Novotel Madrid Center

Novotel Madrid Center 4 stars

Customer review rating (ALL Rating) 4.5/5 3,030 reviews

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Hotel extras

  • Family Rooms with WIFI and air-conditioning

  • Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.

  • Telemedicine service with free access to medical teleconsultations.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

ALLSAFE approved hotel

Hotel location

Novotel Madrid Center

O Donnell 53
28009 MADRID

GPS:40.421618, -3.672168

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Your meetings and events

Meeting@Novotel is your guarantee of success. 24,750 sq. ft. (2,300 m²) of exclusive event space in 21 areas, designed to be adapted to the image of each customer, technological and catering requirements and the comfort of participants.

Room descriptions and layouts


meeting rooms

From 1 to 1,000 


Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Novotel rooms combine modernity and elegance, technology and furnishings. All rooms are equipped with free WIFI, air-conditioning, minibar, 37" flat-screen TV, safe, hairdryer and rain shower. Select a Superior Room for the location on the upper floors of the hotel and additional amenities. Executive Rooms offer exclusivity and additional comfort during your stay thanks to their spaciousness, location and distinctive details.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,030 reviews

TripAdvisor Rating  4.0/5  2,549 reviews

Good stay

Customer review rating 3.5/5

Fabrizio Business - Confirmed reviews ALL

The room is clean and comfortable. The bar was too noisy and the food not in line with my expectations

good stay

Customer review rating 4.5/5

S Couples - Confirmed reviews ALL

very good as always

Nice hotel in madrid

Customer review rating 4.0/5

Susan M. Solo - Confirmed reviews ALL

A little far from the city center but close to the Parque and the price was better. The restaurant is very understaffed at night. Rooms are good and quiet. Staff was super helpful.

Very good location and attentive staff

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL


Feedback for housekeeping

TripAdvisor rating 5.0/5

Nomad48583864035 TripAdvisor review

Rooms were very well cleaned and sanitized . Furnitures were also well polished and maintained . Staffs were also very professional and helpful thanks to Aniket from housekeeping for taking care of our room very nicely.

Two thumbs up! Thanks a lot for you kindly comment, it is always a pleasure to receive positive feedback. We will share it with our collegue Aniket and her department. Kind regards from Madrid, @Novotelmcenter

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Other web-users rate our hotel

  • 1,178 reviews 8.8/10 Location
  • 1,458 reviews 7.5/10 Room
  • 1,608 reviews 9.3/10 Service
  • 30 reviews 6.2/10 WiFi
  • 764 reviews 8.6/10 Breakfast
  • 517 reviews 8.2/10 Cleanliness
  • 327 reviews 8.3/10 Vibe
  • 267 reviews 4.6/10 Value

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