chose our resort as a place to stay we hope you enjoyed it. It is nice to hear that our facilities, rooms, and services met your expectation, as our guests' satisfaction is our priority. I have shared your review with our team they were all pleased, to be of service during your stay. It will serve as encouragement as we continue to provide high standards of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Sigit Budiarso General Manager

Timothy S. Solo - 21/09/2019 Confirmed reviews ALL
« Satisfied »

The hotel was really great. It is nice to stay in surrounded by sea view, beautiful garden, and a good facility of gym. However i waited for almost two hours for checked in, maybe the hotel staff has prepared the room quite long because the room is too big. But overall i liked the hotel view and scenery. Thank you so much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy, Thank you for taking the time to share your experience about Mercure Manado Tateli Resort and Convention. We are glad that you chose our resort as a place to stay we hope you enjoyed it. Thank you as well for the appreciation of our service and facilities. To ensure that our guests have a great time staying with us is our priority. We apologize if there are things that did not meet your expectations this time. Many thanks for the feedback once again, and we certainly hope to have the chance to welcome you back in the future. Sincerely, Sigit Budiarso General Manager

Stephan Families - 20/09/2019 Confirmed reviews ALL
« Very friendly staff, hotel needs an overhaul »

Staff was always friendly ad very helpful. Rooms need an overhaul. Furniture looks worn, fungus in the bathroom, airco blowing directly to your head whilst you are sleeping and basic hotel info and escape/emergency plan missing. Nothing to do for toddlers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephan, Thank you for taking the time to tell us about your experience at the Mercure Manado Tateli Resort and Convention. We apologize for the inconvenience you had experienced we ensure you that we are taking the appropriate measures to address the problem and prevent future occurrence. At Mercure, we strive to provide a superior service experience for each customer; Therefore, your feedback is important to us. We appreciate your sharing your concerns, and we hope you will give us a chance to serve you better in the future. Sincerely, Sigit Budiarso General Manager

Rita Solo - 19/09/2019 Confirmed reviews ALL

Nice hotel, tasty breakfast, good hospitality.. but on day 1 the shower was broken, day 2 i found my room was open maybe after room boy finished clean up my room he forgot to close the door, nothing Happened but quiet uncomfortable for me

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rita, Thank you for taking the time to tell us about your experience at the Mercure Manado Tateli Resort and Convention. We apologize for the inconvenience you had experienced we ensure you that we are taking the appropriate measures to address the problem and prevent future occurrence. At Mercure, we strive to provide a superior service experience for each customer; Therefore, your feedback is important to us. We appreciate your sharing your concerns, and we hope you will give us a chance to serve you better in the future. Sincerely, Sigit Budiarso General Manager

Celine Couples - 16/09/2019 Confirmed reviews ALL
« Relaxing and peaceful »

Very relaxing and peaceful environment. Staff are very helpful. Dive center just downstairs is definitely a plus! Only downside is that if there is a convenience store inside, that would be perfect. Because of the long distance to the main road outside is quite dark at night. And I see that the hotel is trying to help the environment, which is very good! If the soap in the bathroom could be changed to biodegradeable ones like those from Bali Alus (PT Bali), that would be awesome!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Celine, Thank you for the positive comment of your stay we do appreciate your feedback. We are glad that you chose our resort as a place to stay we hope you enjoyed it. Thank you as well for the appreciation of our service and facilities. To ensure that our guests have a great time staying with us is our priority. We apologize if there are things that did not meet your expectations this time. However, we will put as a consideration your input regarding the convenience store and the soap. Many thanks for the feedback once again, and we certainly hope to have the chance to welcome you back in the future. Regards, Sigit Budiarso General Manager

Graend Families - 13/09/2019 Confirmed reviews ALL
« Puas »

Good Improvement.... check in time, breakfast and service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graend, Thank you for your review of your stay in Mercure Manado Tateli Resort and Convention. We are happy to know that you have enjoyed your stay and that our facilities, rooms, and service have met your expectation. Your review is important to us because we take our guests’ satisfaction as a priority, and your compliments will be delivered to our staffs and will act as their encouragement to do even better in the future. We are looking forward to welcoming you again in the future. Regards, Sigit Budiarso General Manager

Dessen Families - 13/08/2019 Confirmed reviews ALL
« Need improvement »

Breakfast variety need to improve, no lettuce even already asking the kitchen staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dessen, Thank you for taking the time to tell us about your experience at the Mercure Manado Tateli Resort and Convention. We apologize for the inconvenience you had experienced we ensure you that we are taking the appropriate measures to address the problem and prevent future occurrence. At Mercure, we strive to provide a superior service experience for each customer; Therefore, your feedback is important to us. We appreciate your sharing your concerns, and we hope you will give us a chance to serve you better in the future. Sincerely, Sigit Budiarso General Manager

