Novotel Madrid Center

Novotel Madrid Center 4 stars

Customer review rating (ALL Rating) 4.5/5 2,129 reviews

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Hotel extras

  • Family Rooms with WIFI and air-conditioning

  • Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.

  • Telemedicine service with free access to medical teleconsultations.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

ALLSAFE approved hotel

Hotel location

Novotel Madrid Center

O Donnell 53
28009 MADRID



  • By plane

    MADRID BARAJAS At 12km / 7.46 miles

  • By train

    ATOCHA At 3.6km / 2.24 miles

GPS:40.421618, -3.672168


  • A N F P 1 km / 0.62 mi
  • BP 3 km / 1.86 mi
  • CITROEN 1 km / 0.62 mi
  • ERIKSSON 5 km / 3.11 mi
  • ESPASA CALPE 1 km / 0.62 mi
  • GRUPO ZETA 0.5 km / 0.31 mi
  • KOIPE CARBONELL 19 km / 11.81 mi
  • PROSEGUR 3 km / 1.86 mi
  • RENFE 9 km / 5.59 mi
  • REPSOL 6 km / 3 mi
  • SISLEY 2.7 km / 1.68 mi
  • URALITA 3 km / 1.86 mi
  • WARNER MUSIC SPAIN 3 km / 1.86 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Your meetings and events

Meeting@Novotel is your guarantee of success. 24,750 sq. ft. (2,300 m²) of exclusive event space in 21 areas, designed to be adapted to the image of each customer, technological and catering requirements and the comfort of participants.

Room descriptions and layouts


meeting rooms

From 1 to 1,000 


Configuration is not available for these requirements
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Our accommodation(s)

Novotel rooms combine modernity and elegance, technology and furnishings. All rooms are equipped with free WIFI, air-conditioning, minibar, 37" flat-screen TV, safe, hairdryer and rain shower. Select a Superior Room for the location on the upper floors of the hotel and additional amenities. Executive Rooms offer exclusivity and additional comfort during your stay thanks to their spaciousness, location and distinctive details.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,129 reviews

TripAdvisor Rating  4.0/5  2,518 reviews

Certificate of excellence 2022


Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL


Great spot to explore Madrid

TripAdvisor rating 5.0/5

Michelle K Business - TripAdvisor review

Like nearly all Novotels, the staff are excellent and the rooms are comfortable, with solid WiFi, a safe, good toiletries, and a very comfy bed. This is a very large hotel, but the rooms are well-isolated so you won't hear a thing. I slept like a baby. The breakfast is amazing, with chorizo, tortilla, and so much more, don't skip it. The roof terrace is really nice and the items on the menu are very good. The pool is a little small, and you can't drink by the pool, but it's nice for a quick dip on a hot day. Very conveniently located by the Metro and in an interesting neighbourhood, do check out La Tasqueria de Javi Estevez, a Michelin-star restaurant that is great and unpretentious -- and 2 minutes walk away!

A-M-A-Z-I-N-G FEEDBACK! Thank you so much Michelle, it´s great to know our guests experiences. We will share it with our team and definitely, we will love to receive you again back soon. Have a great day and enjoy your summer! @NovotelmCenter

excellent hotel

Customer review rating 4.5/5

Mankash J. Families - Confirmed reviews ALL

Overwhelmed with how excellent this hotel is and how it surpassed all my expectations. Fantastic service, staff and facilities. Yuri was standout member as was Duran.Highly recommended

Well located hotel with roof terrace & pool

Customer review rating 5.0/5

Neekita H. Families - Confirmed reviews ALL

We enjoyed our brief stay. The room was not arranged for 3 people but this was efficiently resolved. The quality of the complimentary toiletries were great. To have access to the roof terrace and pool during the height of summer in the heart of Madrid was a welcome bonus.

Consistently excellent

Customer review rating 4.5/5

V F. D. Families - Confirmed reviews ALL

We stayed in Madrid for 1 night at the start of our holiday and 2 days at the end. The standard and quality of service absolutely excellent I stayed in Novotels in multiple countries and always can depend on the same standard found everywhere - Madrid was particularly good Remain a loyal customer for my next trip overseas - can always depend on Novotel

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Other web-users rate our hotel

  • 836 reviews 8.7/10 Location
  • 1,021 reviews 7.5/10 Room
  • 1,116 reviews 9.2/10 Service
  • 21 reviews 7.6/10 WiFi
  • 520 reviews 8.6/10 Breakfast
  • 337 reviews 8.6/10 Cleanliness
  • 332 reviews 7.5/10 Amenities
  • 228 reviews 8.4/10 Vibe

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