Mercure Macon Bord de Saone Hotel 4 stars

Customer review rating 3.9/5 2,998 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Macon Bord de Saone Hotel
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+ 23 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Free private car park

  • 20mn walk from downtown area

  • Animals accepted (1 per room)

  • Fully equipped meeting rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)Paying
  • Fitness centre (Nearby)Paying
  • Well-being
  • Bicycles rental (Nearby)Paying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Mercure Macon Bord de Saone Hotel

26 Rue Pierre de Coubertin
71000
macon
france

Tel: +33385219393

Fax: (+33)3/85391145

Check-in from 15h00

Check out up to 12h00

  • ARRET JEAN MOULIN :  A G

  • By plane

    LYON ST EXUPERY At 91.2km / 56.67 miles

  • By car

    A 40 At 2.7km / 1.68 miles

  • By car

    A6 At 6.1km / 3.79 miles

  • By train

    MACON LOCHE At 8.4km / 5.22 miles

  • By train

    MACON VILLE At 2.8km / 1.74 miles

GPS :46.318093, 4.842326

Companies

  • CAVE DE LUGNY 21.0 km / 13.05 mi
  • COURANT CORELCO 10.0 km / 6.21 mi
  • CREDIT AGRICOLE 2.0 km / 1.24 mi
  • DANONE 65.0 km / 40.39 mi
  • EUROSERUM 7.0 km / 4.35 mi
  • GROUPAMA 3.0 km / 1.86 mi
  • ITRON 5.0 km / 3.11 mi
  • METSO 4.0 km / 2.49 mi
  • MSA SAFETY 28.0 km / 17.4 mi
  • REGILAIT 7.0 km / 4.35 mi
  • REPACK S 34.0 km / 21.13 mi
  • SAB 39.0 km / 24.23 mi
  • SCHNEIDER ELECTRIC 4.0 km / 2.49 mi
  • SESCOI 2.0 km / 1.24 mi
  • VILLE DE MACON 2.0 km / 1.24 mi
Companies

Your meetings and events

For your seminars, team building, meetings, management committees or cocktails, the Mercure Macon offers flexible rooms for up to 120 people

Room descriptions and layouts

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Audio and video equipment

  • Fully equipped meeting rooms will facilitate your seminars and activities

  • Office

  • Lectern

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Let yourself be seduced by the harmonious blend of elegance, modernity and comfort of your room. Quiet and spacious, our rooms will seduce you with the view of the Saône or the park.

Classic Room with 1 king-size bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: Courtyard View, Park view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Superior Family Room with 1 king-size bed and 1 double sofa bed

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities

PRIVILEGE ROOM with 1 king-size bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)
Rooms

Our restaurants and bars

AU FIL DE L'O

Type of cuisine: Regional

During your stay, experience local cuisine. From egg meurette to Burgundy snails, continue your discoveries with our Charolais meat and poultry from Bresse. Try the local specialties at "Au Fil de l'O".

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR AU FIL DE L'O

Non contractual photo

Come to AU FIL DE L'O and be tempted by our local and regional wines, plates and tapas directly from the Burgundy region

Our guest reviews for
Mercure Macon Bord de Saone Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

2,998 reviews

tripadvisor

TripAdvisor Rating 3.5/5

536 reviews

Great location for Le Spot Expo

Customer review rating 3.9/5

Irene S. Solo - 19/10/2020 Confirmed reviews ALL

Friendly welcome, bright and clean hotel reception area. Room was a little tired, but perfectly clean. Windows need replaced - Old and unable to see out of. Comfortable bed, welcoming hot 'rain style' shower. Tea/coffee courtesy tray a welcome extra.

Dear IRENE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you for sharing with us our imperfections which have marked you and which obviously require our full attention. We hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs - Service Réception

GOOD LOCATION BY THE SOANE

Customer review rating 3.9/5

Christopher H. Couples - 27/09/2020 Confirmed reviews ALL

Very good receptionist assisted by an excellent stagiaire. The best Mercure we have stayed in since the end of the lock down. Ideally placed if visiting Macdon or splitting a long trip from north to south or vice versa.

