Hotel - Novotel Roma Eur
Novotel Hotel Novotel Hotel

Novotel Roma Eur Hotel

4.0/5 1,135 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CIAMPINO AIRPORT
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 9:00-1100 / 17:00-24:00
    • Opening hours : Week-end 9:00-1100 / 17:00-24:00

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ABBOTT5 km / 3.11 mi ALLERGAN5 km / 3.11 mi CONFINDUSTRIA2 km / 1.24 mi ENI0.8 km / 0.5 mi ISTAT0.8 km / 0.5 mi MICROSOFT0.7 km / 0.43 mi POSTE ITALIANE0.8 km / 0.5 mi
ABBVIE5 km / 3.11 mi ANGELINI3 km / 1.86 mi ENEL0.8 km / 0.5 mi GROUPAMA0.8 km / 0.5 mi MAPEI0.8 km / 0.5 mi MINISTERO SALUTE0.2 km / 0.12 mi PROCTER & GAMBLE3 km / 1.86 mi

Congress centre

AUDITORIUM MASSIMO1.4 km / 0.87 mi PALAZZO CONGRESSI2.6 km / 1.62 mi

Exhibition centre

FIERA DI ROMA15.7 km / 9.76 mi

Your meetings and events

Experience has enabled Novotel to acquire real expertise in organizing meetings for 10 to 50 people across its network, while some hotels are also specialists in organizing conferences.The Meeting@Novotel offer ensures Novotel provides solutions to meet all needs.

Novotel Roma Eur Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALA 1 36 m2 2 m 30 12 15 16 0
SALA 2 56 m2 2 m 50 24 28 26 0
SALA 3 72 m2 2 m 60 26 32 30 0
SALA PLENARIA (2+3) 128 m2 2 m 110 40 40 50 50
    • Videoconferencing
    • Podium
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 126 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 1,826 reviews

Our guest reviews for
Novotel Roma Eur

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,135 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Robert Solo - 18/02/2020 Confirmed reviews ALL
« Typical, good Novotel property in a nice quiet area of Rome »

There were no surprises. The hotel has unusual styling but is very prototypical of Novotel properties. The room was comfortable, as was the bedding. The room had good proportions and the bathroom was roomy. The front desk personnel were exceptionally helpful and kind. The breakfast was good. There is a parking lot. However, public transportation is also available. A Metro comes most of the way and then a 5 or 10 minute bus ride can be added, which stops directly in front of the hotel. While this is not in the old center of Rome, EUR is a wonderful area. I really enjoyed my brief stay.

Amir D. Business - 15/02/2020 Confirmed reviews ALL
« Well located to my needs »

Location was the main advantage. The room was not clean enough. No Iron & a Board in the room and the board I got when asked was extremely uncomfortable. Staff was kind & hospitality was good.

Mr J. Business - 10/02/2020 Confirmed reviews ALL
« Convenient location for business purposes »

Whilst located well for certain businesses, it's not the best for those wishing to visit/tour around Rome, being quite far from public transport (There is a bus stop outside the hote;, but not sure if this would take you anywhere useful. There is a local shopping mall, with all the necessary, but beyond that, there is not much to do or see, unless you're visting some of the many nearby businesses.

Aimen Business - 02/02/2020 Confirmed reviews ALL
« Decent stay »

It was my second time staying at the hotel for business reasons. First time I booked the normal room, this time It was the superior room. Rooms are clean, staff is helpful. However, the entertainment system for the TV in the superior room was awful. Tried to connect with my phone to access Netflix and there was no way to connect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we thank you for taking the time to share your feedback. Your comments are very important to us and do help us to make improvements. We hope to welcome you back to our hotel very soon! Sincerely, Elena Zanella General Manager

Business - 18/01/2020 TripAdvisor review
« For business and leisure »

Comfortable and suitable for both business and leisure. Great support from staff, young and passionate. Rooms are more than fine, breakfast sound, Gavius restaurant able to provide you with local and international cuisine.

Roberto C. Families - 11/01/2020 Confirmed reviews ALL
« AGREEMENTS NOT FOLLOWED »

I have made a reservation by Internet with the value of 355,00 Euro and I had to pay at the front desk 379,00 Euro. In addition to that I requested a discount for the last day since we couldn´t have breakfast due to the time flight. The attendant indicated that it wouldn'´t be possible but would prepare 3 packs with a breakfast to go. This packs with breakfast to go were never received. We left the hotel at 6:00 am with no breakfast. Luckily we had something to eat in the room otherwise we would get in trouble if we believed what the attendant said. It´s important to remember that I stay in this hotel every year and this time nothing was working well. The frigobar was broken and it took them mor than 24 hours to change. The safe was locked and couldn´t be used as well.

