Novotel Bangkok Sukhumvit 20

Novotel Bangkok Sukhumvit 20 4 stars

Customer review rating (ALL Rating) 4.6/5 684 reviews

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Description

Hotel extras

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Renowned gourmet bar and restaurants

  • Interconnecting rooms and Family Suites

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20, Klong Toey
10110 BANGKOK
Thailand

  • MRT SUKHUMVIT:  BLUE LINE EXIT 2

  • BTS ASOK:  SUKHUMVIT LINE EXIT 6

  • By plane

    DON MUANG At 25km / 15 miles - Shuttle paying

  • By plane

    SUVARNABHUMI INTL At 25km / 15 miles - Shuttle paying

  • By train

    SUKHUMVIT MRT At 1km / 0 miles

GPS:13.731522, 100.564021

Companies

  • CITIBANK 0 km / 0 mi
  • DHL 7 km / 4 mi
  • EMBASSY OF SPAIN 0 km / 0 mi
  • EMBASSY OF SWEDEN 1 km / 1 mi
  • FUJITSU 0 km / 0 mi
  • HONEYWELL 5 km / 3 mi
  • JOHN DEERE 3 km / 1 mi
  • LG 4 km / 2 mi
  • RBS BANK 5 km / 3 mi
  • RECKITT BENCKISER 4 km / 2 mi
  • ROLLS ROYCE 2 km / 1 mi
  • SAPURAKENCANA 3 km / 1 mi
  • SHELL 4 km / 2 mi
  • SIEMENS 4 km / 2 mi
  • SYNGENTA 3 km / 1 mi
  • Samsung 8 km / 4 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Centrally located in a business district of Bangkok and close to public transportation BTS Asok and MRT Sukhumvit. Each guest room has a working desk. There are eleventh meeting rooms available for business guests and free wifi throughout the property. Novotel Bangkok Sukhumvit 20 can cater to meetings and events both large and small, making it the perfect business hotel in Sukhumvit. Our Benjasiri Ballroom, or Grand Ballroom, offers a large space perfect for product launches, mid-sized and large exhibitions, business seminars, international conventions and much more

Room descriptions and layouts

17 

meeting rooms

From 1 to 1,000 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Our comtemporaty hotel in Sukhumvit offers 244 guestrooms and suites featuring stylish, contemporary designs. Select from five room types from superior rooms and executive suites. We tailor our room accomodations to best suit your needs and requirements. Be it a Superior Room or Family Suite, our rooms are designed to provide you the best of modern western comforts, elegantly enhanced with touches of Thai design. We promise a quaint luxury space that you can call your temporary home in Bangkok.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  684 reviews

TripAdvisor Rating  4.5/5  1,555 reviews

Certificate of excellence 2022

Good

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Room is good and spacious. Suggest to have more variety of food in the restaurant for breakfast & lunch.

Dear Ms. C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. Also your comment regarding the food variety, we will discuss with our Executive Chef. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

Great location, good hotel with excellent staff.

Customer review rating 4.0/5

Stuart G. Couples - Confirmed reviews ALL

Bangkok was impressive, the parts we saw were clean, safe and orderly. The hotel is in a good location, your staff are professional they are good communicators and are very helpful. He hotel was nicely appointed a good breakfast, gym, great pool and the rooftop bar was awesome...I would stay there again and highly recccommended your Hotel and Bangkok as a destination. See you again soon.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

Great Service and awesome stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Hotel staff services were professional and commendable.

Dear Jain Hui L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. Also we will discuss with our Executive Chef for more variety food. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

Good location

Customer review rating 4.0/5

Yulius A. K. S. Business - Confirmed reviews ALL

Hot water in shower not functionable.

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Sukhumvit 20. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kanta Hanvesakul Resident Manager

Good location, clean and comfortable room!

Customer review rating 3.5/5

Ssandy Business - Confirmed reviews ALL

Bed is extremely comfortable, which was I liked most in the room. There is no indoor slippers in the room, which was a surprise for me as it is provided in even 2-3 stars hotel. But later I knew that I can ask for it in the reception. But it is better if it is in the room. I stayed there for a week, breakfast is similar taste everyday. The taste is good, but suggest to have different menu for example, more Thai traditional dishes should be there for those who want to taste the local food. Pool side bar is closed at 10 PM, which is a little bit early. The staff don't let the guests stay in pool side area at night. Pool side is an open space which has a nice view. The hotel should let the guest stay and enjoy the night by themselves even the bar is closed. Despite those minor issues, I have had a good stay. I was thankful to the reception staff who are always sweet, polite and very helpful.

Dear S. Susandy, We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. However we acknowledged for your comments which we have shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

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