Dear CHRISTOPHER H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs - Service Reception

Ok

Customer review rating 3.9/5

Brandon Business - 16/09/2020 Confirmed reviews ALL

Conforme

Madame,Monsieur S., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Mâcon Bord de Saône. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame,Monsieur, en l’expression de nos sentiments les meilleurs. Anaïs - Service Reception

Well located, let down by tired smelly room

Customer review rating 3.9/5

Anonymous Couples - 06/09/2020 Confirmed reviews ALL

Covid restricted stay. On arrival waited for Approx 10 mins to be greeted at the reception After chasing down a member of staff. Booked a privilege room. Once we open the door strong smell of damp later located from the toilet And shower room where extractor fans we not working. Room generally looked tired and carpet had areas of stains. Location was perfect but overall not a nice stay and was happy to leave.

Dear GERARD M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mâcon Bord de Saône. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comme il faut

Customer review rating 3.9/5

Smark Families - 06/09/2020 Confirmed reviews ALL

Nice rooms, easy parking, quick check in and check out. A bit pricey, and a ridiculously priced breakfast at 18 euros per person....

Dear STYLIANOS M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About the breakfast, the price is leveled on our standing, but we respect your feelings about it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Just about ok

Customer review rating 3.9/5

Anonymous Families - 01/09/2020 Confirmed reviews ALL

We got there late (11pm) after a long drive. We have two kids including a tiny baby. We had to wait several minutes for someone to show up to reception. We were given a smokers room that smelled like a freakin ashtray. Although the hotel was clearly not full, the receptionist denied my request for another room because his computer wasn’t working. Everything was downhill from there.

Dear MEHDI B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mâcon Bord de Saône. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie

Great stay

Customer review rating 3.9/5

F D. Couples - 24/08/2020 Confirmed reviews ALL

Arrived later than planned, but still very welcomed, evening meal available, was a restricted menu but very good, along with the beer and rosé! Our dog was very welcomed at a small charge of €9 Clean room with comfortable bed

Dear FIONA D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie

No rest with such bed

Customer review rating 3.9/5

Daniel M. Families - 11/08/2020 Confirmed reviews ALL

I came to stay 1 night for a bit of rest along our way. The bed was such hard I hardly slept half of the night. I am a traveler for professional purpose and those kind of long life beds are not fit for a 3 or 4 stars hotel. I will post a special review and I await your response so that I can see include your response in my review.

Dear DANIEL M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mâcon Bord de Saône. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Eva

RAS

Customer review rating 3.9/5

D. B. Couples - 11/08/2020 Confirmed reviews ALL

RAS

Dear B. D., See you soon in Mercure Mâcon Bord de Saône ! Eva

Very good hotel room, but very bad hotel management and service

TripAdvisor rating 3.5/5

rvannamen Couples - 07/08/2020 TripAdvisor review

After our good experiences last year, we decided to book this hotel again this year. Upon arrival at the end of the afternoon the receptionist was the the only staff member in the entire hotel. The hotel was fully booked and he was responsable for the reception, bar and terrace. He tried to make the best of it. Outside the building needs urgent refurbishment. The garden as well as the boxes for plants and flowers at the terrace have not seen a gardener in months. Several lampposts on the parking were not working or damged. (we already noticed that during our visit two weeks earlier!) In short: BAD MANAGEMENT, ACCOR unworthy!!! The general Manger, mrs. Parole had of course the weekend off, and we could not reach her, or any assistant, to take our complaints.

Very good room. Long waiting in the restaurant

Customer review rating 3.9/5

Ruud Couples - 06/08/2020 Confirmed reviews ALL

Check-in was OK. The room was very good according to our expectations of last year. However the service in the restaurant was very slow. We had to wait more than an hour for only a main course. Apparently no supervision!

