ibis Paris Gare du Nord TGV Hotel 3 stars

Helpful staff at reception. Very impressed by the catering staff at breakfast. Room was clean. Sound of the metro in a first-floor room was a little unfortunate. Second stay on top floor was much quieter.

Located in a busy area.Staff were helpful and friendly. The room was small but big enough for a short stay. Good modern shower with plenty of hot water. The beds were comfortable and the room was clean. There was a good breakfast available until 10am.

Convenient, efficient and welcoming

İ spent one quiet night . The person at the desk was very welcomming and smiling . So was the person in charge at the breakfast .

Very basic hotel - 5th floor room ,noisy as window would not shut properly, very small and one lift. Alarm call booked for 6:00 did not happen. Plus point close to gare de Nord. Free breakfast not experienced as no time

Good position, comfortable bed, very clean, lovely staff on reception- soap dispenser in shower empty

comfortable but noisy outside

Location worked for us and we felt well cared for

Old hotel. Bad rooms, really needs an upgrade. Old beds and old pillows. The rooms stink of foul smell. Cleaning staff has major attitude. Didn’t try breakfast this time so can’t comment. Some of the nights they appoint new staff at reception who have no idea what to do. Charles at the reception is the only saving grace who tries his best to keep helping everyone in the best way he can. Good job Charles, the African guy.

We stayed at this hotel many times bfeore. Why? It's a great hotel with nice clean rooms with good breakfast in the morning and very friendly staff. It's located just across Gare du Nord so you don't have to go far to drop off your bags when you arrive by train. It'all so has metroline 4 and 5 at Gare du North so what more do you need?

The stay was alright but due to the strange smell in the room and all the noise in the road, it lost a few points.

We had a comfortable stay in Paris because of the convenience we experienced at Ibis Paris Gare du Nord TGV.

I feel very bad with the service here. Firstly, I was impressed to choose the IBIS to my second stay as I did two years ago. However, I was mistreated from here; overcharged fare because of the hotel reservation (firstly we accepted 36 euros but finally we were charged 133 euros when we sent e-mail to ask this, the hotel ignored by not answering me my questions up to now) (Since the happening incident, the staff accepted to do the refund for my pre-paid 133 euros , but now they don’t even contact me) my lost or forgot bag (the hotel told me they would contact the taxi company they reserved and the taxi would bring my bag to the hotel on Jan 4 and they will inform me but now they didn’t even answer my e-mail) I hope my comment will be valuable for anyone who reads this , and solve the problem as I am an important customer during my stay so that I can choose IBis as option no matter where I travel.

Ibis has everything as advertised and no nasty surprises. Staff was friendly and the room was in an overall good condition. Excellent location for transport.

I booked a room for 3 including M. husband, M. daughter and myself, one night check in 28 Dec 2019 and check out 29 Dec 2019. When we arrived, the receptionist told us there is no room for 3 available due to booking system error. He gave us two single rooms (406 and 402) instead. Though we were not comfortable to split into 2 rooms, we had no choice. We brought in our luggages to room 406 and opened the door 402, we was shocked as the room was then occupied. Imagine if we let M. daughter to check in the room on herself?? We went down and talked to the receptionist about the situation. We finally got other room but the whole experience was really bad.