Mercure Selangor Selayang 4 stars

Customer review rating 4.1/5 609 reviews

Mercure Selangor Selayang
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Hotel extras

  • Within walking distance to the shopping centre, restaurants and Selayang Hospital.

  • Infinity pool with 180 degree view of city.

  • Free high speed WIFi and free web corner.

  • Meeting facilities that can host up to 200 guests.

  • Large ballroom that can host up to 600 guests for weddings or business meeting events.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Selangor Selayang

NO B G 12 DATARAN EMERALD
JALAN PS 11 PRIMA SELAYANG
BATU CAVES
68100
selangor
malaysia

Tel: +60361289999

Fax: (+60)361289998

Contact email

Check-in from 14h00

Check out up to 12h00

  • METROBUS :  KUALA LUMPUR JALAN IPOH

  • By plane

    KLIA At 76km / 47.22 miles - Shuttle paying

  • By plane

    SUBANG AIRPORT At 32km / 19.88 miles - Shuttle paying

  • By train

    KL SENTRAL At 17.7km / 11 miles

GPS :3.243774, 101.651781

Companies

  • BABA PRODUCTS 2.0 km / 1.24 mi
  • FAMA 1.0 km / 0.62 mi
  • FFM BERHAD 31.0 km / 19.26 mi
  • FMM 9.0 km / 5.59 mi
  • HUA YANG BERHAD 4.0 km / 2.49 mi
  • JL99 GROUP 4.0 km / 2.49 mi
  • KIAN JOO 6.0 km / 3.0 mi
  • LINATEX RUBBER 6.0 km / 3.73 mi
  • MOLTEC PRECISION 1.5 km / 0.93 mi
  • NSEETECH 19.0 km / 11.81 mi
  • PICO 13.0 km / 8.08 mi
  • POLICE STATION 4.5 km / 2.8 mi
  • POS MALAYSIA 3.0 km / 1.86 mi
  • SEACERA TILES 2.0 km / 1.24 mi
  • WHITE HORSE MRKTG 1.5 km / 0.93 mi
Companies

Your meetings and events

Our naturally lit meeting facilities can be set up in a variety of layouts including banquet, theatre, boardroom, classroom and U shape. Perfect to host to your business meetings or social functions.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

All rooms feature either a comfortable double bed or 2 single beds and offer practical amenities required for a pleasurable stay including high speed WIFI access. Comfortably accommodate up to 2 adults.

Superior Room with 1 Double Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • Views: City side, Forest view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 Single Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • Views: Forest view, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 Double Bed, Executive Floor

Accessible room
  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • Views: Forest view, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 Single Beds, Executive Floor

Accessible room
  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • Views: Forest view, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

MERAKI

Type of cuisine: International

Enjoy an interactive dining experience at Meraki Outlet. Our buffet features Asian and international cuisine for breakfast, lunch and dinner.

MERAKI BAR

Non contractual photo

The bright and cheery Bar offers a delectable range of refreshments and light snacks.

Our guest reviews for
Mercure Selangor Selayang

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

609 reviews

tripadvisor

TripAdvisor Rating 3.0/5

38 reviews

Bad experience.

Customer review rating 4.1/5

Azli B. Z. Families - 06/04/2020 Confirmed reviews ALL

Check in on 11/3 and check out 12/3, these is my second stays in Accor brand, first stays i had a good experience and room clean and specious. At these time is horrible room was dirty specially carpet and shower tap was broken there is no tap head to control the hot and cold water room given was smaller. did brought up these issue to the ladies at the counter. after a while she called me and give batter room. Housekeeping Leaders need to look into these issue and planing a schedule of special cleaning. Accor is good brand. Nice furniture at lobby area

Dear Encik Azli, Thank you for taking the time to tell us about your experience at the Mercure Selangor Selayang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daljit Gill General Manager

Good stay

Customer review rating 4.1/5

Amalina B. M. S. Couples - 28/03/2020 Confirmed reviews ALL

Good stay

Dear Cik Amalina, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Very comfortable

Customer review rating 4.1/5

Hazimin B. S. Business - 23/03/2020 Confirmed reviews ALL

Comfortable bed and separation between toilet & bathroom

Dear Encik Hazimin S., We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Well located

Customer review rating 4.1/5

Zura Business - 21/03/2020 Confirmed reviews ALL

The room was nice. However there was no toilet door. Would appreciated it if there was toilet door to separate from the room. Breakfast was a bit bland. Otherwise, it was a good experience and i will definitely come back.

Dear Ms. Nor Lina Maizura I., We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also take note of your feedback regarding toilet door and breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Great

Customer review rating 4.1/5

Indrakesumawati B. A. Families - 20/03/2020 Confirmed reviews ALL

The staffs were friendly and helpful. The food was also awesome.

