Mercure Kuala Lumpur Shaw Parade 4 stars

Customer review rating 4.4/5 3,983 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Kuala Lumpur Shaw Parade
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+ 19 Services

Hotel extras

  • First Mercure brand in Kuala Lumpur

  • Boasting a 24-hour front desk

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mercure Kuala Lumpur Shaw Parade

152 Jalan Changkat Thambi Dollah
55100
kuala lumpur
malaysia

Tel: +60392243030

Fax: (+60)392243039

Check-in from 15h00

Check out up to 12h00

  • By plane

    KLIA At 57km / 35.42 miles

  • By train

    RAPIDKL MONORAIL At 0.8km / 0.5 miles

GPS :3.139884, 101.712267

Companies

  • MITSUI & CO PTE LTD 1.0 km / 0.62 mi
  • TAIPEI ECONOMIC OFF 2.6 km / 1.62 mi
  • TEJANA TRADING 1.0 km / 0.62 mi
Companies

Your meetings and events

meeting rooms

From 1 to 160 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Day light

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All rooms are tastefully designed with modern facilities including WIFI access and cable TV. Perfect for business and leisure travellers. Hotel has 3 room types: Deluxe Rooms, Privilege Rooms, and Suites, and 2 rooms for physically challenged guests.

Deluxe Room with 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Deluxe Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Executive Room with 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Privilege Room

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

Our All Day Dining Restaurant serves a combination of Asian and international cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Non contractual photo

Lobby Bar provides a relaxing ambience for all guests after a long day of activities in the city.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Non contractual photo

Pool Bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Kuala Lumpur Shaw Parade

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,983 reviews

tripadvisor

TripAdvisor Rating 4.5/5

657 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located, good stay

Customer review rating 4.4/5

Doris Families - 22/09/2020 Confirmed reviews ALL

I am very happy with the hotel during this short stay. Their location is strategic, easy access to everywhere. The staff are friendly and still manage to handle the customers well during this pandemic. And they have been very well handling the safety of all and comply to the SOP for this pandemic. I would recommend Mercure to my friends and family.

Love the place . The room was comfortable, clean and staff are friendly .

Customer review rating 4.4/5

Mohd R. Solo - 21/09/2020 Confirmed reviews ALL

I enjoy my stay

Pleasant experience

Customer review rating 4.4/5

Faizal R. Solo - 21/09/2020 Confirmed reviews ALL

Had a wonderful 3D2N stay. Check-in was quick. Room was spacious and comfortable. Breakfast was served a la carte due to current restriction but was given the option to be served to your room or having it at the restaurant. Because there were not so many people (due to COVID), the rooftop pool and bar were not crowded. Excellent nightview from the top. Check out was also quick and efficient.

Good stay

Customer review rating 4.4/5

Fazuwar Families - 21/09/2020 Confirmed reviews ALL

In overall it was a pleasant stay. However, due to the covid19 pandemic, the swimming pool only open at 6pm to 10pm daily. The front office staff should be more alert because I was told to have a sit at the sofa when I wanted to checked in because they are attending other guests. They told they will inform me to check in once they finish with the existing guests. I kept waiting there until I saw they are attending 2 new guests without realizing that they supposedly to entertain me first.

Friendly staffs

Customer review rating 4.4/5

Anyapitch J. Couples - 20/09/2020 Confirmed reviews ALL

I have been stay 1 night, there are awesome service even rmco situation still provided welcome drinks, welcome fruits and clearly instructions during stay. All facilities are clean, new, neatful. This is recommended hotel that I never get from others in malaysia.

Great stay, comfort and great customer service

Customer review rating 4.4/5

C. C. H. Families - 20/09/2020 Confirmed reviews ALL

Customer service was great as the room were decorated and staff were attending to our requests well. Food is also very good. We had a pleasant stay.

Very good

Customer review rating 4.4/5

Y.h.jung Business - 17/09/2020 Confirmed reviews ALL

Very good support from the reception staff

Customer review rating 4.4/5

C. T. Couples - 15/09/2020 Confirmed reviews ALL

I've been here many times. Everytime I come to kl inwi stay at Mercure Shaw parade. Due to the quality are always up to standard. The staff are are nice and helpful.

Comfort Room & Good Location

Customer review rating 4.4/5

Rishamrosli Friends - 14/09/2020 Confirmed reviews ALL

Well said, its MCO. For me the hotel is the best. Near to town, easy to get a grabcar and easy to get a food too. Yes when it come to night time the area become quiet due to MCO, its normal. The room, i like it so much!! the bed was amazing!! Clean room and spacious room. Only about the room amenities, the hotel only provide shower cap and sanitary bag, if can please provide also toothbrush and shaving kit. Thank you so much to Miss Phui See (sorry if wrongly spell her name) the reception staff was very friendly and helpfull, a very polite girl. The smile on her face never gone. And also a big thanks to Mr Syawal (Reservation person) who help me through my booking and never complaint even too much question i asked.Very recommended to stay here. If stay here,must use the pool at night time, the view is the best!!

GOOD STAY

Customer review rating 4.4/5

Anonymous Couples - 14/09/2020 Confirmed reviews ALL

Mco period. Fruit basket, breakfast send to my room. NICE Room, bed and pillow good stay.. The hotel offer 2nd night for 1/2 price.

good

Customer review rating 4.4/5

Anonymous Couples - 14/09/2020 Confirmed reviews ALL

room very comfortable

Nice place to stay with excellent hospitality services!

Customer review rating 4.4/5

Thetravelersasyraf Friends - 13/09/2020 Confirmed reviews ALL

The stay here was top notch! The room was spacious and the bed was very comfy. The staffs are very welcoming and informative. Also, surrounding area has many restaurant to choose from. Location was great too! It was an easy walk to the major mall (Berjaya Times Square) in the area. Special mentioned to Syawal from reservation team, Dayang from guest service and Ms Toh (if I'm not mistaken a Chinese Lady Duty Manager). You guys very awesome. Keep it up the good work. Definitely I'll be back.

Osem place

Customer review rating 4.4/5

Abdul M. Solo - 12/09/2020 Confirmed reviews ALL

Osem

Good location, easy access

Customer review rating 4.4/5

L. Business - 10/09/2020 Confirmed reviews ALL

Good front office service, meet all my request every time visit to Mercure Shaw Parade. Comfortable bed, good cleanliness. Room reservation system are perfect.

Good stay

Customer review rating 4.4/5

P. Solo - 08/09/2020 Confirmed reviews ALL

Excellent, but breakfast needs improvement

Good stay..i like the room

Customer review rating 4.4/5

Safina Families - 07/09/2020 Confirmed reviews ALL

I really satisfies with the hotel room & environment..

Excellent

Customer review rating 4.4/5

Aliah Friends - 07/09/2020 Confirmed reviews ALL

Very nice and clean hotel, bed is super comfortable and staff is amazing and very friendly. Will definitely stay here again.

Well located, spotless

Customer review rating 4.4/5

Anonymous Couples - 05/09/2020 Confirmed reviews ALL

Sound proof Convenient

Good

Customer review rating 4.4/5

Norani B. S. Families - 01/09/2020 Confirmed reviews ALL

Staff very friendly, good service, clean hotel, perfect breakfast, strategic location in town.

Little gem in KL

Customer review rating 4.4/5

Debbie J. Couples - 01/09/2020 Confirmed reviews ALL

Modern & sophisticated interior deco, cleanliness is consistent, professional staff & delicious breakfast.

Our most recent 20 reviews

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