Mercure Selangor Selayang

Mercure Selangor Selayang 4 stars

Customer review rating (ALL Rating) 4.5/5 1,279 reviews

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Hotel extras

  • Within walking distance to the shopping centre, restaurants and Selayang Hospital.

  • Infinity pool with 180 degree view of city.

  • Free high speed WIFi and free web corner.

  • Meeting facilities that can host up to 200 guests.

  • Large ballroom that can host up to 600 guests for weddings or business meeting events.

ALLSAFE approved hotel

Hotel location

Mercure Selangor Selayang

NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES
68100 SELANGOR
Malaysia

Telephone +60 3-6128 9999

Fax +60 3-6128 9998

  • METROBUS:  KUALA LUMPUR JALAN IPOH

  • By plane

    KLIA At 76km / 47.22 miles - Shuttle paying

  • By plane

    SUBANG AIRPORT At 32km / 19.88 miles - Shuttle paying

  • By train

    KL SENTRAL At 17.7km / 11 miles

GPS:3.243774, 101.651781

Companies

  • BABA PRODUCTS 2 km / 1.24 mi
  • FAMA 1 km / 0.62 mi
  • FFM BERHAD 31 km / 19.26 mi
  • FMM 9 km / 5.59 mi
  • HUA YANG BERHAD 4 km / 2.49 mi
  • JL99 GROUP 4 km / 2.49 mi
  • KIAN JOO 6 km / 3 mi
  • LINATEX RUBBER 6 km / 3.73 mi
  • MOLTEC PRECISION 1.5 km / 0.93 mi
  • NSEETECH 19 km / 11.81 mi
  • PICO 13 km / 8.08 mi
  • POLICE STATION 4.5 km / 2.8 mi
  • POS MALAYSIA 3 km / 1.86 mi
  • SEACERA TILES 2 km / 1.24 mi
  • WHITE HORSE MRKTG 1.5 km / 0.93 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MERAKI

Enjoy an interactive dining experience at Meraki Outlet. Our buffet features Asian and international cuisine for breakfast, lunch and dinner.

Your meetings and events

Our naturally lit meeting facilities can be set up in a variety of layouts including banquet, theatre, boardroom, classroom and U shape. Perfect to host to your business meetings or social functions.

Room descriptions and layouts

5 

meeting rooms

From 1 to 600 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

All rooms feature either a comfortable double bed or 2 single beds and offer practical amenities required for a pleasurable stay including high speed WIFI access. Comfortably accommodate up to 2 adults.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,279 reviews

TripAdvisor Rating  3.0/5  42 reviews

Chef being unprofessional behaviour

Customer review rating 2.0/5

Najihah Families - Confirmed reviews ALL

Hi Mercure Hotel. I have held a family function event at your Elysian 1 meeting hall on 30 July 2022. I was made to understand that we can utilise the hall until 12am but we’re plan to finish early than that. However, while the event still running around 10pm++, your chef on duty rushed through the main door and clumsily checked the food and wanted to pack everything up. I was standing very near to the main door and about to hit it when the chef came in. This behaviour was very unacceptable and unprofessional. Not only he interrupted our event but also rushing to clear every food before our event finished. Luckily my family has already packed the food first but some already been taken up before us. I totally understand the hotel policy that if guess wanted to pack food, it is beyond hotel’s responsibility. I’ve no issue with that and taking full responsibility. But, what upset me is your staff behaviour. I dont know the chef’s name but I think he’s a Malay guy. On the other hand, Mani & Azrul are very helpful during the event and we are extremely satisfied with their services. We also stayed 1 night in your hotel and the overall it was a nice stay.

Dear Mrs Najihah A., Thank you for taking the time to tell us about your experience at the Mercure Selangor Selayang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daljit Gill General Manager

Good stay

Customer review rating 4.5/5

Mfa Business - Confirmed reviews ALL

Overall good stay. Spacious room with fairly good amenities. However abit disappointed with breakfast

Dear Mr Mohd Faizal A., We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Good food, delicious food, early food service

Customer review rating 4.0/5

Fathin Business - Confirmed reviews ALL

it was an awesome experience

Dear Ms Fatinah M., We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

great

Customer review rating 5.0/5

Noor H. I. Business - Confirmed reviews ALL

very good

Dear Noor Hayati I., We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

spacious room, best service and scrumptious food!

Customer review rating 5.0/5

Azlin Solo - Confirmed reviews ALL

Best stay!

Dear Miss Azlin Nurain A., We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

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Other web-users rate our hotel

  • 188 reviews 8.2/10 Location
  • 587 reviews 7.5/10 Room
  • 461 reviews 8.9/10 Service
  • 13 reviews 10/10 WiFi
  • 321 reviews 6.4/10 Cleanliness
  • 242 reviews 7.9/10 Comfort
  • 106 reviews 8.8/10 Value
  • 90 reviews 5.9/10 Breakfast

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