Our hotel has responded to the review
Our hotel has responded to the review

Gentile Cliente, la ringraziamo per avere condiviso la sua esperienza. Spiacenti per gli inconvenienti riscontrati, porgiamo le nostre scuse assicurando che siamo già intervenuti al fine di migliorare i nostri servizi. Ci auguriamo di riconquistare la sua fiducia in occasione di un prossimo soggiorno. Cordialmente, Elena Zanella Direttore

Danilo Families - 08/01/2020 Confirmed reviews ALL
« Great stay as usual »

I’ve been to the Novotel Roma EUR several times over the last year both for business and with my family. Every time it has been a pleasant stay, great staff, clean rooms, comfortable beds, good breakfast. I will go back again...probably in 2 weeks time

Sourav Families - 07/01/2020 Confirmed reviews ALL
« It was good »

Hotel stuffs are very cooperative. Facilities are also good. Room quality could have been better (e.g. there were problem with bathroom door which was not expected).

Sylwester Families - 04/01/2020 Confirmed reviews ALL
« Very friendly hotel »

We was with small dog, team was great and friendly, was great time

Tk Business - 09/12/2019 Confirmed reviews ALL
« Business visit »

I found the staff polite and professional. The food was good and the room was clean and well maintained. I was disappointed that a pair of cufflinks had gone missing from my room. I probably left them on a table or on the bed and they had then vanished. I had hoped that they would be put somewhere in my room where I could see them. I looked all over the room for about three days. I know I did not lose them anywhere else since I had not chosen to wear them. Disappointed. If they are found, I would appreciate them being returned to me if they are found.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we thank you for taking the time to tell us about your experience at our Novotel Roma Eur. I appreciate your positive comments that I will immediately share with all our Staff. However, I am very surprised about the fact of your cufflinks....actually I double checked with the Staff and no-one was aware of this matter. Chambermaids are well trained on their job and should the items have been found upon your departure would have been registered in the lost & found. We are really sorry about your disappointment, hope you will trust us. Sincerely, Elena Zanella General Manager

Aimen Business - 13/11/2019 Confirmed reviews ALL
« Everything was great apart from wifi »

The wifi was really bad throughout the stay

Ed Families - 06/11/2019 Confirmed reviews ALL
« dissatisfied »

no family friendly and room was not good enough , dirty and windows dirty over looking a dilapidated building - not a good site for holiday makers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we thank you for taking the time to tell us about your stay at our property and are sorry that your experience did not meet your expectations. We do apologize for that. Be sure we will pay more attention on room cleaning; while, as regards the building nearby, luckily is under renovation and soon will be definitly a good looking. Sincerely, Elena Zanella General Manager

Couples - 24/10/2019 TripAdvisor review
« Great Stay »

We travel to Italy twice a year and always spend our last night in Rome, usually in the historic area where there is no parking available. Novotel Eur offers free parking and short drive to the metro station where there is also parking available

Barry M. Business - 18/10/2019 Confirmed reviews ALL
« Bed bugs »

I stayed in room 321 for 2 nights and I am now suffering from insect bites from your bed linen. I am extremely dissatisfied and am in discomfort from numerous bites to my hands, neck, back and feet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest we thank you for taking the time to tell us about your experience at our hotel and I am sorry that it did not meet your expectations; please allow me to express my sincerest apologies. Please be assured that we have taken the appropriate measures to address the problem and prevent future occurrence. Hope to welcoming you back in the future. Sincerely, Elena Zanella General Manager

Anonymous Families - 18/10/2019 Confirmed reviews ALL
« Very bad hotel »

Perfume was stolen from our room. The hotel is extremely insecure. The safe is not screwed to the wall and can easily be taken. There was no reaction to complaints. The room is very poorly cleaned. The door to the toilet can not be locked and is a sliding door with very large gaps on all sides.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest,, we thank you for taking the time to tell us about your experience at our Property; please allow me to express my sincerest apologies indeed. Please be assured that we have taken the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elena Zanella General Manager

Burak Business - 13/10/2019 Confirmed reviews ALL
« Not satisfied »

Breakfast especially the scrambled Eggs were bad. The elevator was quite slow. The shower equipment was Broken. The Last day I stayed, there was no shampoo, soap at the room. Probably cleaners got them to renew but forgot to put the new ones. The Wi-Fi also was not stable and slow. This hotel was my worst experience with Accor Hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we thank you for taking the time to tell us about your stay at our Property. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us; please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elena Zanella General Manager

K. E. Families - 09/10/2019 Confirmed reviews ALL
« Good food »

Good hotel

Milo C. Business - 07/10/2019 Confirmed reviews ALL
« sufficiente »

sufficiente

Ginevra Families - 29/09/2019 Confirmed reviews ALL
« Very enjoyable »

Great room, lovely breakfast and kind and helpful staff

Jj Families - 03/09/2019 Confirmed reviews ALL
« Good stay at Novotel Roma Eur though I was expecting better for 4* »

Overall good experience but it’s the little things that make the difference. I did not feel expected as a Accor Gold Customer when I checked in. I had to ask for the upgrade, when I said that I needed a late check out they first spoke about there was no amenities pack or welcome note in the room, or fruit-sweets. The breakfast was OK, nothing special, limited choice in my opinion. The room fine, clean, with two good queen size beds. The TV was small.

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