Dear RUUD E. V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mâcon Bord de Saône. Despite all our efforts, we were not able to provide the quality service we are used to. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eva

Excellent hotel for an overnight stopover

Customer review rating 3.9/5

Sruthanach Solo - 04/08/2020 Confirmed reviews ALL

Very convenient hotel for a stopover from a long motorway journey. I have stayed here now about ten times. The people are friendly, the rooms comfortable and the pool and outside bar area are wonderful for relaxing. The restaurant is good for breakfast, although not very exciting in the evening

Dear JOHN Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PAROLE Helyne Directrice
Customer review rating 3.9/5

Raif C. Families - 25/07/2020 Confirmed reviews ALL

All good but beds rough. Mattresses solid as rocks!

Dear RAIF C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PAROLE Helyne Directrice

Great location

Customer review rating 3.9/5

John Couples - 19/07/2020 Confirmed reviews ALL

Room was small but clean.

Dear JOHN E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PAROLE Helyne Directrice

Terrible smell from bathroom

Customer review rating 3.9/5

Marina J. Solo - 09/07/2020 Confirmed reviews ALL

Overall I was satisfied with the hotel, location and friendly staff until I went to bed and started smelling some terrible sewage smell from the bathroom/toilet room. I tried to call the reception from the room phone but it did not work. After a long drive all day, I was unwell and too tired to mention it to the reception downstairs, which I did the following morning. The smell intensified during the night and this was the most unpleasant experience I have ever had in a hotel.

Dear Madame J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mâcon Bord de Saône. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, PAROLE Helyne Directrice

Helpful employees!

Customer review rating 3.9/5

Andrew M. Business - 23/03/2020 Confirmed reviews ALL

During my visit I wanted to find the best French food that I could find while adventuring through Macon. I had asked two separate front desk employees for recommendations and they both helped me. The recommended places were delicious! Also the younger waiter was helpful with my questions, made the experience very pleasant and my poor french was welcomed well by staff.

Dear ANDREW M M., I would like to thank you for sharing your comments. I am pleased to read that your stay went well and that our services and our staff were the key of your wellness with us. We are waitting to welcome you soon in our hotel and wish you a pleasant day! Best regards PAROLE Helyne General Manager

Good food in restaurant

Customer review rating 3.9/5

Andrew G. Couples - 31/01/2020 Confirmed reviews ALL

Pleasant staff, clean room and good food. Excellent for an overnight stop.

Dear ANDREW G., Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the Team, who is constantly working in order to deliver you high-quality service. We sincerely hope we will have the opportunity to renew this wonderfulexperience during your next stay. See you soon in Mercure Hotels ! Nassera Reception

A refreshing pause

TripAdvisor rating 3.5/5

aantonov-travel Family - 15/01/2020 TripAdvisor review

Very beautiful location near the Saone river, Macon's city center just a 15-minute walk, also a park right next to the hotel. Staff very welcoming and helpful, the bed is incredibly comfortable. Unfortunately, the state of the room was not up to the "privilege" title. Some items were damaged and/or not maintained very well. The sofabed is probably much better as a bed but we did not need it. And the AC was heating too much despite the low temperature setting (we had to switch it off and open the window on arrival). It was vell worth the sale price, but I'm not sure I would book the same room for the full price.

Dear guest, First we would like to thank you for your comment. We are glad that you enjoyed our bed. On the other hand, we are truly sorry that the room in its main aspect wasn't what you expected. Please, be sure that we are working eveyday to improve our services. We hope to have the opportunity to welcome you again, Kind regards, Julie, Service réception.

ok, but...

Customer review rating 3.9/5

I. L. Business - 13/01/2020 Confirmed reviews ALL

most is fine, food, rooms, etc. but the bed is hard like hell, no hankies in the bathroom. The reception was taking very long and the support getting was bad, e.g. when asking for a taxi, we got only a card and we had to call the taxi ourselves. This is the basic service, a hotel reception provides all over the world, but in your hotel the guest has to order it himself. Even more difficult, because foreign guest cant speak french and the french taxi companies do not speak English good enough. This service you have to improve definitely.

Dear L. I., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mâcon Bord de Saône. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie, Service réception

Friendly and comfortable

Customer review rating 3.9/5

Anonymous Families - 07/01/2020 Confirmed reviews ALL

A great stop after a long trip.

Dear CASSANDRA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mâcon Bord de Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie, Service réception

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