Dear Ms. Indrakesumawati, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Convenient

Customer review rating 4.1/5

Karen Families - 17/03/2020 Confirmed reviews ALL

We had function at the restaurant silver spoon and didn’t want to drive back home to Cheras, we decided to have a staycation instead.

Dear Ms. Karenjit Kaur, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill Genera Manager

Good location

Customer review rating 4.1/5

Timi Friends - 17/03/2020 Confirmed reviews ALL

Kind and helpful stuff, decorative hotel, nice rooftop pool. We liked it.

Dear Ms. H., We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Good location

Customer review rating 4.1/5

Andi Friends - 17/03/2020 Confirmed reviews ALL

The staff was very kind and helpfull, decorative hotel with a nice rooftop pool. We liked to be there.

Dear Ms. G., We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Good and satisfied

Customer review rating 4.1/5

Hawari A. Business - 15/03/2020 Confirmed reviews ALL

All in good condition and well prepared plus friendly staffs

Dear Encik Hawari, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Good stay. Nice room

Customer review rating 4.1/5

Amirul Couples - 13/03/2020 Confirmed reviews ALL

The room is nice. Not so crowded. But can I know how long it takes to get back the deposit?

Dear Mr. Amirul Radzi, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Further regarding your inquiry for the authorization from your credit card as deposit for your stay, we had contacted our merchandise bank to have the amount release soonest possible. It will take up to 7- 14 days. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Nice

Customer review rating 4.1/5

Tasha Couples - 12/03/2020 Confirmed reviews ALL

Nice place to stay but should be more parking..

Dear Cik Nur Eezra Anis Tasha, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and also parking as mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Need to improve the cleanliness in the room.

Customer review rating 4.1/5

Sara M. Families - 09/03/2020 Confirmed reviews ALL

I found yellow stains on my bed-sheets and few black stained on the carpet area.

Dear Encik Sara, Thank you for taking the time to tell us about your experience at the Mercure Selangor Selayang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will ensure our housekeeping team check the linen and mattress issue as highlighted and ensure the same issue will not be effecting other guest. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daljit Gill General Manager

Good stay

Customer review rating 4.1/5

Umai Friends - 07/03/2020 Confirmed reviews ALL

Good stay

Dear Cik Siti U., We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Nice getaway even for a day

Customer review rating 4.1/5

Nurul S. Solo - 07/03/2020 Confirmed reviews ALL

The staff there is really nice. I had a nice and smooth check-in experience. The room is really spacious. Perfect for a night getaway just to relax your mind after a hectic week of working. Bathroom is clean. All the amenities is in mannerly order. I really do enjoy my stay there. Definitely will come again.

Dear Cik Nurul S., We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback regarding our room and reception services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager
Customer review rating 4.1/5

Hezlan A. Business - 06/03/2020 Confirmed reviews ALL

The room tempreture should be more cold.

Dear Encik Hezlan, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. We will take note of your comments to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Good

Customer review rating 4.1/5

Hidayah Families - 01/03/2020 Confirmed reviews ALL

Very comfortable

Dear Cik Noorhidayah, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Good stay

Customer review rating 4.1/5

Zulkiflee B. Y. Friends - 01/03/2020 Confirmed reviews ALL

Everthing was good..except no space to hang clothes inside toilet and bathroom.

Dear Encik Zulkiflee, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also look into the improvement need for the bathroom hanger as mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

A surprisingly nice hotel at KL outskirts

Customer review rating 4.1/5

Mohamad Business - 01/03/2020 Confirmed reviews ALL

My stay was only for a night. I checked in almost midnight and it was smooth without any hitches. The room is well appointed and spacious. The only cons I have encountered only the corridor is a bit stuffy and the provided shower gel is a bit basic. All in all, I had wonderful sleep on the super fluffy bed.

Dear Mr. Mohamad Azmi, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback regarding our bed. At the same time, we will look into the improvement need for corridor cleaning and also our room amenities as highlighted. We hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Please stay

Customer review rating 4.1/5

Awizul Couples - 27/02/2020 Confirmed reviews ALL

It was a pleasant & memorable stay at Mercure Selayang. Staff were very attentive & welcoming. Bed was really comfy!

Dear Encik Awi, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback regarding service of our staff and comfort of our room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Good stay

Customer review rating 4.1/5

Nor F. B. C. A. Couples - 26/02/2020 Confirmed reviews ALL

Everything is good and i was really satisfied with the room.

Dear Cik Nor Fadhilah, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback for your overall stay and our room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager
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