Mufti Couples - 12/08/2019 Confirmed reviews ALL
« Great Place to Get away »

This place is great to enjoying the momen with family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mufti, Thank you for taking the time to share your experience about Mercure Manado Tateli Resort and Convention. We are glad that you chose our resort as a place to stay we hope you enjoyed it. Thank you as well for the appreciation of our service and facilities. To ensure that our guests have a great time staying with us is our priority. We apologize if there are things that did not meet your expectations this time. Many thanks for the feedback once again, and we certainly hope to have the chance to welcome you back in the future. Regards, Sigit Budiarso General Manager

Jhon W. Business - 03/08/2019 Confirmed reviews ALL
« Awesome »

Services and facilities were great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jhon, Thank you for the positive comment of your stay we do appreciate your feedback. We are happy that you chose our resort as a place to stay we hope you enjoyed it. It is nice to hear that our facilities, rooms, and services met your expectation, as our guests' satisfaction is our priority. I have shared your review with our team they were all pleased, to be of service during your stay. It will serve as encouragement as we continue to provide high standards of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Sigit Budiarso General Manager

Nielson A. Families - 16/07/2019 Confirmed reviews ALL
« Spend 1 night on the weekend with family »

Need improvement : - Wifi are too slow, it's faster to use XL Cellular data then the hotel's wifi. Need to organize the breakfast team better. - Empty tables got &quot;Reserved&quot; sign and the waiters stated we can not sit there , this is the first time I know reservation needed to be guarantee got table for breakfast, especially lots of guests are looking for tables for breakfast in my case at about 8 o'clock. - Pancake served without maple syrup or honey, it's like tinutuan (bubur manado) without vegetables.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Mercure Manado Tateli Resort and Convention. We apologize for the inconvenience you had experienced we ensure you that we are taking the appropriate measures to address the problem and prevent future occurrence. At Mercure, we strive to provide a superior service experience for each customer; Therefore, your feedback is important to us. We appreciate your sharing your concerns, and we hope you will give us a chance to serve you better in the future. Regards, Sigit Budiarso General Manager

Harni Families - 15/07/2019 Confirmed reviews ALL
« Aweeesssooommmeeeee »

Although we had late check in, the front office staff did a good job in welcoming us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harni, Thank you for taking the time to share your experience about Mercure Manado Tateli Resort and Convention. We are glad that you chose our resort as a place to stay we hope you enjoyed it. Thank you as well for the appreciation of our service and facilities. To ensure that our guests have a great time staying with us is our priority. We apologize if there are things that did not meet your expectations this time. Many thanks for the feedback once again, and we certainly hope to have the chance to welcome you back in the future. Regards, Sigit Budiarso General Manager

Anonymous Friends - 24/06/2019 Confirmed reviews ALL
« Satiesfied »

The view and service was statisfied only the AC was not cool and the toilet's door was so hard to be opened

Our hotel has responded to the review
Our hotel has responded to the review

Dear Novinna, Thank you for taking the time to share your experience about Mercure Manado Tateli Resort and Convention. We are glad that you chose our resort as a place to stay we hope you enjoyed it. Thank you as well for the appreciation of our service and facilities. To ensure that our guests have a great time staying with us is our priority. We apologize if there are things that did not meet your expectations this time. Many thanks for the feedback once again, and we certainly hope to have the chance to welcome you back in the future. Sincerely, Sigit Budiarso General Manager

Ironia I. M. Business - 15/06/2019 Confirmed reviews ALL
« Love this &quot;romantic&quot; place. »

For me, it's a very nice place to stay for holiday. Clean, comfortable with nice view around the room, quiet. For anyone who likes photography, there are nice spots to take pictures. So romantic to so beautiful red sunset. Nice and delicious foods. Thank you for all the good services. Sincerely, @Ironia@

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ironia, Thank you for taking the time to share your experience about Mercure Manado Tateli Resort and Convention. We are glad that you chose our resort as a place to stay we hope you enjoyed it. Thank you as well for the appreciation of our service and facilities. To ensure that our guests have a great time staying with us is our priority. We apologize if there are things that did not meet your expectations this time (The value for the money). Many thanks for the feedback once again, and we certainly hope to have the chance to welcome you back in the future. Regards, Sigit Budiarso General Manager

Herland R. Families - 06/06/2019 Confirmed reviews ALL
« Mr »

Im so glad to visit that place, nice place and there services is very good. Thanks a lot for te experince..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Herland, Thank you for the positive comment of your stay we do appreciate your feedback. We are happy that you chose our resort as a place to stay we hope you enjoyed it. It is nice to hear that our facilities, rooms, and services met your expectation, as our guests' satisfaction is our priority. I have shared your review with our team they were all pleased, to be of service during your stay. It will serve as encouragement as we continue to provide high standards of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Sigit Budiarso General Manager

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