Novotel Bangkok Sukhumvit 20 4 stars

Customer review rating (ALL Rating) 4.6/5 580 reviews

Hotel extras

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Renowned gourmet bar and restaurants

  • Interconnecting rooms and Family Suites

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20, Klong Toey

GPS:13.731522, 100.564021

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Centrally located in a business district of Bangkok and close to public transportation BTS Asok and MRT Sukhumvit. Each guest room has a working desk. There are eleventh meeting rooms available for business guests and free wifi throughout the property. Novotel Bangkok Sukhumvit 20 can cater to meetings and events both large and small, making it the perfect business hotel in Sukhumvit. Our Benjasiri Ballroom, or Grand Ballroom, offers a large space perfect for product launches, mid-sized and large exhibitions, business seminars, international conventions and much more

Room descriptions and layouts


meeting rooms

From 1 to 1,000 


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Our accommodation(s)

Our comtemporaty hotel in Sukhumvit offers 244 guestrooms and suites featuring stylish, contemporary designs. Select from five room types from superior rooms and executive suites. We tailor our room accomodations to best suit your needs and requirements. Be it a Superior Room or Family Suite, our rooms are designed to provide you the best of modern western comforts, elegantly enhanced with touches of Thai design. We promise a quaint luxury space that you can call your temporary home in Bangkok.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  580 reviews

TripAdvisor Rating  4.5/5  1,694 reviews

Great stay

TripAdvisor rating 5.0/5

Worldcharly Friends getaway - TripAdvisor review

We’ve had 3 nights stay. Hotel itself is very well located, reception was super friendly and helpful. room nice, tidy and comfortable, pool superb ! Breakfast buffet was good except for the fruits … a bit sad to be served rock hard/unripe melon, pineapple and dragon fruits when we know we are in Thailand ..

Excellent Hosting

TripAdvisor rating 5.0/5

Ron D TripAdvisor review

Excellent hosting. Tanks aspesially to Jane Pin Belle and Nooky that gladly helped as. always with a snail. Beautiful hotel large and grate rooms pampering breakfast Yours sincerely Ilana and Ron Dalva

Very enjoy beautiful view and the best cocktail

TripAdvisor rating 5.0/5

สารัช ม TripAdvisor review

I went on 24/1/23 very beautiful Rooftop,wonderful view, it have lovely service thank you k.Kong and Team good take care me and friend .we were very happy and enjoyed good cocktails here, it’s was impressive. Recommend if you visiting this hotel.

Dear Q4230ER_ Thank you very much for taking the time to write your review on Trip Advisor regarding your recent experience with us. We have shared your compliments with the entire team, as it is such a joy to hear that you had an enjoyable stay. Thank you for the wonderful comments for our team member at the rooftop bar, as these comments are very important for us as we strive to ensure that all our valued guests are provided with the best level of services. Thank you once again and we look forward to welcoming you back soon! Yours sincerely, Kanta Hanvesakul Resident Manager

wonderful sky bar view with friendly staff

TripAdvisor rating 5.0/5

yunzhongmanbu Friends getaway - TripAdvisor review

my friend and I had a very good experience here . The alcohol is good .The bartender knows what their client preferences .the staff is very friendly and kind they provided very good services . we had tried many types of alcohol drinks and I would highly recommend the cheese platter .The bartender Khun Deir and the manager are very friendly . Khun Deir made me the special drinks called Deep ocean which taste very good after the food . Highly recommend to try it .

Dear yunzhongmanbu, Thank you very much for taking the time to write your review on Trip Advisor regarding your recent experience with us. We are very glad to learn that you had an enjoyable stay and thank you for the wonderful comments on our rooftop bar and the staff. These comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back. Yours sincerely, Kanta Hanvesakul Resident Manager


TripAdvisor rating 4.0/5

Go35178488154 TripAdvisor review

GOOD SERVICE I would like to mention the very good service of mr Pai and his help. The level of the cakes may be improved. The hotel is located in a good area near sky train and terminal 21 and near many restaurants.

Dear Go35178488154, Thank you for your review! We are glad to know that you enjoyed your stay with us and found the hotel location being easily accessible by skytrain. Your comments will be shared with our entire team. Thank you once again for your compliments and we look forward to welcoming you back soon. Yours sincerely, Kanta Hanvesakul Resident Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 376 reviews 8.8/10 Location
  • 541 reviews 8.5/10 Room
  • 627 reviews 8.9/10 Service
  • 10 reviews 9.3/10 WiFi
  • 250 reviews 8/10 Breakfast
  • 234 reviews 7.7/10 Comfort
  • 204 reviews 8.3/10 Cleanliness
  • 179 reviews 6.8/10 Food

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